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Automatic Call Distribution (ACD) SUPERVISOR USER GUIDE

Automatic Call Distribution (ACD) SUPERVISOR USER GUIDE

This publication refers to Telrad’s Automatic Call Distribution (ACD) package running on Telrad’s DIGITAL KEY BX, DIGITAL 400, and DIGITAL 1000 systems, Releases SB7, DB7, and LB7, respectively, as of August, 1999. This publication describes the operation of the ACD supervisor’s position, using any Telrad Avanti 3025 telephone.

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Automatic Call Distribution (ACD) SYSTEM MANUAL

Automatic Call Distribution (ACD) SYSTEM MANUAL

automatically after a preprogrammed number of delay rings (also called delay to answer time) by an SLT announcer or by Telrad Connegy IMAGEN. If the call waits on queue beyond the first, second or third overflow times, the call will be directed also to ring at one or more overflow queues. If the call is not answered in the queues, it can be disconnected from the ACD system and routed to an interflow DN. When a call arrives, if one or more agents are available, the call is directed to the longest idle station (Uniform Call Distribution).

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DEFINITY Enterprise Communications Server Generic 1, Generic 3, and System 75 Automatic Call Distribution (ACD) Supervisor Instructions

DEFINITY Enterprise Communications Server Generic 1, Generic 3, and System 75 Automatic Call Distribution (ACD) Supervisor Instructions

The CALLMASTER and CALLMASTER II voice terminals with Recorder Interface Module (RIM) are designed for recording calls. With this module, a warning tone notifies the agent and the calling party that the call is being recorded. Be aware that this tone may be a legal requirement. To generate this warning tone while using the Service Observing feature to monitor calls, the split/skill supervisor must activate the listen/talk mode and remain in this mode while the call is being recorded. For more information about the Service Observing feature, see “Activating Service Observing” in the section titled ACD Procedures. For information about enabling/ disabling the Record Out Signal or enabling/disabling the Recorder Warning Tone, see the DEFINITY CALLMASTER II and CALLMASTER III Voice Terminals Instructions for Programming the Options, 555-015-169.
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Automatic Call Distribution (ACD) SUPERVISOR’S USER GUIDE

Automatic Call Distribution (ACD) SUPERVISOR’S USER GUIDE

READY Agent is idle and ready to receive ACD calls. NACD-IN Agent is talking on an incoming non-ACD call. NACD-OUT Agent is talking on an outgoing non-ACD call. ACD RING An ACD call is ringing the agent's telephone. ACD CALL Agent is involved with an ACD call.

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Automatic Call Distribution (ACD) AGENT USER GUIDE

Automatic Call Distribution (ACD) AGENT USER GUIDE

You can consider interflow to be a type of "forward no answer" for ACD calls. If a call is not answered during the "interflow time”, it stops waiting at all the ACD queues. It is forwarded to the interflow port, which can be an attendant console, attendant position, trunk, trunk group, hunt group, multiple directory number (MDN), another ACD plan, or ImaGEN or voice-store- and-forward mailbox DN, or a speed dial number.

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In the call centre

In the call centre

You’ve been doing all these things in increasing increments for quite some time now, and the computer in front you has been grassing you up, spilling the beans, dobbing you in, timing your work and recording data about everything you do, estimating on its own incalculable metrics the ‘quality’ of your work. This computer is not your friend: it may ‘wire you to the information revolution’ and ‘streamline your work practices’, but those things are not good for your health. You have come to despise it. If you had a moment when no one was looking, and thought you could get away with it, you would take the butt of your telephone, the one that never rings since Automatic Call Distribution was installed, and ram it into the screen.
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Studying the Semantic Context of two Dutch Causal Connectives

Studying the Semantic Context of two Dutch Causal Connectives

The use of n-grams to measure semantic over- lap is a well known method, which has been ap- plied in the standard evaluation metrics for tasks like machine translation and automatic summa- rization. In these tasks automatic systems aim to produce a text as similar as possible to a manu- ally constructed gold standard text. To evaluate the quality of these automatically produced text, mea- sures such as BLUE (Papineni et al., 2002) and ROUGE (Lin and Hovy, 2003) measure n-gram overlap between the system text and the gold stan- dard text. Furthermore, in other types of research like in the field of literary studies n-grams have been applied, for example to discriminate between genres (Louwerse et al., 2008) or for author dis- crimination (Hirst and Feiguina, 2007).
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AUTOMATIC RATION DISTRIBUTION SYSTEM USING RFID TECHNOLOGY

AUTOMATIC RATION DISTRIBUTION SYSTEM USING RFID TECHNOLOGY

In this paper, we can provide a safe, secure and efficient way of public distribution system. By using this technique Microcontroller based automated ration shop, it solves the drawbacks of existing methods in public distribution system. It eliminates the inaccurate measurement of materials due to human mistakes and it also eliminates the process of selling the products in black market. This new technology gives solution and this research work will make a great change in public distribution system and provides benefit to the government by avoiding the corruption. Using this modern system we can have better management of the ration distribution.
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Allworx Queuing and Automated Call Distribution Guide (Release 7.2.3.x)

Allworx Queuing and Automated Call Distribution Guide (Release 7.2.3.x)

The “Ring-All” distribution mechanism rings all phones logged into the queue simultaneously. In effect, if there are any callers pending in the queue, then all available phones shall be ringing according to their configured behavior. Caller ID information during inbound ringing and statistics related to specific agents are not available for this mode of operation.

