Welcome to the P&O Cruises Course:
2014/2015 Product
Please allow 15 minutes to review the course material and 5
minutes for the quiz. After completing the course material you may
take the quiz.
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your progress and resume where you left off at a later time that is
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P&O Cruises 2014/2015 Product
How to take this course
P&O Cruises
Introduction
In this module you will learn all about the P&O Cruises
2014/2015 product.
Included are details of all the new product we have to
offer, tips on how to sell the product and detailed
Programme Overview
The P&O Cruises 2014 programme includes-
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269 cruises
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Visiting 218 ports in 77 countries
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Features 17 new destinations – Antwerp, Barrow,
Biarritz, Bordeaux, Galway, Heimaey, Kiel, Londonderry,
Mandal, Mykonos, Portree, Rosendal, Seville, Skagen,
St Mary’s, St Nazaire, Sydney NS
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Introduction of a Mediterranean fly-cruise programme
on Ventura
Programme overview
Ventura
Summer: Med fly
Winter: Caribbean fly
Oceana
Summer: Ex-UK
Winter: Ex-UK
Aurora
Summer: Ex-UK
Winter: Ex-UK & RWC
Arcadia
Summer: Ex-UK
Winter: Ex-UK & RWC
Azura
Summer: Ex-UK
Winter: Caribbean fly
Adonia
Summer: Ex-UK
Winter: Ex-UK & RWC
Oriana
Summer: Ex-UK
NEW Fly Med holidays
New for 2014, Ventura will be based in the Mediterranean between late March and October embarking on a choice of seven and 14 night itineraries taking passengers to explore some of the region’s most iconic cities including Rome, Venice, Naples,
Dubrovnik and Florence, as well as a number of hidden gems. These cruises have been specifically created for those passengers who prefer a port rich holiday as there’s no need to spend days sailing to the first destination. Instead, regional airport departures enable passengers to hop on a plane in the UK and embark Ventura just a few hours later in either Genoa or Venice.
Ventura will operate weekly turnarounds on a Wednesday that alternate between Genoa and Venice.
Passengers can explore nine very different destinations in just 14 nights, or up to four places on a seven-night cruise, including the major Italian ports of Naples, Livorno (for Florence and Pisa) and Civitavecchia (for Rome), the old Mediterranean port of Kotor in coastal Montenegro, Ajaccio on the island of Corsica, and, ‘Pearl of the Adriatic’, Dubrovnik. Many of the cruises feature an overnight stay in Venice. If
passengers would like more time ashore, they can add a one-night to three-night city stay to their cruise in Venice, Milan, Nice or Genoa. A cruise and a city stay
combined, this flexible option is perfect for those who love variety. Cruises will be unpackaged and available to purchase as ‘Cruise only’, or with the optional Holiday Package Add-on.
From late March 2014 to October 2014 - 30 week programme - we are looking for approximately 70,000 passengers - This is represents a massive opportunity for you the travel agent and we are looking for 70% of passengers being new to cruise! These itineraries are all easy to remember and contain popular destinations that many of your customers would love to see, all in one holiday.
