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Public libraries and the information society. Proceedings of the telematics for libraries concertation meeting. Luxembourg, 8 July 1996

Public libraries and the information society. Proceedings of the telematics for libraries concertation meeting. Luxembourg, 8 July 1996

PUBLIC LIBRARIES AND 111E JNPORMAnON SOCIEI'Y WORKSHOP initiation of pilot projects identifying adequate levels of services for different types of libraries dissemination of knowledge of[r]

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How Americans Value Public Libraries in Their Communities

How Americans Value Public Libraries in Their Communities

We also asked for respondents’ views on the importance of public libraries at a time many Americans are increasingly connected through the internet and mobile devices—and others remain offline altogether. Though respondents were generally split on whether libraries are as essential for finding information today, a majority of Americans think that that public libraries have “done a good job” keeping up with new technologies; most said that public libraries provide many services that people would have a hard time finding elsewhere:

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Collaborative and Social Interaction within Groups of Patrons in Academic and Public Libraries: Implications for Digital Libraries

Collaborative and Social Interaction within Groups of Patrons in Academic and Public Libraries: Implications for Digital Libraries

At the public libraries there were a number of participants who visited the library to use the Internet, for group meetings and to rest at the sofas and tables. Four groups were observed booking Internet time; two left the library, then returned on time to use the Internet; the remaining two waited at the tables next to the computers until they could use them. For example, Hp12 and Hp13 booked Internet time, then left and returned after 25 minutes to use the computer, and finally left. Second, two groups visited the library for a group meeting. Some interacted with bookshelves, while others preferred to sit at the tables, waiting for the meeting to begin. One of the two groups consisted of 10 members. They went directly to the second floor, found a table, and sat together generating ideas. Hp92 talked while the others listened. He asked them for suggestions, apparently for a project they were working on. They stopped and watched TV; one of them walks between shelves, looking to the books without taking any. They leave together. Finally, two groups enter the library to rest. It is clear that the two groups may pass by the library and sit inside for some time, then continue on their way. For instance, Hp69 and Hp70 enter the library and go directly to the second floor. They find a table. Hp69 opens her IPad and puts her laptop on the table. Hp70 uses his mobile phone, then they both leave.
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Public libraries in the "age of austerity" : income generation and public library ethos

Public libraries in the "age of austerity" : income generation and public library ethos

organisation, stronger than you could have done it on your own” (Interview UK 8, 2013). Librarians should consider their institutions as attractive partners for sponsors: “Big buildings, lots of people, captive audience and full of people that sponsors would never get otherwise” (Interview UK 9, 2013). However, finding sponsors is easier for libraries operating in affluent areas, with a healthy local economy and where competition from museums or galleries is not too strong, as these more prestigious organisations tend to be more successful than public libraries when it comes to attracting sponsors (and also donors).
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The Role of Public Libraries in Local Economic Development

The Role of Public Libraries in Local Economic Development

The results of the survey are organized into eight sections. In section 1 the general characteristics of the surveyed libraries are presented to provide a broad picture of the libraries that responded to the survey. Section 2 covers the training of library staff that is relevant to the library’s ability to serve the needs of the business community. Section 3 describes the types of business clients that are served by public libraries. Section 4 details the resources – physical layout, materials, and services – that public libraries currently have available for serving the business community. Section 5 discusses the extent and means by which public libraries market their services to, and interact with, businesses. Section 6 summarizes the direction of change of public libraries over the past few years, as perceived by the public libraries themselves. Section 7 examines the attitudes of the public libraries toward serving the business community and ranks the perceived priority of their serving the business community among their many other goals. Section 8 discusses public libraries’ perceived barriers to serving the business community and investigates the attractiveness to public libraries of various changes that could be made to improve their service to the business community.
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Social Media as a Marketing Tool for Public Libraries

Social Media as a Marketing Tool for Public Libraries

understand the best ways to engage with patrons in the context of social media. It is clear from the third regression model that there are several factors that can cause users to like posts on a public library’s Facebook page. A combination of posts, comments, and the presence of staff news all play a role in the number of likes a library’s Facebook page will receive. While the model did not perfectly predict the number of likes that every public library Facebook page received during the observed time period, it is useful in determining what factors led to higher levels of patron interaction with public libraries on Facebook.
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Ask Live! UK public libraries and virtual collaboration

Ask Live! UK public libraries and virtual collaboration

At the time, the collaborative delivery of these services made eminent operational sense: for the most part public libraries individually provided little in the way of web access, both for staff and public. In order to learn more about and exploit this new vehicle for service, it was necessary to aggregate what web resource there was and to spread the service across a number of libraries. It also made economic sense; for little investment, libraries without web access had websites, were able to provide web access to their local history and journal collections, and were able to provide a point of access for those who were looking for information online. (Woodhouse, 1998)
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The Digital Divide in North Carolina Public Libraries.

The Digital Divide in North Carolina Public Libraries.

