designing-and-deploying---partner-updated-template.pdf

1

Design and Implementation

of Milestone XProtect

key

formatted bullets

Agenda

• Introduction

• Product Differences

• Milestone VMS Design Considerations

Storage, bandwidth, performance

• 2014 Review of New features

• Overview of main Corporate features

• Milestone Best Practice

• Live Demo of common Setup and Configuration aspects of a

–XProtect Professional Product

3

Introduction

By the end of this seminar you should have the necessary

knowledge to:

•

Understand Milestone XProtect Architecture

•

Design a Milestone XProtect Solution

•

Install - configure Milestone XProtect Software

•

Troubleshoot a Milestone XProtect installation

5

key

formatted bullets

Design Considerations

Before designing a system

consider the following:

● FPS requirements ● Resolution

● Recording criteria ● Codec selection ● Scene Complexity

● Fixed / Variable Bitrate

Traffic monitoring Airports Sports Arenas Transportation High FPS Schools Small Shops Housing Estates Retail – POS Medium FPS Office Buildings Car Parks Warehouses Convenience Stores Low FPS

key formatted bullets

Codec Selection

• Server (Recordings)

• Smart Client (Viewing)

• Bandwidth • Processing Group of Pictures (GOP) 1Full (Key or I) frame then a series of changes (P and B frames) Lower storage and

bandwidth requirements Higher CPU requirements Average Full HD Frame ~ 25KB

H.264

MJPEG

JPEG

H.264

7 key formatted bullets

Codec

JPG

H.264

GOP – Group

of pictures

Live

Bitrate and image

size from camera

9

Example Image Sizes

Resolution

H.264

MJPEG

D1/4CIF

5KB

30KB

HD 720p

_15KB

80KB

HD 1080p

_25KB

110KB

3MP

30KB

140KB

5MP

60KB

180KB

How to calculate

bandwidth

11

key

formatted bullets

How to Calculate Bandwidth

Average Image Size (

KB

)*Frame Rate*

8

/

1024

=MBIT/S

Important: Storage is measured

in Bytes and bandwidth is

measured in bits.

There are 8 bits in a Byte

Live optagelser - Hurtige Diske - Evt Raid 0

Arkiv – Evt Raid 5 Smart Klient

Kamera feed

Live

Playback

Example 1:

34 cameras, 1080p resolution, 20 FPS using h.264

How to Calculate Bandwidth - Example

13

Example 2

40 Analogue Cameras, 4CIF resolution, 25 FPS using h.264

60 Cameras, 1080p resolution, 15 FPS using h.264

40 Cameras * 5 * 25 * 8 bits=40.000 Kb/s /1024 =

39 MBIT/s

60 Cameras * 25 * 15 * 8 bits=180,000 Kb/s /1024=

175 MBIT/s

Total: 39 Mb/s + 175 Mb/s =

214 MBIT/S

15

● Live Database (Camera to Disk)

● Continuous random writes from cameras

● Generally - High performance SAS or (SSD) drives ● RAID 0, 1, 10 (SPEED) or JBOD

● Archive Database (Disk to Disk)

● RAID 5 or 6 (Redundancy) ● Min 20% Overhead

Best practice to keep the windows OS on seperate disk

Configuring your Disks

17

19

Storage Performance Calculation

Disk Load =

Camera Data Throughput

(MByte/s)+

SC

Read Load

(MByte/s) +

Archive Load

(MByte/s)

What to be aware of:

• Incoming camera load

• Smart Client playback load

• Archive Performance

• Live Viewing – (Buffer related)

Live optagelser - Hurtige Diske - Evt Raid 0

Arkiv – Evt Raid 5 Smart Klient

Kamera feed

Live

Playback

21

Storage Performance Calculation

20 cameras, HD – 720p resolution, 25 FPS using h.264

Incoming cameras 15 KB*25=375 KB /1024=0,366 MB/s * 20 = 7.32 MB/s

Smart Client playback Load 8 Cameras*15 KB*25 FPS /1024 = 2.92 MB/s

Archive Copy/Move process

23

Storage Space Calculation

20 cameras, HD – 720p resolution, 25 FPS using h.264

Constant recording 100 % 31 Days retention

Live

7.32mb * 60s * 60m * 24h = 1064620 MB /1024 = 1039 GB

per 24 hours

Min 20% overhead – ideally more in case archive goes offline

Archive

1039 GB * 31 = 32209 GB /1024 =

31 TB

QUIZ

25

Win a FREE Essential license

98 Cameras, 1080p resolution,

25 FPS using h.264

50 % Motion

30 Days retention

Total: ________

Mbit/s

??

