Online customer
Impact of Chatbots on Online Customer Experience
19
Online Customer Support: The determinants of Channel Choice, and the relation between Perceived Service Quality, Customer Satisfaction and Service Loyalty
58
On Modeling and Maximizing Online Customer Group Value
6
Online Customer Service Tool for Incident Management
6
Exploring online customer experience : website features, customer activities and repurchase intentions
238
The effects of ad blocking on online customer behaviour
25
An investigation into the online customer experience
6
The impact of social media and online customer reviews on product choice and customer retention
11
Evolving the online customer experience … is there a role for online customer support?
28
Investigating the online customer experience – a B2B perspective
25
Evolving the online customer experience - Is there a role for online customer support?
21
Research in multi-cultural relationship building
120
The Key Technology of Online Service System Based on MQTT
5
From visitor to customer : persuasion in online stores
50
BIG DATA DRIVEN E-COMMERCE ARCHITECTURE
8
CRM Through Customer Online Reviews and Analysis
5
A Study on Customer Satisfaction Towards Online Shopping
12
A Study on Customer Loyalty and Online Banking Services
9
Analysis of the Customer Satisfaction in Online Marketing A Study
7
A Study on Customer Loyalty and Online Banking Services
9