Student Support Services

Student Support Services

guide

for

faculty

and

staff

Student Support Services

Guide for Faculty and Staff

your

guide

to

supporting

carleton

university

students

Students and faculty interact every day at Carleton University; from classroom learning, to interactions in laboratories, to one-on-one support and encouragement. In fact, student and faculty engagement is central to an outstanding university experience for our students. The Office of the Associate Vice-President (Students and Enrolment) supports a full range of student experiences.

Ensuring both our undergraduate and graduate students are successful during their time here at Carleton is everyone’s responsibility. The mission is to promote student development and learning, enhance the student experience, and contribute to the creation of an environment for success at Carleton and after graduation. To this end, we have created this handbook as a resource for faculty and staff to support you in your efforts to support students.

Please let us know what you think about this handbook. We are committed to improving the effectiveness of this resource and invite your comments. Sincerely,

Suzanne Blanchard

Associate Vice-President (Students and Enrolment) University Registrar

Table of Contents

2

Office of the Associate Vice-President

(Students and Enrolment)

4

Awards & Financial Aid

6

Co-op and Career Services

8

Health & Counselling Services

10

International Student Services Office

12

Paul Menton Centre for Students with Disabilities

14

Student Academic Success Centre

16

Student Affairs

18

Student Experience Office

19

Undergraduate Recruitment Office

and Admissions Services

20

University Registrar’s Office

21

Faculty of Graduate and Postdoctoral Affairs

22

Other Services

2

Students and Enrolment

The Office of the Associate Vice-President (Students and Enrolment) (OAVP SE), works with students, faculty, university administration, and student government to enhance the university experience for all Carleton University students.

The Office provides comprehensive support for students from their first point of contact with the university through to graduation. Together our offices provide programs and services to recruit students, support students through the application and admission process, promote student development and learning, enhance the student experience at Carleton University and contribute to the creation of an environment for student success. This environment is one in which students are engaged in their academic pursuits and the extracurricular life of the university, enabling them to succeed in their studies, graduate and go on to meaningful and productive post university experiences.

The following departments/services all report to the OAVP (SE):

▪ Awards and Financial Aid ▪ Co-op and Career Services ▪ Health & Counselling Services ▪ International Student Services Office

(reports to Student Affairs)

▪ Paul Menton Centre for Students with Disabilities

▪ Student Academic Success Centre (including Learning Support Services, Peer Assisted Study Sessions and Writing Tutorial Centre)

▪ Student Affairs

▪ Student Experience Office (reports to Student Affairs)

▪ Undergraduate Recruitment Office ▪ Admissions Services (Undergraduate) ▪ University Registrar’s Office

Each of these units aspires to support a positive learning environment for students to promote academic success and a sense of community. We look forward to working with you.

Office of the Associate Vice-President

(S

tudentS

and

e

nrolment

)

420 Tory Building 613-520-2874

carleton.ca/studentsupport

Supporting students in distress

Student life can be very stressful. Most students juggle heavy course loads with work, family and other commitments. Chronic stress is often made worse by crises: unforeseen events that can catch students off guard. As members of the Carleton University community, we all have concern for the well-being of our students. We also have a role to play in identifying students who are in distress. Recognizing the signs of distress, and responding with concern and interest, are important factors in helping students resolve the problems they are facing and continue to be successful in both academic and extra-curricular activities.

The Carleton University Student Mental Health Framework is an important piece in our efforts to promote positive mental health and assist students in realizing their potential. Its purpose is to facilitate a consistent and integrated approach to responding to students who are in distress.

“Students in distress” refers to a broad continuum—from students experiencing a temporary setback or being confronted with a specific problem that is creating significant stress, for example, a student facing sudden financial hardship, to those who are facing chronic and serious psychiatric illnesses that interfere with daily living.

The intention of this Framework is to assist you in your efforts in determining when a student is in distress, how urgent the situation is and how you can help.

Please take the time to review the Framework

carleton.ca/studentsupport/student-mental-health-framework/

Supporting Student Success

At Carleton University, we want our students to experience success and we pride ourselves as being a Canadian leader in the delivery of support services that are personalized, varied and effective. The wide range of programs and services available to students touch on many aspects of their academic and student life and are designed to support their learning, enrich their experience, and engage them in the Carleton community.

An important aspect of supporting student success is a partnership between faculty and student support services. As your relationships with students develop, you may be faced with questions and issues that are not directly related to your teaching responsibilities and cannot be resolved through academic avenues. These issues may be about academic readiness, financial assistance, career development, student health and wellness, or student relationships outside of the classroom. The staff in our offices are professionals with expertise and knowledge to provide appropriate and responsive assistance. The chart at the back of this book provides guidance on our support services.

How can you meet students?

Faculty often inquire about how to get more involved on campus. There are many ways to take advantage of the programs, services, and facilities on campus to meet students. ▪ Get involved in Summer, Fall,

Winter or Academic Orientation. ▪ Participate in service learning

initiatives and activities. ▪ Cheer on your Ravens at a

Varsity game.

▪ Participate in a mentorship program.

Bounce Back Program

The Bounce Back Program is designed to provide support and encouragement to first-year students struggling academically. It is a support program that identifies first-year undergraduate students who received an average of less than 60% (GPA of less than 4.0) in their first semester at Carleton. With the help of the Registrar’s Office, these students are contacted via email and invited to take part in this program. Those who opt-in are partnered with an upper-year facilitator who works individually with each participant to help them identify the source(s) of their academic hardship in the fall semester and set new goals and identify strategies to achieve those goals over the course of the winter semester. carleton.ca/seo/bounce-back

FIT: Action

The From Intention to Action (FIT: Action) Program helps undergraduate as well as graduate students learn to better manage their stress and improve their academic performance. The FIT: Action program provides one-on-one support, in the form of weekly meetings, with a program staff member who will help craft an individual plan for managing stress and getting back on track. The most common ways we help are: time management, stress management, coping skills, learning strategies and test-taking strategies. The FIT: Action team encourages any faculty with concerns about students’ academic progress to refer students to our program. To refer students into this program please provide the student with our contact information. They can call or e-mail for an appointment, and our staff will see the student within one business day. For more on how you can help, visit carleton.ca/fita/ facultyinfo.