Total: ________

TB Storage

??

26

Win a FREE Essential license

98 Cameras, 1080p resolution, 25 FPS using

h.264

50 % Motion

30 Days retention

98 Cameras * 25 * 25 * 8 bits = 490.000 Kb/s

/1024 =

Total: ??

98 Cameras * 25KB *25FPS = 61250 KB / 1024 =

59,8 MB/S

59,8 * 60 (seconds) * 60 (minutes) * 12 (hours) for

50 % recording

=

2583360

MB / 1024 = 2522 GB / 1024 =

2,46 TB

27

Win a FREE Essential license

98 Cameras, 1080p resolution, 25 FPS using h.264

50 % Motion

30 Days retention

98 Cameras * 25 * 25 * 8 bits = 490.000 Kb/s /1024 =

Total: 478,5 Mbit/s

98 Cameras * 25KB *25FPS = 61250 KB / 1024 =

59,8

MB/S

59,8 * 60 (seconds) * 60 (minutes) * 12 (hours) for 50 %

recording

=

2583360

MB / 1024 = 2522 GB / 1024 =

2,46 TB

2,46 TB * 30 =

29

Archive retention time is not being met

Just because an archive

retention time of 30 days is set for a given camera does not

mean you will achieve this. It depends on the space

available and on the settings of the camera(s)

It’s important to know what the bitrate of the camera is. As we can see on the example here then the image size for a JPEG image is 103 KB thus this will take up a lot of space.

Archive retention time is not being met

How many GB do we need for

this one camera at 768*432

resolution and an intended

retention time of 20 days ?? + 50 % Motion based recording

A) 40 GB

B) 120 GB

C) 560 GB

D) 2 TB

31

Archive retention time is not being met

Storage calculation formula

Incoming camera image size 103 KB * 25 (FPS) =

2575 KB /1024 = 2,5 MB/s

So 2.5 MB is being commited to disk per sec

If recording 50% of the day it would result in:

2.5 MB/s

* 60s * 60m * 12h = 108000 MB /1024

=

105.4 GB

per 24 hours

Configuring settings

after install

40

2014 XProtect

Professional VMS

Products

Products and focus areas

● XProtect Enterprise 2014

● XProtect Professional 2014

● XProtect Express 2014

● XProtect Essential 2014

● XProtect Go 2014

● XProtect clients 2014

Easy to use

Easy

_{to upgrade}

Easy to install

42

Key feature enhancements

• One common installer Improved simplicity for

users at all levels

Easy to install

• License Activation improvements

• Update Notifications in the Mgmt. App.

Enhanced simplicity when updating and upgrading VMS

Easy

_{to upgrade}

• Maps in XProtect Essential & XProtect Express

• Automatic motion detection sensitivity adjustment • Camera search & Export storyboarding

Improved manageability and usability

Easy to use

Easy to install

● One common installer for all XProtect Professional VMS

Products, removing the risk of mismatch between installer and SLC

● One portfolio name covering:

● XProtect Enterprise

● XProtect Professional

● XProtect Express

● XProtect Essential

● XProtect Go

● Improved guidance in the Management Application to simplify the license activation process

44

Easy to upgrade

Software Registraton Download SLC

Download XProtect Professional 2013

installer

Run the XProtect Professional 2013

installer

Import SLC during

install Complete install Start the Management Application Activate the license

XProtect Professional

2013

The release of XProtect Professional VMS products 2014

simplifies the processes when performing product updates

*This can be done if the system is connected to the Internet and it has a valid Software Upgrade Plan (SUP)

XProtect Professional 2013

Download the XProtect Professional 2014

installer

Run the XProtect Professional 2014

installer Complete install

XProtect Professional 2014

Easy to use

● Automatic motion detection sensitivity

adjustment

● Adjusts the sensitivity level to optimize the

motion detection algorithm for the background noise level in the video stream

● Significantly enhances the accuracy of the motion detection analysis in environments with changing light conditions

