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User’s Guide

EKT-824

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Table of Contents

Introduction 3

About This Guide ... 3

The Basics – Answering and Making Calls 4 Answering an External Call ... 4

Answering an Internal Call ... 4

Answering a Call Waiting Call ... 4

Making an External Call ... 4

Making an Internal Call ... 4

Placing a Call on Hold ... 5

Using the Redial Feature to Make a Call ... 5

Using the Automatic Redial Feature to Make a Call ... 5

Using Caller ID Callback to Make a Call... 6

Using Speed Dial to Make a Call ... 6

Using Advanced Features 7 Transferring Calls ... 7

Transferring a Call to Another Telephone ... 7

Transferring a Call to a Mailbox ... 7

Conference Calls ... 7

Group Listening... 7

Making a Conference Call ... 8

Placing a Conference Call on Hold ... 8

Call Forwarding ... 9

Forwarding Your Calls ... 9

Cancelling Call Forwarding ... 9

Paging ... 10

Broadcasting an All Page Announcement ... 10

Broadcasting a Meet Me Announcement ... 10

Answering a Meet Me Announcement ... 10

Handling Busy Lines ... 11

Line Callback ... 11

Line Camp-on ... 11

Speed Dial Camp-on... 12

Redial Camp-On ... 12

Caller ID Call Log ... 13

Additional Features ... 13

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Using Your Communiqué Remote Control... 15

Remote (Off-premises) Access ... 15

Using the Message Center 16 Programming Your Personal Identification Number (PIN) ... 16

Changing Your Personal Identification Number (PIN) ... 16

Setting Up Greetings ... 17

Recording Your Personal Greeting ... 17

Changing Your Personal Greeting ... 18

Messages ... 18

Viewing the Number of Messages ... 18

Listening to Personal Messages... 19

Listening to System Messages ... 19

Returning Calls to People Who Have Left Messages ... 20

Recording Memo Messages ... 21

Transferring a Message to Another Mailbox ... 22

Transferring a Message to More Than One Mailbox ... 22

Intercepting a Call ... 23

Customizing Your Communiqué Telephone 24 Speed Dial Numbers ... 24

Programming Your Personal Speed Dial List ... 24

Deleting a Speed Dial Number... 26

Changing a Speed Dial Number ... 26

Volume and Ring Patterns ... 27

Adjusting Volume Levels ... 27

Selecting a Ring Pattern ... 28

Turning On “Off-hook” Ringing ... 28

Station Voice Over ... 29

Display Contrast and Keypad Backlighting ... 30

Adjusting the Display Contrast... 30

Adjusting Backlighting Levels ... 30

Night Mode Backlighting ... 30

Background Music, Music on Hold, Alarm Clock Music ... 31

Background Music... 31

Radio Station Presets ... 31

Music on Hold... 32

Alarm Clock Music ... 32

When the alarm sounds ... 34

Appendix A: Installing Your Communiqué Telephone 35 For Desktop Use ... 35

For Wall Mount Use ... 35

Adjusting Display Contrast ... 36

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Introduction

This User’s Guide describes the Communiqué™ EKT-824™ Digital Display Telephone, its features, and how to use them. In some places this Guide will refer to options available to customize your system.

To change these options, please see your system administrator.

Your Communiqué system may be set up to work with a security alarm system, a home automation system, or other optional devices. Please consult your system administrator or installer for more information on these options.

To take full advantage of the many features of your Communiqué digital telephone, we recommend that you review this Guide before using your new telephone.

About This Guide

Section 1 deals with the basics of making and answering telephone calls using the Communiqué.

Section 2 describes how to use more advanced features, such as transferring calls, and making conference calls.

Section 3 describes the Communiqué Message Center and its features.

Section 4 explains how to customize your Communiqué system

Appendix A shows how to install your Communiqué telephone for either desktop or wall use.

If you are unfamiliar with any of the terms used in this Guide, please see the Glossary at the back (Appendix B).

Throughout this Guide, the word “Station” refers to other telephones on the system.

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The Basics – Answering and Making Calls

Answering an External Call

1. Lift the handset, OR press , OR press the flashing Line key.

2. When finished, replace the handset in the cradle OR press .

Answering an Internal Call

1. When you hear two short beeps, begin speaking.

The call will be a handsfree call. For more privacy, lift the handset.

2. When finished, replace the handset in the cradle OR press .

Answering a Call Waiting Call

NOTE: For this feature to work, you must subscribe to the Call Waiting ser- vice provided by your local telephone company.