Itineraries
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From late March-2014 to October-2014
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Choice of 7 and 14-night cruises
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Operating weekly turnarounds every Wednesday, alternating between Genoa & Venice
7 night options-
Italy & Croatia: Genoa - Florence/Pisa (tours from Livorno) - Day at sea
- Naples - Day at sea - Dubrovnik - Morning at sea - Venice (overnight)
Italy, Greece & Corsica: Venice - Day at sea - Kotor - Corfu - Day at sea
- Rome (tours from Civitavecchia) - Ajaccio - Genoa
Itineraries
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From late March-2014 to October-2014
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Choice of 7 and 14-night cruises
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Operating weekly turnarounds every Wednesday, alternating between Genoa & Venice
14 night options-
Italy, Greece & Croatia: Genoa - Florence/Pisa
(tours from Livorno) - Day at sea - Naples - Day
at sea - Dubrovnik - Morning at sea - Venice
(overnight) - Day at sea - Kotor - Corfu - Day at
sea - Rome (tours from Civitavecchia) - Ajaccio -
Genoa
Italy, Greece & Croatia: Venice - Day at sea -
Kotor - Corfu - Day at sea - Rome (tours from
Civitavecchia) - Ajaccio - Genoa - Florence/Pisa
(tours from Livorno) - Day at sea - Naples - Day
at sea - Dubrovnik - Morning at sea - Venice
(overnight)
Cruise only OR Cruise with flights & transfers (Holiday Package add on)
• Choose to let us arrange flights & transfers
• Flights from London, Birmingham & Manchester
• Prices for flights and transfers start from £250pp and added to cruise only fare
7 or 14 nights
Pre and post cruise city stays
• Perfect way to extend your holiday • City stays in Venice
• City stays are available in Genoa, Milan & Nice
Fly Med holiday Options –
How to position this with your customers, 3 easy steps
CRUISE ONLY - Your customers may wish to purchase "Cruise Only" from us and that's very easy to book. After the cruise part is booked with P&O Cruises all you or your customer needs to do next is arrange your own flights and transfers.
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A mix of ‘forward-thinking’ past passengers and like-minded
newcomers
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A heavy bias towards newcomers – 75%
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35-54 years
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Couples and families
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Sun seekers
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More mainstream audience
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More geographically spread across the UK
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Multi-generational family groups
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Entertainment type – Active and Impulsive
What does the P&O Cruises Fly Med
holiday passenger look like?
On board experience
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Less formal dining
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Dress codes
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2 dress codes – Evening Casual and
Black Tie only
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Shore excursions
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A diverse mix of general sightseeing,
cultural excursions, beach and family
excursions
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Entertainment targeted towards
newcomer audience
Flights
Ventura’s fly-cruise holidays can be booked cruise only but, for ease and peace of mind, we recommend the 'Holiday Package Add on' - which includes all flights and transfers, and starts at just £250 per person. Flights will be operated by a reputable carrier such Thomson Airways or Thomas Cook Airlines.
Flights are available from three air cities for the 2014 Mediterranean programme –
BHX – Birmingham, LON – London, MAN – Manchester.
In addition to this we can also offer flights from alternative UK regional departure airports starting from £149pp return, subject to availability and airline schedules. Flights may be indirect and it will be necessary in some cases to have an overnight stay in London, at Genoa or Venice.
What’s included in the Mediterranean Holiday Package Add-on?
- Economy class flights to/from London, Birmingham or Manchester, including Government fees and taxes (when booking London, Please note that P&O Cruises will determine the airport, e.g. for London: Gatwick or Heathrow airports may be used.)
- A P&O Cruises representative to meet passengers at their departure airport
- Group transfers between the overseas airport and ship on embarkation/disembarkation dates Optional Extras
For those passengers who choose to extend their holiday by booking one of our City Stays, or explore a destination independently, can still take care of their flight arrangements. Just advise us of their plans at the time of booking. Please note that if passengers decide to explore a destination independently, transfers will not be provided: they will need to make their own way to or from the ship on embarkation/disembarkation day. When travelling on our charter flights, specific seats can be pre-purchased online from approximately 12 weeks before departure, subject to availability. When travelling on scheduled flights, it may be possible to pre-book seats subject to each airline’s policies.
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All transfers between ship and hotel are included
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Embarking guests will be met and greeted at the airport before being
transferred to their chosen hotel
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Disembarking guests will have their departure transfer from the
hotel to the airport arranged for them
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All porterage costs are included
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Breakfast included
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P&O Cruises representatives will be available on the day of
embarkation to provide advice or assistance
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Local agent in Italy or France can be contacted for help in case of
emergency
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Security of booking a package with P&O Cruises
Key benefits of booking a land package with a
Mediterranean cruise
Genoa
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30 minutes from Genoa Airport
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Once an important maritime republic, now
important for shipping
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Birthplace of Christopher Columbus
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Explore the old city and its labyrinth of
medieval alleys
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Explore the Porto Antico
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Base for exploring the Cinque Terra or Porto
Fino
Genoa’s wonderfully preserved medieval centre offers the imposing Porta Soprana (the city’s old stone entry gate), the frescoes of the Church of Sant’Agostino, the Museo dell’Architettura e Scultura Ligure, and the beautiful Church of San Donato.