Many of the traditional indicators of social inequality follow the digital divide. For instance, income was always one of the major factors in computer ownership and internet use (Cooper, 2004). Another large disparity among the population was among age groups. The use of computers and the internet is highest among the young and then drops sharply after the age of 49 (Gates, 2002). More recent studies however, show that age may be less of a factor in who is accessing this technology, especially with the increased access within public libraries (Gates, 2002). Studies had shown that gender, for the most part, had completely leveled off in recent years, with very little difference between males and females (Cooper, 2004). Gender was always a main focus, but with the newest data available, access by gender seemed to be important only if paired with income and other socio-economic factors (Wilson, 2003).
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Evaluation of SCRAN subscription to Scottish public libraries

Evaluation of SCRAN subscription to Scottish public libraries

The issue of licensing of a library’s own materials is also of concern. At the moment, without a SCRAN subscription, library authorities who have contributed vast amounts to the database have to pay for access to their own materials. What is also of concern is that a library authority cannot even view the list of contributors to the SCRAN site without a subscription. This means, in essence, that staff in public libraries throughout Scotland have to have a list at hand of the material they have provided, but more worryingly members of the public are blocked from accessing more than mere thumbnails of material that rightly belongs to them through their authority’s ownership of the material. This is most unwelcome for images that should be public domain and freely available to the general public and needs further examination and negotiation.
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Censorship challenges to books in Scottish public libraries

Censorship challenges to books in Scottish public libraries

For a quantitative approach to the research topic, a survey using either a questionnaire or a mixture of questionnaires and interviews would be a good approach to give an overview of the current incidence of censorship in Scottish public libraries. It also has the benefits of being low cost, anonymous, and allows respondents to answer in their own time. However, the success of this approach is dependent on a high response rate and this particular research topic, given the subject matter and the probable need by respondents to look up information on censorship incidents, which would require a degree of time and effort, would be particularly vulnerable to non-response. The use of interviews would alleviate some of these concerns but lose the appeal of a broad-based survey. The use of Freedom of Information requests enabled a broad based survey with a probable higher return rate.
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Community development and rural public libraries in Malaysia and Australia

Community development and rural public libraries in Malaysia and Australia

Rural public libraries are an ideal site to support and encourage community development as they assist in enhancing intellectual and social growth at both an individual and community level. In addition, the rural public library is an institution that, while firmly embedded in the local community, provides a bridge to the digital, virtual world. Most importantly, rural public libraries function as a public square in the community where community members can meet and converse with friends and neighbours, and also, to a considerable degree, with people outside their normal social circles. Audunson et al.’s research (2007a) demonstrates that a wide range of types of meetings take place in public libraries: ‘informal meetings with friends, unplanned encounters, participation in virtual arenas, organized meetings with politicians and authors’. Their findings indicate that the library is an arena permitting its users to move more or less without friction between different kinds of meetings and different life spheres. Audunson et al. conclude that the provision of low intensive meeting places where people become aware of each other, crossing boundaries of cultural heritages as well as encountering differences in values and perspectives, is a very positive contribution to the community.
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Public Libraries and Access to Information in Plateau State, Nigeria

Public Libraries and Access to Information in Plateau State, Nigeria

While considering the conduct of needs assessment of rural dwellers for information services modelling, it is also essential to explore the perception of public libraries by rural people. Getting a glimpse of how rural inhabitants perceive the library will help libraries and policy makers in their future library and information services modelling. Shaifuddin et al., (2011) asserted that the perception of the rural library by rural youths should be of primary importance to the profession. This assertion concurs with the opinion of (Omopupa, 2006) who noted that the concept of a library to an average rural dweller in Nigeria is foreign, due to high levels of illiteracy, non-adaptability of library services to local environment needs, and poor library services in the few rural settings where they do exist. Jia (2000) noted that the farmers in Jiangsu Province and Sichuan Province of China perceive rural library as an important place for the rural populace to acquire basic education, obtain information on agricultural production techniques and enrich their standard of living.
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ALIA INTERNET ACCESS IN PUBLIC LIBRARIES SURVEY 2013

ALIA INTERNET ACCESS IN PUBLIC LIBRARIES SURVEY 2013

ALIA continues to be active in this space, promoting the strongly held beliefs of its members through its active involvement with the Department of Broadband, Communications and the Digital Environment’s Consultative Working Group on Cybersafety and promotion of National Cybersafety Awareness Week. We are also a key stakeholder in the eSmart Libraries program developed by the Alannah and Madeline Foundation, with $8 million in funding from the Telstra Foundation to roll this out nationally across all public libraries over three years.

