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Lean Six Sigma Open Enrolment Training and Certification Program

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Lean Six Sigma Open Enrolment

Training and Certification Program

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Program Overview

set of leadership and decision making principles that define excellence: Customer Value, Value Stream, Flow, Pull and Perfection.

Six Sigma compliments this methodology, focusing on driving to perfection all business, technical and operational processes and results. The learning curriculum encompasses defect prevention, variation reduction and mistake proofing through the use of statistical data driven tools and

techniques. The merging of these two

methodologies provides a powerful and proven approach that engages the entire workforce in continuous improvement.

You will emerge from the learning program; » Equipped with the advanced decision making

and process improvement skills to take on greater responsibility to implement operational improvement projects for your organisation. »Certified as a Lean Six Sigma Yellow, Green, Black or Master Black Belt, an acquired

qualification for business skills development and career advancement.

»

organisational needs to evaluate and implement operational improvement and immediate return on investment for the sponsoring organisation.

Successful organisations must habitually innovate, adjust quickly to new business conditions and exploit emerging opportunities before competitors do. They must perform Effectively and Efficiently today while continuing to explore new sources of value for tomorrow. Such companies don't just happen, they're created by leaders who understand how to deliver sustainable business process improvement and achieve breakthrough results.

» This intensive four-part Accelerated Learning Journey prepares you to lead a nimble organisation one that blends best practices, continuous improvement and evolutionary change. It builds on the five principles of Lean as a

Yellow Belt ( 2 Days)

-Sigma principles and basic tool-kit in sufficient detail to make a meaningful

contribution to project conversations and support implementation.

Green Belt (5 Days)

"Practitioner level" understanding of the Define-Measure-Analyse-Improve-Control roadmap and actionable tool-kit

and techniques to implement business process improvement projects.

Black Belt (5 Days)

and skills to pinpoint performance shortfalls and lead change and innovation in your organisation.

Master Black Belt (2 x 5, Total 10 Days)

Lean Six Sigma "Expert", Adviser and Trainer equipped with the skills to lead

Organisation-wide Planning and Deployment.

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The problem solving strategy, Y = f(x)

Yellow Belt Training and Certification 2 Days

During the day you will:

» Learn basic Lean Six Sigma tools and

techniques in sufficient detail to be able to impact project conversations and support organisational improvement and Green and Black Belt projects. » Understand how to apply the DMAIC roadmap to identify and correct problems and run business improvement projects.

» Apply the learning to a case study project to understand how an organisation can achieve breakthrough results.

» Receive Lean Six Sigma Yellow Belt Certification at the end of the course.

Yellow Belt Curriculum

Voice of the Customer, Business and Employee

Project Charter and Problem Definition Stakeholder Mapping

SIPOC process mapping Rolled Throughput Yield (RTY) Finding the cause of a problem

Display and analyze sources of variation Understanding the Value Stream The 8 elements of waste Lean 5S

Visual Management

Solution Thinking and Innovation Mistake Proofing, Poka Yoke FMEA Process Risk Analysis Response Planning

RACI Charting

This Accelerated learning program is the introductory Survival-kit teaching anyone the nuts and bolts of the and Lean Six Sigma concepts, tools and techniques and the DMAIC methodology.

The learning outcomes extend beyond Lean Six Sigma as a topic to cover general Quality Management principles and Good Business Practice methods, enabling the course participant to return to their organisation with the basic knowledge, skills and quality mind-set required to successfully support business improvement objectives.

Everyone in the organisation needs a clear practical understanding and a sound basis for identifying and correcting problems and contributing effectively as a project team member and this is exactly what this course delivers.

Who should attend

This introductory course is designed for professionals from a wide range of industries and business dynamics (manufacturing, service or transactional) involved in business improvement, either as part of their everyday job role or as a project team member.

Yellow Belt Certification Criteria

Achieve 70% pass mark in the Yellow Belt multiple choice final exam.