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The creation of internet communities: A brief history of on line distribution of working papers through NEP, 1998 2010

The creation of internet communities: A brief history of on line distribution of working papers through NEP, 1998 2010

The appearance of these papers added to concerns within NEP management over how to improve the coverage ratio. Another important concern around this time related to the way editors engaged with their tasks. Generating a report had remained largely unchanged from the early days of the project. The introduction of the “web tool” helped. But reports were still limited to text-based messages as editors had to “ cut and paste ” content into individual e-mail accounts for distribution. There was also a clear need to aid editors as the size of nep-all was growing. An initiative launched back in November 2001 for Sergei I. Parinov (then at the Siberian Branch of the Russian Academy of Sciences) 32 to coordinate the creation of a new technical infrastructure had proven over ambitious and collapsed. 33 Then in June 2004 and thanks to some UK government funding left over from the WoPEc project, Krichel hired Roman D. Shapiro to start the development of a new system to edit NEP reports. 34
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Digitalized Automatic Ration Material Distribution System

Digitalized Automatic Ration Material Distribution System

M.Pallikonda Rajesekaran proposed the "Automatic smart ration distribution system for prevention of civil supplies hoarding in India". This project is an electronic device with smart features like IOT interfacing, smart measuring of goods, ration card scanner. R.Padmavathi suggested the "Digitalized Aadhar Enabled ration distribution using smart card". The working algorithm has been divided into 3 parts namely cardholder authentication, ration distribution, intruder alert.

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Title: Real Time Automatic Ration Material Distribution System

Title: Real Time Automatic Ration Material Distribution System

Radio-frequency identification (RFID) based access-control system allows only authorized or liable persons to get the materials from ration shops. An RFID system consists of an antenna or coil, a trans receiver (with decoder) and a transponder (RF tag) electronically programmed with unique information. There are many types of RFID systems available in the market. RFID classified based on their frequency ranges. Some of the most commonly used RFID kits are low-frequency (30-500 kHz), mid-frequency (900 kHz-1500MHz) and high-frequency (2.4-2.5GHz)[1]. the passive tags are lighter and less expensive than active tags [2]. Global system for mobile communication (GSM) is a globally accepted standard for digital cellular communication. GSM is a common European mobile telephone standard for a mobile cellular radio system operating at 900 MHz In the current work, SIM300 GSM module is used. The SIM300 module is a Triband GSM/GPRS solution in a compact plug in module featuring an industry-standard boundary. It delivers voice, data and fax in a small form factor with low power consumption [3, 4].In this paper, we have designed and implemented an Automatic Ration Materials Distribution system Based on GSM and RFID Technology. In this system, only authentic person can be improved ration materials from ration shops based on the amount available in the RFID.
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Automatic Compensation Device for Distribution Line Based on Wireless Sensor

Automatic Compensation Device for Distribution Line Based on Wireless Sensor

In this paper, we design the automatic compensation of reactive power based on wireless sensor network, and complete the hardware and software design of the de- vice, which is based on the problem that the reactive power compensation device of the existing distribution line is too loose and is not conducive to the operation and management. At last, we carry out the sampling of the grid parameters and the wire- less communication experiment. In the process of research, it is found that the auto- matic compensation device designed in this paper can be further studied in the follow- ing aspects: (1) From a single reactive power compensation, it is developed to a filter with a harmonic suppression function of the compensation device. (2) As the reactive power control is a multi input/ multi output closed-loop control system in the optimal control problem, and the system is subject to many factors. Sometimes, the power factor cannot reach the best performance, and it can only change within the range of satisfaction. (3) To achieve the switching from the thyristor switching circuit to the use of IGBT and other voltage-controlled to control the capacitor group. Undoubted- ly, it has various flaws, so it needs to be continuously improved and perfected in later researches. Only in this way can it improve the quality of power supply and promote the development of China's electric power industry.
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Edit Preferences General , set the following: Default Magnification = Fit Width Display Splash Screen at Startup = Disabled (box not checked) Display Open Dialog Box at Startup = Disabled (box not checked)

Edit Preferences General , set the following: Default Magnification = Fit Width Display Splash Screen at Startup = Disabled (box not checked) Display Open Dialog Box at Startup = Disabled (box not checked)

The Door Box is a self-contained Intercom unit typically used to monitor an entrance door. A visitor at the door can press the Door Box call button (like a door bell). The Door Box then sends chime tones to all extensions programmed to receive chimes. To answer the chime, the called exten- sion user just lifts the handset. This lets the extension user talk to the visitor at the Door Box. The Door Box is conve- nient to have at a delivery entrance, for example. It is not necessary to have company personnel monitor the delivery entrance; they just answer the Door Box chimes instead. The system can accommodate up to two Door Boxes; both boxes can be used at the same time. Each Door Box has a distinctive chime pattern. When the chime is answered, an Intercom link is used.
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Automatic semigroups : constructions and subsemigroups

