Expert Software
Development &
Consultancy
Wheatley delivers
powerful, intuitive
scheduling, appointment
booking, routing & data
co-ordination solutions
Wheatley help the service management industry make the most of their assets and mobile workers. From companies who track millions of assets and hundreds of mobile workers to small companies with just a few mobile workers, Wheatley provide flexible scheduling, routing and data co-ordination, together with dynamic appointment booking solutions.
Where we have tremendous expertise is the field service sector, which when applied with our vision and insight, we have built upon to offer a range of services that repeatedly yield a tremendous return on investment for our clients.
Our credentials
Where we score above other service providers is our deep understanding of the industry and our commitment to being at the sharp end, leading innovations in this space. We’ve successfully completed hundreds of IT projects for many of the UK’s strongest utility services, confirming our position as leading consultants to world-class field service operations. For example, the impact of our software solutions spreads the length and breadth of the UK’s 22m homes, supervising over 16m of householders‘ assets – the equivalent of over 16,000 transactions processed each day in the UK alone.
Day after day, our bespoke software innovations have faithfully optimised an unending stream of field service and asset management tasks. We’re extremely proud of our continuing sequence of groundbreaking products. And we’re looking forward to working with operations like yours to keep that run going. The next few pages outline how we’ll work with you to do just that...
We understand
our markets and
our customers
Our values are:
Deliver excellence
Embrace change.
No surprises.
Be brave.
Innovation demands clear vision. But it’s a lot harder to imagine the future if the present gets in the way. So we’re cultivating a workplace where our people build positive relationships and feel empowered to make significant achievements, through our core values of “be brave”, “no surprises”, “embrace change” and “deliver excellence”. These values have become indispensable to the way we operate. We understand that if we want our staff to make substantial contributions to our reputation of being the leading innovator in this field, such values are critical towards shaping a fertile, creative culture.
So we spend a lot of time thinking about how to inspire the development of a workplace that innovates because of our DNA, rather than because of our procedures and processes. It’s the difference between developing a think tank where special people spark special ideas and an environment that pays people to put innovation on their to-do-list.
We’re not just open to change; we thrive on it
We use the very latest tools and techniques applicable to our innovations. This means our people are constantly learning and developing personally.
We don’t recruit people just because they are technically exceptional; they need to be great team players too. Our focus not only enables them to work together but also to integrate with our customers’ teams to drive home quality solutions.
And we apply that same flexibility to our opportunities...
Some of the markets we work in face the largest change in their history, much of which is driven by technology. For example, the UK government’s Smart Metering rollout is the largest such project worldwide and is driving new technology and partnerships. This will involve new and innovative solutions.
We’ll be there to support big changes like that with our expertise and applications because solving such challenges in all our markets is such a genuine pleasure.
We understand the
impact values have on
innovation
Our pedigree is in metering asset management software which is now used to manage the majority of the UK’s electricity meters. Alongside this, our mobile workforce management products are being used in the utilities, healthcare, local government and social
housing sectors, making repairs and workforce maintenance far more efficient.
The task of scheduling
appointments and co-ordinating those with a skilled workforce spread across a wide area, in real time, is challenging, but is a discipline we excel in. Creating clever solutions that smooth out the hidden nuances of scheduling to maximise your assets is also a passion of ours.
Our solutions are powerful enough to let you schedule both planned and unplanned work. And they’re flexible enough to help you manage emergency work dynamically, rescheduling the day’s work for any number of operatives, or handling each job as it arises for each individual field worker.
Meanwhile, our data co-ordination solutions provide complete precision and outstanding insight. Accurately record where your assets have been installed, deployed and stored, as well as manage warranties, analyse fault trends, control stock levels and minimise stock losses – or even track who should be billed for rental costs. And you can do it all on terms that suit you. We offer a range of commercial options; from traditional purchase, software rental, software as a service, to fully hosted solutions.
So whether you want help coordinating and tracking any number of assets, have a large field force to schedule, or simply want to get the best from a small mobile team, Wheatley has a solution that will enhance your business and met your aims.
Intelligent, insightful
& powerful software
solutions. Ready to help
you...
Forging new
market and technology
alliances to ensure we
deliver the best solution
for our clients is a vital
part of what we do
It’s our specialist
knowledge and our
approach to problem
solving that ensures
we tackle development
programmes from our
customers’ perspective
Employing our
experience to benefit
our customers
In workforce mobility, our products provide a flexible solution that replaces paper-based job allocation and reporting with much more efficient and reliable software driven solutions – significantly improving our customers’ reliability and productivity.
By writing the required interfaces, to our customers’ requirements, we rapidly roll out solutions, integrating them smoothly with existing off-the-shelf or bespoke software infrastructures.
We know how to get results
A considerable number of our engineering team have been with us for many years. They’ve not only delivered solutions to some of the UK’s leading companies, they’ve repeatedly delivered the knowledge and experience needed for smooth handovers and assured project success.
We understand what our customers need. Which is why we’ve made our solutions the way we have.
And that same understanding is why we’re so good at what we do. Our team has many years of
experience developing solutions that are tailor-made to match our customers’ operational needs and optimise their competitive strengths. It’s our specialist knowledge of mobile workforce management and our approach to problem solving that ensures we tackle development programmes from our customers’ perspective, providing real value embedding incisive software solutions into their organisations.
For utilities, our expertise lies in handling complex data, tackling regulatory compliance, and reliability effectively, as well as helping deliver the efficiencies and visibility that make the competitive difference. This is how we’ve been able to produce class-leading service and cost efficiencies to both large and medium-sized businesses year in, year out. Our metering applications are focused to deliver dependable and intelligent solutions for Meter Asset Maintainers and Meter Asset Providers, together with unmetered supply solutions for Network Operators.
We share our customers’
ambitions
Our focus is to help customers drive their business forward by solving their data and workforce management problems. We do this by supplying the most effective software solutions, most economically, with the best training and support available.
As markets change, we continue to develop and broaden our areas of focus and expertise. Although our proficiency began in the utility metering industry, it soon expanded to deliver dynamic mobile
workforce scheduling solutions across housing, care services, facilities management and logistics. And we’re now enjoying talking to other industries where effective scheduling can transform their business.
Similarly our asset solutions effectively manage even the most complex assets through their entire lifecycle, or simply manage stock for smaller businesses.
We take care to spend time with our customers specifying in detail the solution to fit their needs. So whether our customers purchase a solution from Wheatley, or use our systems under a Software as a Service model, they’re dealing directly with the company that wrote the software.
We prefer to work this way and we’re grateful to work with an increasing number of clients who feel the same way.
Whether you are a company embarking on the exciting journey of deploying Smart Metering or just on a journey to improve your business’ efficiency, productivity and customer service, we would like to contribute our expertise, enthusiasm and drive to help you reach your goals.
If you think Wheatley could help you realise your ambitions for your business, we’d be delighted to hear from you.
We would like
to contribute our
expertise, enthusiasm
and drive to help you
reach your goals
Wheatley Associates
Bacton Technology Park, Broad Road, Bacton, Suffolk IP14 4HN, United Kingdom
Telephone: 01449 781001
Website: www.wheatleysolutions.co.uk E-mail: [email protected]