4

Awards & Financial Aid

Awards & Financial Aid

202 Robertson Hall 613-520-3600

carleton.ca/awards Twitter: @CUAwards

The Awards Office is responsible for providing financial support, encouragement, and financial advice to students. Our goal is to guide students through the decision making process so they may have the appropriate financial supports in place to successfully achieve their educational goals.

Scholarships

Carleton University recognizes academic achievement by awarding entrance, in-course and departmental scholarships. Students entering Carleton University with an admission average of 80 per cent or better will automatically be considered for one of our entrance scholarships. Our highest awards are our 25 Prestige Scholarships that require an admission average of 90 per cent or better as well as a review of the student’s community or secondary school activities. See the full scholarship grid at

carleton.ca/awards/scholarships.

Students with an A- standing who have

not been awarded a renewable entrance scholarship, will automatically be awarded an in-course scholarship for the following year. There are also numerous departmental scholarships awarded to students based on their academic standing and year of study. An A- standing (Annual GPA of 10.0) or better is required to maintain and renew a scholarship. If a renewable scholarship is lost in one year, it can be regained in future years.

Bursaries

A bursary is a monetary award that is granted on the basis of financial need. In applying for a bursary, a student must present a personal budget outlining costs and financial resources during the academic year.

Work Study Program

Work Study is a financial aid program intended to supplement the resources of students who are in financial need and have limited financial resources by providing part-time employment on campus. Students must apply and be approved to participate in the Work Study Program. Applications are available in August.

Government Student Financial Aid

The Awards Office is responsible for

administering the Ontario Student Assistance Program (osap.gov.on.ca) which is designed to help Ontario students cover the cost of post-secondary education. These interest-free loans and grants are intended to supplement a student’s financial resources. Similar programs exist in all provinces and the United States and the Awards Office collaborates with the other provinces and the USA to ensure students receive their funds.

How can the Awards Office help

you as a faculty member?

The staff in the Awards Office is

knowledgeable and well versed in all aspects of financial assistance and would be pleased to meet with you or provide presentations to your students on “How to Finance a University Education”

Did you know:

We offer bursaries to undergraduate students who are in receipt of some type of loan funding from either government student financial assistance or from a financial institution and continue to demonstrate financial need in order to finance their studies.

6

Co-op and Career Services

Co-op and Career Services

401 Tory Building 1400 Carleton Technology and Training Centre

613-520-6611 613-520-4331

carleton.ca/career carleton.ca/co-op

Twitter: @hirecarleton_u

How can the career services team

help you as a faculty member?

We invite you to bring your class to an informative 90-minute Resource Centre tour where students will discover more than 1,000 educational, employment and career planning resources.

If you want to hire a student, we can help you find the talent you need. Just submit your full-time, part-full-time, summer, internship or volunteer opportunity to our office and we’ll post it on myCareer, our online job search tool, for free. We also offer a selection of career

development exercises online that you can use in your classroom to introduce students to the key concepts related to career planning and employment preparation. Students who want to explore their career aspirations often seek guidance from faculty members. We can help. Please contact us to find out how our services can help your students make a successful transition from university to the world of work.

The Co-op and Career Services Office is the on-campus centre for career development, employment preparation, and experiential learning opportunities for all Carleton University students and recent graduates.

Career Services

Our professionally trained staff members provide a comprehensive collection of career and employment services to equip graduate and undergraduate students with the tools to make successful career choices, including: ▪ individual career counselling and

employment advising;

▪ career decision-making and employment preparation workshops;

▪ an inclusive resource centre with a broad selection of educational, employment, and career planning material;

▪ career fairs and special networking events for current students, new graduates and alumni;

Employer Services Program

Each year, our employer recruitment team welcomes more than 400 industry and business partners to campus - allowing students to develop their networking skills and explore their career options. Students can jump-start their career by taking advantage of the following services: ▪ employer information sessions; ▪ employer panel discussions; ▪ online job postings; and ▪ on- and off-campus interview

co-ordination.

What does co-op mean

to faculty?

Co-op has many advantages - for students and faculty. Students get the opportunity to apply what they have learned in the classroom to real-life situations, allowing them to develop core competencies such as technical and soft skills.

These skills are then brought back to the classroom where co-op students can offer real industry perspectives in discussions and assignments. Additionally, co-op students often share their industry knowledge with peers and professors to enrich the educational experience of those around them.

Co-op and Career Services

for grad students

Grad students can access free resources like career counselling sessions, resumé or CV reviews, mock interviews and portfolio reviews. The Career Certificate provides tips on how to research careers that best suit your personality type, as well as providing methods for a targeted and focused job search. To book a one-on-one consultation, they can contact Career Services at 613-520-6611 or by email career@carleton.ca or go to their website at: carleton.ca/cc/.

The Faculty of Graduate and Postdoctoral Affairs offers co-op options in six programs. More information is available at:

carleton.ca/co-op/graduate-students/ or by calling 613-520-4331.

You can hire a co-op student!

Architecture student Stephen Wolba (BAS/12) at work in the Parliamentary Precinct Branch for Public Works and Government Services Canada. Stephen worked as part of a project management team on the refurbishment and restoration of the Parliament Buildings.

8

Health & Counselling Services

Health & Counselling Services

2600 Carleton Technology & Training Centre 613-520-6674

carleton.ca/health

Health and Counselling Services (HCS) supports the mission and goals of Carleton University’s Student Support Services. Our staff believes a caring and supportive environment enhances the educational process. Healthy students are better able to concentrate on their studies and reach their highest potential. We offer medical and counselling services and a health promotion program. Appointments are recommended, however students with urgent care needs may walk-in to be assessed between the hours of 8:30 a.m. and 3:45 p.m.

Medical services

Our team of health professionals provides services to meet the needs of Carleton undergraduate and graduate students. All of our staff has knowledge and experience in health issues relevant to the student lifestyles. We provide the same services that a family physician would provide.

How can HCS medical services

help you in your role as a faculty

member?

▪ You are an essential partner in promoting student health, encouraging the

timely use of healthcare services, and connecting students in distress with valuable support. If you have concerns about a student with medical issues, HCS encourages you to call and talk with a healthcare provider or email concerns to

hcs@carleton.ca.

▪ If a student has a medical emergency in class call the Department of University Safety at 613-520-4444.

Counselling services

Our counselling team includes personal counselors, GP psychotherapists, a psychiatrist, an international student counsellor and three counsellors located in residence, to help with personal and emotional difficulties. Our primary responsibility is to alleviate distress and promote healthy functioning. All health records are confidential.

