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SLAs for Response and Resolution Times

Managed Security Services SLA Document. Response and Resolution Times

Managed Security Services SLA Document. Response and Resolution Times

... 13. Trouble Ticket is closed, after complete problem resolution details have been updated in SOC system If issue cannot be resolved through Tier 3 Support: 12. Issue is escalated to Onsite Support 13. Issue is ...

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IP SLAs Overview. Finding Feature Information. Information About IP SLAs. IP SLAs Technology Overview

IP SLAs Overview. Finding Feature Information. Information About IP SLAs. IP SLAs Technology Overview

... about response time, one-way latency, jitter (interpacket delay variance), packet loss, voice quality scoring, network resource availability, application performance, and server response ...IP SLAs ...

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Configuring IP SLAs ICMP Echo Operations

Configuring IP SLAs ICMP Echo Operations

... IP SLAs ICMP Echo Operations ICMP Echo Operation The ICMP Echo operation measures end-to-end response time between a Cisco router and any devices using ...IP. Response time is computed by measuring ...

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Configuring IP SLAs ICMP Echo Operations

Configuring IP SLAs ICMP Echo Operations

... IP SLAs ICMP Echo Operations Last Updated: July 18, 2011 This module describes how to configure an IP Service Level Agreements (SLAs) Internet Control Message Protocol (ICMP) Echo operation to monitor ...

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Key Performance Indicators for Cloud Computing SLAs

Key Performance Indicators for Cloud Computing SLAs

... β€’ Influential A SLOs should always contain a target value or service level, a metric and corresponding measurement period, as well as the type and location of the measurement. For this purpose, KPIs with associated ...

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Configuring Cisco IOS IP SLAs Operations

Configuring Cisco IOS IP SLAs Operations

... the response times because the test-packet reply might be in a queue while waiting to be ...the response times would not accurately represent true network ...IP SLAs minimizes these ...

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Do Response Times Matter? The Impact of EMS Response Times on Health Outcomes

Do Response Times Matter? The Impact of EMS Response Times on Health Outcomes

... The software can account for minor mistypings, misspellings, and even missing names (in the case of maiden versus married names, for example), missing or slightly inaccurate day or month values for dates. It can assign ...

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Emergency service response times

Emergency service response times

... Excludes response times for Wangaratta from July until November ...collect response time data for reporting, and does not have systems to support accurate data capture, the response ...

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Response Times Seen as Decompression Times in Boolean Concept Use

Response Times Seen as Decompression Times in Boolean Concept Use

... of response times when classifying ...that response times produced by the exemplar model could be explained as a mixture of different static serial ...

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Fire Facts. Incident response times

Fire Facts. Incident response times

... similar times for how long people could expect to wait for fire engine(s) to arrive and to reduce the current differences in performance in different parts of ...

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Chronemics: Unobtrusive Profiling of Response Times

Chronemics: Unobtrusive Profiling of Response Times

... imprecise response time ...negative response times. About 4% of the response times are 0 to (-5) hours, and almost 1% are even less than (-5) (Table ...higher resolution analysis ...

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Cloud SLAs: Present and Future

Cloud SLAs: Present and Future

... and ticket resolution time. Providing a performance guarantee becomes necessary if cloud providers oversubscribe the resources of physical servers to decrease the number of physical servers used and increase their ...

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Semi-parametric models for response times and response accuracy in computerized testing

Semi-parametric models for response times and response accuracy in computerized testing

... Response times on test items are easily collected in modern computerized ...Analyzing response time provides useful collateral information to further understand examinees’ behaviors and item/test ...

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Modeling of Responses and Response Times with the Package cirt

Modeling of Responses and Response Times with the Package cirt

... their response times on the items are ...between response times and response accuracies is complex and varies over levels of ...and response times by a lognormal ...that ...

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Spatial modelling of emergency service response times

Spatial modelling of emergency service response times

... the response will take longer than 6 minutes is slightly elevated compared with the other years – the colour has shifted from dark blue to light blue/neutral and red in some small areas, the largest stretching ...

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Social Preferences, Behavioral Rules, and Response Times

Social Preferences, Behavioral Rules, and Response Times

... reduces response times in complex, economic decision ...in response times for different kinds of cognitive load tasks such as adding a number from memory to a number heard, memorizing a ...

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The role of limitations and SLAs in the API industry

The role of limitations and SLAs in the API industry

... In such a consolidated market of APIs, non-functional aspects are also becoming a key element in the current landscape. In [ 8 ], authors analyze a set of the 69 real APIs in the industry to charac- terize the ...

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The effect of the emergency medical services vehicle location and response strategy on response times

The effect of the emergency medical services vehicle location and response strategy on response times

... primary response to high-acuity incidents in non-transport primary response vehicles ...two-tier response design for high-acuity cases has taken root, with the first tier being that of the ALS ...

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Incorporating Response Times in Item Response Theory Models of Reading Comprehension Fluency

Incorporating Response Times in Item Response Theory Models of Reading Comprehension Fluency

... of response options for item 𝑗; 𝑆𝐡 '( is a dichotomous index indicating a solution behavior of person 𝑖 on item 𝑗, and is treated as known; 𝑆𝐡 '( = 1 indicates that person 𝑖’s response time on item 𝑗 is ...

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The Impact of Questionnaire Design on Response Times and Responses to Questions

The Impact of Questionnaire Design on Response Times and Responses to Questions

... shorter response times than negative and mixed wording conditions; where negative and mixed wording conditions did not ...shorter response times are characterized by the semantic ...

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