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Mayo Clinic, Rochester, Minnesota Nurse Residency Program

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©2013 MFMER | 1

Marny Carlson, MS, RN-BC M. Ellen Joswiak, MA, RN-BC

Building a Nurse Residency

Program: Lessons learned from a pilot study

Mayo Clinic, Rochester, Minnesota Nurse Residency Program

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©2013 MFMER | 2

Disclosures

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©2013 MFMER | 3

Objectives

• Discuss available resources utilized in the

development of a nurse residency curriculum

• Create innovative teaching/learning strategies

• Analyze the usefulness of survey tools and

metrics used to evaluate a nurse residency program pilot

• Perform a basic return on investment (ROI)

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©2013 MFMER | 4

Pilot Design

• Randomly selected participants:

 27 Nurse Residents, all baccalaureate

NLRNs

 81 Control Group, all baccalaureate NLRNs

• Nurse Residents attended 8 hour, monthly

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Program Goal: Support newly licensed nurses during their critical transition and progression into professional nursing practice.

Program Design: Based on standards

developed by Commission on Collegiate Nursing Education (CCNE) for a residency program.

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Program Objectives

• Transition from entry-level, advanced beginner nurse to competent professional nurse who provides safe,

quality care.

• Develop effective decision-making skills related to clinical judgment and performance.

• Develop strategies to incorporate research-based and other evidence into practice.

• Develop clinical leadership skills at the point of patient care.

• Formulate an individual career plan that promotes a life-long commitment to professional nursing.

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Outcome Measures

• Intervention Group and Control Group

 Comparative research design

 Mixed-methods: qualitative and quantitative

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Building a curriculum

• Theoretical Framework: Dr. Judy Boychuk

Duchscher’s Transition Theory

• Profession’s resources & recommendations

• Internal & external benchmarking

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©2013 MFMER | 9 Transition Management Communication Leadership Quality & Safety Clinical Knowledge Evidence Based Practice Systems Thinking

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Teaching methodologies

• Active learning • Application to “real” practice • Peer support

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Evaluating the program

• Align measurements with objectives

• Research Tools

Objective Outcome measure

Transition The Graduate Nurse Experience Survey

(Casey-Fink)

Clinical Judgment California Critical Thinking Disposition Inventory

(CCTDI)

EBP Evidence-Based Practice Questionnaire (EBPq)

Leadership Gerber Control Over Nursing Practice (CONP)

Professional Career Plan

Professional Practice Environment Assessment Scale (PPEAS)

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©2013 MFMER | 12

Transition

• The Graduate Nurse Experience Survey

(Casey-Fink)

 Surveyed 3 times

 Residents experienced significant (p>0.05)

improvement in most sub-scales

 Residents experienced more improvement

than control

• Focus groups

 Peer support considered most important part

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Clinical Judgment

• California Critical Thinking Disposition Inventory

(CCTDI)

 Surveyed 2 times

 Truth-seeking subscale notably lowest

initially for both groups, improved slightly, and Residents improved more

• Casual observation

 Simulation

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EBP

• Evidence-Based Practice Questionnaire (EBPq)

 Surveyed 2 times

 Knowledge subscale improved much more

(p=0.008) for Residents than for Control

 Attitude subscale actually worsened (!)

• EBP Projects & Presentations

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Leadership

• Gerber Control Over Nursing Practice (CONP)

 Surveyed 2 times

 Small improvement in overall score

 Small improvement in coordination of care &

accountability for nursing actions subscales

• Longitudinal data collection

 Unit-based leadership positions

 Academic advancement

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Professional Career Plan

• Professional Practice Environment Assessment

Scale (PPEAS)

 Surveyed 1 time

 Much of survey measures elements outside

the scope of the program

• Developed Career Plan

 Used planning tool

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Becoming business savvy

• Calculating the ROI (Return on Investment)

 Turnover rate = cost of orientation/training

per nurse x # of nurses who leave institution

• Gaining executive approval and budget

• Marketing the program to prospective

Residents as well as internally to stakeholders

Advance to next slide

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©2013 MFMER | 18

ROI Worksheet

Human Resources

Curriculum Development (# of Nurse Educators) x

salary/hourly wage $$$ Program Coordinator(s) (# of Coordinators at #

hours/FTE) x salary/hourly wage $$$ Session Facilitators (# of Nurse Educators at # hrs per

session x # of sessions) x salary/hourly wage $$$ Administrative Assistant support (# of AAs at # FTE) x

salary/hourly wage $$$ # of Nurse Residents x # hours spent in program FTE x

hourly wage $$$

HUMAN RESOURCES TOTAL $$$

Other Possible Human Resources to Consider

Nurse Residency Program Advisory Board members $$$ Nurse Researcher's & Statistician time $$$

Capital Resources

Costs of survey research tool fees x # of subjects $$$ Classroom Usage Charges x # hours used $$$ Final celebration (catering costs) $$$ Advertising and Marketing costs $$$ Media Support Services (creating posters, photocopies) $$$

CAPITAL TOTAL $$$

Other Possible Capital Resources to Consider

Costs of classroom supplies used for training $$$ Costs of medical supplies used for training $$$

TOTAL EXPENSES $$$ EXPENSE per RESIDENT $$$

Return to last slide

Advance to next slide

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Lessons Learned:

• Choose and use a conceptual framework!

• Build your curriculum to meet institutional needs

and standards as well as external

• Choose your outcomes measurement tools wisely

(and don’t accidentally bias your subjects!)

• Have fun! Be creative!

• It’s OK to make mistakes, but learn from them

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©2013 MFMER | 20

Contact us

Marny Carlson, MS, RN-BC Nursing Education Specialist

Carlson.Marny@mayo.edu

M. Ellen Joswiak, MA, RN-BC Nursing Education Specialist

Joswiak.Mary@mayo.edu

Mayo Clinic

200 First Street SW Rochester, MN 55905

References

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