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Technical Support &

Replacement Parts Experts

TECHNICAL SERVICES

For Water Treatment Industries

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As specialists in the treatment of drinking water, process water,

wastewater and stormwater management, Veolia Water Solutions & Technologies Canada Inc. (Subsidiary of John Meunier Inc.) has been serving North American municipalities and industries since 1948. With our state-of-the-art technologies, efficient products and team of seasoned professionals, we design solutions that perfectly match our client’s needs.

As a member of the Veolia Water Group, which operates in more

than one hundred countries around the world, Veolia Water Solutions & Technologies Canada Inc. can provide a vast range of tried and proven technologies, backed up by true know-how.

I

n Canada, Veolia Water Solutions & Technologies Canada Inc. is an industry leader in the manufacture of municipal and industrial water and wastewater treatment equipment. Our teams of experts will support you throughout your project, from conducting a needs assessment to supervising installations.
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V

eolia Water Solutions & Technologies Canada Inc. technical service department offers a large range of services to meet the needs of its customers.

Our staff has an average of 15 years of experience in the water treatment industry and

in customer service. The team relies on wide and diversied expertise from it engineers (civil, mechanical, chemichal, control), technicians (water treatment, instrumentation and control), biologists and chemists.

C

ustomer support nds its true meaning in a continuous process, from the design phase to start-up and operational follow-up.

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stablished as the fundamental value of our quality policy, customer satisfaction is at the heart of Veolia Water Solutions & Technologies Canada Inc.preoccupations.

O

ur Customer’s guaranteed satisfaction results in the application of the following principles:

Respect our engagements

Listen to customer’s requirements and offer adapted solutions and services

Ensure an effective and experienced aftersale service by providing state-of-the-art technology

Maintain privileged bonds with all our customers Maintain an effective quality system (ISO)

We view

INNOVATION

as the best way to

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Veolia Water Solutions & Technologies Canada Inc. is able to support all your repair needs by providing quality replacement parts and components.

V

EOLINK

S

PARE

P

ARTS

V

EOLINK

R

ETROFIT

/

R

EBUILD

The

V

EOLINK

range of services was developed to fulfill the needs of communication and information sharing with the water treatment industry.

From the EXPERT to the CUSTOMER, from the early work to the routine operation of the facilities,

V

EOLINK

supports you when environmental and technical issues may keep your water treatment equipment from being up-to-date and running.

V

EOLINK

P

RODUCTS

With the cost of new equipment and constraints on budgets, it makes sense to investigate the refurbishing or retrofitting of your equipment. A rebuilt machine will deliver 100% or more of its original production and tolerance levels yet typical rebuilding costs are a fraction of the costs of new replacements.

Make the most of your initial investment by having Veolia Water Solutions & Technologies Canada Inc. services completely rebuild your equipment, while also

Adding

Additional Processing Capabilities.

V

EOLINK

P

ICA

(A

CTIVATED

C

ARBON

)

The water business requires clean expertise. PICA has developed specific activated carbons which make it possible to meet the demands for efficiency in water treatment. PICA's PICAHYDRO® ranges include a wide variety of active carbons which can be used in the production of drinking water, industrial water, ultra-pure water or waste-water treatment. The filtration of liquid effluents is also one of the growing fields for customised activated carbons. The PICACLEAN® line completes the PICAHYDRO® range and in this regard offers an effective solution against the foul-smelling gas produced by purification or sludge treatment stations.

We offer a wide range of both standard products and

Custom-Designed

Solutions.

They are just like the parts your equipment was built with:

BEST CHOICE

in terms of

Fit,

Performance and Overall Quality.

1 888 meunier [email protected]

1 888 meunier [email protected]

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Letting us take care of

your plant is a wise choice…

Our

STRENGTH

is in providing a maintenance expertise that will

Cut your

downtime to a minimum.

In the case of installations dedicated to drinking water or production of process water for industries, a 24 hour assistance service defines our commitment of continuous support to our customers. Intended to rapidly solve problematic situations that could, in some cases, jeopardize the water production.

V

EOLINK

E

XPERTS

- 24 H

OUR

E

MERGENCY

L

INE

Our 24 hour assistance allows our customer

To Avoid Situations that

may Become Critical.

You can improve the performance of your facilities with the HydrexTMrange of water

treat-ment chemicals. The HydrexTMwater treatment chemicals range is a comprehensive line of

products for pretreatment, stem generation, cooling water and effluent treatment applica-tions. Hydrex programs are well established in municipal and industrial applicaapplica-tions.

