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Microsoft Business Solutions. Consulting

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Microsoft Business Solutions

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Services Designed with

Your Needs in Mind

No two companies are alike, and neither are their business solutions. Microsoft Business Solutions Consulting can accommodate a wide spectrum of business needs. From helping you identify your business requirements to

sharing ideas and expertise with your local Partner to performing smooth implementations, the services we offer can help make your project a smooth and successful one.

A sampling of the benefits of working with Microsoft Business Solutions Consulting includes:

• Strategic consulting services help you make the right choice. We can assist you in selecting the right solution for your business needs, developing the necessary business systems technical infrastructure for your organization and identifying opportunities to improve your existing operations. We’ll work closely with your Microsoft Business Solutions Partner to analyze your business processes and solution architecture and then recommend the right course of action for you.

• Implementation and migration services get your solution up and running quickly. Your success depends upon getting your new business solution functioning quickly, smoothly and correctly. Together with your Partner, we can provide the detailed planning, expert resources and flawless execution to ensure your implementation or migration is done right. Then, we’ll provide the follow-up planning to make sure your new solution serves you well for years to come.

• Customization and integration services meet your special needs. Your software needs are as unique as your business. Our dedicated team of specialists will use industry standard tools to develop customized solutions to your software requirements—no matter how unique those needs may be. In addition, our expert Enterprise Application Integration (EAI) specialists can help you quickly integrate your Microsoft Business Solutions software to other business applications.

Experience Makes the Difference

At Microsoft Business Solutions, we firmly believe that well-trained professionals can create superior results. And you’ll find high-quality people at all levels of Microsoft Business

Solutions Consulting. We have a broad base of knowledge, vast experience with Microsoft Business Solutions products, tools and technologies and a wealth of product and industry

certifications. All this complements the skills your local Partner brings to your project and ensures superior results.

Equally important, our consultants understand how to apply their skills to solve your real-life business problems. And they do so across an array of industries, including service, manufacturing, distribution and warehousing, communications, health services and many others.

“Microsoft Business Solutions Consulting gives us the knowledge edge to quickly make seamless customizations to match our unique business practices. The

consultant who helped us was extremely thorough and professional. She defined the project requirements, met our timelines and made sure that all the key technical

issues were well understood by everyone."

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Microsoft Business Solutions Consulting

and Your Partner: A Powerful Collaboration

Working for You

At Microsoft Business Solutions Consulting, we’re dedicated to putting your needs first. That’s why we work in concert with your local Microsoft Business Solutions Partner organization. This powerful relationship ensures that your organization receives the best of both possible worlds: The high-quality service of your local Partner and the backing and resources of your software vendor. The result? You receive fast, high-quality implementation, application customization and management consulting services from two trusted, knowledgeable organizations.

Structured Methodology and

Proven Tools Create Positive Results

At Microsoft Business Solutions, we pride ourselves on making your job as easy as possible. Our structured approach to consulting engagements helps prevent hidden surprises and costly delays. The key to this approach is a shared methodology and supporting tool set—and we’ve perfected both over many years of large and small projects.

Our methodology for a full consulting engagement includes:

Requirements Analysis

During this first phase, we work closely with you and your Microsoft Business Solutions Partner to understand your business, identify your objectives and develop the system requirements that will help you achieve your objectives.

Project Organization

In the second phase, we work with your Partner to bring together team members with the skills necessary to implement a solution that achieves your business objectives.

Installation/Implementation

During this phase, we install all the necessary software, test the system, perform data conversions and train your employees on how to best use your new business management solution.

Post-Implementation Services

Finally, we review the entire process to ensure nothing has been overlooked, monitor the system to ensure your users are using it correctly, provide all the necessary documentation and training and answer any questions you may have.

And, just as the right tools are a must in completing a construction project, proven tools are also a necessity during the implementation of your business management system. We employ all the latest tools, including .Net, C#, Crystal Reports, Transact-SQL, HTML, MS Project, Active Server Pages (ASP) and more, to ensure your business management solution meets your organization’s requirements.

“Our Microsoft Business Solutions consultant was perfect for our implementation because of her background as a certified public accountant and her experience in software development. Because

of this, she had the know-how for what we wanted to accomplish. She was very courteous and professional and was always willing to take that extra step to help us achieve our goals."