46

Automatic adjustable VMD sensitivity

● Optional automatic sensitivity control of

recording server based motion detection

● Algorithm based on background noise in

the video stream

● Enhances detection accuracy

● Especially in environments with changing light conditions

● Eliminates the need for manual

adjustment

Motion Data for Smart Search

Easy to use

• Simple Map - exclusive to XProtect Essential and XProtect Express

● Single-layer interactive map providing graphical overview of the entire installation

● Easily navigate and locate video recordings after the incident has taken place ● Visual assistance to identify different cameras and camera views

Features Simple map

XProtect Essential & XProtect Express 2014 Advanced map XProtect Professional and higher

Preview live image Go directly to camera via map

48

Turning video into evidence

• Find evidence faster • Optimized search

possibilities in the Sequence Explorer

New Smart Search

• Ensures availability of recordings • Extends retention time • Overview of locked evidence

Evidence Lock (Corporate)

• Piece video from multiple cameras together • Present in cohesive flow • Reduced size Storyboarding

Managing

Cases

Document and

Present

50

New Features Live Demo

Smart Search

Story Boarding for export

Camera Search

Customer Requirement

16 locations with 25 cameras at each site

Ability to centrally recieve alarms and centrally

view Live from all sites

52

Federated

Interconnect

Master Slave

Milestone Federated Architecture™

Main monitoring site

XProtect Corporate

Federated site 2

Federated site 3 Federated site 4 Federated site 1

Central Management

Each site can run independently with access rights being delegated from the parent site

One base license covers all sites Central alarm management Central Smart wall viewing Full functunality at each site

54

Milestone Interconnect

Central surveillance site

XProtect® _Corporate Any size Any number Remote management Remote surveillance XProtect®_NVR XProtect® _Essential

XProtect® _Express XProtect

® _Professional

XProtect® _Enterprise

Advanced rule creation, Live viewing, Alarm management, Retrieval of recordings, Time based access rights, System status and

monitoring, Bookmarking, Remote

Management of interconnected systems, Central control of camera settings, Ability to record locally / centrally or at both locations.

These features all work centrally regardless if the remote site’s XProtect VMS offers the functions or not.

Management Client

56

Licensing

Normal XProtect Corporate Base License (XPCOBT)

Licensed independently and via normal XProtect base licenses + camera licenses

One Milestone Interconnect Device License (XPCOMIDL) per enabled interconnected camera

Possibility to interconnect a subset of cameras in the remote system

Master slave

Enterprise – Unlimited servers – unlimited cameras

per server

Professional – Unlimited servers – 64 cameras max

per server

58

Master Slave Configuration

Master

Slave

Smart Client

Mobil / Web Client

Blå linie = Kamera traffic Rød linie = Authentikering

Master Slave Configuration

This feature cannot be enabled in 30day trial mode – you must add the initial license to all Servers

In a WorkGroup - Create an identical Windows User on each server involved

Decide on the Master Server then add the Slave Servers to the Master Server under Master/Slave entry in the MGMT Application

Ensure that you have enabled external access for each and every Slave Server to be added, as the flow of traffic for the Smart Client Live feeds go direct from the Image Server of each server to the Smart Client.

60

Quick review of

key Corporate features

High Availability

Edge Storage

62 • Failover transparant for operators • Recordings automatically synchronized

High Availability

• Optimized for cost efficient failover • Operates with failover groups

• Failover policy per device

Hot standby

• Optimized for high availability • One-to-one pair configuration • Failover policy per device

Recording

Servers FailoverRecording Servers Management Server

Recording

Servers Hot standbyFailover Recording Servers Management Server Configuration Configuration Operator Operator

64

Matrix

Typical mistakes

1.Remember under managment application you enter the IP

of the Client and

not

the server

2.Remeber to ensure any firwall is not blocking the entered

port ”Default 12345”

3.Ensure to enter the username, password and port into the

smart client settings for the matrix

66

Matrix

1) XProtect Smart Client user selects to send a camera to a Matrix recipient

2) Information sent to Management Server

Port: device dependent and configurable

-typically port 80 for AD user and 443 for basic user.