Perhaps the most famous single attraction, however, is the San Lorenzo Cathedral. With its striking black slate and white marble exterior, this is one of Italy’s most eye-catching holy edifices. Though probably founded around the 6th century, the current building mixes 12th century, Gothic and Renaissance elements. Inside, the Tesoro Museum showcases Byzantine relics including an urn reputed to contain the ashes of John the Baptist.
Sites at the Porto Antico include the Aquarium and il Bigo, waterfront crane with panoramic lift that people can ascend for a bird’s eye view of the town. Warehouses converted into restaurants, bars and shops.
Genoa
PLACES OF INTEREST IN GENOA
• Piazza De Ferrari built in the second half of the nineteenth century, and around which are the Opera and Ducal Palace. In the nearby Piazza Dante is the house where
Christopher Columbus was said to be born
• San Lorenzo Cathedral reconstructed in the 11th and 12th centuries
• The old port transformed into a mall by the architect Renzo Piano
• The famous Staglieno cemetery known for its monuments and statues
• The Museum of Oriental Art has one of the most extensive collections of oriental art in Europe
• The 19th century neo-Gothic castle, Castillo D'Albertis, was the home of explorer Enrico Alberto D'Albertis and currently houses the Museum of World Cultures
• The Genova Aquarium located in the old bay is the second largest in the European Union
• The port of Genoa also contains an ancient lighthouse, called the Torre della Lanterna, symbol of the city. Boccadasse is a picturesque fishing district in the eastern part of the city
• The National Gallery housed in the Spinola Palace (16th century) includes furniture, decorations, paintings and sculptures that the Spinola family donated to the state in 1958. The museum preserves the appearance of a private art gallery and reflects the tastes of the Genoese nobility of centuries past.
Meliá Genova
• One of two five star hotels in Genoa
• Contemporary design
• Not far from Piazza de Ferrari
• Accessible rooms available
• Upgrades to suites available on request
• Restaurant and bar onsite
• Wellness Centre with pool, gym and Turkish baths
• The light and freshness of the rooms at the Meliá Genova complement the combination of warm platinum, titanium and copper tones in the fabrics, accompanied by delicate and
luxurious facilities in the bathrooms made from fine white crystal and antique brown marble
• The rooms and suites at this five star hotel have natural oak floors and superb facilities. Immerse yourself in a modern and luxurious atmosphere, enhanced by authentic photos by internationally famous photographers
• All the rooms provide air conditioning, mini-fridge, 42 inch LCD satellite TV and pay per view TV, a 10 inch TV in the bathroom, and safe.
Hotel Continental
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Contemporary design, refurbished rooms
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Located next to the train station
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Accessible rooms available
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Upgrades to superior rooms available on request
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Access to bar, restaurant and spa of adjoining 5-star Hotel Savoia
Milan
• 30 minutes from Linate Airport and 1 hour from Malpensa Airport
• Industrial but a fantastic short break for city-lovers
• Get around by tram or metro
• Famous for fashion and design
• Galleria Vittorio Emmanuele II
• Da Vinci’s Last Supper • The Duomo
Milan
• Milan is known as one of the fashion capitals of the world. Great for high end shopping with many design stores such as French designer Phillippe Starck. Milan is the home of PRADA!
• Galleria Vittoria Emmanuele II, named after Italy’s first king, is known as Milan’s Drawing Room thanks to its elegant cafes.
• Leonardo da Vinci lived in Milan from 1482 to 1500, where he painted the Last Supper. Only 20-25 people can see the Last Supper at one time, for a maximum of 15 minutes. Only if people don't show up will you be able to stand in line and hope to get a ticket. Tickets can be booked online two months in advance but sell out quickly. Visitors must be dressed in appropriate attire for entering a church.
• The Duomo is the world’s fourth largest church, it can fit 40,000 people. High above the altar is a nail said to have come from Christ’s cross. Roof terrace – 165 narrow spiral steps otherwise lift.
