Subject: ITN for Redundant High Speed Communications (Part II) Off Campus Equipment Location. Proposed Board Action

21 

Loading....

Loading....

Loading....

Loading....

Loading....

Full text

(1)

AGENDA ITEM: VIII D (ii) Florida Polytechnic University

Board of Trustees August 26, 2013

Subject: ITN for Redundant High Speed Communications (Part II) Off Campus Equipment Location

Proposed Board Action

To approvethe award of the ITN for High Speed Communications to Inland Fiber & Data for services related to Off Campus Equipment Location, authorize staff to negotiate the final agreement and, once negotiated, to authorize Chair Gidel to sign the contract.

Background Information

An Invitation to Negotiate (ITN) was issued inviting organizations to submit proposals to provide high speed communications services to the University.

The Process

May 3, 2013: working with University of Florida Purchasing, Florida Poly issued an ITN for the following systems and related services:

1. High Speed Internet (Redundant High Speed Fiber Optic connections for internet services with capacity up to 10 Gbs each).

2. Telecommunication Services (Direct Lines, Hosted Telephone Services, and Telephone trunk lines for up to 1000 DIDs. Leverage both SIP and Hosted PBX.) 3. Television Services (Basic and High Definition)

4. Off Campus Equipment Location (Colocation Data Center services for off campus backups and storage services.)

June 19th, 2013: Responses to the ITN were received from the following vendors:

Sprint Verizon Windstream

Peak 10 Inland Fiber & Data Bright House Networks Data Site Orlando Snappy Internet and Telecom

A selection committee (Dr. Darkazalli, Gina DeIulio, Rick Maxey, Josh Bresler, and Jay Morton) was appointed by COO Ava Parker to review the submissions and make a recommendation for a vendor(s) to provide the requested services. The Selection Committee had access to consultants Bryan Mehaffey and Charlie Moran during the process.

(2)

The Selection Committee:

1. Reviewed all proposals using the selection criteria.

2. Compared the information related to each proposal for the portion related to Off Campus Equipment Location. Primarily because of the attractiveness of the location, the Selection Committee preferred Inland Fiber & Data’s proposal and invited the vendor to make a presentation to the Selection Committee and consultants.

3. Considered the proposals and presentations, and formulated a recommendation on the vendor of choice for each of the enumerated services.

As a result of this process, the Selection Committee is making a recommendation to the Board that the contract for Off Campus Equipment Location be awarded to Inland Fiber & Data.

Fiscal Impact (Prior to Negotiation): Services Implementation Cost Monthly Reoccurring Cost* Total First year Total Contract (10 Year Agreement) Option A Suite* $5,000 $2,025 $29,300 $248,000

*The university equipment will be on a separate power meter and will be billed per consumption average cost of .095 cent per kilowatt, 1.4 factor for Cooling, 1.25 for UPS.

Supporting Documentation:

Appendix D– Co Location Evaluation Matrix for Initial Responses to ITN13RL-133 Appendix E – About Inland Fiber & Data (A Protected Trust Company)

Appendix F – ITN Cost Comparison

(3)

Appendix D

Co Location Evaluation Matrix

Criteria

Data Site (Burges)

Peak 10

Inland Fiber

Bright House

Windstream Sprint

Verizon

Orlando

Tampa

Winter Haven

Utilize Data Site

Utilizes Peak

10

Not Offered Miami

Travel to location

50 miles 50 minutes

45 mile 51 minutes

17 miles 30

minutes

4 + hours

Staffing

24x7x365

24x7x365

24x7x365

24x7x365

Utilities - Electric

2 High voltage

Sub-Stations on diverse

grids

not specified

Hospital & Utility

redundancy

No

Specifics

Backup Power

Jet Turbine Generators Generator available

N+X Generator

Plant

Uninterruptible

power

2N or N+1 UPS

Available but not

specified

N+1 UPS

Cooling System

2750 ton chiller plant.