How can HCS help you in your

role as a faculty member?

▪ If you have concerns about a student dealing with personal or emotional issues, encourage him/her to see a HCS counsellor. Examples of issues students may discuss include: stress, homesickness, sadness, handling a crisis, improving communication, learning to be assertive, study skills, self-esteem, understanding one’s sexuality, decision-making, and dealing with alcohol and drug use.

▪ Refer to the “yellow folder” and regular email updates for information about support for students who are coping with stress or crisis. You can find a copy of the yellow folder, or request a new one, online at carleton.ca/studentsupport/

resources/yellowfolder.

Health Promotion Services

The Nurse Educator for Mental Health and Wellness trains Peer Helper students to deliver programs on healthy lifestyle issues – stress management, increasing awareness of smoking, alcohol and drug concerns, healthy eating, exercise, sleep and sexual health. There is a Resource Centre off of the clinic waiting room providing resources and information. How can HCS health promotion services help you in your role as a faculty member?

We provide health information, training, and consultation. The Nurse Educator collaborates with faculty to enhance the student learning experience and integrate student health concerns into existing curricula. We also serve as resources for class projects and presentations. If you have an idea, or would like to consult with our staff about curriculum infusion or other collaborative projects, please call the Nurse Educator at 613-520-6676.

Supporting students in distress:

Student Mental Health Framework

The Carleton University Student Mental Health Framework is an important piece in our efforts to promote positive mental health and assist students in realizing their potential. Its purpose is to facilitate a consistent and integrated approach to responding to students who are in distress. The intention of this Framework is to assist you in your efforts in determining when a student is in distress, how urgent the situation is and how you can help. Training sessions on the student Mental Health Framework are offered to faculty members throughout the year.

You can review the Framework at carleton. ca/studentsupport/student-mental-health-framework and contact us with any questions or to register for a training session at avpstudents@carleton.ca.

Doctor’s notes/medical certificates:

If a student is clearly unwell, you can make arrangements with them to redo an exam or assignment at another time without consulting HCS. If it is a final exam the student must fill out the Registrar’s Office Deferral of Exams Form and get a medical certificate from a doctor. If you are uncertain of the validity of a student’s incapacity or need documentation of an illness the student must be seen while they are ill. There is a $15.00 charge for medical certificates. The following reasons will not necessarily be accepted for a doctor’s note/medical certificate:

▪ missed classes/labs except in extenuating circumstances;

▪ minor illnesses (e.g. colds, flu);

▪ past illnesses that have been resolved and that there is no documentation for; and

▪ obvious injuries (e.g. broken bone in a cast).

10

International Student Services Office

International Student Services Office

128 University Centre 613-520-6600

carleton.ca/isso

The International Student Services Office (ISSO) centralizes all services for registered international students and administers exchange programs for outgoing and incoming students. ISSO staff provide a friendly environment to respond to questions, host programs, and work as official representatives for immigration advising and UHIP administration. Our aim is to create global engagement and international opportunities for the entire Carleton community. We liaise with students, faculty, staff, the Ottawa community, and international education organizations on behalf of Carleton international student initiatives. Our programs include:

▪ Intercultural education programs: Events, programs, and volunteer/leadership activities to support international learning, global citizenship and cross cultural understanding;

▪ Exchange program administration: Application processing and support for incoming and outgoing students and liaison activities with partner universities; ▪ Administration of University Health

Insurance Plan (UHIP): Mandatory plan for international students, exchange students, visiting researchers, visiting scholars and dependents;

▪ Canadian immigration support: Support to current students regarding Study Permit or Visa renewals, Work Permits and a Designated Institutional Representative* for processing off-campus work forms;

▪ Orientation/pre-departure/re-entry programs: Transition support for international and exchange students or students attending international field schools/internships;

▪ Individual advising/counselling: Personal appointments with our advisor and confidential appointments with an international student counsellor to help process and resolve personal and emotional difficulties;

▪ Social events and activities in Ottawa: On- and off-campus events to connect students socially and programs and tours to enhance the Canadian experience and cross cultural dialogue;

▪ Liaison with student clubs and

associations that have an international or cultural affiliation to support international engagement on campus.

* In order for Immigration Canada to consider an application for off-campus work, full time international students MUST submit verification and consent forms to the ISSO as Carleton’s official designated institutional representative in this federal/provincial initiative.

How can the ISSO help

you as a faculty member?

Faculty can register for our monthly newsletter to learn about immigration information sessions and special programs for international students and are invited to join ISSO events to promote global issues. The ISSO and Educational Development Centre (EDC) also offer Cross Cultural Communication in the Classroom workshops.

carleton.ca/isso/newsletters.

We also encourage faculty to talk to their students about exchange opportunities and refer students to ISSO who are interested in going on an exchange. You can also work with the ISSO to establish a student exchange agreement with an international partner you have identified.

International faculty members and their families can also access all of the services.

Services for grad students

The International Student Services Office (ISSO) is dedicated to serving international and exchange students, including graduate students, at Carleton.

One of ISSO’s major initiatives is the Graduate Student Mentor program, a peer support program in which incoming international graduate students are partnered with a peer mentor. The mentors, who are all graduate students at Carleton, help them learn more about the university and answer their questions and concerns even before they arrive in Ottawa.

ISSO also offers a range of other programs and activities graduate students might be interested in: ▪ An Orientation program for new

graduate international students; ▪ Resources for Carleton students

travelling abroad;

▪ Academic Support and Workshops: Collaborative workshops are offered in conjunction with other student services for academic support, career planning and cultural adjustment to develop skills for success.

Did you know:

Carleton University has 80+ exchange partners in 30 countries.

12

Paul Menton Centre for Students with Disabilities

Paul Menton Centre for Students

with Disabilities

500 University Centre 613-520-6608 carleton.ca/pmc

In accordance with the Ontario Human Rights Code and Carleton University’s Human Rights Policies and Procedures (2001), Carleton University is committed to providing access for both undergraduate and graduate students with disabilities to its rich variety of educational opportunities. The Paul Menton Centre (PMC) for Students with Disabilities (PMC) is mandated to assist in this obligation, in part by facilitating the provision of

appropriate academic accommodations. Appropriate accommodations do not make it “easier” for students with disabilities, nor do they allow them to bypass essential requirements of their courses. PMC

Coordinators recommend accommodations only on the basis of evidence from relevant and current documentation from qualified professionals, consistent with provincial and national standards. For example, documentation of a learning disability requires that a formal psychoeducational assessment be conducted by a registered, licensed psychologist.

