STANDARDS OF EXCELLENCE IN PUBLIC ADMINISTRATION EDUCATION AND TRAINING

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(Questionnaire for Staff Colleges, IPAs, MDIs, and Schools of Public Administration) 1. Name of Institution:_________________________________ _________________________________________________ 2. Address Street: --- --- City: --- State/Province: --- Country: --- Phone No.: ( )--- Fax No.: ( )--- e-mail: ___________________________________________

PART ONE: GOVERNANCE AND FUNDING STRUCTURE 3. Is your institute/school/faculty (check ONE only):

(a) an integral part of the Public Service and “fully owned” by Government (O)?

(b) an academic unit in a University or institution of higher learning (O)? (c) a hybrid (that is accountable both to Government and to a University) (O)? (d) Completely autonomous (of government and university control) (O)? 4. When it comes to curriculum planning and development, your institute’s highest decision making body is (check ONE only):

(a) a Government Ministry/Department (O)

(b) the Accreditation Unit of the local Ministry of Education (O)

a University to which the Institution is, for degree-awarding purposes, affiliated (O)

(e) an autonomous Board of Directors/Governing Board/Governing Council made up of representatives of Government, Universities, the Private Sector, and Civil Society (O)

(f) Any other (named______(O)____________________________________)

5. Proportion of your institute’s operating expenses met from Government subventions and miscellaneous central government transfers (check ONE only):

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(a) Less than 50 per cent (O) (b) 50 to 75 per cent (O) (c) 76-100 per cent (O)

(d) Information not available (O)

6. Proportion of operating expenses met from the budget of a University or institution of higher learning (check ONE only):

7. Proportion of operating expenses met from private donations/endowments/philanthropies (check ONE only):

PART TWO: PROGRAMME FOCUS 8. Your institute’s Basic Mandate is (Check ONE only):

(a) Conduct of academic (graduate/under-graduate degree/diploma) public administration programmes ONLY (O);

(b) Conduct of pre-entry and/or post-entry in-service training programmes ONLY (O);

(c) Conduct of both academic and practical (in-service) training programmes (O).

9. Please check the type of programmes/courses that your institute delivers

Degree programs Non-degree programs and courses Type of programmes/courses

Pre-entry entry Pre-entry Post-entry

‘in-company’/within Dept./Ministry

_□

Free subscription by individual students (attendance may or may not be paid for by their employers)

fulltime□ part-time□

fulltime□

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10. Your institute’s Programme Target Groups are (check all applicable responses): (a) Political functionaries and elected officials (Governors, Ministers,

parliamentarians, Chairpersons and Chief Executives of State-owned enterprises, Mayors, Councilors, and Local Government Chairpersons, etc.) (O)

(b) Top-level career officials (such as Permanent/Principal Secretaries, Secretaries-/Directors-General, heads of police and security agencies, and their immediate lieutenants) (O);

(c) Middle Management personnel (O); (d) New entrants into the Public Service (O);

(e) Under-graduates (with or without any career plan) (O); (f) Graduate students (doing Masters and doctorates) (O).

10. What special advantage, if any, does your institute/school enjoy in the delivery of programmes to any of the under-listed organizations (check ONE against each organizational category)

Organization that might or might not make demand for your institute’s services/products Total monopoly Preferred supplier No prerogatives of any kind (as your institute has

to compete with rival suppliers of education/training

products)

Central government as a whole O O O

A specific Ministry/Department O O O

Local or regional government O O O

Public/State-owned Enterprise O O O

Other (e.g., international organizations, NGOs, and non-profit sector)

O O O

11. The duration of the longest-running in-service (post-entry) training programmes organized by your institute/school ranges from (check only ONE appropriate response):

(a) 1 to 6 days (O)

(b) one to four weeks (O) (c) five to eight weeks (O) (d) nine to twelve weeks (O)

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11. The duration of the longest-running academic (accredited certificate, diploma, and degree) programmes organized by the Institution ranges from (check only ONE appropriate response):

(a) 3-6 months (O) (b) 12-18 months (O) (c) 18 to 24 months (O) (d) 24 months and above (O)

(e) Not applicable (as the institute runs NO academic programme). PART THREE: EDUCATION AND TRAINING STANDARDS