1. Press when you hear the Call Waiting tone.

The system connects you with the new caller. The behaves like a

“Flash” key with Call Waiting and other telephone company services that require you to “flash” the line.

2. To return to the first caller, press again.

Making an External Call

1. Lift the handset and press a Line key, OR for handsfree mode, just press a Line key.

2. Dial the telephone number.

3. When finished, replace the handset in the cradle, or press .

NOTE: If your system is set by your Installer for pulse dialing, you can tem- porarily switch to tone dialing by pressing before entering any Touch- Tone™ digits.

Touch-Tone is a trademark of Stentor Resource Centre Inc.

Making an Internal Call

1. Press the Station key corresponding to the person you wish to call.

Both parties will hear two short beeps indicating that the connection has been made. The display will show the name of the station to which you have been connected. The call will be a handsfree call. For

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The Basics – Answering and Making Calls: Placing a Call on Hold

2. When finished, replace the handset in the cradle, OR press .

NOTE: You can view the station directory listings by pressing [4]. Your display reads “Internal Station Directory”. Press each of the Station keys in turn to view all the station labels on the display. When you have found the station you wish to call, press that Station key again to make the connection.

Placing a Call on Hold

1. Press ONCE for system hold.

The Line key for this call will flash quickly on the telephone that initiated the hold, and slowly on all other telephones. A system hold call can be retrieved from any telephone.

OR

Press TWICE for exclusive hold.

The Line key for this call will flash slowly on the telephone that initiated the hold, and be solidly lit on all other telephones. An exclusive hold call can only be retrieved from the telephone that initiated the hold.

NOTE: Calls placed on hold and not retrieved after a set period of time will ring back at the telephone that originated the hold. If the call is not answered after a set period of time, all telephones on the system will ring.

Using the Redial Feature to Make a Call

1. Press to dial the last number called.

2. When connected, speak through the handsfree microphone or lift the handset for more privacy.

3. When finished, replace the handset in the cradle, OR press .

Using the

Automatic Redial Feature to Make a Call

NOTE: For this feature to work properly, do not subscribe to any auto redial service available from your telephone company.

1. When you hear the busy signal, press .

Your telephone will automatically dial the busy number a preset number of times. You will hear each attempt through the speaker.

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Using Caller ID Callback to Make a Call

NOTE: In order for this feature to work, you must be retrieving your mes- sages from the Message Center, and Caller ID service must be enabled by your local telephone company on the line on which the message was received.

1. Listen to your messages as described in the Message Center section.

If Caller ID is enabled on the line on which the message was received, the display will show the caller’s telephone number.

2. To immediately return the call, after listening to the message press .

NOTE: Redial will not work during message playback.

3. When connected, speak through the handsfree microphone or lift the handset for more privacy.

4. When finished, replace the handset in the cradle, OR press .

Using Speed Dial to Make a Call

There are two separate speed dial directories available on your Communiqué telephone:

a system speed dial directory with up to 300 numbers available at every telephone

a personal speed dial directory with up to 20 numbers available only from your telephone

To make a call using speed dial:

1. To call a system speed dial number press ONCE.

OR

To call a personal speed dial number press TWICE.

2. Use the and keys to scroll through the listings in the speed dial directory.

All listings are in alphabetical order. To jump to a particular name, press the number key that corresponds to the first letter of the name.

3. When the desired name is reached press a Line key to make the call.

The call will be a handsfree call. For more privacy, lift the handset.

4. When finished, replace the handset in the cradle, OR press .

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Using Advanced Features

Transferring Calls

You can transfer calls from one telephone to another, or to the Message Center.

Transferring a Call to Another Telephone

1. Press the Station key to which you wish to transfer the call.

The caller will automatically be put on hold.

2. Announce the call to the recipient party.

3. Place the handset in the cradle, OR press to complete the transfer.

NOTE: If the transferred call is not answered after a set period of time or if the recipient’s telephone is busy, the call will be transferred back to the telephone that initiated the transfer. If the call is not answered after a set period of time, all telephones on the system will ring.

Transferring a Call to a Mailbox

To transfer the call to a Station mailbox:

1. Press the Station key corresponding to that mailbox.

2. Press and hang up.

To transfer the call to the System mailbox:

1. Press and hang up.

Conference Calls

Your Communiqué telephone system has conference calling and group listening to allow you to have multi-party conversations.