How the PMC can help

you as a faculty member?

▪ PMC-recommended accommodations are itemized on a “Letter of

Accommodation”, which is sent electronically to faculty members. Responsibility for administering exam accommodations (e.g. providing space, proctors, and equipment) depends on the type of exam.

▪ Accommodations for formally

scheduled exams and CUOL midterm exams are the responsibility of Scheduling and Examination Services and the Educational Development Centre respectively.

Instructors must balance the rights of

students with disabilities with the crucial need to ensure that essential requirements are met by all students who receive a passing grade in their courses. If an instructor believes that PMC-recommended accommodations threaten academic integrity, a formal appeal process is available. This process recognizes

that the instructor is the expert in the management of his/her course, the PMC is the expert in determining appropriate academic accommodations, and Equity Services is the expert on institutional obligations under the Ontario Human Rights Code. For details of Carleton University’s accommodation appeal process, see

carleton.ca/pmc/students/accom_policy. html.

We’ve produced a number of resource guides to help understand some of the programs and policies in place at Carleton. Here you can find guidelines for a variety of purposes, including the accommodation statement for course outlines; the volunteer notetaking accommodation and a sample instructor announcement; information on working with students who are deaf/hard of hearing or have a memory impairment; and a list of reference websites and other online resources. carleton.ca/pmc/faculty/guides/

14

Student Academic Success Centre

Student Academic Success Centre

302 Tory Building 613-520-7850 carleton.ca/sasc

The Student Academic Success Centre (SASC) helps students at Carleton University achieve their academic goals. Our programs and services are designed to foster independence by providing students with the decision-making and academic skills they need to be successful. SASC offers a range of services to meet individual learning needs.

Academic Advising

The Student Academic Success Centre (SASC) is Carleton University’s centralized academic advising service. Academic advisors can help students:

▪ fully understand the skills and benefits association with your degree;

▪ choose or change degree programs, majors, minors and areas of

specialization/concentration; ▪ understand academic rules and

regulations;

▪ explore any academic difficulties you may be experiencing and develop an Academic Improvement Plan and strategy for success;

▪ learn how to read your audit and help you ensure you are on the right path for success and graduation; and

▪ discover other support resources and personnel on campus, including departmental advisors.

There is no appointment needed. Students can drop-in to 302 Tory when it is convenient for them.

How Academic Advisors can

help you as a faculty member:

The Student Academic Success Centre is open 12 months of the year for academic advising. There are a number of ways the Student Academic Success Centre can help instructors, including:

▪ contextualized, in-class workshops for courses to help students to apply general learning and development strategies to specific course projects and exams; ▪ annual workshops for First-year Seminar

classes in January and February; ▪ early warning initiatives to help identify

students in academic difficulty; ▪ Academic Improvement Planning for

students who have been placed on Academic Warning;

▪ how to become a Peer Assisted Study Session (PASS) supported course; and ▪ overall support for general concerns

about students who are experiencing academic difficulty.

Contact the Manager of the Student Academic Success Centre at 613-520-7850 to book any of the above workshops, find out more about becoming a PASS supported course, or if you have general questions about supporting students.

Learning Support Services

Learning Support Services (LSS) offers a wide variety of programs to help both graduate and undergraduate students develop effective study skills and strategies for academic success – all in one convenient location. LSS is located in the Learning Commons on the fourth floor of MacOdrum library. LSS services include:

Free 20-minute info sessions:

▪ academic reading ▪ note-taking ▪ time management ▪ multiple-choice exams ▪ general exam preparation ▪ and many more

One-on-one study skills

appointments:

▪ Meet with a study skills specialist for advice on topics ranging from time management to academic integrity.

LSS also offers:

▪ Tutor Referral Service;

▪ comfortable, open spaces for students to work independently or in groups; ▪ bookable group study rooms; and ▪ networked computers for student use.

How LSS can help

you as a faculty member?

LSS offers workshops that can directly help students with their course work, such as writing essays, time management, exam anxiety and academic integrity, to name a few.

You can also book contextualized, in-class workshops for the courses you teach that will help students to apply general learning and development strategies to specific course projects and exams. Please contact the LSS Coordinator to enroll in the Incentive Program or to book an in-class workshop.

Peer Assisted Study Sessions

Peer Assisted Study Sessions (PASS) are free, weekly workshops available to students taking selected undergraduate courses. Attendance at a PASS workshop is both voluntary and anonymous and sessions are led by well-trained and knowledgeable PASS facilitators, students who have taken the same course, and achieved a grade of A-.

Attending a PASS workshop

is a great way for students to:

▪ improve understanding of course material;

▪ get help with notes and readings; ▪ discuss important course concepts; ▪ develop studying and learning strategies;

and

▪ meet other students in their class.

How PASS can help

you as a faculty member?

Currently there are over 35 PASS supported courses. If you are interested in becoming a PASS-supported course, contact the PASS Coordinator. Statistical evidence has shown that a student’s grade can increase by as much as 10 per cent if they attend 10 or more PASS workshops in a term.

Writing Tutorial Service

The Writing Tutorial Service (WTS) is free of charge to all graduate and undergraduate students. Focused, one-on-one consultation sessions match a tutor and a student, during which time new writing skills, tools and processes are developed and explored, each tailored to the student’s individual needs. The art of listening allows the tutors to aid in

tackling the personal challenges that a student may be facing with academic writing. The WTS serves all students in any faculty at all levels of study requiring support and information about the academic writing process.

How the WTS can help

you as a faculty member?

The WTS offers in-class workshops which provide opportunities for students to ask questions while in the process of completing an assignment, increase awareness of the writing process, and develop strategies that work for them. Workshops also help to introduce students to writing support services on campus and clarify the expectations of particular writing assignments. Please contact the WTS Coordinator to book an in-class workshop.

