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Development of Organisational

Development of Organisational

and Business Models for the

and Business Models for the

Long-term Preservation

Long-term Preservation

of Digital Objects

of Digital Objects

S u s a n n e L a n g

Bavarian State Library

Munich Digitisation Centre

M i c h a e l M i n k u s

University of the

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•Objectives

•Approach

•Business Model

•An illustration of some modelling

elements on a running system

•Process Model

•Model Integration and Individualisation

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Challenges

Digital objects represent added value

We need to secure the availability for the long term

• The number of digital objects is growing fast

• Infrastructures change rapidly

• Funds run dry

Long-term preservation of digital objects

and metadata is an absolute necessity

Challenges

Digital objects represent added value

We need to secure the availability for the long term

• The number of digital objects is growing fast

• Infrastructures change rapidly

• Funds run dry

Long-term preservation of digital objects

and metadata is an absolute necessity

(4)

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about 6 million files in September 2005 at the Bavarian State Library

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organisational and business models

organisational and business models

innovative, reliable, and sustainable

supplied by FreeFoto.com

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• General Guidance

• Recommendations

• Decision Support

• Roadmap for further research,

development, and funding

(7)

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Development of Organisational and Business

Models for the long-term preservation of digital

objects from digitisation projects

•Duration: 1 year – 2008

•Partners: Bavarian State Library Munich,

University of Federal Armed Forces, Munich

•Funded by the German Research Foundation

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Methodological Approach

C

u

rr

en

t

S

ta

te

Business and Context

Business and Context

Future Visions for

Information Provision

Future Visions for

Information Provision

P

ro

ce

d

u

re

s

Questionnaire

Literature Review

Planned National Workshop

Literature

Review

and Adaption

Literature

Review

and Adaption

Digitisation and LTP in Memory Organisations

Digitisation and LTP in Memory Organisations

Process

Modelling

Process

Modelling

Business

Modelling

Business

Modelling

Process Oriented Business Model

specific to Digitisation and LTP

in Memory Organisations

Process Oriented Business Model

specific to Digitisation and LTP

in Memory Organisations

Generic

Business Model

Generic

Business Model

Generic

Process Model

Generic

Process Model

T

o

o

ls

et

R

es

u

lt

s

• Organisational Models and Business Plans

• Suggestions for Future Research,

Development, and Funding

• Organisational Models and Business Plans

• Suggestions for Future Research,

Development, and Funding

In

d

iv

id

u

a-li

sa

ti

o

n

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Generic

B u s i n e s s M o d e l

Generic

B u s i n e s s M o d e l

Competitive

Strategy

Competitive

Strategy

a

pre-condition for

supports the

realisation

Situation for

Competition

Situation for

Competition

creates

incentive for

is externally

set for

Business

Goals

Business

Goals

Business

Plan

Business

Plan

a precondition

for

is basis for

Potential of

Benefit

Potential of

Benefit

defines

Potential of

Success

Potential of

Success

describes

refers to

Recipient

(10)

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Generic Business Model

Generic

B u s i n e s s M o d e l

Generic

B u s i n e s s M o d e l

Competitive

Strategy

Competitive

Strategy

a

pre-condition for

supports the

realisation

Situation for

Competition

Situation for

Competition

creates

incentive for

is externally

set for

Business

Goals

Business

Goals

Business

Plan

Business

Plan

a precondition

for

is basis for

Potential of

Benefit

Potential of

Benefit

defines

Potential of

Success

Potential of

Success

describes

refers to

Recipient

Generic

B u s i n e s s M o d e l

Generic

B u s i n e s s M o d e l

Competitive

Strategy

Competitive

Strategy

a

pre-condition for

supports the

realisation

Situation for

Competition

Situation for

Competition

creates

incentive for

is externally

set for

Competitive

Strategy

Competitive

Strategy

a

pre-condition for

supports the

realisation

Situation for

Competition

Situation for

Competition

creates

incentive for

is externally

set for

Business

Goals

Business

Goals

Business

Plan

Business

Plan

a precondition

for

is basis for

Business

Goals

Business

Goals

Business

Plan

Business

Plan

a precondition

for

is basis for

Potential of

Benefit

Potential of

Benefit

defines

Potential of

Benefit

Potential of

Benefit

defines

Potential of

Success

Potential of

Success

describes

refers to

Recipient

Potential of

Potential of

Success

Success

describes

refers to

Recipient

Business Modelling

provides means for

structures, trading practices, and operational

processes and policies.