Protocol: HTTP for AD user and HTTPS for basic

user

3) Management Server sends request to Matrix recipient on specified IP address and port (XProtect Smart Client 2)

Port: configurable – default is 12345 Protocol: TCP

4) Streams are sent to XProtect Smart Client from Recording Server on request

68

Reduce bandwidth to

Smart Client

CPU on Client PC

Core I7-2600 = benchmark 8869 CPU 70% utilisation H.264 VGA SVGA 720p 1080p 3mp 5mp 5 FPS 245 164 100 52 27 21 7 FPS NA NA NA NA NA NA 10 FPS 110 90 54 30 14 11 12 FPS NA NA NA NA NA 10 15 FPS 73 45 28 19 10 NA 20 FPS NA NA NA NA 7 NA 30 FPS 44 33 18 10 NA NA MJPEG VGA SVGA 720p 1080p 3mp 5mp 5 FPS 360 265 164 64 48 22 10 FPS 192 130 88 31 22 NA 15 FPS 128 95 52 21 16 NA 20 FPS 94 88 40 12 10 NA

70

key

formatted bullets

How to reduce Bandwidth to Smart Client

• Dual streaming (If camera supports it)

• Use of Transcoding (Be aware of consequences on

server resources)

• Update on motion only

• Use more intelligent incident awareness methods –

I.e Alarms / Matrix

key

formatted bullets

How to reduce Bandwidth to Smart Client

Transcoding – Image Quality setting

Full: The default setting, providing the full quality of the original video

(No transcoding)

Super high (for megapixel): Re-encoding to an output width of 640

pixels (VGA) and a JPEG quality level of 25%.

High: Re-encoding to an output width of 320 pixels (QVGA) and a JPEG

quality level of 25%.

Medium: Re-encoding to an output width of 200 pixels and a JPEG

quality level of 25%.

Low: Re-encoding to an output width of 160 pixels and a JPEG quality

72

Live Demo of Smart Client

Viewing options

Enable Live FPS in Smart

Client

74

Enable Live FPS in Smart Client

Live optagelser - Hurtige Diske - Evt Raid 0

Arkiv – Evt Raid 5 Smart Klient Kamera feed Live Playback Arkiv

http://download.milestonesys.com/

ForceFramerateStatus.zip

High CPU on Recording server

Many modern cameras have very advanced VMD built in. This can be used instead of the Milestone motion detection.

1. Log into the camera’s web interface directly and configure the motion detection events.

2. Enable the motion event in XProtect

3. In the Recording properties for cameras configured to send motion detection data – you can set the recording to be conditional and/or event based you can then cause the detection of motion onboard the camera to begin writing records to disk,

4. This will greatly reduce the processing to be

completed by the Server and can allow for more cameras to be configured per server

76

Events won’t appear in Smart Client

1) XProtect Smart Client requests alarm list from Event server

Port: configurable – default is 22331 Protocol: TCP

2) Alarm list retrieved from SQL server and returned to XProtect Smart Client

Port: 1433 Protocol: TCP

3) Alarm handled and state and details updated by the user

4) New state and details stored on SQL server

Port: 1433 Protocol: TCP

78

Mobile – Data flow

1) Live stream(s) retrieved from cameras

Port: device dependent and configurable

-typically port 80

2) Streams are sent to Milestone Mobile server for transcoding or as direct

stream

Port: configurable - default port 7563

Protocol: configurable, TCP/IP, UDP Multicast

– default TCP/IP

3) Streams are sent to Mobile Client or Web clients

Port: device dependent and configurable

-typically port 8081 for HTTP and 8082 for HTTPS

80

Mobile server – New

features and scalability

XProtect Web Client & Milestone Mobile

● Keyword based camera and view search

● GPS position potential in Video Push (Via Meta

Data)

82

Keyword based camera and view search

● All-new way of working with views and cameras ● Instant keyword based search function for

• Individual devices (cameras and other devices) • Views (based on name or content)

● Benefits

• Makes it easier for users to find cameras and views

• Complement to the hierarchical view structure defined in the Smart Client

1

2

3

1

Mobile Server

• Transcoding

• Methods to reduce server

resources

• Settings on mobile

• Load Balancing for large scale

use

• 2014 differences – Client side

decoding

84

Mobile Server – load balancing

Load balancing (Debian or other similar 3rd party method)