Just Do 10 Series

Our Just Do 10 series includes useful tips on a variety of topics such as time management, note-taking and writing essays or multiple-choice exams. Learn more by visiting the Student Academic Success Centre or at Learning Support Services, or view the entire series online at carleton.ca/LSS

16

Student Affairs

Student Affairs

430 Tory Building 613-520-2573

carleton.ca/studentaffairs

Creating a living and learning environment that promotes student success is important. A key attribute of being successful includes an understanding of the student rules and regulations. Your awareness of the policies governing Carleton University’s living, learning and studying environment is important if you are faced with a student misconduct incident or a student in crisis. The Office of Student Affairs is responsible for administering the following policies:

Student Rights and

Responsibilities

The university is committed to promoting a safe environment for living, learning and studying. The goal of the Student Rights and Responsibilities Policy is to ensure appropriate student behaviour is maintained in a diversified educational environment. It ensures transparency and consistency in expectations for conduct, as well as the address of and remedies for misconduct that are corrective, not punitive. This policy governs the non-academic behaviour of students, and all members of the university community share responsibility for ensuring that the university’s living, learning and studying environments respect these commitments. carleton.ca/studentaffairs/

student-rights-and-responsibilities

Academic Integrity

The university states unequivocally that it demands academic integrity from all its members. The Academic Integrity Policy governs the academic behavior of students. Academic dishonesty, in whatever form is ultimately destructive to the values of the university. Furthermore, it is unfair and discouraging to those students who pursue their studies honestly. The integrity of university academic life and the degrees conferred by the university is dependent upon the honesty and soundness of scholarship. Conduct by any person that adversely affects this process is a serious matter. Students who violate the principles of academic integrity through dishonest practices undermine the value of the Carleton University degree. Dishonesty in scholarly activity cannot be tolerated. Any student who violates the standards of academic integrity will be subject to appropriate sanctions.

carleton.ca/studentaffairs/academic-integrity

Alcohol Awareness

Carleton University recognizes the unique social needs of a large campus community and strives to provide an environment where these needs can be reasonably met. The University also strives to maintain a safe and secure environment in which the consumption of alcohol on campus does not harm or disrupt the teaching, learning and living environment of members of the University community. The Alcohol Policy promotes self-responsibility and self-accountability with respect to the use of alcohol. carleton.ca/

studentaffairs/alcohol-awareness

Other policies

The Office of Student Affairs also manages other policies including the Gambling Policy, the Accreditation of Student Organizations and the Space Booking Policy for students. All members of the Carleton University community share responsibility for ensuring that the university’s living and learning environments respect all of the above policies.

Academic Integrity: An instructor’s guide

This instructor’s guide is designed to help you understand student academic misconduct and to encourage student academic integrity values. One of the strongest

predictors of student academic integrity is the student’s relationship with faculty. As an instructor, you play a direct role in shaping student attitudes toward academic integrity and developing a sense of student pride in sound scholarship.

Students in Crisis

Student life can be very stressful. Most students juggle heavy course loads with work, family and other commitments. Chronic stress is often made worse by crises: often students do not realize that they are “in crisis” until they actually find themselves in academic difficulty. The first step in receiving help when in a crisis situation is to talk to someone. The Office of Student Affairs serves as a central location where students can turn to for assistance in managing a crisis situation. Appropriate referrals to support services on campus can be facilitated by the Director, Student Affairs, and in some cases, assistance with managing the administrative processes that assist students through crisis can be offered.

Support for faculty

from Student Affairs

Faculty may encounter students in the classroom who are demonstrating disruptive behaviour or who are experiencing difficulty in their academics due to a personal or family crisis. The Office of Student Affairs can counsel both faculty and students about their rights as members of the university community, and, if necessary, assist in the management of a student issue to ensure minimal disruption to the student, faculty member, and academic classroom environment.

In addition to services offered by the Director of Student Affairs, trained peer helpers are available in the Student Affairs office to assist students with understanding both the Student Rights and Responsibilities Policy and the Academic Integrity Policy. Peer helpers may also serve as advisors to students who have potentially violated either policy in their conduct hearings.

Student Affairs Online Incident Report form

If you are very concerned about a student’s behaviour and would like to make record of an incident or conversation with a particular student, please fill out the Student Affairs Online Incident Report form. You can link to this form from the Student Affairs website at carleton.ca/studentaffairs. This will automatically begin the process of creating a confidential file in the Office of Student Affairs, and the director of Student Affairs will begin the process of monitoring the student for signs that he/she may be at-risk.

18

Student Experience Office

Student Experience Office

430 Tory Building 613-520-7595 carleton.ca/seo

The Student Experience Office (SEO) is a student’s first stop upon arriving at Carleton University! We help new students make a successful transition to university life by preparing them to achieve their personal and academic goals. We continue to support students through their time at Carleton University by offering relevant and helpful programs and services that encourage student engagement.

Transition support is offered

through:

▪ Summer, Fall, Winter and Academic Orientation programs;

▪ Off-campus Commuter Connections; and ▪ First-in-Family Peer and Bounce Back

program

The SEO encourages students to stay connected during first year and beyond with continued support programs:

Leadership development:

Leadership training and opportunities for students to enhance leadership skills. ▪ Peer Helper Program: Connects

students in educational and supportive environments outside of the traditional classroom setting. Upper-year Peer Helpers take on leadership roles in a number of portfolios designed to enrich the academic and non-academic experiences of their peers.

▪ CU Hosts: Student hosts represent Carleton at campus and community events.

Community Service Learning:

Helps students make real life connections between their classroom learning and experiences in the community.

▪ Carleton Serves: Day of service that provide students, faculty and staff with the opportunity to learn and serve in an Ottawa-based organization.

▪ Days of service: Afternoons spent with a local community organization providing service to improve the quality of life of the Carleton community.

▪ Community Service Learning: Placements that enable students to participate in ongoing learning through service focused on a particular issue.

▪ Alternative Spring Break: Service learning in Ottawa or internationally each year during reading week.

Resources for off-campus

students

▪ Many incoming students will be living off campus. As a result of their remote and unique living environments, these off-campus students share distinct needs and concerns. To assist them in staying connected and involved in the Carleton Community, the SEO has developed a special Off- Campus Student Life website which can be accessed at

carleton.ca/offcampus.

The Co-Curricular Record

▪ The CCR is an official university document that recognizes a student’s leadership, accomplishments, community service involvement and professional development activities. Students can print their CCR at any point throughout

their academic career and present it to prospective employers and professional/ graduate schools.