Automatic semigroups : constructions and subsemigroups

The notion of an automatic group appears in the 1980’s, beginning with the paper [4] by G. Baumslag, S. M. Gersten, M. Shapiro and H. Short and the book [ 12 ] by J. W. Cannon, D. B. A. Epstein, D. F. Holt, S. V. F. Levy, M. S. Paterson and W. P. Thurston, and from then many results about automatic groups have been published; see for example [17, 18, 19, 36, 44, 47]. In the end of the 1990’s, the notion was generalized for semigroups and, in the paper [11] by C. M. Campbell, E. F. Robertson, N. Ruskuc and R. M. Thomas, the authors established the basic properties and obtained the first results about automatic semigroups. More work about automatic semigroups was done since then; see for example [9, 10, 13, 16, 23, 33, 34, 35, 48, 49].
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Design Approach for Automatic Rationing Distribution System

Design Approach for Automatic Rationing Distribution System

Dhanoj Mohan et. al has presented an “Automatic Ration Dispensing System which is an advanced system useful for the automatic & more efficient way of ration distribution”. The Automation in ration shop using Programmable logic controller (PLC) proposed a system for ration shop using embedded PLC. But this system further leads to problem like updating to the government database about the procurement details and the customer details were not carried out. [5]

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AUTOMATIC RATION MATERIALS DISTRIBUTION BASED ON GSM AND RFID TECHNOLOGY

AUTOMATIC RATION MATERIALS DISTRIBUTION BASED ON GSM AND RFID TECHNOLOGY

Public distribution system distribution is one of the widely controversial issue that involves corruption and illegal trafficking of goods. One reason of this to happen is because every job in the ration shop involves physical labour and there is no definite technology involved in automating the job. Involvement of manual work calls a lots of unconformity. These unconformity or illegal activities are for example - wrong entries in stock directory of shop, wrong stock information of the products. To conquer this we proposed an automatic ration material distribution based on RFID and GSM.
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Reduced isolation-induced pup ultrasonic communication in mouse pups lacking brain serotonin

Reduced isolation-induced pup ultrasonic communication in mouse pups lacking brain serotonin

Isolation-induced pup ultrasonic vocalizations - analysis For acoustical analysis, recordings were transferred to Avisoft SASLab Pro (version 5.20; Avisoft Bioacoustics), and a fast Fourier transform was conducted (512 FFT length, 100% frame, Hamming window, and 75% time window overlap). Correspondingly, the spectrograms were produced at 488 Hz of frequency resolution and 0.512 ms of time resolution. Call detection was provided by an automatic threshold-based algorithm (amplitude threshold: −40 dB) and a hold-time mechanism (hold time: 10 ms). Since no USV were detected below 30 kHz, a high-pass filter of 30 kHz was used to reduce background noise outside the relevant frequency band to 0 dB. The accuracy of call detection by the software was verified manually by an experienced user. When neces- sary, missed calls were marked by hand to be included in the automatic parameter analysis by trained experi- menters. The total number of USV was calculated for the entire 10-min test session. Based on previous studies of isolation-induced pup USV [42-44], latency to start calling, call duration, peak frequency, peak amplitude, and frequency modulation were also included (for details, see [42]). In addition, call subtypes were determined by means of density blots depicting peak frequency versus peak amplitude, as described before [10]. Finally, to assess the temporal organization of isolation-induced USV emission, sequential analyses were performed by correl- ating the durations of given isolation-induced USV with the durations of the previous ones ( N − 1), the ones two before ( N − 2), and the ones three before ( N − 3), as described before [10].
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Review of RFID & GSM Based Automatic Ration Distribution System

Review of RFID & GSM Based Automatic Ration Distribution System

India’s Public Distribution System (PDS) is the largest retail system in the world . Public distribution system provides a ration card issued under an order or authority of the State Government for the purchase of essential consumer materials like rice, wheat, kerosene and oil. State Government issues distinctive ration cards like yellow ration card, saffron ration card, and white ration card depending on family annual income. The consumer material is supplied to ration card holders in the first week of every month by ration shopkeeper.

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AUTOMATIC RATIONING DISTRIBUTION SYSTEM

AUTOMATIC RATIONING DISTRIBUTION SYSTEM

In this system we will remove man power to distribute the Ration material like sugar, Rice, Wheat Etc. It will take less time to give the people and respective person can took any time like ATM machine. And also the authorized person cannot sell. Here, we are designing a system where a person displays his/her Aadhar-card or valid identity and our system gives the Ration to that user. The Concept is to automate Ration Distribution System, A Govt. Of India initiative Process in which a fixed amount of ration is provided monthly to the people by the distributor. The apparatus we are designing is cost effective and can prove helpful to Government of India Ration Distribution System and to various other disciplines. In terms of feasibility it is a vast concept and an interesting task to perform and totally feasible in all aspects technical as well as other.
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