Group Listening You can have other people in your office listen in on a telephone conversation using the group listening feature.

1. While speaking on the handset, press .

The speaker is active, but the handsfree microphone is muted. To speak to the caller, you must use the handset.

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Making a

Conference Call

You can talk to two people at the same time using the conference call feature.

1. While connected to the first caller, press .

The call will be put on hold automatically.

2. Press a Station key to connect to an internal party.

OR

Press a Line key and dial the number of the outside party you wish to add to the call.

lights up and the display indicates the two other parties on the conference call, for example:

Station 20 Line 3

3. Press to connect all parties.

4. To disconnect only one party, press the Station or Line key of the party to which you wish to remain connected.

The other party is automatically disconnected.

5. When finished, replace the handset in the cradle, or press .

Placing a

Conference Call on Hold

You can place one party on hold while you continue to talk privately with the other party. You can then return to Conference Call mode.

1. Press .

and flash slowly and you will hear internal dial tone.

2. Press the Line or Station key of the party to which you wish to speak privately.

stops flashing and the other party is put on hold.

3. To add the other party back to the conference call, press . 4. When finished replace the handset in the cradle, or press

.

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Using Advanced Features: Forwarding Your Calls

Call

Forwarding

You may choose to forward your calls to another extension, or to the Message Center.

Forwarding Your Calls

1. Press .

The Station key for your extension flashes quickly, and the display reads:

Call Forward to NONE

2. To forward calls to voice mail, press .

The display reads:

Call Forward To Message Center OR

To forward calls to another extension, press the Station key corresponding to that extension.

The display reads:

Call Forward To Station XX

3. Press .

flashes slowly to indicate that your extension has been forwarded.

Cancelling Call Forwarding

1. Press .

2. Press the Station key corresponding to your extension.

The display reads:

Call Forward To NONE

3. Press .

stops flashing to indicate that call forwarding is cancelled.

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Paging Use paging to make an announcement to everybody on the premises, or to ask somebody to call you (Meet Me page).

Broadcasting an All Page

Announcement

To make an announcement over the whole system, use the all page feature.

1. Press .

All Communiqué telephones on the system will beep twice, and the handsfree microphone on the telephone making the page will be activated.

2. Pick up the handset and make the announcement, OR make the announcement through the Handsfree microphone.

3. When finished replace the handset in the cradle, OR press .

Broadcasting a Meet Me

Announcement

1. Press .

All Communiqué telephones on the system will beep twice and the handsfree microphone on the telephone making the page will be activated.

2. Pick up the handset and make the ‘Meet Me’ announcement, OR make the ‘Meet Me’ announcement through the handsfree micro- phone.

3. Do not hang up. Wait for the ‘Meet Me’ answer.

4. When finished, or if you receive no answer, replace the handset in the

cradle, OR press .

Answering a Meet Me

Announcement

1. Press .

The Handsfree microphone on your telephone will be activated and connect you to the paging telephone. The page will be a handsfree call. For more privacy, lift the handset.

2. When finished replace the handset in the cradle, OR press .

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Using Advanced Features: Line Callback

Handling Busy Lines

Your Communiqué telephone system has a number of advanced features that will alert you when a busy outgoing line becomes free.

Line Callback This feature will notify you when a busy outgoing line becomes free. When you attempt to make a call, and all lines are already in use, you will hear a busy tone. To initiate line callback:

1. When you get a busy line, press . 2. Hang up.

When a line becomes available, your telephone will ring with an extended ring.

3. When you hear the extended ring pick up the handset, OR press .

You will hear a dial tone.

4. Make your call.

5. When finished replace the handset in the cradle, OR press .

NOTE: If the Callback is not answered after 8 rings, the Callback request will be cancelled and the line will be released.

Line Camp-on This feature will seize an outgoing line when a busy line becomes free. Line camp-on has priority over line callback. To initiate line camp-on:

1. When you get a busy line, press . DO NOT hang up.

When a line becomes available, your telephone will automatically seize the line and you will hear a dial tone.

2. Dial the number.

The call will be a handsfree call. For more privacy, lift the handset.

3. When finished replace the handset in the cradle, OR press .

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Speed Dial Camp-on

This feature will seize an outgoing line and automatically dial a speed dial number. When you know all outgoing lines are already busy, initiate speed dial camp-on as follows:

1. Press .

2. Use the and keys to scroll through the listings in the Speed Dial Directory.

All listings are in alphabetical order. To jump to a particular name, press the number key that corresponds to the first letter of the name.