User logs into the web or mobile client using the url - IP of the

load balancer not individual IP of a mobile server

Mobile server – New

features Live Demo

86

88

90

External access for Mobile

and Web Client

External Access for Mobile and Web Client

1. Find your external IP this can for example be found on the

following page:

www.whatismyip.com

2. Find your local servers IP i.e. 192.168.1.10

3. Go to your routers web interface and find Port forwarding

4. Configure a rule: Forward port 8081to local servers internal IP

– Save and restart services

92

Milestone Retail Solutions

Xprotect Transact

96

98

100

102

XProtect Upgrades

● XProtect:

● GO

● Essential

● Express

● Professional

● Enterprise

● Expert

● Corporate

When upgrading start by taking a backup.

XML or SQL(studio managment tool)

Simply upgrade over the top without needing

to uninstall first. The configuration is kept.

Enterprise -> Expert is possible at a license

level and for free if you have a SUP. But it

requires a fresh install.

Since Corporate 2013 then it’s not necessary

to remove any components pre upgrade.

XProtect Upgrades – View Groups backup

The Smart Client view groups are not part of the normal backup taken from the Management Application.

Hence these need to be backed up separately.

This is done by copying the contents of the following location:

C:\ProgramData\Milestone\Milestone Surveillance\SmartClientViewGroups To restore place this folder in the same location on the server.

C:\Documents and Settings\All Users\Application Data\Milestone -(W2003)

104

Adding new recording server on Expert

and Corporate

While maintaining the settings of

Adding new recording server

● To ensure that a replacement Recording Server can connect properly with your XProtect® Corporate Management Server—and match its existing

configuration in the SQL database—follow these steps: ● Obtain the unique identifier for the old/existing instance:

● In the Management Client's Site Navigation pane select Recording Servers. In the Overview pane select the old recording server. Select its Record or Streams tab. ● Hold the CTRL key down and go to the Info tab

● A Globally Unique IDentifier (GUID) number will appear

● On the new/replacement server:

● Navigate to c:\Programdata\Milestone\XProtect Corporate Recording Server\ ● Stop the Recording Server service

● Find and make a backup copy of the file RecorderConfig.xml

● Open the file in a text editor, such as for example Windows® Notepad ● The file will starts with:

<?xml version="1.0" encoding="utf-8"?> <recorderconfig>

<recorder>

<id>250ae727-78d6-430e-813f-5afd7ec5579c</id> <displayname>support-v2.milestone.dk</displayname>

Paste the old GUID into the string that starts with <id>

Example:

106

PTZ

• Set encoding on cameras to MJPEG instead of a compressed format like MPEG4 or H.264

• *Video in h.264 is sent in chunks called GOP's. A new GOP is streamed every second, however the Smart Client requires the GOP to be downloaded

(in the buffer) to be played. This in itself introduces a delay.

108

Live Demo of Alarms and

Maps

Inteligent method of gaining situational

awareness

Live Demo of LPR

What to be aware of when configuring

Setting up White/Black/VIP lists

Country codes

CPU impacts

110

Real world configuration

scenarios

112

Orphaned video footage

Video footage that is copied via a windows copy to another

location than it’s original recorded location will no longer

be accessible from the Smart Client. Reason being it’s no

longer indexed.

Using the Player then you can point to the path of

the footage and then open up the cameras to view

them.

Real world scenarios

• Archiving to a NAS

• External access for the smart client

• Master Slave setup - flow of traffic

• Mobile Push

• External access for Smart Client

• External access for Web and mobile client

• How to reduce bandwidth

• Use the cameras own motion detection not Milestones

• Activating an output

114

Archiving to Network Attached Storage NAS

Network archiving is available from XProtect Express upwards.

Following installation, Milestone services will run under the ‘Local System’ account and this account does not have read or write access to a NAS as it is local to the machine not the NAS

Change user account settings to be able to archive to NAS 1.Click Start, type services.msc <RETURN>.

2.Locate the Milestone XProtect Recording Server service, double-click it and click the Log On tab.

3.Choose This Account, provide the user name/password for the local or network user account with full read and write permissions to the desired NAS and

click OK.

4.Right-click the Milestone XProtect Recording Server service and select Restart. 5.For the Milestone Image Server service, repeat steps 3-5.