▪ The CCR provides a unique opportunity for the collaboration of the entire Carleton Community of staff, faculty and students. Through the Co-Curricular Record, Carleton faculty and staff have the opportunity to encourage experiential learning in our students and to allow them to develop bonds between what they learn in the classroom and real-world applications. carleton.ca/ccr

Bounce Back Program

The Bounce Back Program is designed to provide support and encouragement to first-year students struggling academically. The Bounce Back program identifies first-year undergraduate students who received an average of less than 60% (GPA of less than 4.0) in their first semester at Carleton. With the help of the Registrar’s Office, these students are contacted via email inviting them to take part in the program. Those who opt-in are partnered with an upper-year facilitator who works individually with each participant to help them identify the source(s) of their academic hardship in the fall semester and set new goals and identify strategies to achieve those goals over the course of the winter semester. carleton.ca/

seo/bounce-back/

How can the SEO help

you as a faculty member?

▪ Participate in the service activity or facilitate discussions and reflection to help students make important connections to their in-class learning. ▪ Engage CU Hosts in an event you

may be organizing. Hosts are trained ambassadors of Carleton University.

Undergraduate Recruitment Office and Admission Services

19

Undergraduate Recruitment Office

and Admissions Services

315 Robertson Hall 613-520-3663

carleton.ca/admissions

The Undergraduate Recruitment Office (UR) and Admissions Services recruit and admit the best and brightest students to Carleton University. The Undergraduate Recruitment Office is the “welcome centre” for prospective undergraduate students and provides information about Carleton and represents all undergraduate programs and services. URO holds over 20 events for prospective students each year, administers the Campus Tour program, writes a monthly electronic newsletter, and calls prospective students through telecounselling call campaigns.

Together, URO and Admissions Services respond to prospective student enquiries (by email, by phone, and in person) and support them through the entire admission process. Admissions Services processes over 22,000 undergraduate applications annually and admits over 5,500 students to Carleton University each year. Also within Admissions Services is the International Admissions and Recruitment unit that contributes to the overall admission targets of the university by bringing the Carleton message to students abroad.

Your role as a faculty member in

the undergraduate recruitment

and admissions process:

Your involvement in the recruitment and admissions process is critical to the success of these endeavours. Prospective students are interested in meeting professors and learning more about the programs and opportunities at Carleton University. Faculty members are invited to participate in many of the Undergraduate Recruitment Office events and initiatives and can also help by being available for our congratulation call campaign, one-on-one appointments, or classroom visits with prospective students in conjunction with our Campus Tour program. Faculty members wishing to reach out to high school students can contact the Undergraduate Recruitment Office for additional support and promotion. For graduate information go to page 21.

carleton.ca/ engineering-design Faculty

_Engineering

At its core, economics is the study of reasoned choice in the context of scarce resources and competing interests. The need to make such choices pervades the day-to-day lives of all of us as individuals and of society as a whole. Along with the study of decision-making and the interactions between the associated individuals, economics examines many important social problems such as health care, pollution, resource depletion, poverty, social assistance and the tax system. In addition to being applied to the problems of society, economics is applied in many business fields including labour relations, banking and financial markets, and international trade and finance. An education in economics is very different from one in business.

While the latter provides a technical training in specific areas of current interest to prospective employers, the former is a social science: it is an intellectual discipline that seeks to analyze and understand social phenomena. The focus of an education in economics is on individual intellectual growth and development.

The Carleton advantage

Exceptional teaching and research

At Carleton, you will be taught by experienced faculty who have a keen understanding of the discipline and are recognized for their excellence in teaching and research. In addition, you will benefit from courses offered by seasoned senior economists with extensive working experience in the federal government, local firms and non-governmental organizations.

Excellent campus facilities

On campus, you will have access to the university’s mainframe computers, including a Sun system and several microcomputer networks. All are equipped with the latest in word-processing, spreadsheet and statistical-software packages. The university Library maintains a comprehensive collection of books and periodicals for your studies in economics.

Co-op opportunities

Students in the Honours program in Economics or Applied Economics who are eligible to work in Canada can apply for admission to the co-op program at the time they apply for admission to Carleton or after they have begun their program. Students will be eligible

for a co-op placement after second year and after they have met all requirements for the co-operative education option specified in the Carleton University

Undergraduate Calendar at carleton.ca/cuuc. The normal requirement for the co-op notation on your transcript is the satisfactory completion of three work terms. Each term is normally four months in duration. Co-op work terms provide you with an opportunity to integrate the theoretical and practical aspects of your studies, and to work in government, non-profit or private-sector organizations.

The capital advantage

Carleton’s location in the nation’s capital, Ottawa, gives you unique access to a wide range of resources. You will benefit from a wealth of research facilities and libraries in the city as well as the departments and agencies of the federal government, including:

■Agriculture and Agri-Food Canada

■Bank of Canada

■Canadian International Development Agency (CIDA)

■Competition Bureau

■Environment Canada

■Finance Canada (Department of Finance)

■Health Canada

■Industry Canada

Choosing the right program

Bachelor of Arts (Honours) Bachelor of Arts (General)

Carleton University offers several undergraduate programs in economics. Our Bachelor of Arts (Honours) programs are normally completed in four years of full-time study and provide a rigorous and intensive grounding in economics. Our Bachelor of Arts (General) program is normally completed in three years of full-time study and includes roughly half of the core intermediate-level requirements of our Honours programs, thereby making it relatively easy for students to switch between the two. This program is for students who do not necessarily want to pursue an extensive undergraduate education in economics. A minor in Economics is available to accommodate those individuals whose principal academic interest is in some other area of study. A minor in Industrial Economics is available to students in engineering who wish to learn the aspects of economics that are most relevant to their major.

Honours programs

For students who are interested in some degree of specialization in economics, there are several alternatives:

Honours in Economics—this program is geared to

students who are interested in studying economics at the graduate level. It offers mathematical and statistical training beyond that of all but one of our other programs, giving students a solid preparation for graduate education in economics.

Honours in Applied Economics—this program is

designed for students who do not necessarily want to pursue graduate education in economics, but who require an Honours degree to further their educational objectives. It is recommended if you plan to pursue a law degree or a graduate degree in public administration or international affairs or, more generally, a career in the public or non-profit sectors.

Honours in Economics or Applied Economics with a concentration in Financial Economics—this program

is recommended if you plan to pursue a career in the financial sector, which requires a strong background in economics in addition to finance and accounting.