• La Scala is one of the most famous opera houses in the world. The adjoining museum would be of interest for anyone with a passion for Opera.
Curiosities include death masks for Wagner and Pucicini, Toscanini’s baton and portraits of La Scala soloists such as Maria Callas.
BOSCOLO EXEDRA MILANO
• 154 luxury rooms
• Free Wi-Fi throughout the hotel
• Upgrades to deluxe rooms and suites available on request
• Bars and restaurants on site
• Spa and wellness centre
• An original merging of Italian elegance, art and style, the 5 Star Hotel Boscolo Milano expresses a new 5 Star concept in the relationship between luxury and modernism. Designed to be a reference point for visitors to the city of Milan, it is also a meeting place for the Milanese: 50% of the area is open to the public, as the city comes into the Boscolo Hotel.
• The large windows open welcomingly towards the outside onto the pulsating Corso Matteotti. Situated in the golden square, it is here that many of Milan’s coolest events take place: staying at the 5 Star luxury Hotel Boscolo Milano is the best way to enjoy the essence of Italy’s fashion, design and financial
capital. At the Boscolo Milano a free Wi-Fi connection is at your disposal; you just need a simple passcode.
HOTEL UNA CUSANI
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Central location between Castello Sforzesco and the
Duomo
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Restaurant and bar on-site
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Walking distance to shopping areas
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Tram stop nearby
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Internet Wi-Fi connection
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The elegant UNA Hotel Cusani lies in a very central
position between the Castello Sforzesco and the
Duomo. Its refined rooms and the welcoming lounges
of the hall provide exclusive comfort. The hotel
features 6 meeting rooms equipped with the ultimate
technologies accommodating up to 90 delegates. The
well-known restaurant offers a taste of the best
gastronomic specialities of traditional and
international cuisines. Private garage is available for
customers.
Nice
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15 minutes from Nice Airport
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Get around by tram or bus
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Vieux Nice and Cours Saleya
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Promenade des Anglais
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Place Masséna
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The Château
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Base for exploring Provence
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Explore the old town (Vieux Nice) and its intriguing old-town
maze of narrow lanes. Scarcely changed since the 1700s.
Cours Saleya buzzing with restaurants and markets. Home to
the famous flower market.
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Promenade des Anglais follows the Baie des Anges round to
the old town, where it becomes Quai des Etats-Unis.
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Place Massena, newly rebuilt open public space. Department
stores. Shops line the Avenue Jean Medecin.
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12th century castle razed in 1706 by Louis XIV but the 16th
century tower still remains atop the 92m-high rock. Chateau
lift (nominal charge) or use the steps to reach the top.
BOSCOLO EXEDRA NICE
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Refurbishment completed in 2009
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Five star hotel since 2011
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Design hotel
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Open bathrooms
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Complimentary Wi-Fi throughout the hotel
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Accessible rooms available
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Upgrades to deluxe rooms/suites available on request
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Restaurant and bar onsite
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Wellness Centre with spa
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Check-in: after 3 pm Check-out: before 12 am
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Free Wi-Fi access in your room
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Room service (10% of your order)
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Mini Bar in your room
HOTEL WESTMINSTER
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Traditional hotel
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Grand breakfast room
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Open views from bathrooms
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Complimentary Wi-Fi throughout the hotel
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Accessible rooms available
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Upgrades to deluxe rooms/suites available on request
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Restaurant and bar on-site
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10 minutes from the centre and minutes from the beach
How to book
Once your clients have chosen their itinerary they will need to decide which flight option to pick.
The prices shown in the brochure are cruise only; this gives greater flexibility for you to make travel arrangements to suit your customers needs. You can choose from one of the following options:-
I. Holiday Package add on – includes economy class flights and transfers to/from airport to ship
II. Holiday Package add on with city stay – includes the above and a transfer to/from hotel
III. Change your flight date – Includes economy class flights on dates of your choosing (subject to availability) but does not include transfers
IV. Cruise only – does not include flights or transfers
How to book
Select your passengers in the usual way. In the cruise search enter the desired air city (LON, MAN or BHX) and then select economy air and the cruise number. Alternative regional flights and flight upgrades can be requested within 11 months of travelling.