3. Press a Line key.

You will hear a busy signal.

4. Press . DO NOT hang up.

The will flash slowly and the display reads Spd Dial Campon Line x.

When the line becomes available, your telephone will automatically seize the line and dial the selected number. The call will be a handsfree call. For more privacy, lift the handset.

5. When finished replace the handset in the cradle, OR press .

Redial Camp-On This feature will seize an outgoing line and automatically dial the last number dialed from your telephone. When you know all lines are already busy, initiate redial camp-on as follows:

1. Press . 2. Press a Line key.

You will hear a busy signal.

3. Press . DO NOT hang up.

The will flash slowly and the display reads Redial Campon Line x.

When the line becomes available, your telephone will automatically seize the line and dial the last number dialed from your telephone. The call will be a handsfree call. For more privacy, lift the handset.

4. When finished replace the handset in the cradle, OR press .

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Using Advanced Features: Caller ID Call Log

Caller ID Call Log You may view the Caller ID information of the last 100 incoming telephone calls when your telephone is not in use.

1. Press .

All lines with Caller ID information will be lit and the display reads Call Display Log … Select a Line.

2. Press a lit Line key to view the call log for that line.

The display reads Line X … XX Call(s)

or if no calls have been logged on that line, the display reads Call Display Log…Empty.

3. Use the and keys to scroll through the list of calls for that line.

4. To view the date and time of call, press . 5. To return to the previous display, press again.

6. To erase the call log entry, press .

7. When finished press .

Additional Features

Room Monitoring

Authorized users may listen in to other Communiqué stations without the knowledge of the other station user. This feature can be useful for such things as room monitoring, helping to determine the cause of a burglar alarm on your alarm system, or coaching staff members on the use of the telephone.

The system administrator can limit who can use this feature with a Room Monitor PIN. The administrator can also limit which stations can be monitored.

1. To monitor a station press .

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Muting the Microphone

This feature will mute (turn off) the station microphone while the telephone is in use. To mute the station microphone:

1. Lift the handset, OR press .

2. Press .

3. To turn the microphone back on press again.

Do Not Disturb (DND)

You can block all incoming calls from reaching your Communiqué station using the do not disturb feature. To turn on DND:

1. When the station is not in use, press . 2. To turn off DND, press again.

Call Screening You can use your Communiqué telephone to screen incoming calls. When in the “Call Screening” mode, you may listen to callers as they leave a message in your mailbox. Then, you can decide whether you wish to talk to them immediately, or to let them finish leaving a message.

To turn on call screening:

1. Press , then press .

2. Press , then .

3. Press .

4. To turn call screening off, repeat steps 1 to 3.

To screen calls:

When call screening is turned on, unanswered incoming calls will be directed to the message center where the caller may leave a message. At every station with call screening activated, the caller leaving a message will be broadcast through the Handsfree speaker and the display will read...

Press Message Key to Talk

To talk to the caller at any time during the message recording, press .

The portion of the message which the caller began to record will be erased, and you can carry on a normal conversation.

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Using Advanced Features: Recording a Telephone Conversation

Recording a Telephone Conversation

You can use the Communiqué to record conversations on your telephone.

Please ask your system administrator if your telephone has access to this feature.

1. Press to begin recording.

The will flash quickly. Both parties will hear a voice announcement “Recording” followed by a tone. The conversation will be recorded after the tone and will be stored in the message center.

2. To stop recording, press again. You may continue your conversation.

If the recording limit is reached, both parties will hear “The recording limit has been reached” and the will stop flashing.

Answering the Door

Your installer may have included door stations on your system. Door stations can be used to replace a doorbell. When a visitor presses the button on the door station, an “all page” will be sent to all Communiqué stations.

To speak to the person at your door:

1. Press at any Communiqué station.

Using Your Communiqué Remote Control

If you have a Communiqué remote control device, you can answer calls when you are in the building, but away from your station.

1. When the telephone rings, point the remote control toward your Communiqué station and press [HF] (Handsfree).

2. The station will answer the call handsfree, and you can speak to the caller. For more privacy, go to your station and lift the handset.

Remote (Off- premises) Access

You can access your Communiqué system from any Touch-Tone™

telephone, anywhere in the world. Using the remote access feature, you can perform such functions as “All Page” and “Room Monitor”. You can also access the message center. If installed, system automation and security system functions may also be available. Ask your system

administrator for more information on the remote access features available to you.