Pre-requisites

Interest in developing Lean Six Sigma skills.

Case Study Exercises to help you gain a practical understanding of how to apply the DMAIC road map and key tools and

techniques.

Process Waste Reduction (LEAN) Process Variation and Six Sigma

DMAIC Cycle for continuous improvement Roles and Responsibilities

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Green Belt Training and Certification 5 Days

" understanding and skills

required to support and implement business

improvement projects, either as part of your everyday job role or via leading Green Belt improvement

projects for your organisation.

The course sets out with an integrative framework for understanding the fundamental principles of the Lean and Six Sigma methodology, tools and techniques and the Define-Measure-Analyse-Improve-Control (DMAIC) process improvement roadmap.

Project case studies and group tutorials are designed to ensure you gain a practical understanding of systematically selecting and applying appropriate methods and tools. You will also be challenged to evaluate the learning outcomes in the context of particular organizational challenges.

Learning Outcomes

» Be able to Apply the DMAIC problem solving methodology and the Green Belt tool-kit to manage and implement process improvement projects.

» Insights on where to focus attention to influence change in your organisation and how to identify, scope and charter process improvement projects.

» Practical understanding of Lean Six Sigma and statistical principles and hands-on application to real world project scenarios.

Who should attend

functional and technical experts, consultants, senior executives, business leaders and sponsors from a wide variety of manufacturing, service and

transactional organisations.

Green Belt Certification Criteria

Achieve 70% pass mark in the Green Belt multiple choice final exam on the last day of the course.

Pre-requisites

Interest in developing Lean Six Sigma skills.

Green Belt Curriculum

Define

The Basics Concept of Six Sigma

The Fundamental Principles of Six Sigma Process Waste Reduction (LEAN) Project Management

Measure

Process Definition

Display and Analyze sources of variation Descriptive Statistics

Calculating Process Sigma / Capability Data Collection and Planning

Introduction to Minitab statistical software

Analyze

Finding the cause of a problem Idea Generation Techniques

Root Cause and Non Value Add Analysis Process Effectiveness and Efficiency Graphical Analysis

Statistical Process Control (SPC)

Improve

Solution Thinking and Innovation Mistake Proofing, Poka Yoke Benchmarking

Piloting

Prioritizing and selecting solutions How to deal with Change Resistance? Facilitation skills

Control

Failure Mode Effects Analysis (FMEA) RACI Charting

Lean Controls

Six Sigma Control Plans Simple Linear Regression

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Black Belt Training and Certification 5 Days

Learning Outcomes

» Advanced analytical, decision making and implementation skills to take on greater

responsibility to pinpoint and manage performance improvement shortfalls in your organisation.

» Develop coaching skills to be able to guide team members and advise management regarding Lean Six Sigma implementation.

» Solve a business problem by running a project during the course, as part of the certification criteria.

Who should attend

Certified Green Belt seeking in-depth Lean Six Sigma knowledge, practical leadership and analytical skills to deliver business improvement results.

Black Belt Certification Criteria

Achieve a 70% pass mark on a group project case study assignment conducted during the course which will assess your practical understanding of the tools and techniques learned.

Secondly, achieve 70% pass mark in the Black Belt final exam held on the on the last day of the course.

Pre-requisites

Lean Six Sigma Green Belt Certificate either via Game Change or another bonafide training provider (evidence required).

Practitioner Level understanding of the DMAIC process improvement methodology and full range of Lean Six Sigma tools and techniques to facilitate and lead change and innovation in your organisation.

This course builds upon the participants Green Belt knowledge to cover a greater level of analytical, project implementation and change leadership skills. You walk away with the learning and the know-how. This means not just focus on the to do but the to do it, with greater emphasis on typical project barriers and and on to overcome using case studies, compelling best practices and benchmarking as part of the learning experience.