How to book
From the Package & Transfers page select Package List. This will then bring up a list of all hotel stays which are available. Select the package required and submit. The transfers on the packages and transfers screen will then be adjusted to include the hotel stay. If no hotel is not required just submit and bypass the packages list.
How to book
You will then need to select the relevant Vantage Fare benefit from the fare comparisons screen and continue on with the booking as usual.
For any passengers requesting regional air please book with LON and then contact our contact centre within 11 months of sailing to amend.
Southampton Departures
• Contains our most popular “Best of” ex-UK cruises
• Maintaining customer appeal by offering product diversity
• Cruise durations range from 2-night Party cruises to 25-night Canada & New England cruise
• Maintained northern deployment
• Programmed weekly Fjord cruises
• Back to back Baltic cruises
• Back to back scenic northern cruises (Arctic Circle & Iceland)
• Southern deployment mix – Western, Central & Eastern Med, Canary Islands & Iberia cruises
• Programmed a mix of 2, 3, 4 and 7-night cruises on close to a weekly schedule
• Selection of cruises coinciding with Easter, Spring half term and Summer school holidays
• Choice of long cruises including a 25 night sailing to Canada and New England and a 24 Ex UK Caribbean sailing
Adonia
• Adonia’s programme for 2014 further supports her discovery positioning. Among the list of experiences unique to Adonia are:
– Sailing up the Guadalquivir River (the only navigable river in Spain) into the heart of Seville where she will berth overnight
– Sailing up the River Garonne into Bordeaux, capital of the world’s wine industry
– Adonia is the only ship to feature a transit of the Kiel Canal and one of her itineraries even includes a maiden call into Kiel, which is scheduled to coincide with the Kiel Week festival
• If festive cruising appeals then we highly recommend Adonia’s Christmas Markets cruise, which includes an overnight in Hamburg where customers can experience the famous Hamburg Christmas market and the stop in Copenhagen has a late sailing to allow for an evening at the Christmas market.
• Adonia also visits some out of the way destinations not accessible to larger ships:
– On our Canary Island cruises, Adonia will call at lush La Gomera and ‘the island of eternal spring’ Fuerteventura.
– On her Mediterranean itineraries Adonia cruises to Sorrento on the Amalfi coast and the quaint Italian fishing village of Portofino.
– Her Baltic itineraries feature the Danish island Bornholm; Kalmar in Smaland; Sassnitz, a town on the Jasmund Peninsula in Germany; Saaremaa, the largest Island in Estonia; and Visby in Sweden.
– In Norway Adonia will be calling at the popular beach resort of Mandal with its tiny white painted wooden houses, and Rosendal - famous for having Norway’s only Barony, a manor house dating back to 1665.
– Also new to Adonia’s schedule is the maiden port of Portree on the west coast of Scotland, Stornoway, Heimaey, a fishing town and the largest island off the
Icelandic coast, and she will also be sailing to St Mary’s, the largest of the Isles of Scilly off the southwest coast of Cornwall.
Ex UK Summary
Western Mediterranean:
Duration Key Features Adonia Arcadia Aurora Azura Oceana Oriana Ventura
14 nights Culture Capitals: All our Western Mediterranean itineraries reach
as far as Florence/ Pisa (tours from Livorno) or Rome (tours from Civitavecchia). All itineraries also feature the intriguing city of Barcelona.
Sophisticated Riviera Towns: each itinerary will feature one of a host of French Riviera gems: Cannes, St Tropez, Monte Carlo, and Villefranche.
All itineraries feature Gibraltar.
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12 nights Culture Capitals: All itineraries feature Barcelona, Lisbon and
Seville (tours from Cadiz).
Azura has a maiden call to Ibiza during the Summer school holidays.
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17 & 18 nights
The 17 night cruise features 3 culture capital destinations: Barcelona, Florence/ Pisa (tours from Livorno) and Rome (tours from Civitavecchia). This cruise also sails to the bustling city of Tangiers in Morocco.
