Aerospace Management
Intensive Program
Offered jointly by HEC Montréal
and Toulouse Business School
@ HEC Montréal
April, 23-28, 2012
Aerospace Management
Intensive Program
Offered jointly by HEC Montréal
and Toulouse Business School
T
A
B
L
E
O
F
C
O
N
T
E
2 3 4 5Launching a Program & Business Development Managing Subcontractors in Aerospace Managing Customer Services in Aerospace Registration Form
In the wake of recent macroeconomic transformations, financial crisis, government debt crisis, political turnarounds and institutional distrust, to name just a few, the Aerospace industry must adapt to cope with the new set of challenges. Subcontractors are global, OEMs multiply, and financing structures diversify. At the same time, new burdens appear,
such as surging oil prices, carbon taxes, and wider offset conditions. The proposed series of intensive courses will focus on this challenging environment and these new data to
analyze, develop and strategize on current and future business models.
The Aerospace Management Intensive Program will be offered for the first time in April 2012. It is a joint HEC Montréal
– Toulouse Business School initiative that provides a unique opportunity for managers working in the aerospace industry to improve their knowledge of key management processes and discuss some of the most challenging issues in their field. The program consists of three seminars that will be facilitated
by leading professors from both prestigious schools. Participants can register for one, two or all three seminars covering
the following topics: 1) Launching a Program & Business Development, 2) Managing Subcontractors in Aerospace, and
3) Managing Customer Services in Aerospace.
Each seminar consists of an elective course in the Aerospace Executive MBA program at Toulouse Business School (TBS). Industry participants that register for those seminars will therefore be mixed with regular TBS MBA students with solid
industry experience and coming from 17 different countries. This unique blend of participants from several continents and various organizations (OEM, subcontractors, airlines, government, etc.) will in itself provide a very rich learning and
networking experience.
HEC Montréal – April, 23-28, 2012
ww.esc-toulouse.fr/aerospace-intensive-program
2
Launching a Program & Business Development
HEC Montréal :$ 2500 + taxes April 23-24, 2012
1.3 CEU 2 days - 9 a.m. to 5 p.m.
Content
This course overviews growth strategies, challenges and issues in Aerospace and
defense (A&D), with a special focus on
servicing the A&D sector and working in a global world of opportunities for future growth. It brings you a very hands-on case-based and experiential approach to new markets, large program management and execution. It will be run concurrently by two lecturers of the partner institu-tions HEC Montréal and Toulouse Business School, providing a diverse approach to new markets and operations management for a sustainable growth.
Program
Growing and entering new markets
• Case study: “Bombardier Aerospace: The C Series Dilemma”
• Case study: “Dogfight over Europe, Ryanair”
Cases of development in Aerospace in various markets
• Addressing mini-cases of aerospace developments in UAE, Eastern Europe, Russia and China
• Strategic, cultural, financial and nal issues in growing markets in various business and cultural environment • Servicing aerospace markets
Overview of large Program Management
• Advanced projects, innovation and product policies
• Financing and controlling large grams
• Operating programs, design, facturing, and customer services
• Talent, initiative and collaboration in large teams
• Governance in programs
Objective
The objective of this seminar is to discuss business opportunities that bring addi-tional value to the firm through business development.
It will provide “specific” insights into the decision making process and operations of launching a program and more globally developing businesses.
We will address the development of new markets resulting from business or product / services.
Louis Hebert Leandro De Sa
Course Speakers
Louis HebertM.Sc. UQTR
Participants
This executive education seminar is ad-dressed to managers of large programs, future programs or strategic business development. This will be a unique inter-national and diverse forum of atten-dees, part of them attending the world renowned Toulouse Business School Aerospace MBA program.
