Enterprise
Mobility
Enabling the
Why do you need a mobile strategy?
of business leaders
predict that
mobile-first companies will
disrupt mature
industries in 2013
of them rank mobility
at the top of their list
of strategic priorities
Less than half have
a comprehensive
Start where the numbers are…
or ~60 million Americans
are members of a mobile
workforce*
of key decision makers cite
that support of a mobile
workforce is a key area of
priority**
* Source: Yankee Group
**Source: Forrester Research ForrSights Networking and Telecommunications Survey, Q2, 2012.
Base: 1535 North American and European IT decision makers.
Who makes up the mobile workforce?
Traditional vs. technology-enabled mobile workforce
Paper-oriented approach
Office
check-in
for
work
orders.
Paper
dependent
forms
Manual
recording on
paper forms
Office
check-out
to turn in
paperwork
and reports
Technology-enabled approach
Remote login
for work
Electronic
recording in
field and
real-time
updating
Electronic
record of
compliance
reporting
Increased
productivity
of field workforce
and accuracy
of data
Tools for the modern day field force
Allows workers to improve efficiency
and accuracy
Photograph pre- and post-state of proof of
completion
Enable proactive, cost -saving work
Mash-up geo-data with system metadata
Eliminate handoffs
Supercharge your sales teams
Enables sales to improve customer
satisfaction and increase sales
Capture key information to build customer rapport
Perform complex calculations to help upsell efforts
Present custom canned analyses to drive decisions
Create new customer records remotely
Empower your executives
Navigate through key dashboards easily
Gives executives access to key
data and performance metrics
Show key metrics with click through details
Connect to social media and show key buzz
Showcase product sales performance
Security is a critical consideration!
7.1 million smartphones
were lost,
damaged, or stolen in 2012
*
80% of consumers
use their personal
phones or tablets for work
**
72% of businesses
are in process of or
planning to further adopt mobile devices
***
Always be sure you:
•
Implement technologies that limit risks from
compromised or misplaced devices.
•
Design applications that ensure security is
never compromised for user experience.
Getting started – developing your mobile strategy
Look at your
business
goals
and your
employee
needs
…
Think
about how
the mobile form
factor and
capability set
can be used to
innovate …
Focus on
performance
…
Build a
premium
user experience
for your
employees
Don’t
patch
web
applications
to
“just work”
on
smart phones and tablets…
Don’t
limit
mobile
innovation
to
customer
-centric
solutions only
Don’t
skip
strategy
creation…
KPMG can help. Contact us.
Want to know more? Want to get started
on your mobile strategy and solutions?
KPMG has the experience to help you
enable your mobile workforce of today
and tomorrow.
www.kpmg.com
Additional KPMG contacts
Lou Trebino
Managing Director, Disruptive
Technologies
+1 973 912 4619
Michael Benza
Director, Mobile Solutions
+1 212 954 2280
Steve Chase
Principal, Global Lead Management
Consulting Technology
+1 214 840 4200
Miriam Hernandez-Kakol
Principal, U.S. Technology
Enablement Leader
+1 973 912 6227
Matt Bishop
Principal, Global CIO Advisory Leader
+1 214 840 2749
Rick Wright
Principal, Global Lead Cloud
+1 617 988 1163
Cliff Justice
Principal, U.S. Leader Shared
Services and Outsourcing
+1 713 319 2781
Claudia Saran
Principal, U.S. People and Change
Leader
+1 312 665 3088
Duncan Avis
Managing Director, Customer Digital
Strategy
+1 703 286 8733
Alton Adams
Principal, Customer Strategy and
Growth
+1 404 222 3000
Dave DiCristofaro
Partner, Global Lead Risk Consulting
IT Advisory
+1 212 872 3382
Sanjaya Krishna
Principal, U.S. Digital Risk Consulting
Leader
+1 703 286 8504
John Hair
Director, Risk Consulting and Digital
Services
+1 312 665 3606
Greg Bell
Principal, U.S. Service Leader
Information Protection
+1 404-222-7197