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18 results with keyword: 'service quality customer satisfaction customer loyalty empirical study'

Theatre of the Oppressed A Manual for Educators

If the participants come to the same space every time, that space becomes linked to TO and they would find it easier to transition themselves from the work they were doing

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2021
the fusion of the sperm cell nucleus with the egg cell nucleus to produce a zygote (fertilized egg) Brings male and females gametes together produces

By 18-20 hours after fertilization, these pronuclei fuse, and what starts out as two cells becomes one (called a zygote)..  a multicellular organism in the early stages of

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2021
Challenging Transitions and Crossing Borders: Preparing Novice Mathematics Teacher Educators to Support Novice K-12 Mathematics Teachers

As MTs and MTEs cross the borders between learning to become a teacher/teacher educator and becoming a teacher/teacher educator, they must navigate between two

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2022
Finite Sample Revision Variances for ARIMA Model-Based Signal Extraction

We consider properties of revisions to mean squared optimal concurrent estimates of unobserved components, e.g., seasonal adjustments or trends, obtained by ARIMA model- based

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2022
Epidemiological trends and outcomes of extensively drug resistant tuberculosis in Shandong, China

CI: Confidence interval; COPD: Chronic obstructive pulmonary disease; DOT: Directly observed therapy; DR-TB: Drug-resistant tuberculosis; DST: Drug susceptibility testing; FEV1:

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2020
Determinants of Customer Retention and Loyalty in the Nigerian Banking Sector.

Keywords: Customer Expectation, Perceived Service Quality, Customer Satisfaction, Relationship Marketing, Customer Retention, Customer Loyalty, Nigerian

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2021
American Options with Stochastic Stopping Time Constraints

Interestingly, although American options with stochastic stopping times are much more involved, the standard deviation of the estimation normalized by its mean is much smaller than

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2021
Unique Technology Needs of Small & Medium ecommerce Sellers

Address Book Compliance (Rating, Rules) Value Added Services Integrated Help / Tech Support Application Security Billing & Payments. A recent survey says: Customers

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2021
Service Quality, Customer Satisfaction and Customer Loyalty: An Empirical Study on Banks in India

The observations of the paper are based on an empirical survey conducted by the authors on the customers of State Bank of India, public sector banks, and ICICI bank

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2021
Relationship between service quality and customer loyalty: mediating effect of customer satisfaction and customer trust in Thailand’s audit firms

Therefore, this study explores the relationship among service quality, customer satisfaction, customer trust, and customer loyalty and determines the mediating

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2021
Impact of Price on Customer Satisfaction; mediating role of Consumer Buying Behaviour in Telecom Sector

The Role of Customer Trust, Service Quality and Value Dimensions in Determining Satisfaction and Loyalty: An Empirical Study Of Mobile Telecommunication Industry

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2020
Sasanian Exegesis of Avestan Textile Terms

difficulties of understanding this language, no longer spoken but still needed for the ritual recitations, mo- tivated that several priests rendered the Avestan texts into

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2021
The Creation of Customer Loyalty

Theories that we have chosen to consider deal with relationship marketing, service quality, different types of loyalty, customer value, customer loyalty, customer

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2021
Measuring factors affecting customer loyalty on Islamic banking deposit in Malaysia

Keywords: Islamic banking, deposit, customer loyalty, customer satisfaction, service quality, perceived value and

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2021
Expert Group Meeting on Sustainable Tourism: Ecotourism, Poverty Reduction and Environmental Protection

Session 2: Tourism planning, marketing and destination management (4.00 pm – 6.00 pm) Co-moderators: (tbd) and Mohamed Reza Salamat, Senior Sustainable Development Officer, Division

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2021
Employee satisfaction and customer satisfaction: testing the service-profit chain in a Chinese securities firm

Customer Perception of Service Quality Customer Perception of Relationship Value Customer Satisfaction Positive Word of Mouth Customer Loyalty + Profit + + + + + + Customer

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2021
АКАв applefi, Ав - TАяАкдлАмO TOАя: длая EдлдлАм MАВАК дл EАВАВАКдлАм TАк. длoамакак OдлOАКАя O TPAEZIKA EMATA. АяАВАяO Ая АсАя O.

(1996) , “The relationships of customer satisfaction, customer loyalty, and profitability: An empirical study”, International Journal of Service Industry Management, Vol.. (1991)

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2021
A Specific Analysis of Service Quality Dimensions on Customer Satisfaction and Customer Loyalty: A Study of Al-Ijarah Thumma Al-Bai’ (AITAB) and Vehicle Financing-i (Bai’ Bithaman Ajil-BBA)

The objective of this study is to ascertain the relationship between service quality factors, customer satisfaction and customer loyalty of Islamic auto financing

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2022

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