Ph. D. (Management) University of Western Ontario Professor, HEC Montréal
Leandro De Sa
MBA University of Chicago Ph. D. in Physics
Adjunct Professor, Toulouse Business School
A prestigious guest speaker from the industry will be invited to discuss some strategic issues.
www.esc-toulouse.fr/aerospace-intensive-program
Managing Subcontractors in Aerospace
HEC Montréal:$ 2500 + taxes April 25-26, 2012
1.3 CEU 2 days - 9 a.m. to 5 p.m.
Content
This course overviews the latest challen-ges and issues in Aerospace and Defense
Subcontractors Management, including
the new global supply chains, sustainabi-lity, green supply-chains, disruptions, Lean applications in aerospace, strategic relationships and new incentive models built-in through contracts and the life-cycle relationship. It provides a new holistic vision of subcontractors both a function of strong and global Aerospace and Defense (A&D) experiences worldwide and of a more sector-transverse vision of supply chains best practices and trends. It will be run concurrently by two lecturers of the partner institutions HEC Montreal and Toulouse Business School.
Program
Overview of the new challenges for A&D subcontractors’ Management
• Outsourcing and incentive model • Strategic positioning
• Contractual framework, risk sharing • Knowledge and capabilities • Investment, funding and tors’ business models
• Economics, flows and sustainability • Global and green supply chains
A more in-depth overview of segments
• Defense and government contracts • Space contractors, system and subsystem
• Design subcontracting • Equipment subcontracting • Production and customer support
Overview of best practices and trends across sectors
• Application to A&D • Limitations and challenges: the next wave
Objective
Provide attendees with the latest sets of tools to manage efficiently a customer – supplier relationship while looking ahead at the transformations upcoming. Its ambition is to reflect holistically about Subcontractors’ Management across multiple dimensions of contracts, time, risks, globalization, sec-tors, processes and practices
Jacques Roy Leandro De Sa
Participants
This executive education seminar is addressed to managers of the customer – subcontractor relationship, in the contracts, design, manufacturing or customer support areas. This will be a unique international and diverse forum of attendees, part of them attending the world renowned Toulouse Business School Aerospace MBA program.
Course Speakers
Jacques Roy
MBA (Operations Research),
Ph. D. (Major in Operations, minor in Economics) Professor, HEC Montréal
Leandro De Sa
MBA University of Chicago Ph. D. in Physics
Adjunct Professor, Toulouse Business School
A prestigious guest speaker from the industry will be invited to discuss some strategic issues.
4
Managing Customer Services in Aerospace
HEC Montréal :$ 2500 + taxes April 27-28, 2012
1.3 CEU 2 days - 9 a.m. to 5 p.m.
Content
This course overviews the latest challen-ges and issues in Aerospace and Defense
Customer Services, including the
mana-gement of life-cycle costs and contracts, asset management and valuation, and marketing and sales of services. It brings you a fresh vision of MRO and services, airlines’ needs and related product offe-ring, ancillary revenues, and airframer design-to-service. It will be run concur-rently by two lecturers of the partner ins-titutions HEC Montréal and Toulouse Business School, providing a unique review of A&D drilled-down operations, finance, strategy and customer marketing data management in services.
Program
Overview of the market for Aerospace and Defense customer services’ management
• Life-cycle costs breakdown, structure and factors of influence
• Airline and MRO competitiveness and segmentation
• Contractual framework in customer support
• Specifications and design for mer-driven aerospace products
Future trends in MRO and other services
• Processes and analysis of marketing, operations and design data • Technology, operations and corporate development in MRO and other services
Overview of best practices and trends in Customer Services
• Insights from market-oriented firms • Customer-centric aerospace ces’ models
• Methods for uncovering unmet needs and opportunities in a business context
Objectives
Provide attendees with the latest expe-rience and analysis of customer services models and best practices. This course will focus on operations, finance and mar-keting of customer services from life-cycle costs to enhanced revenues.
Participants
This executive education seminar is ad-dressed to managers in customer services, in the contracts, design, manufacturing or customer support areas. This will be a unique international and diverse forum of attendees, part of them attending the world renowned Toulouse Business School Aero-space MBA program.
Gary F. Gebhardt Leandro De Sa
Course Speakers
Gary F. GebhardtMBA Weatherhead School of Management Ph.D. (Marketing) Kellogg School of Management Visiting Professor, HEC Montréal
Leandro De Sa
MBA University of Chicago Ph.D. in Physics
Adjunct Professor, Toulouse Business School
A prestigious guest speaker from the industry will be invited to discuss some strategic issues.
