AGENDA ITEM: VIII D (ii) Florida Polytechnic University
Board of Trustees August 26, 2013
Subject: ITN for Redundant High Speed Communications (Part II) Off Campus Equipment Location
Proposed Board Action
To approvethe award of the ITN for High Speed Communications to Inland Fiber & Data for services related to Off Campus Equipment Location, authorize staff to negotiate the final agreement and, once negotiated, to authorize Chair Gidel to sign the contract.
Background Information
An Invitation to Negotiate (ITN) was issued inviting organizations to submit proposals to provide high speed communications services to the University.
The Process
May 3, 2013: working with University of Florida Purchasing, Florida Poly issued an ITN for the following systems and related services:
1. High Speed Internet (Redundant High Speed Fiber Optic connections for internet services with capacity up to 10 Gbs each).
2. Telecommunication Services (Direct Lines, Hosted Telephone Services, and Telephone trunk lines for up to 1000 DIDs. Leverage both SIP and Hosted PBX.) 3. Television Services (Basic and High Definition)
4. Off Campus Equipment Location (Colocation Data Center services for off campus backups and storage services.)
June 19th, 2013: Responses to the ITN were received from the following vendors:
Sprint Verizon Windstream
Peak 10 Inland Fiber & Data Bright House Networks Data Site Orlando Snappy Internet and Telecom
A selection committee (Dr. Darkazalli, Gina DeIulio, Rick Maxey, Josh Bresler, and Jay Morton) was appointed by COO Ava Parker to review the submissions and make a recommendation for a vendor(s) to provide the requested services. The Selection Committee had access to consultants Bryan Mehaffey and Charlie Moran during the process.
The Selection Committee:
1. Reviewed all proposals using the selection criteria.
2. Compared the information related to each proposal for the portion related to Off Campus Equipment Location. Primarily because of the attractiveness of the location, the Selection Committee preferred Inland Fiber & Data’s proposal and invited the vendor to make a presentation to the Selection Committee and consultants.
3. Considered the proposals and presentations, and formulated a recommendation on the vendor of choice for each of the enumerated services.
As a result of this process, the Selection Committee is making a recommendation to the Board that the contract for Off Campus Equipment Location be awarded to Inland Fiber & Data.
Fiscal Impact (Prior to Negotiation): Services Implementation Cost Monthly Reoccurring Cost* Total First year Total Contract (10 Year Agreement) Option A Suite* $5,000 $2,025 $29,300 $248,000
*The university equipment will be on a separate power meter and will be billed per consumption average cost of .095 cent per kilowatt, 1.4 factor for Cooling, 1.25 for UPS.
Supporting Documentation:
Appendix D– Co Location Evaluation Matrix for Initial Responses to ITN13RL-133 Appendix E – About Inland Fiber & Data (A Protected Trust Company)
Appendix F – ITN Cost Comparison
Appendix D
Co Location Evaluation Matrix
Criteria
Data Site (Burges)
Peak 10
Inland Fiber
Bright House
Windstream Sprint
Verizon
Orlando
Tampa
Winter Haven
Utilize Data Site
Utilizes Peak
10
Not Offered Miami
Travel to location
50 miles 50 minutes
45 mile 51 minutes
17 miles 30
minutes
4 + hours
Staffing
24x7x365
24x7x365
24x7x365
24x7x365
Utilities - Electric
2 High voltage
Sub-Stations on diverse
grids
not specified
Hospital & Utility
redundancy
No
Specifics
Backup Power
Jet Turbine Generators Generator available
N+X Generator
Plant
Uninterruptible
power
2N or N+1 UPS
Available but not
specified
N+1 UPS
Cooling System
2750 ton chiller plant.
Fifty two 20 ton
computer room air
handlers
Available but not
specified
250 ton redundant
chiller plant. 7
carrier air handler
units
Support Space to
Raised Floor Ratio
20% - 100%
Static - Dissipative Tile
Floor
not specified
Support Systems
Separation
none - firewalls
not specified
not specified
Raised Floor Height 12 - 36 inches
not specified
18 -36 inches
Floor Loading
pounds PSF
85 - 150 + PSF
not specified
225 PSF
Fire Suppression
many - none + fire &
EPO
not specified
Independent zones -
Dedicated Clean
Agent Fire
Representative Site
Availability
100% uptime over 10
years
not specified
not specified
Network Providers
Vendor Neutral
Vendor Neutral
not specified
Connectivity
10Gbps Metro Ethernet
not specified
Redundancy
Through multiple
vendors
Geographically
dispersed through other
Peak 10 providers
not specified
Work Stations
yes
yes
yes
Data Center Services
Company Overview
Presented To:
Document Management
Email Archiving & eDiscovery
Data Center Services
Managed IT Services
Elephant Outlook E-mail Exchange Services
E-mail Encryption Services
Protected Trust Companies
Protected Trust is a suite of products and services intentionally developed to
keep digital information assets secure, private, and compliant.
Protected Trust is an owner and operator
of a Tier IV data center, colocation facility
in Winter Haven, Florida, with a secondary
facility in Denver, Colorado.