V

EOLINK

H

YDREX

(W

ATER

T

REATMENT

C

HEMICALS

)

Hydrexchemicals provide

Optimal Operation.

We are totally dedicated to providing the best quality of microsand to our customers. Focusing on obtaining the best results, we make sure that the microsand is approved and adapted to your technology. We offer different microsand diameters from 60 to 150 microns.

V

EOLINK

M

ICROSAND

We are presently supplying over 120 customers and feel confident as the owners and designers of the Actiflo

®

Technology that we are

The Most Reliable

Supplier of Silica Sand in the Industry.

We offer the possibility of supplying emergency mobile units for water treatment. Our mobile units are installed quickly to your fsystem and are put into operation by experienced staff. Veolia Water Solutions & Technologies Canada Inc. has the best clarifier technol-ogy in the water industry.

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Treatability tests are useful for troubleshooting your plant &

Optimizing

Chemicals.

If the coagulation is not working as expected Veolia Water Solutions & Technologies Canada Inc. Technical Service Team can perform jars tests with our specialist. The jar testing program will help determine the efficiency of the process, using different chemicals, and the optimal chemical dosage as well. Moreover, the objectives of the jar testing program will be to:

Determine the optimal coagulant and polymer dosages

Determine the optimal coagulation pH, using acid or base for pH adjustments Determine TOC Removal and THMs

V

EOLINK

L

AB

T

REATABILITY

T

ESTS

We can assist you with the operation of your plant by providing plant monitoring, operation follow-up and trouble shooting.

V

EOLINK

A

DVANCED

C

ONTROL

/ M

ONITORING

A Veolia Water Solutions & Technologies Canada Inc. WTP Specialist may visit your Plant for various reasons:

Special training based on problems encountered during the last 6 months, and maintenance support

General water treatment optimization training or training of new operation staff Audit site and issue recommendations regarding operations ans maintenance Validation of instruments and equipments maintenance

Complete report

V

EOLINK

E

XPERTS

- O

N

-S

ITE

S

ERVICE

V

ISIT

We offer class room training and on site training on your equipment for: Operators

Supervisory personnel Mechanical maintenance

Automation and instrumentation personnel Plant Engineers

V

EOLINK

T

RAINING

We have built your water

treatment plant…

So we ought to know exactly what is required for the

Optimal Performance of

Optimal Performance of

your System.

your System.

B a t hu r s t B ra n t f o r d C a l g a r y D o w C he m i c a l C a m p b e l l R e s o u r c e s

P r i n c e A l b e r t Q. I .T. Q u é b e c T r o i l us S u m m e r l a n d

1 888 meunier [email protected]

1 888 meunier [email protected]

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You may reach us at the following numbers:

Spare Parts & Services:

Mr. Martial Champigny 514-334-7230 extension 3402 [email protected] Sales Representative: Mr. Wayne Elliott 905-286-4846 extension 2107 [email protected]

Hydrex Sales Manager:

Mr. David Campbell

905-286-4846 extension 2109 [email protected]

Our 24/7 Hour Emergency Assistance Line:

Regular Business Hours: (514) 334-7230 After Business Hours:

Cell Phone: (514) 233-7564 [email protected]

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We offer maintenance contracts for detailed inspection of your equipment and technologies by our specialists, who will help you identify faults before they become failures. For an extended lifetime of your plant we recommand :

Spare parts inventory

Equipment operation overview Maintenance schedule review Audits and diagnostics

V

EOLINK

C

ARE

P

ROGRAMS

Mechinal, Electrical or Control Warranties:

Mr. Gilles Poirier 514-334-7230 extension 3418 [email protected] Process Guarantee: Mr. Jean-Francois Beaudet 514-334-7230 extension 3420 [email protected]

S

OME

C

LIENTS

C

ONTACT

U

S

F l e i s c h m a n n G o l d Co r p G ra n d F a l l s H a l i fa x K i n g s t o n L a c - d u- B o n n e t

L a l l e m a n d R e d D e e r S u m m e r s i de Tr a n s a l t a Va l e I n c o Wi n n i pe g

1 888 MEUNIER

[email protected]

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Mississauga (On)

2000 Argentia Road, Plaza IV, Suite 430 Mississauga, ON, Canada

L5N 1W1 T 905-286-4846 • F 905-286-0488 Montreal (Qc) 4105, rue Sartelon Saint-Laurent, QC , Canada H4S 2B3 T 514-334-7230 • F 514-334-5070

References

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