[PDF] Top 20 Loyalty Programs and Retail Performance: A Case of Indian Retailers

... Earlier, retailing was not considered as a prestigious sector much enough to attract reputed business organizations. But, in the recent past it has witnessed so much dynamism and corporate attention that big players like ... See full document

... This loyalty program is based on a three-level system with a classic moments at entry level followed by the Silver Edge and Golden Glow ...the loyalty programs of its competitors like Pantaloons, ... See full document

... the retail industry along with private labels in Europe and North America, and ends with a note on the evolution of private labels in ...the case of the `Westside' brand of Westside from the house of ... See full document

... in Indian metro cities or even big tier I cities are aware of the loyalty programs and 61% percent participation in one or the other loyalty program actually proves that they are giving it a ... See full document

... organised Indian retailers like Pantaloons, Shoppers stop, Big Bazaar, Van Heusen, Ritu Wear’s Biglife ...their loyalty programs for identifying and rewarding their loyal customers through a ... See full document

... the retail industry along with private labels in Europe and North America, and ends with a note on the evolution of private labels in ...the case of the `Westside' brand of Westside from the house of ... See full document

... organized retail, which presents superstore as the primary outlet, goes together with new retail strategies demanding emphasis on the establishing retail brand as a source of competitive advantage ... See full document

... term loyalty programmes of selective grocery retailers who operate in the market within the Czech ...those loyalty programmes designed for the end customers are taken into account, so this study is ... See full document

... online retailers primary conduct these activities to generate traffic and enhance ...the performance of these activities are adopted from theories of Lee et ... See full document

... brand loyalty. In the context of coffee chain retailers, affective commitment may play a critical role in forming loyalty ...brand loyalty and provided sufficient explanatory power when ... See full document

... The performance of omnichannel solutions is contin- gent on the data analysis excellence, as the omnichannel expert Frank Logen describes: “All e- commerce data has to be collected, which is not the main challenge ... See full document

... Our results show that households have a strong preference for grocery retailers who offer high to very high levels of customer service, product range and product quality. The data revealed that respondents ... See full document

... in retail sector in India in the ...proposed retail reforms mainly as 100%FDI in the retail sector in ...the Indian Retail Sector. However, the Indian government must safeguard ... See full document

... These loyalty outcomes include repurchase , less switching intentions and actions, positive word of mouth or recommendations, identification with service providers through exclusive affiliation, a willingness to ... See full document

... COMPANY Xstores are notorious for having a high rate of employee turnover (to be specific- PT- Dhanbad-Sriram Mall & PT-Kolkata-South City Mall in the East Zone). This means employees routinely come and go, which ... See full document

... targeting Indian consumers by setting up relationship with supply chain companies to deliver products to end customer therefore bypassing the need to create physical retail ...attract Indian ... See full document

... customer loyalty as ―likely to buy again from this vendor‖; our measure is based on Reichheld‘s (1993, 2001) definition of customer loyalty and the survey question, ―I recommend the retailer to my friends ... See full document

... Traditional stores, like the small roadside shops, account for 75 percent of the retail sector in Bangladesh (Sarwar & Ferdousi, 2004). Most shops are small, usually 30-100 sq. feet in size, and do not offer ... See full document

... the Indian market and the variations of the consumer profile indicate a bright future for the sustained growth of the Indian retail ...the Indian Government had announced recently allowing 51% ... See full document

... Organized retail may be defined as any organized form of retail or wholesale activity which is typically a multi-outlet chain of stores or distribution centers run by professional management (Messinger and ... See full document