12. Is admission into any of your post-entry, in-service, training programmes contingent upon the candidates having (check YesO or NoO against each under-listed question):

(a) certain minimum educational qualifications? (Yes O/No O)

(b) a number of years of experience in the public/private sector? (YesO/NoO) (c) seniority over other eligible candidates? (YesO/NoO)

(d) a status classified as under-represented (e.g., women, ethnic minorities,

physically handicapped);

(e) Not applicable (O)

13. Is admission into any of your academic (certificate/diploma/degree) programmes contingent upon the candidates having:

(a) certain minimum educational qualifications? (YesO/NoO)

(b) a number of years of experience in the public/private sector? (YesO/NoO) (c) seniority over other eligible candidates? (YesO/NoO)

(d) a status classified as under-represented (e.g., women, ethnic minorities,

physically handicapped);

(e) Not applicable (O)

14. Taking into account your institute’s rules and regulations currently in force, check the number that accurately reflects the importance attached to ALL the underlisted factors in the evaluation of participants on the in-service training programmes organized by the Institution (please note that 0O denotes “no importance” and 5O stands for highest degree of importance):

(a) Attendance at lectures only (0O, 1O, 2O, 3O, 4O, 5O,);

(b) Attendance at lectures and participation in working group discussions (0O, 1O, 2O, 3O, 4O, 5O):

(c) Satisfactory completion of individual and/or group assignments (0O, 1O, 2O, 3O, 4O, 5O,);

(d) Demonstration of leadership skills in class, at boot camps, or in other group settings integrated into course work (0O,1O,2O,3O,4,O,5O);

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(e) Performance in examinations, i.e., examinations conducted in formal and duly invigilated examination settings (0O, 1O, 2O, 3O, 4O, 5O,).

15. Taking into account your institute’s rules and regulations, check the number that accurately reflects the importance accorded to ALL the underlisted factors in the evaluation of successful completion of the academic (degree and diploma) programmes organized by the Institution (0O= no importance, and 5O is maximum importance):

(a) Attendance at lectures only (0O, 1O, 2O, 3O, 4O, 5O,);

(b) Attendance at lectures and participation in seminars (0O, 1O, 2O, 3O, 4O, 5O);

(c) Satisfactory completion of assigned work, including essays, dissertations, theses, etc. (0O, 1O, 2O, 3O, 4O, 5O);

(d) Performance in examinations, i.e., examinations conducted in formal and duly invigilated examination settings (0O, 1O, 2O, 3O, 4O, 5O);

(e) Comments and opinions of external assessors/examiners (0O, 1O, 2O, 3O, 4O, 5O).

16. A student/participant who completes the training programmes organized by your institute can expect to receive (check all responses applicable to the various types of training programmes organized):

(a) no certificate of any kind (O); (b) a certificate of attendance (O);

(c) a certificate of merit (that counts towards promotion/advancement) (O); (d) instant promotion (O);

(e) any other recognition of importance attached to participation (which is_________(O)_________________)

17. A student/participant who successfully completes your institute’s academic (degree/diploma) programmes can expect to receive (check all applicable responses):

(a) no certificate of any kind (O); (b) a certificate of attendance (O); (c) a certificate of merit (O); (d) a degree or diploma(O);

(e) prizes, awards and sundry honours (O)

(f) any other recognition of importance attached to participation (which is___________(O)______________).

18. If success at formal examinations/tests is a requirement for the award of your institute’s certificates/diplomas/degrees, how would you characterize the integrity of the institutional arrangements and processes currently in place (check ONE only):

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(a) the arrangements for the conduct of examinations are adequate and totally fool-proof (O);

(b) the arrangements are adequate, though could be slightly improved (O); (c) the arrangements are inadequate and capable of being manipulated (O); (d) the arrangements are characterized by widespread mal-practices(O);

(e) Not applicable (as examinations are not part of our training programme (O).

19. How would you rate the degree of confidence that your clients (i.e., your students, the sponsoring organizations, and possibly, the general public) have in the quality of your programmes as well as the integrity of the quality control system currently in place (tick ONE only)?:

(a) Very high (O) (b) High (O) (c) Not so high (O) (d) Low (O)

(e) Very low (O).