Fifty two 20 ton

computer room air

handlers

Available but not

specified

250 ton redundant

chiller plant. 7

carrier air handler

units

Support Space to

Raised Floor Ratio

20% - 100%

Static - Dissipative Tile

Floor

not specified

Support Systems

Separation

none - firewalls

not specified

not specified

Raised Floor Height 12 - 36 inches

not specified

18 -36 inches

Floor Loading

pounds PSF

85 - 150 + PSF

not specified

225 PSF

Fire Suppression

many - none + fire &

EPO

not specified

Independent zones -

Dedicated Clean

Agent Fire

Representative Site

Availability

100% uptime over 10

years

not specified

not specified

Network Providers

Vendor Neutral

Vendor Neutral

not specified

Connectivity

10Gbps Metro Ethernet

not specified

Redundancy

Through multiple

vendors

Geographically

dispersed through other

Peak 10 providers

not specified

Work Stations

yes

yes

yes

(4)

Data Center Services

Company Overview

Presented To:

(5)

Document Management

Email Archiving & eDiscovery

Data Center Services

Managed IT Services

Elephant Outlook E-mail Exchange Services

E-mail Encryption Services

Protected Trust Companies

Protected Trust is a suite of products and services intentionally developed to

keep digital information assets secure, private, and compliant.

(6)

Protected Trust is an owner and operator

of a Tier IV data center, colocation facility

in Winter Haven, Florida, with a secondary

facility in Denver, Colorado.

Our primary facility includes over 40,000

square feet of Colocation and Private Data

space and approximately 45,000 square

feet of Carrier and Telco hotel facilities.

IF&D Datasuites facilities are SSAE 16

Type 2 compliant and were designed and

developed with the needs of the mission

critical end-user in mind. Carrier grade

facilities with fiber rich environments suit

organizations seeking geo-security and

system flexibility.

INTRODUCTION

Protected Trust HQ in Winter Haven, Florida.

(7)

Regulated Classifications:

Tier 4 Classification with Category 4 Hurricane Rating.

Power Infrastructure:

Redundant N+1 and N+X power infrastructure provides power feeds from

diverse utility pathways, numerous UPS and battery rooms, diesel generators, automatic switch gear,

and on site fuel storage.

Protected Trust Data Center Environmental Redundancies

Redundant 1 MEG Generators Redundant UPS (battery)

24/7 Monitoring

Redundant Transformers

(8)

Regulated Classifications:

Tier 4 Classification with Category 4 Hurricane Rating.

Power Infrastructure:

Redundant N+1 and N+X power infrastructure provides power feeds from

diverse utility pathways, numerous UPS and battery rooms, diesel generators, automatic switch gear,

and on site fuel storage.

Heating, Ventilation, and Air Conditioning (HVAC) Systems:

A design that delivers a cooling

capacity per square foot well beyond traditional standards based on its flexible build-to-suit capability

as well as redundant chilled water and air handler systems.

Protected Trust Data Center Environmental Redundancies

(9)

Regulated Classifications:

Tier 4 Classification with Category 4 Hurricane Rating.

Power Infrastructure:

Redundant N+1 and N+X power infrastructure provides power feeds from

diverse utility pathways, numerous UPS and battery rooms, diesel generators, automatic switch gear,

and on site fuel storage.

Heating, Ventilation, and Air Conditioning (HVAC) Systems:

A design that delivers a cooling

capacity per square foot well beyond traditional standards based on its flexible build-to-suit capability

as well as redundant chilled water and air handler systems.

Fire Suppression System:

A dual action dry pipe pre-action fire suppression system with a

multi-zone fire control detection and inert gas systems throughout the data center and complex with

on-site and city fed water availability.

Security:

24/7/365 Onsite Security with Video Surveillance.

Protected Trust Data Center Environmental Redundancies

Dry Gas Fire Suppression ECARO 25 - non-conductive, non-corrosive, environmentally preferred suppressant

(10)

Dedicated Servers

– (DS – Private Cloud) dedicated physical server, owned by customer or

provider.

Virtual Dedicated Servers

(VDS – Public Cloud) – dedicated operating system and resources for

business critical software.

Virtual Private Server

(VPS) – shared operating system and resources (website hosting)

Managed Server Hosting

- applying software patches, kernel compiling, OS restoration and the

constant security monitoring of the server.

Colocation Services

-

Environmentally controlled infrastructure for an organization’s critical

systems, applications, and telecommunications. (Customer or dealer manages internal computer

systems and software)

Private Data Suites

- A completely private environment that is walled with secure access and

dedicated “in room” environmental infrastructure components and other equipment.