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Using the Message Center

The Message Center acts as a voice mailbox for all telephone messages left by callers when you are not available to take their calls. We recommend that you program your Communiqué telephone with a Personal Identification Number (PIN) to restrict access to your personal mailbox and to protect the privacy of your messages. This section describes the features available on your message center.

NOTE: Before attempting to use any of the Message Center features, please check with your system administrator that the Message Center has been installed, and that you have access to it.

Programming Your Personal Identification Number (PIN)

1. Press .

The display reads Select Station…Program Item. 2. Press the Line 1 key.

The Line 1 key flashes slowly and the display reads Program Station…PIN.

3. Press the Line 1 key again.

The display reads Station…PIN > NONE.

4. Enter a four-digit PIN, then press to save your selection.

5. Press to exit the programming function.

Your PIN now protects your mailbox.

Changing Your Personal

Identification Number (PIN)

1. Press .

The display reads Select Station Program Item. 2. Press the Line 1 key.

The Line 1 key flashes slowly and the display reads Program Station…PIN.

3. Press the Line 1 key again.

The display reads Station PIN?. 4. Enter your four-digit PIN.

The display reads Station…PIN > XXXX.

5. To erase this PIN, press , then enter your new four-digit PIN.

6. Press to save your selection.

7. Press to exit the programming function.

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Using the Message Center: Recording Your Personal Greeting

Setting Up Greetings

Recording Your Personal

Greeting

1. Press .

The display reads Select Station…Program Item.

2. Press .

The display reads Record Station…Greeting.

3. Press again.

4. Enter your PIN.

The display reads Station Greeting…(Not) Recorded and a voice prompt will say “To begin recording, press R(7). To listen to the recording, press L(5). To erase the recording, press E(3). To repeat this help menu, press H(4)”.

5. Press .

The display reads Station Greeting…Lift Handset. 6. Lift the handset.

The display reads REC Greeting Now…PGM=STOP.

7. After you hear the tone, begin recording your personal greeting.

To stop recording, press .

Your personal greeting will be played back automatically. After playback, your greeting will be saved and the display reads Station Greeting…Recorded.

8. When finished, press .

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Changing Your Personal

Greeting

1. Press .

The display reads Select Station…Program Item.

2. Press .

The display reads Record Station…Greeting.

3. Press again.

4. Enter your PIN.

The display reads Station Greeting…Recorded and a voice prompt will say “To begin recording, press R(7). To listen to the recording, press L(5). To erase the recording, press E(3). To repeat this help menu, press H(4)”.

5. Press .

The display reads Erase Complete. 6. Press .

The display reads Station Greeting…Lift Handset. 7. Lift the handset.

The display reads REC Greeting Now…PGM=STOP.

8. After you hear the tone, begin recording your personal greeting.

To stop recording, press .

Your personal greeting will be played back automatically. After playback, your greeting will be saved and the display reads Station Greeting…Recorded.

9. When finished, press .

Messages

Viewing the Number of Messages

You may check the message center status at any time to view the number of messages in the system mailbox and your personal mailbox:

1. Press .

The display reads System MSG = X…Private MSG = X.

After a few seconds, the display will automatically return to the time and date screen.

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Using the Message Center: Listening to Personal Messages

Listening to Personal Messages

When there are messages in the Message Center, the on your Communiqué telephone will be flashing. To listen to personal messages:

1. Pick up the handset, OR press .

2. Press .

If you have personal messages, your Station key will flash quickly.

3. Press your Station key.

The display reads Station PIN?. 4. Enter your PIN.

The display reads Messages = X and a voice prompt will say “Total messages, X. To listen to a message, press L(5). To erase the message, press E(3). To pause the message, press P(7). To continue from pause, press C(2). To back up five seconds, press B(2). To repeat this help menu, press H(4).”

The messages will now play back in the order in which they were recorded. The display reads 04:09P WED 02/28… #=Quit P=Pause during message playback to indicate the date and time when the message was recorded. At the end of each message, the date and time of the message will be announced.

5. When finished, replace the handset in the cradle OR press .

Listening to System Messages

When there are messages in the Message Center, the on your Communiqué telephone will be flashing. To listen to system

messages:

1. Pick up the handset, OR press .

2. Press .

If there are system messages, the will be lit.

3. Press .

The display reads Messages = X and a voice prompt will say “Total messages, X. To listen to a message, press L(5). To erase the message,

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press C(2). To back up five seconds, press B(2). To repeat this help menu, press H(4).”