116

External access for Smart

Client

External Access for Smart Client

1. Find your external IP this can for example be found on the

following page:

www.whatismyip.com

2. Insert your Internet port seen below. I.e. The same as the

image server (Local port)

3. Find your local servers IP i.e. 192.168.1.10

4. Go to your routers web interface and find Port forwarding

5. Configure a rule called: Forward image server port to local

servers internal IP – Save and restart services

118

External Access setup Live

Demo

Configuring Events

Outputs

Inputs

Generic Events

Manual events

120

Activate an Output

Outputs can be used for many purposes like turning on a light

or opening a gate.

• Initially create an output for your device then create a manual event with a relevant name.

• Once this is done go to output control on event and tie the two together.

• Final step is to drag the manual event to a view in the smart client from where you can activate it.

Events Live Demo

Outputs

Inputs

Generic Events

Manual events

122

AntiVirus and Firewall

Ports to be Allowed

Image Server Service Event Server Service Mobile Server Service Matrix

Notification Server – Customer Dashboard Screen Recorder Camera images 80 Telnet 22331 Telnet 1234 Telnet 1237 Telnet 8081 Telnet 12345 Telnet 6050 Telnet 52211 Telnet 554 Telnet

124

Services to be Excluded

• With some Antivirus we have seen the services and applications scanned even with the directories excluded so it is good practice to exclude these

All XProtect services and applications in the following directories

C:\Program Files (x86)\Milestone\Milestone Surveillance C:\Program Files (x86)\Milestone\XProtect Event Server

C:\Program Files (x86)\Milestone\DevicePack\devices\proxysrv C:\Program Files (x86)\Milestone\XProtect Smart Client

C:\Program Files (x86)\Milestone\Milestone Screen Recorder C:\Program Files\Milestone\Milestone Mobile Server

Directories to be excluded

XProtect Services and Applications to be excluded Exclude the locations

C:\Program Files (x86)\Milestone C:\ProgramData\Milestone

C:\ProgramData\VideoDeviceDrivers

126

Network

• Dual Network Cards

• Segregate the camera and client networks

• Reduce the risk of bottlenecks

128

Install Prerequisites

Installation Prerequisites

• Ideally don’t deliver a server direct to site!

• Install the latest Windows patches including .NET 4.5

• Format the Live and Archive drives to 64Kb block size

• Register the license in

MyMilestone

• Download the latest installer from Milestone

• Download the latest Device Pack from Milestone

• Check the firmware on the camera is supported

130

Installation Prerequisites

• Software:

http://www.milestonesys.com/Support/Technical-Support/Self-Help/downloads/

• Device Packs:

http://www.milestonesys.com/Support/Software-Upgrades/Download-device-packs/

• Check the firmware on the cameras is supported

http://www.milestonesys.com/Support/Technical-Support/supportedhardware/

132

Milestone Husky Series Configurations

Base Configuration s Milestone Husky M10 Arcus Milestone

Husky M30 Husky M50Milestone Husky M50-HMilestone

Form Factor Fan-less_desktop Workstation 2U Rack mount

Cameras 8 10 / 20 10 / 20 / 40 / ₈₀ 32 Analog / IP RAM Memory 4 GB 4 / 8 / 16 GB 16GB 16GB

VMS, Video &

O/S Storage 1TB 32GB mSATA2TB to 4 TB

32GB mSATA 4TB to 24TB RAID option 32GB mSATA 16TB CPU Viewing Clients

134

136

138

140

Getting help from Milestone

• F1 Provides easy access to the manual as it directs to the correct

page depending on the feature that is highlighted.

• Manuals and Guides

• Knowledge Base articles online

• Support Forum

• Distribution

Before Contacting Support

●If you suspect a software issue, please obtain the following information before submitting a case:

● XProtect Software License Code (SLC) ● Software Version and lettered release ● Screenshots if applicable

● The output from SurvCollector (log collection tool)

• Run from C:\Program Files (x86)\Milestone\Milestone Surveillance\Diagnostics • Run the info collector for Corporate and Expert

142

Contacting Presales

• Server estimations

•

http://www.milestonesys.com/Support/Presales-Support/Request-for-Server-Specifications/

144