Honours in Economics or Applied Economics with a concentration in International Political Economy—this program is recommended if you

are interested in international affairs and plan to pursue a career in the foreign service or in an international governmental or non-governmental organization. Your prospects in such a career will be enhanced considerably by having the background in international trade and finance, international relations and selected area studies that this concentration provides.

Honours in Economics or Applied Economics with a concentration in Development—this program is

recommended if you are interested in development and plan to pursue a career in the foreign service or in an international governmental or non-governmental organization. Your prospects in such a career will be enhanced considerably by having the background in development economics and comparative politics in respect of development and underdevelopment that this concentration provides.

Honours in Economics or Applied Economics with a concentration in Natural Resources, Environment and Economy—this new program is recommended

if you have a strong interest in environmental and natural resource issues and plan to pursue a

career in business, government, education, law, or the non-profit sector. Your prospects in such a career will be enhanced considerably by having the background in the economics, geography and politics of natural resources and the environment that this concentration provides.

Honours in Economics with a specialization in Quantitative and Mathematical Economics—this

program provides a rigorous and intensive grounding in the mathematical and statistical tools of modern economics. It is recommended to individuals who desire the best possible preparation for graduate studies in economics.

Combined Honours in Economics or Applied Economics and some other discipline—this program

is recommended for those who have a strong interest in both economics and some other social science or humanities discipline. There are currently twenty-nine corresponding BA programs that can be combined with Economics or Applied Economics: African Studies; Anthropology; Applied Language Studies; Art History; Biology; Canadian Studies; Communication Studies; English; European and Russian Studies; Film Studies; French; Geography; Global Politics; Greek and Roman Studies; History; Human Rights; Humanities; Journalism; Law; Law with a Concentration in Business Law; Law with a Concentration in Law, Policy, and Government; Linguistics; Music; Philosophy; Political Science; Psychology; Religion; Sociology; and Women’s and Gender Studies.

Core introductory-level courses

In your first year of study, you will be required to take the following core introductory-level courses:

■Introduction to Economics (ECON 1000) or the

First-year Seminar Introduction to Economics (FYSM 1003), either of which give you a basic foundation in microeconomics (the study of how economic agents make decisions and how they interact) and macroeconomics (the study of aggregate phenomena such as inflation, unemployment and economic growth);

■Elementary Mathematics for Economics I

(MATH/ECON 1401), which is designed to be complementary to ECON 1000 and FYSM 1003.

■Also, you will be encouraged to take Introduction

to Logic (PHIL 2001) and Introduction to Computers for the Arts and Social Sciences (COMP 1001).

We are in the midst of a biotechnological revolution, powered by our ability to identify and manipulate genes, change their expression and transfer them between organisms. Wheat, cotton and other agricultural plants can be made pest resistant and more tolerant of drought or extremes in temperature. Plants and animals can be used to produce drugs and medicines for the treatment of diseases such as stroke, AIDS and cancer. Recent cloning successes with a number of mammalian species have profound implications for reproductive technologies and the fabrication of replacement organs and tissues. Micro-organisms can be used to clean up oil spills and degrade toxic chemicals and alternative sources of energy can be produced from biomaterials such as sugar cane or corn.

The determination of the complete DNA sequence of humans, as well as more than 600 other organisms, has accelerated the pace of development of specific tests for disease diagnosis and unlocked the potential for the tailoring of drug therapies to the specific genetic make-up of each one of us. This vast database of information will continue to yield new opportunities for biotechnologists for decades to come. We need to understand these new technologies in order to maximize their benefits. In addition, we need the expertise to be able to critically assess both the needs of new technologies and the ethical responsibilities of biotechnologists.

The Carleton advantage

Leading-edge curriculum

What you learn in the classroom has its foundations in active biotechnology research by our faculty and graduate students. Professors integrate some of the results of their research into course material. In third and fourth year courses, students have the opportunity to interact with biotechnology professionals from the Ottawa region. Collaborative research programs exist between Carleton University and Agriculture and Agri-Food Canada, the Canada Agri-Food Inspection Agency, Environment Canada, Health Canada and the National Research Council Canada.

Some of the current areas of research in Biotechnology at Carleton include:

■molecular carcinogenesis;

■bioremediation;

■fungal genetics;

■plant biotechnology;

■antibiotic development and resistance;

■detection of food-borne pathogens;

■cryopreservation of organs and tissues; and

■development of liposomes for the delivery of drugs.

Hands-on laboratory experience

A high proportion of our Biotechnology courses feature instructional laboratories, providing you with extensive opportunities for hands-on laboratory work. This is why Carleton graduates are widely recognized for their excellence in technical laboratory skills. In addition, all Honours students in Biotechnology have the opportunity to develop a research project in an area of special interest, working alongside a faculty advisor.

Not only will you graduate with exceptional experience with some of the most up-to-date methodology, but you will also have a defined area of expertise.

Excellent research facilities

As a student in Biotechnology, you will be working in a laboratory for many of your courses. Carleton University is well-equipped with the latest technology, including a scanning electron microscope; fluorescence and light microscopes; cell, tissue and bacterial culture facilities; a wide range of modern molecular biology equipment; computer laboratories; and controlled-environment rooms and chambers. Carleton students also have access to modern spectrophotometers, automated gas chromatographs for chemical analyses, and nuclear magnetic resonance facilities.

Co-op opportunities

A flexible co-op option is available in Biotechnology, allowing you to gain practical work experience in settings such as government laboratories and agencies, and biotechnology companies.