The 18 night cruise calls at Rome (tours from Civitavecchia) and off the beaten track destinations such as Sorrento on Italy’s Amalfi coast, Portofino and Tangiers.
Ex UK Summary
Duration Key Features Adonia Arcadia Aurora Azura Oceana Oriana Ventura
17/18 nights
Explore cultural delights such as Venice and Dubrovnik or Seville (tours from Cadiz) on the outward/homeward legs.
A chance to sample the delightful charms of lesser-known destinations such as Split, Korcula and Catania.
Oriana’s X421 features an overnight in Venice, allowing passengers to see this city in a different light.
Azura’s A422 will feature several of the Greek Isles, perfect for families in search of summer school holiday sun. Highlights include Mykonos and Zakinthos.
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Ex UK Summary
Canary Islands:
Duration Key Features Adonia Arcadia Aurora Azura Oceana Oriana Ventura
12 nights 13 nights 14 nights
Each itinerary features a selection of at least 3 Canary Island ports.
From towering desert dunes and quaint fishing villages to lunar-like landscapes and verdant national parks, P&O Cruises offer an array of Canary Island
destinations; : La Palma, Gran Canaria, La Gomera, Lanzarote, Tenerife.
All itineraries also feature Madeira, known as the “Garden Isle” due to its colourful flora and fauna.
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18 nights • Adonia’s Discovery itinerary features the lesser-known Canary Islands, perfect for exploring, Fuerteventura, Tenerife and La Gomera.
• Scenic cruising up the River Guadalquivir right into the heart of Seville en route to the Canary Islands.
• Stretching sandy beaches and Moroccan souks in Agadir.
Ex UK Summary
Baltic:
Duration Key Features Adonia Arcadia Aurora Azura Oceana Oriana Ventura
10 nights Christmas Markets cruise.
Features an overnight in Hamburg, giving passengers the opportunity to wander the Hamburg Christmas market under twinkling lights.
This itinerary also offers an evening in Amsterdam to soak up the city’s vibrant atmosphere and scenic cruising through the Kiel Canal.
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14 nights All itineraries feature an overnight in the jewel of the Baltic’s crown – St
Petersburg.
Oriana’s X410 & X419 also feature overnights in Stockholm, one of the most beautiful cities in Scandinavia.
Medieval Tallinn and compact Copenhagen are also highlights of the Baltic programme.
Explore the lesser-known ports Gdynia and Klaipeda on Arcadia’s J405.
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16 nights All of Adonia’s Baltic itineraries feature scenic cruising up the Kiel
Canal.
Adonia’s D407 on the 25-Jun will be in Kiel for the Kiel Week Tall Ship parade. Kiel Week is the largest summer festival in Northern Europe with around 2,000 events in culture, sailing, entertainment, science, politics, industry and sport.
Adonia’s Baltic cruises explore hidden gems such as Saaremaa Island, Visby and Sassnitz.
Ex UK Summary
Iberia:
Duration Key Features Adonia Arcadia Aurora Azura Oceana Oriana Ventura
9 nights 10 nights 11 nights 12 nights
Visit cities with a strong nautical tradition such as Lisbon, Vigo, Seville (tours from Cadiz) and Gibraltar.
Features La Coruna, Cadiz, Malaga, Gibraltar and Lisbon.
A highlight port of Aurora’s R423 is Morocco’s Casablanca.
Oceana’s E429, E505 and Oriana’s X501 venture to North Africa; offering the opportunity to explore the uniquely beautiful and frenetic Casablanca & Agadir.
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12 nights Cruise up the Guadalquivir River into the heart of Seville for an
overnight stay.
Explore off the beaten track destinations such as Portimao, Tangiers and El Ferrol.
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16 nights A wonderfully paced itinerary allowing plenty of time for
relaxation on board and exploring some hidden gems.
Cruise up the Guadalquivir River into the heart of Seville for an overnight stay.
Cruise up the Garonne River into the heart of Bordeaux.