20. Rank the importance given to the following themes in the design of post-entry (in-service) training curricula (by checking the applicable figure, with 0O denoting no importance, and 5O maximum importance):

(a) Policy analysis and strategic planning (0O, 1O, 2O, 3O, 4O, 5O);

(b) General management practices and techniques (0O, 1O, 2O, 3O, 4O, 5O); (c) Budgeting and financial management (0O, 1O, 2O, 3O, 4O, 5O);

(d) Human resource management (0O, 1O, 2O, 3O, 4O, 5O);

(e) Social science and humanities (methodologies, concepts, and empirical analyses) (0O,1O,2O,3O,4O,5O);

(f) Procurement and inventory management (0O, 1O, 2O, 3O, 4O, 5O); (g) Ethics, values and public integrity (0O, 1O, 2O, 3O, 4O, 5O); (h) Micro- and/or macro-economics (0O, 1O, 2O, 3O, 4O, 5O);

(i) Quantitative techniques and/or statistical analysis (0O, 1O, 2O, 3O, 4O, 5O);

(j) Leadership, decision making and change management (0O, 1O, 2O, 3O, 4O, 5O);

(k) Administrative and management theory (0O, 1O, 2O, 3O, 4O, 5O);

(l) Comparative public administration and governance (0O, 1O, 2O, 3O, 4O, 5O);

(m) Regional planning and administration (0O, 1O, 2O, 3O, 4O,5O); (n) Local government and decentralization (0O, 1O, 2O, 3O, 4O, 5O);

(o) E-government and/or application of ICT in the delivery of essential services (0O, 1O, 2O, 3O, 4O, 5O);

(p) Research methodology (0O, 1O, 2O, 3O, 4O, 5O); (q) Gender issues (0O, 1O, 2O, 3O, 4O, 5O);

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(s) Any other important theme

(_____________________________________0O, 1O, 2O, 3O, 4O, 5O)

21. Some or all of the above-listed courses/themes are subject to accreditation by (tick ONE only):

(a) the Ministry of Education (O);

(b) another Government Ministry/Department (named_(O)______________) (c) the clients (sponsoring organizations/programme participants, and other

stakeholders that evaluate the worth of programmes and decide whether to continue or withdraw support) (O);

(d) your institute’s Governing Council and/or Directorate (O);

(e) a professional public administration/management association (O):

(f) a panel comprising nominees of the client organizations and professional associations (O);

(g) no-one (as accreditation is not deemed necessary) (O).

22. Rank the importance given to the following themes in the design of your institute’s academic (diploma and degree) programmes:

(a) Policy analysis and strategic planning (0O, 1O, 2O, 3O, 4O, 5O);

(b) General management practices and techniques (0O, 1O, 2O, 3O, 4O, 5O); (c) Budgeting and financial management (0O, 1O, 2O, 3O, 4O, 5O);

(d) Human resource management (0O, 1O, 2O, 3O, 4O, 5O);

(e) Social science and humanities (methodologies, concepts, and empirical analyses) (0O,1O,2O,3O,4O,5O);

(f) Gender issues (0O, 1O, 2O, 3O, 4O, 5O);

(g) Ethnic and cultural diversity issues (0O, 1O, 2O, 3O, 4O, 5O); (h) Procurement and inventory management (0O, 1O, 2O, 3O, 4O, 5O); (i) Ethics, values and public integrity (0O, 1O, 2O, 3O, 4O, 5O); (j) Micro- and/or macro-economics (0O, 1O, 2O, 3O, 4O, 5O);

(k) Quantitative techniques and/or statistical analysis (0O, 1O, 2O, 3O, 4O, 5O); (l) Leadership, decision making and change management (0O, 1O, 2O, 3O, 4O,

5O);

(m)Administrative and management theory (0O, 1O, 2O, 3O, 4O, 5O);

(n) Comparative public administration and governance (0O, 1O, 2O, 3O, 4O, 5O);

(o) E-government and/or application of ICT in the delivery of essential services (0O, 1O, 2O, 3O, 4O, 5O);

(p) Research methodology (0O, 1O, 2O, 3O, 4O, 5O); (q) Any other important theme

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23. Some of the academic-oriented courses listed under 20 (above) are subject to accreditation by (tick ONE only):

(a) the Ministry of Education (O);

(b) Another Government/Department (named____(O)________________) (c) The clients (sponsoring organizations/students and other stakeholders that

evaluate the worth of the programmes and decide whether to continue or withdraw support) (O);

(d) The Institution’s Faculty Board or a University Senate to which the Institution is affiliated (O);

(e) Professional bodies (like accounting, law, and public administration associations);

(f) No-one (as accreditation is deemed unnecessary) (O).