- informal and formal

descriptions that

represent various

aspects of business,

including purpose,

offerings, strategies,

infrastructure,

organisational

s

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Generic

P r o c e s s M o d e l

Generic

P r o c e s s M o d e l

a

precondition

for

is basis for

is basis for

Organisational

Structure

Procedural

Organisation

Domain

Know How

Tasks

Tasks

Resources

Resources

Dynamic

Structures

Dynamic

Structures

Managed

Information

Managed

Information

Quantitative

Aspects

Quantitative

Aspects

describe

responsibilities

are needed to

transform tasks

visualise hierarchical

groups

provides the

possibility of

measurement

illustrate

dependencies

Static

Structures

Static

Structures

show processes

Spatio-temporal

Aspects

Task

Performers

Task

Performers

makes

benefits visible

provides an overview of

activities that are

controlled by objectives

(12)

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12

Generic Process Model

responsibilities and resources

Process Modelling

provides means for

- analysis of operations

- definition, structuring,

and integration of

business processes

- design of process

chains

- allocation of process

rr

- process improvement and process management.

Generic

P r o c e s s M o d e l

Generic

P r o c e s s M o d e l

a

precondition

for

is basis for

is basis for

Organisational

Structure

Procedural

Organisation

Domain

Know How

Tasks

Tasks

Resources

Resources

Dynamic

Structures

Dynamic

Structures

Managed

Information

Managed

Information

Quantitative

Aspects

Quantitative

Aspects

describe

responsibilities

are needed to

transform tasks

visualise hierarchical

groups

provides the

possibility of

measurement

illustrate

dependencies

Static

Structures

Static

Structures

show processes

Spatio-temporal

Aspects

Task

Performers

Task

Performers

makes

benefits visible

provides an overview of

activities that are

controlled by objectives

Generic

P r o c e s s M o d e l

Generic

P r o c e s s M o d e l

a

precondition

for

is basis for

is basis for

Organisational

Structure

Procedural

Organisation

Domain

Know How

a

precondition

for

is basis for

is basis for

Organisational

Structure

Procedural

Organisation

Domain

Know How

Tasks

Tasks

Resources

Resources

Dynamic

Structures

Dynamic

Structures

Managed

Information

Managed

Information

Quantitative

Aspects

Quantitative

Aspects

describe

responsibilities

are needed to

transform tasks

visualise hierarchical

groups

provides the

possibility of

measurement

illustrate

dependencies

Static

Structures

Static

Structures

show processes

Spatio-temporal

Aspects

Task

Performers

Task

Performers

makes

benefits visible

provides an overview of

activities that are

controlled by objectives

Resources

Resources

Tasks

Tasks

Dynamic

Structures

Dynamic

Structures

Managed

Information

Managed

Information

Quantitative

Aspects

Quantitative

Aspects

describe

responsibilities

are needed to

transform tasks

visualise hierarchical

groups

provides the

possibility of

measurement

illustrate

dependencies

Static

Structures

Static

Structures

show processes

Spatio-temporal

Aspects

Task

Performers

Task

Performers

makes

benefits visible

provides an overview of

activities that are

controlled by objectives

(13)

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Partial Models of the

generic Business Model

• market model - incl.

demand and competition

• product offer model

• production model

• distribution model

• utilisation model

• procurement model

• operating model

• capital model – incl.

financing and revenue

Partial Models of the

generic Process Model

• value-added chain model

• role and organisational

chart model

• objective model

• data model

• information model

• event-driven process

chain model

• product tree model

• process selection matrix

model

Legislation

Legislation

Technology

Technology

Finances

Producer mitSIP

Erhalt bestätigt E rhalt nichtbestätigt Q ualitätserg ebnisse erhalten

S IP übertragen AIP erhalten Beschreiben de Informatio nen generiert A dministration (OA IS ) [U pdated] S IP liegt vor Data formatting & doc. stds....

S IP, AIP [for audit] liegen vor Ü bertrage S IP, AIP [for audit] Report request liegt vor A dministration(OAIS ) Archival Storage (OAIS ) S peicher-bestätigung erhalten Audit reportliegt vor Report liegtvor

Database update respons... Receive Submission Quality Assurance Generate A IP Generate D escriptive Info CoordinateUpdates D ata Management (OA IS) D ata Management (OA IS)

Result setliegt vor

Order liegt im Systemvor Disseminatio n request liegt vor Result set verworfen Adm inistration (OAIS) Dissem ination request

liegt vor Consumer hat Request Co-ordinate Access Activities Deliver Response Generate DIP DIP erstellt

DIP liegt vor AIP liegt vor

Archival Storage (O AIS)

Administration

(OAIS) Producer Consumer Approved standards, migratio... Inventory reports, performa... Develop Packaging

designs ... PreservationDevelop Strategies... AIP/ SIP

templates,AIP/ SI... Administration (OAIS) Issues liegen vor Prototype requests liegen vor Monitor technology Prototype requests liegen vor Advice liegt vor Proposal, Recommend ations lieg... Prototype results liegenvor

