Accelerator PBX Level 1 Integration - ACCELERATOR 6.3 MITEL 3300 INTEGRATION GUIDE

Integration Level 1 provides the subscriber basic services that are commonly used.

Table 1 Accelerator PBX Level 1 Integration

Feature Support Comments

Abbreviated Dialing Yes

Ad Hoc Conferencing (Internal to PBX) No Ad Hoc Conferencing (External to PBX) Yes

Uses an external IP Media 2000 conference server. Refer to the Accelerator Provisioning Guide, Voice Networks, Conference Servers section.

Call Forward All (Desk) Yes

Call Forward All Activation from Mobile Yes

Call Forward Busy (Desk) Yes

Call Forward Busy Activation from Mobile Yes

Call Forward No Answer (Desk) Yes

Call Forward No Answer Activation from Mobile Yes

Call Hold and Retrieve (Mobile) Yes

Call Line Identification (CLID) Yes

Call Transfer – Blind Yes

Call Transfer – Consultative Yes

Call Waiting and Retrieve Yes

Direct Inward Dialing Yes

Direct Outward Dialing Yes

Directory Dial Yes

Flexible Dialing Support Yes

Intelligent Call Delivery Yes

Least Cost Routing Yes

Meet-Me Conference Yes

Multiple Calls per Line Yes

PBX Do Not Disturb (Desk) Yes

PBX Do Not Disturb (Mobile) Yes

Single Number Services Yes

Voice Mail Message Waiting Indication Yes

The following features are considered Level 1:



Abbreviated Dialing - Allows extension dialing or internal dialing from the desktop phone. Accelerator allows the user to dial these same abbreviated numbers from the mobile phone.



Ad Hoc Conferencing (Internal to PBX)- Allows an Accelerator subscriber to initiate a reservation-less conference from a mobile phone using the conference resources of the PBX.



Ad Hoc Conferencing using (External to PBX) - Allows an Accelerator subscriber to initiate a reservation-less conference from a mobile phone using external media server located in the enterprise.



Call Forward All (Desk) - Allows users to forward all calls to another destination including those calls to the mobile number. This feature is activated via the desk phone.



Call Forward Activation on Mobile - - Allows users to forward all calls to another destination. Users enter a feature access code on their mobile phone to activate or deactivate call forwarding.



Call Forward Busy (Desk) - Allows users to forward calls (including those to their mobile number) to another destination when their device is busy. Users activate or deactivate the Call Forward Busy capability with a Call Forward Busy feature button from their desk phone



Call Forward Busy Activation on the Mobile - Allows users to forward calls to another destination when their device is busy. Users activate or deactivate the Call Forward Busy capability with a feature access code from their mobile phone.



Call Forward No Answer (Desk) - Allows users to forward calls

(including calls to their mobile number) to another destination when their device is not answered. Users activate or deactivate the Call Forward No Answer capability with a Call Forward No Answer feature button from their desk phone



Call Forward No Answer Activation on Mobile - Allows users to forward calls to another destination when their device is not answered.

Users activate or deactivate the Call Forward No Answer capability with a feature access code from their mobile phone.



Call Hold and Retrieve (Mobile) – Lets users temporarily disconnect from a call, use the telephone for another call, and then return to the original call. The Accelerator solution supports this capability in concert with the wireless network.



Call Line Identification (CLID) – Provides the user information about the calling party. Accelerator supports calling line identification when it is the called party. Accelerator also supports ensuring that the enterprise identity of the caller is preserved when a call is initiated from the mobile phone. In this case although the call is made from a mobile, the calling line ID will be that of the Accelerator user's desktop phone. The enterprise main number may also optionally be used in place of a subscriber’s DID for off-net calling.



Call Transfer – Lets users move a currently established call from their mobile phone to another destination. This is implemented by the user entering a mid-call feature code followed by the transfer to number. There

o Consultative Call Transfer - Call is transferred allowing interaction between the user who initiated the transfer and the transfer

destination.

 Call Waiting and Retrieve - Provides users with an audible alert in the voice stream that a new incoming call is waiting. The user can retrieve the call from the desk phone. Accelerator supports call waiting in concert with the wireless network. Call Waiting tones are provided by the mobile phone when an incoming call is waiting, and waiting calls can be retrieved from the mobile phone.

 Direct Inward Dialing - Allows the desk phone to be directly accessed from the PSTN. The Accelerator solution supports enterprise Direct Inward Dialing.

 Direct Outward Dialing - Allows users inside an enterprise to dial directly to an external number. The Accelerator solution supports the mobile device dialing directly to an external number.

 Directory Dial - Lets users select numbers to dial from a corporate or personal directory. Accelerator supports using a personal directory on the phone and handles the translations of those digits into on-net network numbers if appropriate. In addition, Accelerator support a corporate directory look up capability for access to the corporate address book.

 Flexible Dialing Support - The Accelerator has a flexible dialing plan enabling PBX services to be provided to mobile users.

 Intelligent Call Delivery - Ensures that both the desk phone and mobile phone ring when the dialed number is an Accelerator subscriber.

 Least Cost Routing – For mobile originations and terminations, the Accelerator ensures that the least cost route is used. This results in the enterprise voice network being used to route the call as much as possible, reducing PSTN interconnect costs, and other voice costs such as roaming.

 Meet-Me Conference - Allows users to set up a dial-in conference of up to six parties. The mobile user can participate in the meet-me conference by dialing the conference bridge.

 Multiple Calls per Line – Allows multiple calls to be delivered to a single number and have the incoming call information displayed to the user.

Accelerator supports this feature on the mobile phone based on the ability to support call waiting for mobile phone devices. Mobile devices typically show a maximum of two lines per mobile phone.

 PBX Do Not Disturb (Desk) – Allows users to activate or deactivate the Do Not Disturb capability by pressing a button or a softkey from their desk phone. When active, Do Not Disturb will not ring the mobile or desk phone.

 PBX Do Not Disturb (Mobile) - Allows users to activate or deactivate the Do Not Disturb capability by entering a feature access code from their mobile phone. When active, Do Not Disturb will not ring the mobile phone however the desk phone will continue to ring.

 Single Number Services - A single phone number that a subscriber publishes to communicate with others. When this single number is dialed, the subscriber’s enterprise desktop phone as well as mobile phone will ring.

 Voice Mail Waiting Indication - Provides a visible indication on the mobile phone that there is a message waiting in the voice mail system.

Accelerator supports supplying a Message Waiting indication on the mobile phone that indicates that there are voice mail messages in the enterprise voice mail system.

In document ACCELERATOR 6.3 MITEL 3300 INTEGRATION GUIDE (Page 37-40)