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GovCon Solutions

success without limits


Who is Headway?

Why is Headway different?

Headquartered in Raleigh, NC, Headway connects organizations with superior talent and strategic workforce solutions that improve operational and financial results. The company’s human capital services include direct-hire recruitment and contingent (temporary), HR Outsourcing, Payroll, and Government Contracting services. A nationwide company, Headway is responsible for electronically paying approximately 20,000 employees per year.

A centralized and technology-driven model optimizes service delivery while providing consistency and quality at competitive price points.

Headway’s flexible business model allows complete, customizable solutions.

Headway is also a proud member of the North Carolina Defense Business Association.

At Headway, we understand Government Contractors are unique. Our organization can truly say we understand the needs and

requirements of a Government Contract because we’re a contractor ourselves. That’s why Headway has become an industry leader in the GovCon sector and offers a service model tailored specific to Government Contractors.

When you become a Headway client, you instantly receive a dedicated GovCon group of Subject Matter Experts (SME) that understand your language & contract terminology. With Headway’s GovCon Group managing the employer’s administrative responsibilities

required on the contract by the federal government, your organization will now be able to focus on winning new contracts and growing the


GovCon Pre-Award Services

GovCon Post-Award Services

• Develop national wage and salary data reports per RFP to ensure accurate pricing, and employee fringe rates when bidding contracts

• Resume sourcing & secure letters of intent • Create job descriptions per RFP

• Salary & Compensation Analysis per job code

• In house government contract recruiters – CONUS/OCONUS • Pre-screen telephone interview

• Pre-employment background check

• Pre-employment personality & skills based assessment • Pre-employment Drug Testing

Proposal Writing, Contract Management & Continuous Contract Drug Testing available for an additional fee.

• Ramp up & On Boarding/Off Boarding Personnel CONUS & OCONUS

• Employment Verification (E-Verify) • Compliant Time & Attendance System • Personnel Training & Evaluations

• Detailed DCAA Compliant Reports/Certified Payroll/Job Costing Reports

• Job Costing Reports per contract/project

• Contract requirements & Federal/State regulations

• Government Compliance (EEOC, FLSA, DOL, FAR…etc) • Track Prevailing Wages per Service Contract Act (SCA


• Worker’s Compensation • Health & Welfare Benefits

• Defense Base Act Insurance for OCONUS employees under Davis Bacon Act

• Employment Practice Liability Insurance


GovCon Service Model










Health &











Headway Co-Employment Relationship





Manage Employees Bid on New Contracts

Recruiting Training Assessments

Payroll Administration Health & Welfare Employer Liability

Government Contract Compliance Worker’s Comp Management Retirement Plan Services


Lifecycle of Recruitment Process











Position Planning Headcount Approval Requisition Process Job Scoping Meeting Discovery Meeting Develop Profile Strategy Channel Utilization Strategy Execution Candidate Indentification Evaluate Qualifications Screening Process Present to Client Interview Process Consensus Collaboration Offer Management Pre-employment Testing Post Offer Verifications Employee Orientations Employee Onboarding Hiring Manager Survey

Measure, Analyze, and Improve

Personnel Evaluations

• Employee contract evaluations to increase company capabilities statement

• Compliant Performance Based Incentive Plans • Supervisor training

• Employee relations

• Contract/Task order job standards & descriptions • Contract Personnel Evaluation Portal

Tier 2 Direct Recruiting, provided by Center for Operational & Recruitment Excellence (CORE), is an additional service of screening and qualifying candidates. Advanced screening and skills matrix testing yields tops candidates matching precise jobs skills using CharacterMatch®. CharacterMatch is an additional fee.


Training & Development

• On-site training (On-line or instructor led) • Needs analysis/assessments

• DOD 8570 (CISSP, A+, Security+, Network+) • CPE & PDU Accreditation

• People skills training (Ex: project management, communication, customer service, sales, management, organizational, time management, finance, hr administration, safety, liability, business strategy)

• IT Advanced (network & internet technology, web design, enterprise database systems, operating systems & server technology)

• IT Basic (Microsoft Office, Net services, Adobe, Windows)

Multi-State Payroll Administration

• Payroll processing & garnishments • New & terminated employee paperwork • Employment Verification (E-Verify) • Time & attendance (Web Based) • PTO/Vacation Tracking System • Quarterly reports, W-2’s, W-4’s • COBRA

• Customized job costing report for SCA requirements • DCAA compliant reports

• Certified Payroll • Direct deposit


Health & Welfare Benefits

• Track & manage SCA prevailing requirements for employee health & welfare elections

• Multi-state medical, dental, vision, ADD & Term Life Insurance • Group life insurance

• Short & long term disability • Health Savings Account • Plans accommodate Tri-Care

Employer Liability Management

Multi State Government Contract


• DBA insurance offered at discounted rate • Employment Practice Liability Insurance

• Worker’s compensation coverage/claim resolution • Employment agreements, handbooks & files • HIPPA, Sexual Harassment

• Substance abuse prevention • Safety reviews

• Employee relations • Termination assistance • Liability management training

• Employment laws & pre-employment policies per wage determination agreement/ SOW


• Government contract compliance reporting & agency interface • FICA, FUTA, SUTA taxes

• Unemployment claims administration • OSHA/Safety services

• Administration and drug free policies • Davis Bacon Act


Retirement Services

GovCon SME Service Team

• 401k Plan

• Annual recordkeeping, eligibility, enrollment & terminations • Initial enrollment & ongoing employee support

• Fully integrated with payroll system • Eligibility options calculated automatically • Authorizing loans & hardship withdrawals • Reviewing QDRO’s for ERISA qualified status • Filing IRS Form 5500 annually

• No audits, low plan/fund costs • No charge plan setup services

Shared Services Center

Manager, HR Services Performance Specialist

Your Company, Your Success

Safety Consultant

A safety consultant will coordinate safety services instructions to augment your existing procedures and programs.

Human Resource Specialist

HR specialists review all performance items affiliated with your service plan, confirming that your policies and procedures comply with legal and government reporting regulations.

Payroll Specialist

A payroll specialist processes pay details for accurate and timely payroll and maintains complete and accurate employee files.

Headway’s Shared Services Center is your employees’ primary resource for any questions they may have. Live representatives are available to respond to employee questions, issues and concerns between 8 a.m. and 6 p.m. Eastern Standard Time, Monday through Friday. The Shared Services Center has a 96% resolution rate, so you can expect most issues to be resolved on the first call.

Headway will help you upgrade your workforce's skills through comprehensive training and development programs, a performance specialist will manage and coordinate the program.

Account Manager

Account managers are your internal link between your company and Headway departments serving as your main contact for non-payroll services.

Manager of HR services ensures your satisfaction by planning and delivering your customized service solutions.

Headway offers a highly skilled team of professionals who will develop a customized program to help you achieve success. This dedicated team will apply best practices to provide the most optimal and immediate effect on your company’s performance and your employees.


GovCon Solutions Adam Doman, VP of Sales | 919.424.1079 |

Employee Pricing

W2 Employees:

Taxes + H&W + Worker’s Comp = Fringe Rate + Admin Fee (G&A) Total Gross Payroll

1099 Employees:




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