Technology alerts, External... Beobachte festgelgte Allgemein... Service requirements liegen vor Product technologies liegen vor Umfragen (Surveys) liegen vor Consumer Producer Anforderung en zur Erhaltung... Reports, Requirementalerts,... Ingest (OAIS) Ingest Archival Storage (OAIS) Access Administration

nur interne Leistungen externe Leistungen

nur interne Leistungen externe Leistungen nur interne Leistungen externe Leistungen

externe Leistungen Administration Archival Storage Data Management Ingest Access Administration

Administration (OAIS) Ingest Archival Storage Data Management Preservation

Planning Access Management Producer Consumer externe Leistungen Preservation Planning (OAIS) Producer Consumer Administration

nur interne Leistungen externe Leistungen

Access (OAIS) Consumer Administration Archival Storage Data Management

nur interne Leistungen externe Leistungen

Producer Consumer Administration Ingest Preservation

Planning

externe Leistungen Access Preservation

Planning Administration ist Vorgänger von

ist Vorgänger von QA results AIP

Descriptive info

Error logs Storage confirmation Notice of data transfer Operational statistics Report Database Update response Report Status of updates Descriptive info Report Result set Policies System evolution policies Change request, procedures, tools Final ingest report SIP [for approval] SIP for design

Audit Report Lien Final ingest report Submission/ schedule agreement Policies Updates Reports Format stds. Documentation stds, procedures [Updated] SIP Bill Performance info Invenory reports Approved standards Migration goals Advice Issues Preservation requirements Prototyp results Reports Technology alerts Requirement alerts Emerging standards Surveys Proposals Recommendatio ns AIP/ SIP templates AIP/ SIP review

Migration packages Customization advice

Notice of shipped order DIP

Assistance Billing info Submission/ schedule agreement SIP Product technologies Appeal Order Assistance request Query request Report request Service requirements Payment ist Vorgänger von

Data Management (OAIS) ist Vorgänger von ist Vorgänger von

Process Oriented Business Model

specific to Digitisation and LTP

in Memory Organisations

Process Oriented Business Model

specific to Digitisation and LTP

in Memory Organisations

Model Integration

Organisational Models

and Business Plans

Organisational Models

and Business Plans

Individualisation

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Benefit for Your Specific Organisation

Individualisation

Organisational Models

and Business Plans

Organisational Models

and Business Plans

Compliance

Management

Compliance

Management

Process

Governance

Process

Governance

Corporate Social

Corporate Social

Responsibility

Responsibility

provides an overview of

activities that are controlled

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15

Benefit for Your Specific Organisation

Individualisation

Organisational Models

and Business Plans

Organisational Models

and Business Plans

Compliance

Management

Compliance

Management

Process

Governance

Process

Governance

Corporate Social

Corporate Social

Responsibility

Responsibility

provides an overview of

activities that are controlled

by business goals

Individualisation

Organisational Models

and Business Plans

Organisational Models

and Business Plans

Compliance

Management

Compliance

Management

Process

Governance

Process

Governance

Corporate Social

Corporate Social

Responsibility

Responsibility

provides an overview of

activities that are controlled

by business goals

Compliance

Management

Compliance

Management

Process

Governance

Process

Governance

Corporate Social

Corporate Social

Responsibility

Responsibility

provides an overview of

activities that are controlled

by business goals

Benefits in the context of

Digitisation and LTP

- establishing and

operating a

trustworthy digital

archive

- design of a

d

comprehensible risk management and quality

management for information preservation

- description clear outsourcing scenarios

- definition of procedural requirements for information

technology

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Ingest

Upload

$

$

Harvesting

OPAC

World Cat

Library Archiving and

Access System

Authentication

Storage System

WWW

Distribution

Storage and

Preservation

User

Search Engines

Digitisation

Digital Collections

Access

Production

Delivery

An illustration of some modelling elements on a running system

(17)

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Expected Results

• General guidance, recommendations, and decision support for high

quality business plans and organisational structures / models

• holistic approach

• economical, technological, and legal aspects are integrated

• flexibility

• generic elements are provided

• controlling complexity

• engineering / reengineering methods are used

• established and standardised modelling practices are applied

• familiarity and efficiency

• prior work is reused and adapted

• More precise formulation of further research, development, and funding

Current State of Our Study

• First application of our approach

• Major reference models are already adapted, e.g., OAIS, DSEP

• Questionnaires are currently analysed

• Final report is scheduled for Q1/2009

(18)

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18

Bavarian State Library, Munich

<FN>.<LN>@bsb-muenchen.de

Tobias Beinert, Susanne Lang, Astrid Schoger

University of the

Federal Armed Forces, Munich

<FN>.<LN>@unibw.de

Uwe M. Borghoff, Harald Hagel,

Michael Minkus, Peter Rödig

References

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