Black Belt Curriculum

Define

Solving problems in your organisation Building a Business Case & Project Charter Building a Process Cost Profile

How to conduct DMAIC Tollgate reviews Case Studies: Lean Six Sigma implementation

Measure

Measurement System Analysis Sampling and Transforming Data

Analyze

Multi-Variate Analysis Classes of Distributions Inferential Statistics

Hypothesis Testing- Normal/Non-Normal Data

How to perform Data Analysis in Minitab

Improve

Lean Enterprise Management Assumption Busting the status quo Building High Performing Teams Forecasting

TRIZ- Theory of Inventive Problem Solving Multiple Regression Analysis

Introduction to Designed Experiments Decision Matrices

Control

Sustaining the Gains and Project Closure Design for Six Sigma (DFSS)

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Master Black Belt Training and Certification (2 x 5 Days)

A Master Black Belt has the skills, desire and leadership ability to train and coach Black and Green Belts in Lean Six Sigma principles and to guide senior management in implementing organisation-wide Planning and Deployment.

You will emerge from this training program with advanced skills to use the full array of Lean and Six Sigma tools and techniques, statistical and quantitative methods as well as change leadership across all functions and levels in your organisation.

As part of the certification criteria a Master Black Belt candidate will be required to submit a guided audit of at least two projects which evidence the use of tools and techniques

associated with Lean Six Sigma and the DMAIC roadmap. Course Instructor led Remote Coaching is available to all attendees for the duration of the course.

Learning Outcomes

» Certified Master Black Belt in process variability

reduction (DMAIC), process waste reduction (LEAN) and growth through innovation (DFSS) principles.

» Consultancy and Leadership skills to manage the full Lean Six Sigma project life-cycle from planning and scoping through to implementation and how to influence

» Able to Train, Coach and Mentor employees in an organisation, up to Black Belt Level with permission to use Game Change Yellow Belt courseware.

» Certify as a ScrumMaster and Agile Project Manager.

Master Black Belt Certification Criteria

This modular program, (2 x 5 days) requires participants to undertake during the course a guided audit of their individual projects to evidence the use of tools and techniques associated with Lean Six Sigma. At least two successful projects are required to be submitted for assessment. The results are used to evaluate successful certification, in addition to achieving a 70% pass mark in the Master Black Belt Exam.

Pre-requisites

Black Belt certification either via Game Change or another bonafide training provider and submission of two

successful Lean Six Sigma projects for assessment.

Managing Resistance to Change

Agile Project Management and Certified ScrumMaster (CSM)

Training

Enterprise-wide Planning and Deployment

Driving Growth through Innovation

Design for Six Sigma (DFSS)

Lean Improvement Methods

Lean Six Sigma Training Design and Delivery

Advanced Statistics

Session 1 (5 days)

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Case Studies: Analysis applied to real project scenarios

Master Black Belt Curriculum

Session 1 (5 Days)

Managing Resistance to Change (1 Day)

Making organisational change happen effectively organisational Design

Understanding the stages of change Leadership styles and Becoming a Leader Emotional intelligence

organisational culture and Change Techniques Enterprise-wide Planning and Deployment (1 Day) Communication with Management

Techniques to gain organisational commitment Influencing Styles

Change Management Methodology aligned to DMAIC cycle Communication with Management

Agile Project Management and

Certified ScrumMaster (CSM) Training (2 Days)

The tools, insights and skills required to apply Scrum

methodology on projects through a combination of immersive team based-based learning, exercises and real-world case studies, covering the following topics;

Project Management Principles and Tool-kit

DMAIC integration with Scum / Agile Project Management How to establish a shared vision for the entire team Agile planning using user stories and story point estimation Lead your Scrum team through planning and reviews Create self-managing, high performing teams Managing the business stakeholders in your project Project Governance methods and Financial Calculations Crisis and Contingency planning

Certified ScrumMaster Exam

Enterprise-wide Planning and Deployment (1 Day)