24. What forms does the accreditation of your institute’s academic programmes take? (check all appropriate responses)

(a) auditing of academic content (core courses and electives) and/or duration of programmes (O)

(b) inspection of teaching facilities (O)

(c) external auditing of examination questions and students’ scripts (O)

(d) benchmarking (including comparative assessment of teaching, research, and publication standards) (O)

(e) Comparison of programme mission, goals and objectives with programmes in other institutions (O)

(f) Other method(s) (specify________(O)________________________) (g) None of the above (O)

25. What forms does the accreditation of your institute’s post-entry (in-service) training programmes take? (check all appropriate responses)

(a) auditing of the “practical” content and job-relevance of training programmes (O)

(b) evaluation by the client organizations of the experience of teaching faculty (O);

(c) auditing of the theoretical (academic) content of programmes (O) (d) inspection of teaching material and research facilities (O)

(e) benchmarking and standard setting (including comparative assessment of teaching, research, and publication standards) (O)

(f) occasional feedback by client organizations on the post-attendance contributions/performance of course participants (O);

(g) Other methods (specify_____(O)_______________________________) (h) None of the above (O)

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PART FOUR: RESEARCH ORIENTATION

26. Is research considered a priority in your institute’s curriculum development and programme design? (check either YesO or NoO)

(YesO/NoO)

27. What weight is attached to research and publications in the recruitment and promotion of senior faculty staff (check ONE only):

(a) less than 10 per cent (O); (b) between 11 and 20 per cent (O); (c) between 21 and 30 per cent (O); (d) between 31 and 40 per cent (O); (e) between 41 and 50 per cent (O); (f) over 50 per cent (O).

28. Is participation in external conferences and at other academic networking events considered essential to the development of faculty staff (YesO/NoO)

29. Are staff members allowed and/or encouraged to undertake consulting assignments? (YesO/NoO)

PART FIVE: SELF-ASSESSMENT OF CAPACITY

30. Highest educational qualifications of full time instructors and faculty staff (breakdown of staff qualifications):

Percentage of staff whose highest qualification is: 20% and below 20-40% 40-60% 60-80% 80% and above First-level college / bachelor degree

(check ONE only) O O O O O

Masters degree or equivalent (check

ONE only) O O O O O

Doctorate / Ph.D. degree (check ONE only)

O O O O O

32. Staff competencies (research and publications capability, peer recognition, computer-literacy, and training in adult-learning techniques)

Percentage of instructors/faculty staff : 20% and below 20-40% 60% 40- 80% 60- 80% and above

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publication in peer-reviewed journals

Frequently cited by other scholars O O O O O

That is basically computer-literate O O O O O

With prior work experience in public

and/or private sector O O O O O

With formal training in

adult-learning and instructional techniques O O O O O

33. Percentage of administrative and financial processes conducted ON-LINE) Level of connectivity 1-20% of admin/financial processes conducted on-line 20-40 % of on-line admin/ financial process 40-60%… 60-80%… 80-100%… Check ONE only O O O O 0

34. Percentage of academic processes conducted ON-LINE Level of connectivity 1-20% of academic processes conducted on-line 20-40 %... 40-60%... 60-80%... 80-100%... Check ONE only O O O O 0

35.Research and documentation services:

(a) Does your Library subscribe to local and regional public administration journals (YesO/NoO)

(b) Does the Library subscribe to international public administration journals (YesO/NoO)

(c) Do your students and course participants have access to relevant text books (YesO/NoO)

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(e) How would you generally rate your research and documentation facilities (More than adequate O, Adequate O, Inadequate O) .

Please return completed questionnaires to: Guido Bertucci

Director

Division for Public Administration and Development Management UN Department of Economic and Social Affairs

Room DC2-1714 New York, NY 10017 Fax No: 1-212 963 9681 Tel.: 1-212-963 5859 e-mail: bertucci@un.org