Ex UK Summary
Cruise Breaks:
Duration Key Features Adonia Arcadia Aurora Azura Oceana Oriana Ventura
3 nights Azura & Aurora’s 3 night cruise breaks will take passengers to Bruges (tours from Zeebrugge), the “Venice of the North”
These itineraries offer the perfect balance of relaxation and exploration; with one day at sea and one day in port.
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4 nights If you can afford a little longer our 4 night cruise breaks offer an additional European destination to explore; including the winding streets and canals of Amsterdam and Antwerp’s diverse architecture.
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6 nights Adonia’s 6 night cruise break will feature her maiden call to St Mary’s on the Scilly Isles, as well as calls to St Peter Port in Guernsey and Honfleur.
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7 nights There is a wide range of European cities to explore on our 7 night cruise breaks.
Key highlights include Bilbao, famous for the Guggenheim modern art gallery and El Ferrol, a historical Galician city.
Arcadia is operating a 7 night Christmas break, visiting some of the best Christmas atmospheres Europe has to offer: Copenhagen, Bruges (tours from Zeebrugge) and Oslo.
From Cherbourg passengers can explore Mont St Michel, Bayeaux and St Malo.
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7 nights Two of Adonia’s 7 night cruise breaks meander up the Garonne River into the heart of Bordeaux.
The third 7 night cruise break on Adonia stretches over to the Irish coast calling at Cork, stopping off at St Mary’s on the Scilly Isles en-route.
Other highlights include St Peter Port in Guernsey and Honfleur, gateway to Bayeaux.
Ex UK Summary
Something Different:
Duration Key Features Adonia Arcadia Aurora Azura Oceana Oriana Ventura
21 nights Aurora Eastern Mediterranean
Highlights include Haifa, which offers passengers the opportunity to discover Jerusalem and Bethlehem and some of the most sacred sites in the Holy Land.
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24 nights Aurora Black Sea
Highlights include Yalta, a jewel on the Crimean peninsula surrounded by steep mountain peaks, or explore the old town in Odessa.
Passengers can explore the site of ancient Greece in Athens (tours from Piraeus).
This itinerary also features an overnight in Istanbul.
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25 nights Arcadia Canada New England
Arcadia’s Canada New England cruise offers passengers the opportunity to explore New York by day and admire the glittering skyline by night – with two days and an overnight in port.
Other highlights include an overnight in Quebec, whose steep cobbled streets and maple trees make it one of the most dazzling spectacles on earth in these autumnal months.
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24 nights Caribbean
Key highlights include Bridgetown in Barbados, glorious Caribbean beaches, bars, cafés and restaurants.
We offer a variety of Caribbean destination across the three itineraries including Antigua, Dominica, Grenada, St Kitts, St Maarten and Tortola.
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During the winter months both Azura and Ventura will be Caribbean
bound, offering a series of fly cruises from Barbados. The ships will
operate two 14 night itineraries and turnaround in Barbados on alternate
weeks. Passengers can choose to fly out to the Caribbean on a Friday or
Saturday. If passengers have chosen to fly out to the Caribbean on a
Friday, their return flight will be overnight on a Friday, arriving Saturday.
Likewise, if they have flown out on a Saturday, they will fly back
overnight on a Saturday, arriving home on Sunday.
Flights
The fare for the Caribbean cruises includes Economy class flights to/from Barbados on reputable charter and scheduled carriers (such as Thomas Cook Airlines, Thomson Airways and British Airways) as well as transfers between the airport and the ship.
Charter flights are available from four air cities for the 2014/15 Caribbean programme –
BHX – Birmingham, LGW - London Gatwick, MAN – Manchester, GLA – Glasgow (flights from Glasgow are available for a supplement of £80 per person, on eight Ventura Caribbean cruises throughout the season)
On our dedicated charter flights passengers can upgrade to a larger, more comfortable Premium seat for £299 per person return or £149pp for Caribbean transatlantic crossings. These upgrades can be purchased at the time the cruise is booked, but are subject to availability. Upgraded scheduled flights are available on request within 11 months of departure. Scheduled flight upgrades are subject to availability and are available from/to London only. What’s included in a Caribbean fly-cruise?