Six Sigma Roles and Responsibilities Project selection and strategic prioritization Executing strategy with good decision making Cost benefit analysis

Hard Savings Ideas

Activity Based Management / Costing (ABM / ABC) Establishing a Quality Strategy

Risk Analysis of projects and the pipeline

Case Studies: Lean Six Sigma Corporate Initiatives

Session 1 (5 Days)

Minitab and other Statistical software

Driving Growth through Innovation Design for Six Sigma, DFSS (2 Days)

The DMADV process development cycle How to build the House of Quality (HoQ) Basic QFD and 4 waterfall phases; Product Planning

Design Deployment Process planning Production Control

VOC data collection and interpretation

QFD Relationship Matrix and Concept Selection

Kaizen improvement events

Future Value Stream Mapping Visual controls Cellular Flow

Theory of Constraints Kanban implementation

Training Design and Delivery (0.5 Day)

Understanding how people learn Developing a learning environment Train the Trainer Skills

Memory techniques and Reading more effectively

Advanced Statistics (1.5 Days)

Choosing by weighing up many subjective factors Combining Qualitative and Quantitative Analysis Taguchi Methods

Estimating Forecasting

Advanced Modeling Topics Advanced Design of Experiments Non-Parametric Statistics

Advanced Lean Improvement Methods (1 Day)

Cost estimation and target cost analysis

QFD and other product development techniques

Case Studies Getting started with QFD in your organisations

Take-away courseware with permission to use internally Applications of Probability

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Black Belt Courseware Black Belt Memory Jogger BB Tool-kit (Excel) Take-away Case Studies

Lean Six Sigma Black Belt Certificate

MBB Courseware Unlimited remote project coaching during the course. MBB Excel Tool-kit Take-away case studies Take-away courseware,

permission for internal use.

Lean Six Sigma Master Black Belt Certificate Certified ScrumMaster Green Belt Courseware Green Belt Memory Jogger GB Tool-kit (Excel) Lean Six Sigma Green Belt Certificate Free White belt eLearning course Yellow Belt

Courseware Yellow Belt Memory Jogger Lean Six Sigma Yellow Belt Certificate Free White belt eLearning course

-to understand Lean Six Sigma

principles and basic tool-kit in sufficient detail

to make a meaningful impact to project

conversations.

"Practitioner level" understanding of the DMAIC roadmap and actionable tool-kit and techniques to implement

business process improvement projects.

knowledge and skills to pinpoint performance

shortfalls and lead change and innovation in your

organisation. "Expert", Consultant and Trainer equipped with advanced skills in process variability reduction (DMAIC), process waste reduction (LEAN) and

growth through innovation (DFSS) principles. Program Overview and Course Fees - "Practitioner knowledge

Lean Six Sigma "Expert", adviser - Interest in developing business process

improvement skills

Interest in developing business process improvement skills

Green Belt Certification. Black Belt Certification Submit two successful projects for

assessment Pre-requisites

None None Laptop with Minitab

software Trial Ver. 16.0

Laptop with Minitab software Trial Ver. 16.0 Delegate IT Requirements 09:00 18:30 09:00 18:30 09:00 18:30 09:00 18:30 Classroom Time Exam Time (last day) 6 pm 3 pm 3 pm 3 pm Yellow Belt (2 Days) Green Belt (5 Days) Black Belt (5 Days)

Master Black Belt (2 x 5, Total 10 Days)

- to. "Practitioner .

knowledge

Lean Six Sigma

"Expert", adviser - Exam - 20 multiple choice questions Exam duration 30 min 70% pass mark Exam - 30 multiple choice questions Exam duration: 40 min 70% pass mark Exam - 50 multiple choice questions Exam duration: 70 min 70% pass mark Group assignment (provided) completed during the course

Exam - 75 multiple choice questions Exam duration: 2 hrs 70 % pass mark Successful MBB Panel assessment, 2 projects Scrum Master Certification Exam Certification and Exam Track

Price (exc VAT)

Price includes 5 nights accommodation on campus (4*), tuition, books, case materials, exam and certification fee and all meals for the course duration.