Produced and printed by Graphic Services, Carleton University 250-09 1.5M 07

Do you want more information? Please contact us at: Department of Biology Carleton University 209 Nesbitt Biology Building 1125 Colonel By Drive Ottawa ON K1S 5B6 Tel: 613-520-2478 Fax: 613-520-3539 Email: biology@carleton.ca Website: carleton.ca/biology Institute of Biochemistry Carleton University 209 Nesbitt Biology Building 1125 Colonel By Drive Ottawa, ON K1S 5B6 Tel: 613-520-2478 Fax: 613-520-3539 Email: biochem@carleton.ca Website: carleton.ca/biochem Undergraduate Recruitment Office Carleton University 315 Robertson Hall 1125 Colonel By Drive Ottawa ON K1S 5B6 Canada Tel: 613-520-3663 Toll-free in Canada: 1-888-354-4414 Fax: 613-520-3847 Email: liaison@carleton.ca Website: carleton.ca/admissions carleton.ca Biotechnology carleton.ca International Studies

More and more students today are discovering the importance of international studies and it is easy to see why. As the world continues to change at an unprecedented speed and the effects of globalization are felt in many aspects of our lives, the importance of acquiring specialized knowledge and skills in international issues becomes more evident. If you are interested in learning more about other countries, cultures, political systems and the changing players on the world stage, you can choose one of several programs offered at Carleton that have an international studies component. Some of our programs are concerned with exploring solutions to the challenges posed by globalization, ethnic conflict, environmental change, human rights and refugee and migration issues. Other programs examine the world of international finance, the business practices of other countries and economic and infrastructure development in developing countries. No matter where your individual interests lie, you are sure to find a program to fuel your appetite for world issues and prepare you for success in the new global reality.

The capital advantage

Where better to study the world, its peoples and the relationships between them than Ottawa, the national capital of Canada? The seat of the Canadian federal government, the city is also home to many of the country’s important institutions, including the Supreme Court of Canada and Library and Archives Canada. Ottawa is also a thriving cosmopolitan centre, where you will find a multitude of embassies, consulates, international government agencies, national and local non-governmental organizations, and scientific and cultural institutions, as well as a large concentration of export-oriented high-tech firms.

In addition, Ottawa is one of the most dynamic news centres in Canada with an engaged national media presence that includes a great number of foreign journalists. As a Carleton student, you will enjoy access to resources and work opportunities not found anywhere else in the country.

The Carleton advantage

World-renowned faculty

Whichever program you choose, you will benefit from the high calibre of Carleton’s professors. Recognized nationally and internationally as

first-class experts in a wide range of topics related to international studies and as specialists in a number of different world regions, Carleton faculty members are well connected with federal government departments, businesses and non-governmental organizations (NGOs), both in Ottawa and elsewhere.

These connections will enrich your studies and research, as well as offer possible work placement opportunities.

A wide range of topics to study

Students interested in exploring international topics will find that Carleton offers lots of choice. Not only do you have several options in which to formally specialize, you also have access to an impressive range of courses to choose from in our Faculty of Arts and Social Sciences, our Faculty of Public Affairs and our Sprott School of Business. According to your interests and eventual career plans, you can choose from subjects in areas as diverse as:

■oil and international politics;

■gender and globalization;

■politics of war;

■peacekeeping;

■geopolitics;

■human rights;

■post-communist transition;

■Canadian foreign policy;

■economies of developing nations; and

■international monetary problems.

Choosing the right program

At Carleton, you can pursue international studies in several degree programs:

■the Bachelor of Arts, with areas of interest including African Studies, Economics, European and Russian Studies, Global Politics, History, Human Rights and Political Science;

■the Bachelor of Commerce (Honours) or the Bachelor of International Business (Honours); and

■the Bachelor of Public Affairs and Policy Management (Honours). You can choose international studies as your special area of expertise or you can benefit from combining two complementary disciplines. For example, you might choose to complete a major in Political Science with a minor in Business.

The Bachelor of Arts

African Studies

The continent of Africa is perhaps the most culturally and geographically diverse continent on earth. Current struggles with poverty, poor political leadership, HIV/AIDS, war and highly unequal trading relationships with wealthy countries pose enormous challenges within many parts of Africa and dominate outside perceptions of the continent. The African Studies program offers you an opportunity to study the histories, cultures and cultural productions, geographies, politics and economics of this fascinating continent. Students in the Honours program can benefit from a work placement opportunity, a mentorship program and the chance to study in Africa at one of the three African universities with which Carleton has exchange agreements.

Economics

Within Carleton’s BA (Honours) degree in Economics or Applied Economics you can complete a formal concentration in International Political Economy or in Development. Both of these concentrations are innovative and interdisciplinary. Each will give you focused study in a relatively specialized field and will prepare you for a wide variety of careers in the foreign service and in international governmental and non-governmental organizations. The concentration in International Political Economy includes courses in international trade and finance, international relations and selected area studies. It is designed to give you a strong training in the core aspects of the field and at the same time allow you some choice of focus in a variety of areas.

The concentration in Development includes courses in development economics and comparative politics with respect to development and underdevelopment. Several of these courses approach their subject matter from an international perspective.

European and Russian Studies

Carleton has a long established reputation in the field of European and Russian Studies. We offer a comprehensive, interdisciplinary approach to the study of all parts of Europe within the BA (Honours) in European and Russian Studies. You will complete a number of core credits, and also select an area of focus from one of two concentrations—European Studies and European Integration, or Russian and Eurasian Studies.

Core credits include courses in fields such as European history, European integration, literature and society and economic issues. Concentration credits allow you to examine other topics specific to your area of specialization such as history, politics, law and sociology. In addition, you will need to attain proficiency in the language appropriate to your concentration area (Russian, German, Spanish, French, Polish or Italian). A number of exchange opportunities permit students to study abroad in countries such as Germany, France, Russia, Finland and Spain, to name a few.

Our graduates are well prepared for careers in government service and in non-governmental and international organizations and businesses. Others go on to graduate programs in European and Russian studies, political science and other related fields.

Global Politics

Every day we see examples of how our lives can be affected by what goes on in other parts of the world. For many students, this realization comes with a desire to better understand the issues that are behind these international events. In Carleton’s four-year BA program in Global Politics, you will examine such areas of world concern as economic relations, systems of government, human rights, ethnic conflict, the environment, human rights and global inequality. The program is designed to enable you to acquire the knowledge and skills needed for the informed assessment of, and participation in, global politics. As a Carleton student, you will develop strong analytical, language and research skills. You will also learn how to work both in teams and independently, and to communicate your ideas and arguments in a sophisticated manner.

History

Within our BA in History (Honours) program, you may complete a concentration in International History.

This allows you to focus on international relations in the past within the political, social, economic, military and intelligence contexts in which those

Ottawa, Canada

Social Work

Undergraduate Recruitment Office

Tel: 613-520-3663 Toll-free in Canada: 1-888-354-4414 Fax: 613-520-3847 Email: liaison@carleton.ca Website: carleton.ca/admissions

Do you want more information? Please call or email us at:

carleton.ca Bachelorof

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Bachelor

_Arts