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Providing the Resources for

Your Continued Success

Because of the increasing popularity of enterprise systems today, many independent resellers and consultants don’t have the time or resources to provide a full range of thorough consulting services when a customer

requests them. That’s precisely what makes Microsoft Business Solutions Consulting so valuable.

By working with both our team and your local Microsoft Business Solutions Partner, you gain a larger pool of resources, which means less waiting and more choice in the timing of your consulting engagement. When

you rely on our proven expertise, you receive more than just technical, management and application services through a highly skilled team of people, you also receive a host of other benefits, including:

Peace of Mind

When you and your Partner call on Microsoft Business Solutions Consulting, you enjoy the security and comfort of knowing that you’re accessing resources directly from the people who understand your

solution best: your software vendor.

Time and Resource Savings

With a world of experience under our belt, we have the expertise to execute your project right the first time. That minimizes the chance of costly overruns—and saves you time and money.

Implementation Consistency

Our approach can be particularly beneficial for multinational organizations or companies with multiple sites. We work with your local Partner to ensure that all sites benefit from consistent,

repeatable implementation steps.

True Partnership

No matter what you call on us to do, we work closely with your local Partner, using a common methodology and complementing each other’s skills. This partnership results in accurate, timely

and high-quality work.

A Commitment to Success

At Microsoft Business Solutions Consulting, our reputation and continued success depend on your complete satisfaction with our services and your Microsoft Business Solutions software.

"When it comes to service, we feel CuraGen had the best of both worlds. Microsoft Business Solutions Consulting did our initial implementation and will most likely manage our more

comprehensive projects, while our local Microsoft Business Solutions representative will conduct our regular product updates and customization work. Having a local resource backed by Microsoft

Business Solutions Consulting is a nice balance for meeting our ongoing service needs."

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Helping You Earn Maximum

Returns from Your Business Solution

The decisions you make in selecting and implementing the right business management solution for your organization are some of the most difficult ones you’ll probably ever face.

Fortunately, you don’t have to face them alone.

Introducing Microsoft Business Solutions Consulting. This highly trained group of experts works closely with your Microsoft Business Solutions Partner to offer a full range of professional consulting services—and

helping you earn maximum long-term benefits from your business management solution.

Whether you need assistance choosing the right solution for your needs, implementing it efficiently, developing customized software—or something else entirely—you’ll find the resources you need at

Microsoft Business Solutions Consulting. When you and your Partner call on Microsoft Business Solutions Consulting you benefit from the services of a team of Microsoft technical and expert

application consultants, along with project management professionals, who can assist you and your Partner at every stage of your project.

Through the years, Microsoft Business Solutions Consulting has developed a solid, proven track record of working in tandem with our Partner organizations to help companies get the most from their new

business management solutions. And our work is backed by the high-quality, personalized service you’ve come to expect from Microsoft Business Solutions.

Five Microsoft Business Solutions

Consulting Locations to Serve You:

Atlanta \ Chicago \ Costa Mesa

Dallas \ Wilmington

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US and Canada 1-800-456-0025 International +1-701-281-6500 www.microsoft.com/BusinessSolutions

© 2003 Microsoft Corporation. All rights reserved.

Microsoft and Great Plains are either registered trademarks or trademarks of Microsoft Corporation or Great Plains in the United States and/or other countries. Great Plains Software, Inc. is a wholly owned subsidiary of Microsoft Corporation. LSBR-0000-C000000 (1/03)

Discover How Microsoft Business Solutions

Consulting Can Help You

A new business management solution represents a highly significant investment. Therefore, you need to be sure you’re getting the right solution for your needs and that your solution is implemented quickly, seamlessly and successfully. With more than 100 consultants in North America and five offices in major U.S. locations, you can trust the proven experience of Microsoft Business Solutions Consulting.

To learn more about the full range of professional consulting services we offer, contact your local Microsoft Business Solutions Partner or send an e-mail to Microsoft Business Solutions Consulting at MBSProfessionalServices@microsoft.com.

“Microsoft Business Solutions Consulting was instrumental in providing the customization we needed for our company’s payroll system. Our consultant created the application exactly

the way we wanted. He did an excellent job with the initial customization, as well as any continual support we needed. He even answered my questions while he was on vacation. Our

consultant was very friendly, cooperative and knowledgeable, and he has exceeded my expectations throughout the entire process."

References

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