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Problem Patron Policies in Public Libraries: A Content Analysis

Problem Patron Policies in Public Libraries: A Content Analysis

children’s area without children, campaigning, selling, being in unauthorized areas, and installing damaging software on computers. Relatively close figures were found between each of the libraries in these areas as well: cell phone use, drinking, eating, excessive noise, unattended children, and harassment. Many of these behaviors seem ubiquitous, as the policies could equally be applied to large or small public libraries. Overall, the most surprising thing about problem patron policies is the sheer amount of policy types. Fifty- six different policy types were uncovered in this study. However, it may be readily assumed that more types of policies exist.
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Ease of Navigability in Two Public Libraries' Spanish Catalogs

Ease of Navigability in Two Public Libraries' Spanish Catalogs

culminating in 2007 as the largest minority group in the United States (Bernstein, 2008). However, the growth in population has not been isolated to just one particular region, but to new regions that had previously low numbers of Hispanics. Charlotte-Mecklenburg County, North Carolina experienced a septuplet growth rate in Hispanic population between 1990 and 2000, which led them to evaluate their user population, finding that they needed to provide a Spanish catalog. Since public libraries’ goal is information dissemination, this study evaluates and compares how easy it is to navigate Charlotte- Mecklenburg’s Spanish to a county similar in size-San Francisco County, California-in which a large Hispanic population has existed for a longer period of time. The study found that although both indicated a high level of navigability, some features were not available to Hispanic patrons.
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Serving the Patron: Tradition, Ideology and Change in Public Libraries

Serving the Patron: Tradition, Ideology and Change in Public Libraries

Libraries Connect Communities,” 99.1 percent of public libraries currently offer public internet access (31). The same study sites that,“[o]nly 21.9 percent of public library branches indicate that the number of workstations they currently have is adequate to meet patron demands at all times” (35). Roughly one-third of the population does not own a computer, and applying for jobs has become increasingly dependent on the internet, with 16 percent of positions now only accepting online applications. The increasing necessity of the computer has spelled greater popularity for the public library, especially as 73 percent of libraries report that they are the only resource for free internet services in their community (35). Visits have grown 4.6 percent annually since 1994, with public libraries in the United States counting 1.3 billion visitors in 2004 (3).
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Emergent digital services in public libraries : a domain study

Emergent digital services in public libraries : a domain study

This problem is neither new, nor exclusive to Scottish public libraries, as Harden reporting on an earlier UK wide review found that ‘many public library websites are little more than digitised leaflets’, and argued that such public libraries lacked ambition in the digital age (Harden & Harden, 1998). Further, a recent review of local council websites by the Society of IT Managers which included public library websites, found that while overall visitor numbers to council websites increased by around 22% in 2009, user satisfaction numbers dropped by 18% (Socitm, 2010). Atherton previously highlighted a proliferation of public sector electronic information islands (Atherton, 2002), and argued that a “key concern facing library and information professionals and local authorities is how to make information available to the citizen without confusion, duplication of effort and in a user-friendly way” (p.467). Even more recently a nationwide survey of public library services indicated that 98% of services do not have a digital strategy in place (Reading Agency, 2011).
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Young People and Public Libraries in Ireland: Issues and Opportunities

Young People and Public Libraries in Ireland: Issues and Opportunities

Access to a range of contemporary media was cited as one of the things most likely to entice young people to visit libraries (Department of the Environment and Local Government, 1998), as well as upgrading the information and communications technology (ICT) infrastructure. Many of these innovations have been developed as confirmed by the 2003 Public Library Users Survey, which also found that improving the library collection (e.g. having more CDs and DVDs) would convince young people to make more use of public libraries (An Chomhairle Leabharlanna, 2004). Creation of specialised collections – including items appealing to young people’s interests (e.g. music, sport, films, fashion, performance) and materials such as magazines, comics and young adult literature – has been noted to result in higher usage by young people (Blanes, 2005). Matching services and materials to young people’s changing interests and developmental needs has been identified as important if libraries are to maintain relevance for them as users (International Book Committee and International Publishing Association, 1992). As Bakken (2007, pp. 6-7) notes: ‘Young people have been given low priority, although my own experience suggests that to reach them requires no great effort. All it takes is enough interesting books or other media and an open, honest approach to young people.’
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Availability and organisation of creationist literature in UK public libraries

Availability and organisation of creationist literature in UK public libraries

Overall the study suggests that creationist and ID materials are made freely available in UK public libraries, with the majority being selected by the library authority itself via its normal procurement mechanisms. Clearly since public libraries should be about presenting all viewpoints to the public, this is to be welcomed. However, that differences exist in terms of how material is classified, even on a small scale, is a cause for concern from a classification perspective. In issues of science especially, correct classification is vital if library users are not to be misled as to the efficacy of scientific materials.
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The Panoptic principle and information access in UK public libraries

The Panoptic principle and information access in UK public libraries

460 implications regarding panoptic theory. This suggested that much of the surveillance of patrons in public libraries is controlling in nature and because the public library patron has to necessarily adapt their behavior to use the public library computer the public library does therefore exhibit aspects of the panoptic principle. That is, it uses methods of both overt and covert surveillance to curb library users' behavior to what it deems is acceptable.

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