Our primary facility includes over 40,000
square feet of Colocation and Private Data
space and approximately 45,000 square
feet of Carrier and Telco hotel facilities.
IF&D Datasuites facilities are SSAE 16
Type 2 compliant and were designed and
developed with the needs of the mission
critical end-user in mind. Carrier grade
facilities with fiber rich environments suit
organizations seeking geo-security and
system flexibility.
INTRODUCTION
Protected Trust HQ in Winter Haven, Florida.
Regulated Classifications:
Tier 4 Classification with Category 4 Hurricane Rating.
Power Infrastructure:
Redundant N+1 and N+X power infrastructure provides power feeds from
diverse utility pathways, numerous UPS and battery rooms, diesel generators, automatic switch gear,
and on site fuel storage.
Protected Trust Data Center Environmental Redundancies
Redundant 1 MEG Generators Redundant UPS (battery)
24/7 Monitoring
Redundant Transformers
Regulated Classifications:
Tier 4 Classification with Category 4 Hurricane Rating.
Power Infrastructure:
Redundant N+1 and N+X power infrastructure provides power feeds from
diverse utility pathways, numerous UPS and battery rooms, diesel generators, automatic switch gear,
and on site fuel storage.
Heating, Ventilation, and Air Conditioning (HVAC) Systems:
A design that delivers a cooling
capacity per square foot well beyond traditional standards based on its flexible build-to-suit capability
as well as redundant chilled water and air handler systems.
Protected Trust Data Center Environmental Redundancies
Regulated Classifications:
Tier 4 Classification with Category 4 Hurricane Rating.
Power Infrastructure:
Redundant N+1 and N+X power infrastructure provides power feeds from
diverse utility pathways, numerous UPS and battery rooms, diesel generators, automatic switch gear,
and on site fuel storage.
Heating, Ventilation, and Air Conditioning (HVAC) Systems:
A design that delivers a cooling
capacity per square foot well beyond traditional standards based on its flexible build-to-suit capability
as well as redundant chilled water and air handler systems.
Fire Suppression System:
A dual action dry pipe pre-action fire suppression system with a
multi-zone fire control detection and inert gas systems throughout the data center and complex with
on-site and city fed water availability.
Security:
24/7/365 Onsite Security with Video Surveillance.
Protected Trust Data Center Environmental Redundancies
Dry Gas Fire Suppression ECARO 25 - non-conductive, non-corrosive, environmentally preferred suppressant
Dedicated Servers
– (DS – Private Cloud) dedicated physical server, owned by customer or
provider.
Virtual Dedicated Servers
(VDS – Public Cloud) – dedicated operating system and resources for
business critical software.
Virtual Private Server
(VPS) – shared operating system and resources (website hosting)
Managed Server Hosting
- applying software patches, kernel compiling, OS restoration and the
constant security monitoring of the server.
Colocation Services
-
Environmentally controlled infrastructure for an organization’s critical
systems, applications, and telecommunications. (Customer or dealer manages internal computer
systems and software)
Private Data Suites
- A completely private environment that is walled with secure access and
dedicated “in room” environmental infrastructure components and other equipment.
Network and Internet Connectivity
- LAN and Internet/WAN network infrastructure with
redundant, multi-homed fiber links, redundant switches, surplus cabling structures, and multiple
independent carriers. Pricing is extremely competitive.
Backup & Disaster Recovery
– (BDR - Cloud) Backup, Manage, Test, Recover
Colocation & Virtual Servers
Actual Protected Trust Data Center in Winter Haven, Florida.
Private Data Suites
Private Data Suites Examples:
State University Federal Credit Union Center
Pricing for Private Data Suites are tailor-made by client’s requirements of design and
Backup & Disaster Recovery (BDR)
1) Preserve
vital virtual assets
.
1) Protect against
hardware failure
.
2) Protect against
theft
.
3) Protect against
accidental deletion
.
4) Protect against
fires, floods, and other
disasters
.
Hardware failure
Human error
Corruption
Software errors
Security problems/theft
Internal or external sabotage
Establish your RPO (Recovery Point Objective) and RTO (Recovery Time Objective):
The Recovery Point Objective (RPO) is the age of files that must be recovered from backup
storage for normal operations to resume if a computer, system, or network goes down as a
result of a hardware, program, or communications failure.
The Recovery Time Objective (RTO) is the maximum tolerable length of time that a computer,
system, network, or application can be down after a failure or disaster occurs.
Fact:
Cost of downtime is growing exponentially
as businesses rely more on computing and
automated processes
.1) Employee productivity loss
2) Costly mistakes and uninformed decisions due to unavailable data
3) Company reputation
4) Information loss
5) Cost of recovery services
6) Complete loss of intellectual property
Preparing for a disaster before it happens
1) Implement a disaster recovery (DR) plan
2) Test DR plan at regular intervals
3) Establish a painless acceptable recovery window
4) Prepare a DR remote server recovery plan with the Data
Center
Local Backup
Off-site Cloud
1-2 Servers
Small Office
Multiple Servers
1 or more locations
Virtual Servers
1 or more locations
Secure Remote
Recovery Data
Center
Local Backup USB or NASLocal Backup Server Local Backup Server
1) Data recovery 2) Server recovery
