electronic service
Electronic Service Quality of Malaysia Airline Industries (Low Cost Carrier) and The Impact on Customers Perceived Service Value
... of electronic service quality dimensions towards customers; perceived ...perceived service value can be explain by the variation in the independent variable of electronic service ...
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Modelling electronic service systems using UML
... The Model Driven Architecture (MDA) [17] is a modelling approach based on UML. It recommends that development organisations separate models of their business logic (Platform Independent Models - PIMs), from technical ...
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Investigating the Effect of Electronic Service Quality on Customers Trust to Retailers
... that electronic service (e-service) might be the key to long-term advantages in the digital times, and e-service quality is becoming even more critical for companies to retain and attract ...
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A model-driven architecture for electronic service management systems
... Web Service initiative, electronic services are emerging as a reference model for business information tech- nology ...business service derives from the coordination of different business ...tronic ...
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Libraries as ISPs - Yes Libraries as Electronic Service Providers – No
... This memorandum analyzes recent state and federal legislation to determine whether public libraries are Internet Service Providers (ISPs) or Electronic Service Providers. I conclude that public ...
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ESQUAL A multipleitem scale for assessing electronic service quality.pdf
... First, efficiency and fulfillment are the most critical, and equally important, facets of Web site service quality. Of the four E-S-QUAL dimensions, customers’ assess- ments of a Web site on these two dimensions ...
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Electronic Service Quality of Iranian internet banking
... All dimensions of the e-SQ - efficient and reliable services, fulfilment, security/trust, site aesthetics, responsiveness/contact, and ease of use – were rated high in term of delive[r] ...
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Electronic governance, premise for implementation of electronic democracy
... of electronic government, electronic service delivery management, processing services and government "behavior" managers have become leaders of ...for Electronic Management 44 ...
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Access to Core Course Materials Project: recommendations and conclusions to be presented to SCILTA
... new service to help them improve access to electronic course ...distribute electronic course materials to ...managed service would be more cost effective and efficient than each department ...
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E-SERVICE QUALITY: A MULTI-DIMENSION PERSPECTIVE
... that electronic quality is a new theme, and hence it needs more systematic efforts to be well ...the service and its consistence furnishing by the ...level service at low- level of expenses (high ...
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Exploring the Role of the Type of Service Encounter in Internet Shopping
... the service which customers perceive (Parasuraman et ...or service received and how their problems or doubts were solved during the service ...
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Government electronic and mobile service delivery : a success factors model
... companies and governments should be expanding their definition of disaster recovery beyond technology to cover whatever is necessary to keep the organisation running without significant loss due to an unforeseen ...
242
Featuring the e-service quality of online website from a varied perspective
... of service quality (SERVQUAL) model and quality of electronic service (QES) ...the service quality ...of service quality; in other words, the enterprise can understand how the customers ...
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Effect of E Service Quality on Repurchase Intention: Testing the Role of E Satisfaction as Mediator Variable
... measuring service quality and the possibility of customers continuing to use the service in the future (Archana and Subha, ...the electronic service quality variable had a positive effect on ...
5
Digital reference services: a snapshot of the current practices in Scottish libraries
... Discusses the current practices followed by some major libraries in Scotland for providing digital reference services (DRS). Refers to the DRSs provided by three academic libraries, namely Glasgow University Library, the ...
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An alternative way to send and receive money in remittance companies of somali
... telecommunication service availability is expanding the reach of financial services across wireless networks in less developed countries, creating the potential for significant growth in mobile commerce and ...
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Using electronic tablets for data collection for healthcare service and maternal health assessments in low resource settings: lessons learnt
... of electronic mobile technology such as telephones, personal digital assistants and electronic ...mobile electronic devices are part of daily life with 83–90% of people aged 16–54 years in the UK ...
7
GUIDELINES TO WRITE THE RESEARCH PROJECT to Education. the last one.doc
... Is there relationship between electronic banking and effective service delivery in Ecobank Head Quarter in Rwanda.. Objectives3[r] ...
7
Evaluation of an electronic consultation service in psychiatry for primary care providers
... an electronic e-mail service for consultations between primary healthcare physicians and ...liaison service as a way for family physicians to consult with an onsite trainee psychiatrist who provides ...
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Implementation of an electronic surgical referral service. Collaboration, consensus and cost of the surgeon – general practitioner Delphi approach
... an electronic hospital referral service supported by a CDS ...surgical service, which means that the service was cost-effective (from the hospital perspective) after 504 CDS-supported ...
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