The messages will now play back in the order in which they were recorded. The display reads 04:09P WED 02/28 #=Quit P=Pause during message playback to indicate the date and time when the message was recorded. At the end of each message, the date and time of the message will be announced.

4. When finished, replace the handset in the cradle, OR press .

Returning Calls to People Who Have Left Messages

NOTE: In order for this feature to work, you must be retrieving your mes- sages from the Message Center and Caller ID service must be enabled by your local telephone company on the line on which the message was received.

To return a call from a new message:

1. Access your Message Center mailbox as above to listen to your mes- sages. If Caller ID is enabled on the line on which the message was received, the display will show the caller’s telephone number.

2. To immediately return the call, after listening to the message press . The Communiqué dials the number automatically.

NOTE: Redial cannot take place during message playback.

3. When connected, speak through the handsfree microphone, or lift the handset for more privacy.

4. When finished replace the handset in the cradle, OR press .

To return a call from an old message:

1. Access your Message Center mailbox.

2. Use the and keys to scroll through the messages until you find the one you want.

The display reads MSG XX of XX OLD…5551234. 3. Press to dial the number.

The display reads Select a Line.

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Using the Message Center: Recording Memo Messages

4. Press a Line key.

The Communiqué dials the number automatically.

5. When connected speak through the handsfree microphone, or lift the handset for more privacy.

6. When finished replace the handset in the cradle, OR press .

Recording Memo Messages

A Memo Message is an internal message that you can record and send to one or more stations.

NOTE: The system can accommodate only one Memo Message at a time.

If a Memo Message already exists, you must erase it before you can record yours, or wait to record yours at another time.

1. Pick up the handset.

2. Press .

The display reads Message Center. 3. Press .

4. Enter your PIN.

The display reads Memo Message No Message Recorded

or Current Memo must be deleted, and a voice prompt will say “To begin recording, press R(7). To listen to the recording, press L(5). To erase the recording, press E(3). To repeat this help menu, press H(4)”.

5. If there is no existing Memo Message, press to record your mes- sage, OR

to erase an existing Memo Message and record a new one, press and then .

The display reads Memo Message REC PGM=STOP.

6. After you hear the tone, begin recording your Memo Message.

To stop recording, press .

Your memo message will be played back automatically and the display reads Memo Message Playing PGM=STOP. After playback the

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7. Press the Station key corresponding to the mailbox to which you wish to send the message. Repeat until all mailboxes are selected.

The selected Station key will flash quickly. To cancel, press the Station key again. It will stop flashing.

8. When finished, press .

Transferring a Message to Another Mailbox

NOTE: Message transfer cannot take place during message playback.

1. Pick up the handset, OR press . 2. Press , then press your Station key.

3. Enter your PIN.

The display reads Messages = X and a voice prompt will say “Total messages, X. To listen to a message, press L(5). To erase the message, press E(3). To pause the message, press P(7). To continue from pause, press C(2). To back up five seconds, press B(2). To repeat this help menu, press H(4).”

4. Press twice.

The display reads MSG XX of XX OLD.

5. Use the and keys to scroll through the messages to locate the message to transfer.

6. Press .

The display reads DSS/MSG to XFER…# to Cancel.

7. Press the Station key corresponding to the mailbox to which you wish to send the message.

OR

Press to transfer the message to the system mailbox.

8. When finished, press .

Transferring a Message to More Than One

Mailbox

To transfer a personal message or a system message to more than one mailbox, convert the message to a Memo Message. If necessary, delete the existing Memo Message.

1. Pick up the handset, OR press .

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Using the Message Center: Intercepting a Call

3. Enter your PIN.

The display reads Messages = X and a voice prompt will say “Total messages, X. To listen to a message, press L(5). To erase the message, press E(3). To pause the message, press P(7). To continue from pause, press C(2). To back up five seconds, press B(2). To repeat this help menu, press H(4).”

4. Press twice.

The display reads MSG XX of XX OLD.

5. Use the and keys to scroll through the messages to locate the one to transfer.

6. Press .

The display reads DSS/MSG to XFER…# to Cancel. 7. Press the Station key corresponding to your mailbox.

If a Memo Message is already recorded, you will be prompted to delete it. Please see “Recording Memo Messages” on page 21.

8. Press , then press .

9. Enter your PIN.

The display reads Memo Message…Memo Recorded.

10. Press the Station key corresponding to the mailbox to which you wish to send the message. Repeat until all mailboxes are selected.

