Next Generation SaaS Enabled Hosted Services Platform
Running a Web Hosting Business
Imagine Chaos Solution to Chaos
Product Overview
What is MachPanel
Unified Business Automation for HSPs What’s New in MachPanel v.4
Key Features Detail
Key Concepts & Terminologies Why MachPanel?
Conclusion
Useful Resources
4/22/2010 MachSol Inc. 3
Control Panel As Vendor
Plesk Share Web Hosting Parallels
Custom Application Dedicated Hosting Parallels Custom Application Domain Registration &
Management
Parallels
ModernBill Billing & Automated Provisioning
ModernGigaByte
Kayako Help Desk Customer Support System Kayako
Pingdom Servers Monitoring & Alert Service
Plesk
Custom Application Pingdom
ModernBIll Kayako Help Desk
Customer Support Monitoring & Alerts
Shared Hosting
Dedicated Hosting/ Management
Billing/Provisioning
So many vendors and different applications result in so many overheads, to name a few are:
No central login for management & staff
Difficult on staff
So many different logins and interfaces, frustrating for customer
So many applications to keep eye and update
So many security risks arising from flawed applications
So many different licensing
High cost of running the overall business
Less profitable
Competition has a new face
Amazon (Amazoogle Soft)
Google (Online Cloud)
Microsoft (Office Live)
4/22/2010 MachSol Inc. 7 Ultimate ALL-in-ONE Control Panel Billing/ Provisioning Customer Support Management Monitoring
This is where our Flag Ship
“MachPanel”
SaaS Enabled Hosted Services Platform
Complete Business Automation
With Exchange Server 2010 support help your businesses achieve new levels of
productivity and performance by providing new and enhanced capabilities that effectively meet the demands for anywhere access to information, simplified IT administration, and improved security.
Increased Flexibility - With Exchange Server 2010, businesses can benefit from corporate-class communications whether they deploy on-premises, subscribe software as a hosted service, or a seamless mix of both.
Anywhere Access - Enable employees to choose the best way to communicate no matter where they are by unifying access to e-mail, voice mail, instant messaging, and text messages from virtually any device.
Enhanced Security and Reliability - Exchange Server 2010 introduces a simplified approach to high availability and disaster recovery to help
Protection and Security Compliance and Archiving Mobility Solutions Platform Upgrades Exchange Online Voice Mail Migrations
Exchange enables a portfolio of service offering opportunities
Separate
Language/Local
Outlook auto profiler
Management Billing & Provisioning
Data Center Management
Hosting Servers Management
IP Address Pool Management
Service Plan Management
Client Management
Providers Management
○ Hosting Panel (Plesk, Helm) etc.
○ Domain Registration (DirectI, Enom etc.)
○ Payment Gateway (PayPal, 2Checkout etc.)
Multiple Currency Support
Multiple Payment Gateways Support
Automatic invoicing, transactions and subscriptions management
Billing Statement & Control
Set parameters and limits for Service Plans
Service Plan billing intervals
Set Add-ons
Service Queue Management
Automatic Service account notification
Monitoring Help Desk Alert features Bills tracking Account statement Customer Management Subscription Management
Support for unlimited Departments
Customized auto responses
Email parser for ticket generation
Rule based ticket handling
Intuitive Help Desk interface
MachPanel Provisioning System
MachPanel Shared/Traditional Hosting
○ Shared Web Hosting Extension
MachPanel SaaS Hosting
○ Enterprise Extensions
ALL-in-ONE Complete Business
Automation Solution for Windows
Everything a web hosting company needs
Provides unified end to end prime automation for :
Traditional Hosting
SaaS Hosting
MachPanel
Hosted Exchange Extension (HEE)
Hostmatic Extension
Hostmatic is a powerful MachPanel extension
Extends its functionality to support web & data hosting
Provisioning on large server farms in a load-balanced manner.
Enterprise Extensions are powerful
MachPanel Extensions for broad SaaS Hosting Services.
Enterprise Extensions include:
Hosted Exchange Extension (HEE)
Hosted SharePoint Extension (SPE)
BlackBerry Extension (BBE)
Hosted CRM Extension (HCE)
And more . .
4/22/2010
4/22/2010
MachPanel Control Server
MachPanel Remote Server
MachPanel Services
Complete answer to:
Integrated
Efficient
Robust
Unified hosting Services Management
Central Server for Control of all hosting
services
Responsible for communication with
Remote Servers
4/22/2010 MachSol Inc. 30
MachPanel Provisioning System
MachPanel Control Server
Interface
Help Desk commerceE- Monitoring & Alerts
Web Interface
(CP)
MachPanel Remote Server
Comprises Provisioning Service
Provisions Services (Exchange, SharePoint, BlackBerry, CRM etc.)
MachPanel Control Server
communicates with Enterprise
Extensions through MachPanel Remote Server
4/22/2010 MachSol Inc. 32
MachPanel
Control Server
Billing & Inventory Help Desk & KB
E-commerce
MachPanel Help Desk Service
MachPanel Provisioning Service MachPanel Network Service
MachPanel Billing Service MachPanel License Service
Automation with One Stop Shop
Integrated and
Unified Control Panel System for:
Shared Hosting
SaaS Hosting
Complete Premium Automation Solution
Intuitive Service plan wizard
Easy to use GUI
Private Labeling
Customizable store templates
API Support
3rd Party Integrations
Fraud control
Self service through Customer Control
Center (CCC)
Complete Hosting Operation and
Business Support system (OSS/BSS)
State-of-the-art Centralized solution
Integrated and “ALL-in-ONE” Control
Panel
Unbeatable price
MachPanel not only provides a complete business automation solution comprising of:
Traditional hosting
Enterprise hosting
But also supports Hosting panels provider management including:
Plesk
Helm
cPanel
Migration Tool kits are available