*Economy class flights from/to Barbados including government fees and taxes,
*A P&O Cruises representative to meet passengers at their departure airport, *For Economy passengers, complimentary in-flight meals,
*For Premium Economy passengers on our dedicated charter flights, complimentary in-flight meals and drinks (excluding Champagne),
*Coach transfers to/from the ship on embarkation/disembarkation dates Optional Extras
When travelling on our charter flights, specific seats can be pre-purchased online from approximately 12 weeks before departure, subject to availability. When travelling on scheduled flights, it may be possible to pre-book seats subject to each airline’s policies.
Themes
P&O Cruises are offering extra sparkle, with our
star-studded themed cruises. Professional dancers from BBC
One series Strictly Come Dancing and food & wine
experts Marco Pierre White, Atul Kochhar and Olly Smith
all join us on board, plus we’re celebrating 30 years of
Music Festivals at Sea.
The 2014/15 Euro Med and Caribbean programme
features four Strictly Come Dancing themed cruises,
three Music Festival At Sea cruises and several food &
wine cruises (TBC).
For more information visit the P&O Cruises Themed Cruises module.
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Strictly Come Dancing returns to P&O Cruises in 2014 with more
spectacular dancing from some of the professional dancers from the hit
BBC One TV show, and critique from outspoken judges. Whether
passengers want to learn to Tango, Quickstep and Salsa, or simply sit
back and enjoy watching the sizzling performances, these cruises offer
an entirely unique experience.
On each cruise there will be a stunning performance by the show’s
professional dancers and the opportunity to meet them and maybe
learn a move or two. There will also be the chance to ask questions,
hear about the glittering world of Strictly and to see some amazing
costumes from the show.
There will be a Strictly extravaganza, a new Strictly theatre show,
devised and choreographed by P&O Cruises and the BBC, starring the
Headliners theatre company and featuring music and VT from the show
from December 2013, throughout the fleet.
Music Festivals at Sea: In 2014 our popular Music Festivals at Sea programme
celebrates its thirty year anniversary. It all began in October 1984 when the
first cruise was presented – at that time the focus was on classical music. After
a few years the programme evolved to include opera, operetta, quizzes,
recitals, ensembles and the lighter side of the guest artistes’ repertoire - and so
the programme became known as Music Festivals at Sea.
In recent years we’ve presented concerts ashore and introduced passenger
choruses led by some of today’s leading choral directors, with performances of
many Gilbert & Sullivan productions and well known oratorios. As well as
famous hosts from the world of broadcasting, we’re also joined by
international opera singers and instrumentalists, famous tenors, sopranos and
violinists, string quartets and ensembles who combine their magnificent talent
to deliver you an extraordinary world of music.
Celebrity chef cruises: With restaurants and wine bars on board
our fleet of ships, Marco Pierre White, Atul Kochhar and Olly Smith
bring their talent for all things palatable to your wine and dining
experience. In 2014 they’ll be travelling on designated cruises
throughout the programme to deliver even more flavour to the
holiday experience.
Unpublished cruises: we will also be launching four new Cruise
Breaks for 2014, which will feature exciting entertainment for
passengers. These cruises aren’t brochured and will not be on sale
at launch, so keep an eye out for our announcements.
P&O Cruises
2014/2015 Product
REVIEW
2014/2015 Product
Overview
Congratulations!
You have completed the ‘P&O Cruises 2014/2015 Product’ course material.
Please review a few of the key points below.
• The new P&O Cruises programme visits 218 ports in 77 countries across 269 cruises • Ventura will be embarking on a Fly Med programme from March to October offering a
choice of seven or 14 night sailings
• The remainder of the fleet will be offering “best of” ex-UK cruises ranging from two night party cruises to 25 night Canada and New England
• Over the winter 2014/2015 Azura and Ventura will be in the Caribbean operating 14 night itineraries
• P&O Cruises will continue to offer themed cruises including Strictly Come Dancing, Music festivals at Sea and cruises featuring our celebrity chefs