Network and Internet Connectivity

- LAN and Internet/WAN network infrastructure with

redundant, multi-homed fiber links, redundant switches, surplus cabling structures, and multiple

independent carriers. Pricing is extremely competitive.

Backup & Disaster Recovery

– (BDR - Cloud) Backup, Manage, Test, Recover

(11)

Colocation & Virtual Servers

Actual Protected Trust Data Center in Winter Haven, Florida.

(12)

Private Data Suites

Private Data Suites Examples:

State University Federal Credit Union Center

Pricing for Private Data Suites are tailor-made by client’s requirements of design and

(13)

Backup & Disaster Recovery (BDR)

1) Preserve

vital virtual assets

.

1) Protect against

hardware failure

.

2) Protect against

theft

.

3) Protect against

accidental deletion

.

4) Protect against

fires, floods, and other

disasters

.

(14)

Hardware failure

Human error

Corruption

Software errors

Security problems/theft

Internal or external sabotage

(15)

Establish your RPO (Recovery Point Objective) and RTO (Recovery Time Objective):

The Recovery Point Objective (RPO) is the age of files that must be recovered from backup

storage for normal operations to resume if a computer, system, or network goes down as a

result of a hardware, program, or communications failure.

The Recovery Time Objective (RTO) is the maximum tolerable length of time that a computer,

system, network, or application can be down after a failure or disaster occurs.

(16)

Fact:

Cost of downtime is growing exponentially

as businesses rely more on computing and

automated processes

.

1) Employee productivity loss

2) Costly mistakes and uninformed decisions due to unavailable data

3) Company reputation

4) Information loss

5) Cost of recovery services

6) Complete loss of intellectual property

(17)

Preparing for a disaster before it happens

1) Implement a disaster recovery (DR) plan

2) Test DR plan at regular intervals

3) Establish a painless acceptable recovery window

4) Prepare a DR remote server recovery plan with the Data

Center

Local Backup

Off-site Cloud

(18)

1-2 Servers

Small Office

Multiple Servers

1 or more locations

Virtual Servers

1 or more locations

Secure Remote

Recovery Data

Center

Local Backup USB or NAS

Local Backup Server Local Backup Server

1) Data recovery 2) Server recovery

Various BDR Configurations

(19)

Backup – Create accurate copies of your system data.

Manage – Backup retention, backup success/failure.

Test – Quickly learn to see if your backups will work when needed.

Recovery – Rapidly and reliably recover your system data.

Data Center Servers – Virtual dedicated servers available for remote server recovery and

availability.

Managed BDR Services

Putting it all together

(20)

For Further Information

and Questions:

Contact Information

Steve Sowards, Senior Sales Director

199 Avenue B NW

Suite 240

Winter Haven, FL 33881

863-206-7344

(21)

Appendix F

ITN for High Speed Communications

Cost Comparision

Florida Polytechnic University

ITN Pricing for Bid Vendors Considered

For Colocation Services

Bright House Solutions

Bright House Solutions

Sprint

Wind stream

Data Site

InLand Fiber & Data

Peak 10

OFF SITE BUSINESS CONTINUITY

10 year term

10 year term

3 year term

3 year term

10 year term

3 year term

3 Racks 208/220 V 30 AMP

Option 1

Option 1

(calculated- 10 year, extended at same terms)

Setup

Costs

Monthly

Costs

Optional

costs

Setup

Costs

Monthly

Costs

Optional

costs

Setup

Costs

Monthl

y Costs

Optional

costs

Setup

Costs

Monthly

Costs

Setup

Costs

Monthly

Costs

Setup

Costs

Monthly

Costs

Setup

Costs

Monthly

Costs

Non Recurring Set-up Costs

4875

5000

1650

Off Campus Server-Business Continuity Location

Did not respond

Did not respond

Provide off site location 24/7 accessible

$2,953

$3,282

3 Racks 208/220 V 30 AMP

4,485

2,025

3,170

Service level Agreement (Lambda Rail) (Option)

$2,700

$3,000

SSAE Type II compliance (Option)

$2,700

$3,000

TOTAL monthly Costs

$2,953

$3,282

-

-

$

-

4,485

$

58,695

2,025

3,170

TOTAL costs 1 year

$

35,436

$39,384

$

-

$

-

$

543,075

$

29,300

$

39,690

Figure

Updating...

References

Updating...

Related subjects :