Registration Form
Aerospace Management Intensive Program
1. ❏ Mrs.,Ms.
❏ Mr. First Name ____________________________________________________ Family Name ___________________________________________________________ Date of Birth (IMPORTANT) ___/___/_____
2. Home Address ___________________________________________________________________________________________________
City ________________________________________________ Province, State ______________________________ Postal Code or ZIP_____________________ Home Telephone_____________________________
3. Name of Firm _______________________________________________________________________________________ Department / Division __________________________________________________ Address __________________________________________________________________________________________________________ Suite No. / Floor _____________________________________________________________ City _____________________________________________________________________________________________________________ Postal Code _________________________________________________________________ Province / Country _________________________________________________________ E-mail ______________________________________________________ Office Telephone_____________________________
4. Title ______________________________________________________________________________________________
5. Are you a Toulouse Business School graduate?Yes
❏
no❏
Degree _____________________________________ Year in which the degree was awarded ____________Yes
❏
no❏
date _____________________________ signature _________________________ 6. I authorize Toulouse Business School to contact me with information about its activities, in addition to those offered by the Educative Execution program.7. I have read the «General Information» and the «Cancellation Policy» Yes
❏
no❏
Registration Fees
- program participant will receive a copy of the invoice❏
Please bill my organization❍ invoice representative responsible for payment
Name
Please return this form: • By fax: + 33 (0)5-61-29-48-07 ❍ to my attention _______________________________________________________________ Department ______________________________________________________ Address • By e-mail: [email protected] • By mail:
Groupe ESC Toulouse – Aerospace MBA 20 boulevard Lascrosses
BP 7010
31068 TOULOUSE Cedex 7 For more information : + 33 (0)5-61-29-48-64 ________________________________________________________________________________________________________________________
❏
❏
❏
To invoice me personally (to my residence addresses above)
Method of Payment
Cheque enclosed (make cheque payable to ESC Toulouse) Credit card number
Name of Cardholder
_________________________________________________________________________
_______________________________________________________________ Expiration ___________________________ Signature ______________________________________________________
General Information and Registration
Registration Information
- By fax: + 33 (0)5-61-29-48-07
- By e-mail:[email protected]
- By Mail:
Groupe ESC Toulouse – Aerospace MBA 20 boulevard Lascrosses
BP 7010
31068 TOULOUSE Cedex 7
For more information : + 33 (0)5-61-29-48-64
Aerospace Management Intensive Program
Discounts:
•
Cancelation Policy
A verbal cancellation, followed by a written confirmation is required for all cancellations. Participants incur the following fees or penalties for withdrawing from a course:
As of the last business day before the program begins: 100% of registration fees;
From two (2) to five (5) business days before the program begins: 25% of registration fees. •
20% discount for three or more registra-tions from the same company made on the same date.
20% for a participant registered to the three seminars
Discounts are not cumulative
ESC Toulouse reserves the right to cancel any training program. In such a case, ESC Toulouse’s responsibility will be limited to reimbursing all registration fees already paid.
Certification and Credits
Participants who successfully complete their program will receive a certificate of participa-tion from HEC Montréal and Toulouse Business School.
Seminars do not provide university credits; rather, they give participants continuing educa-tion units (CEU). This unit of measurement is a standardized instrument used to recognize conti-nuing education in accordance with SOFEDUC’s learning assessment criteria. One continuing education unit corresponds to 10 hours’ partici-pation in a professional development program. CEUs cannot be turned into university credits.
Fees and Payment
All seminars are taxable. Fees include educational materials, continental breakfast, coffee breaks and lunch at Le Cercle restaurant (unless speci-fied otherwise). Parking fees are not included. You may pay by credit card or by cheque. Payment by Interac is not available.
Registration fees must be paid in full before the program begins. Participants from outside Canada must pay all fees twenty (20) business days before the program begins.
Note: Masculine gender is used throughout this document solely for the purpose of simplicity and byno means with the intent to discriminate.