Price includes 10 nights accommodation (4*), meals, tuition, project panel assessment, exam, certification fee and unlimited remote coaching for course duration.

Price includes1 night accommodation on campus (4*), tuition, books, case materials, lunch and refreshments and all meals for the course duration.

Course

£5,650 £2,250

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We can also deliver any of our courses at your company location exclusively for you and your employees, including training in several European languages.

To find out more about In-house Training, please get in touch.

12 13 January 26 30th January 2 6th March 11 15th May 9 13th February

2015 Course Dates

31 1st April 20 24th April 28 29th May 8 12th June 21 22nd September 27 31st July 28 2nd October 7 11th December 3 7th August 26 30th October 14 18th December 16 20th March (SI) 1 5th June (SII) 6 10th July (SI) 2 6th November (SII)

Open enrolment Training Calendar

YELLOW BELT (2 Days) GREEN BELT (5 Days) BLACK BELT (5 Days)

MASTER BLACK BELT (2 x 5 , Total 10 Days) 9 10th November 9 10th November Heaton Mount Keighley Rd. Bradford United Kingdom BD9 4JU

FIND US

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Who should attend

This four-part Accelerated Learning journey is designed for a mix of participants including team members, and technical experts, consultants, senior executives, business leaders and

sponsors from a wide variety of industries and business dynamics.

Certification and Exam Track

Upon successful completion of the respective training program you will receive the Game Change Lean Six Sigma Yellow, Green, Black or Master Black Belt Certificate. Our certification process is based on the GE, Motorola and Honeywell certification model and is recognised as the appropriate way to become certified.

All course curriculum conforms to the BOK as specified by the American Society of Quality (ASQ) and other benchmark standards.

Case studies and group tutorials are designed to ensure you gain a practical understanding of systematically selecting and applying appropriate methods and tools.

The learning outcomes are individually assessed by the instructor during the course and through the final exam on the last day of the course.

Access course feedback from past delegates on our website.

A Positive Learning Environment.

All our training venues are selected to deliver the best in a positive distraction free environment allowing you the time and ability to learn effectively.

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WHAT WE DO

Since 2005, the Game Change Accelerated Lean Six Sigma 'Boot Camp' and In-house Training and Certification program has been successfully completed by over 1800 business professionals worldwide from a wide variety of manufacturing, service and transactional organization's.

Our approach does away with the tendency of traditional training courses to "learn and leave", whereby Lean Six Sigma knowledge is transferred but improvement results are never fully realized. We focus on practice not theory.

All Game Change Instructors are highly experienced able to convey classroom based instruction and concepts to applied knowledge in an engaging manner.

We don't deliver training, we train to deliver business results.

T: +44 (0)1274 452 107

E: [email protected]

W: www.game-change.com

A: Game Change Ltd.

9-11 Peckover Street, Little Germany, Bradford, UK BD1 5BD

@LeanSixSigmaHub

+GameChangeLeanSixSigma

Company Registration Number: 05274721

DISTICTIVE PROGRAM FEATURES

Fast Certification Timescales

Accelerated Learning.

Significantly reduce certification timescales and costs against conventional training courses. Fast, effective, highly practical Yellow, Green, Black and Mater

Black Belt

Collaborative Learning

Whereas traditional Lean Six Sigma courses emphasize presentation or material based learning content to apply afterwards on projects, the Game Change program emphasizes collaboration between learners through activity based learning and project work during the course.

Tried and Tested

Game Change has trained and certified hundreds of organisation's and thousands of business

professionals to help them build their Lean Six Sigma capabilities.

Tailored Programs

We can also deliver any of our courses at your company location exclusively for you and your employees, including training in several European languages.

References

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