11. When finished, press .

Intercepting a Call

When an outside caller is leaving a message in the Message Center, you may intercept the call at any telephone on the system.

1. Lift the handset, OR press .

2. Press .

The portion of the message already recorded will automatically be erased.

3. Begin speaking.

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Customizing Your Communiqué Telephone

On your Communiqué telephone you can:

set up your own speed dial directory

adjust the volume for ringing, paging and other features

adjust the contrast of the telephone display

adjust the backlighting levels of the telephone keypads

protect your settings and your mailbox with a personal identification number (PIN).

You may also be able to use these optional features, if they are installed on your system:

set alarm clock reminders

have background music play over your telephone

have background music play to callers on hold

NOTE: You must press to save your selection before you exit any programming option. If you do not, your selection will not be saved.

Speed Dial Numbers

There are two separate speed dial directories available on your Communiqué telephone:

a system speed dial directory with up to 300 numbers available at every telephone

a personal speed dial directory with up to 20 numbers available only from your telephone

This section describes how to program your personal speed dial directory.

To program numbers into the system speed dial directory, please see your system administrator.

Programming Your Personal Speed Dial List

You can program up to 20 speed dial numbers at your Communiqué telephone for your exclusive use.

1. Press , then press .

The display reads Program Station…Speed Dial. 2. Press again, then enter your PIN.

The display reads Speed Dial Empty…PGM to Insert or UP/DN=List #=DEL…PGM=INS *=EDIT.

3. Press .

The display reads Name? 2-9=A-Y…0=SPACE 1=QZ.

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Customizing Your Communiqué Telephone: Programming Your Personal Speed Dial List

4. Enter the name using the keypad as outlined in the Names and Labels Chart below.

NOTE: In the Name programming area, enter the letter “O” to represent zero.

Once a key has been pressed, for example (J), the display reads PGM=DONE…J.

5. Use the key to move to the next letter and the key to back up to the previous letter.

6. When you have entered the full name, press .

The display reads Number? PGM=DONE…HOLD=PAUSE. 7. Enter the telephone number using the keypad.

Each number will appear on the display as it is entered. To delete a number, press . To enter a pause, press . Each pause is 2 seconds.

8. When you have entered the complete telephone number, press .

The display will return to the speed dial menu and read UP/DN=List

#=DEL…PGM=INS *=EDIT.

9. Press to enter another name and number, OR press to exit speed dial programming.

NOTE: You must program both the name and telephone number for each speed dial entry.

# of key presses

1 Q A D G J M P T W Space

2 Z B E H K N R U X

3 C F I L O S V Y

4 1 2 3 4 5 6 7 8 9

(28)

Deleting a Speed Dial Number

1. Press , then press .

The display reads Program Station…Speed Dial. 2. Press again, then enter your PIN.

The display reads UP/DN=List #=DEL…PGM=INS *=EDIT.

3. Use the and keys to scroll through the listings in your per- sonal speed dial directory.

All listings are in alphabetical order. To jump to a particular name, press the number key that corresponds to the first letter of the name.

4. Press .

The display reads JANE SMITH…Delete 9=Y/6=N?.

5. Press to delete, OR press any other key to cancel the request.

6. To delete another number, repeat steps 3 to 5, OR press to exit speed dial programming

Changing a Speed Dial Number

1. Press , then press .

The display reads Program Station…Speed Dial. 2. Press again, then enter your PIN.

The display reads UP/DN=List #=DEL…PGM=INS *=EDIT.

3. Use the and keys to scroll through the listings in your per- sonal speed dial directory.

All listings are in alphabetical order. To jump to a particular name, press the number key that corresponds to the first letter of the name.

4. Press .

The display reads PGM=DONE…JANE SMITH.

5. Use the and keys to move to the letter that you want to change, then change the letter using the keypad as outlined in the Names and Labels Chart above.

Once a key has been pressed, for example (Y), the display reads PGM=DONE…JAYE SMITH.

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Customizing Your Communiqué Telephone: Adjusting Volume Levels

6. Use the key to move to the next letter and the key to back up to the previous letter.

7. Press once the name is changed.

The display reads JAYE SMITH…5552525.

8. Use the and keys to move to the number that you want to change, then change the telephone number using the keypad.

Once a key is pressed, for example , the display will read JAYE SMITH…5752525.

To delete a number, press . To enter a pause, press . Each pause is 2 seconds.

9. When you have changed the telephone number, press .

The display will return to the speed dial menu and read UP/DN=List

#=DEL…PGM=INS *=EDIT.

10. To change another name and number repeat steps 3 to 9, OR press to exit speed dial programming.

Volume and Ring Patterns

You can adjust the volume level for paging, ringing, background music, and the alarm clock. You can also change the ring pattern for your station.

Adjusting Volume Levels

1. Press , then press .

The display reads Set Station…Volume Levels.

2. Press again.

Station keys 10 through 13 will be lit and the display reads Select Volume…Option.

3. Select a feature:

Paging volume: press the Station 10 key.

Ringer volume: press the Station 11 key.

Background music volume: press the Station 12 key.

Alarm clock maximum volume: press the Station 13 key.

(30)

5. Press to save your setting.

Station keys 10 through 13 will be lit and the display reads Select Volume…Option.

6. Repeat steps 3 to 5 as necessary until all volume levels are adjusted.

7. When finished setting the volume levels, press to exit programming.

NOTE: The page, ringer, and background music levels can also be adjusted when these features are active using the and keys.

Selecting a Ring Pattern

You can select one of four different ring patterns to distinguish your Communiqué telephone from others close by.

1. Press , then press .

The will flash slowly and the display reads Program Station…Ring Mode.

2. Press again, then enter your PIN.

The Station 10 and 11 keys will be lit, and the display reads Select Ring…Mode Option.

3. Press the Station 11 key to select the ring pattern option.

Station key 11 flashes and the display reads Ringer Number…Selected. 4. Press the Station 11 key again.

Station keys 10 through 13 will be lit, and the display reads Station XX…Ringer #[1].

5. Press each lit Station key in turn to listen to the ring pattern.

6. Press when you have found the ring pattern you like.

7. Press to exit programming.

Turning On “Off- hook” Ringing

You can choose to have off-hook ringing on your telephone. This is the sound heard when you are taking one telephone call and another call is waiting. Ask your system administrator if your telephone has access to this feature.

1. Press , then press .

The will flash slowly and the display reads Program

(31)

Customizing Your Communiqué Telephone: Station Voice Over

2. Press again, then enter your PIN.

Station keys 10 and 11 will be lit and the display reads Select Ring…Mode Option.

3. To select the off-hook ringer option, press the Station 10 key.

The Station 10 key flashes and the display reads Offhook Ring…Selected.

4. Press the Station 10 key again.

The display reads Station XX…Offhook Ring [N].

5. To turn the off-hook ringer ON, press the Station 10 key, OR To turn the off-hook ringer OFF, press the Station 11 key.

6. Press to save your selection.

7. Press to exit programming.

Station Voice Over

When an internal call is placed to another station, the callers voice will automatically be broadcast through the receiving station’s handsfree speaker. You can change this feature so that the station will ring instead.

To turn off Station Voice Over:

1. Press , then press .

The display reads Program Station…Voice Over.

2. Press again.

The Station 10 and 11 keys light and the display reads Voice Over is…Enabled.

3. To turn Station Voice Over ON, press the Station 10 key.

To turn Station Voice Over OFF, press the Station 11 key.

4. Press to save your selection.

5. Press to exit programming.

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Display

Contrast and Keypad

Backlighting

You can adjust the contrast of the LCD display, and the backlighting levels of the LCD display and telephone keypads.

Adjusting the Display Contrast

You can adjust the contrast of the LCD display using the and keys. To adjust the contrast, the telephone must not be in use and the (optional) background music must be turned off.

Adjusting Backlighting Levels

Your telephone has two groups of keypads for which you can adjust the backlighting:

the LCD display and keypad (yellow)

the Line, Station and Function keys (red).

There are five levels of intensity, from off to bright.

To adjust the backlighting of the LCD display and keypad, press repeatedly.

To adjust the backlighting of the the Line, Station and Function keys, press repeatedly.

Night Mode Backlighting

If you use your telephone in a bedroom, you can set the backlighting to Night Mode. When in Night Mode, and when the telephone is not in use, the keys will not be back lit. As soon as the telephone is active, the backlighting will turn on.

To turn on Night Mode:

1. Press , then press .

The display reads Night Mode…Enable/Disable.

2. Press again.

The Station 10 and 11 keys light and the display reads Night Mode…Disabled.

3. To turn Night Mode ON, press the Station 10 key.

To turn Night Mode OFF, press the Station 11 key.

4. Press to save your selection.

References

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