Under request, Microsoft will disclose data related to basic subscriber information such as a user's Login name; Personal user ID; First and last names; State; ZIP code; Country; Time zone; Registered-from IP; Date of registration; Gender; Age; and Last-login IP.
If you are a member of law enforcement and wish to serve Microsoft Corporation with legal documentation regarding an Outlook.com account, or if you have questions regarding legal documentation you have submitted to Microsoft, you can call the Microsoft Law
Enforcement Hotline (1) (425) 722-1299.
Fax: (425) 708-0096 Microsoft Corporation
Attn: Online Services Custodian of Records One Microsoft Way
Redmond, WA 98052-6399
- Subpoena for basic user information. Basic Subscriber Information includes name, address, length of service (start date), screen names, other email accounts, IP address/IP logs/Usage logs, billing information, and email content greater than 180 days old as long as the governmental entity follows the customer notification provisions in ECPA (see 18 U.S.C. § 2705.)
68 http://en.wikipedia.org/wiki/Outlook.com 69 http://www.alexa.com/siteinfo/live.com
- Court Orders are required for the rest of the user’s profile. A court order will compel disclosure of all of the Basic Subscriber Information available under a subpoena plus the Address Book, Buddy Lists, the rest of a customer’s profile not already listed above, internet usage logs, email header information (to/from) excluding subject line, and email content greater than 180 days old as long as the governmental entity follows the customer notification provisions in ECPA.
- Search Warrants are required for all email content under 180 days. A search warrant will compel disclosure of all information available with a subpoena or 2703(d) court order (as listed above), plus all email content including subject line for emails under 180 days.
2. Emergency
Microsoft’s Online services will respond to emergency requests outside of normal business hours if the emergency involves “the immediate danger of death or physical injury to any person…” as defined in 18 U.S.C. § 2702(c)(4) and (b)(8). Emergencies are limited to situations like kidnapping, murder threats, bomb threats, terrorist threats, etc. If you have an emergency request, please call the law enforcement hotline at (425) 722-1299.
3. Preservation
Preservation Requests 18 U.S.C. § 2703(f): Preserve all information, including IP logs and email contents for a period of 90 days from the date of the requests. Preservation extensions may be served up to two (2) times after the initial request. Each request may extend another 90 days from the date of the current extension. There is a maximum of 270 days on a preservation request.
4. Copyright
Microsoft has an online form to fill-up in order to report copyright infringements on any of its online services at https://www.microsoft.com/info/cpyrtInfrg.aspx
Microsoft encourages you to use the online form, but provides information on its Agent should you wish to submit your notice in writing:
Open Technologies, Inc.; Microsoft Mobile Oy; Skype Communications SARL; GroupMe Inc; Yammer, Inc
- Name of Agent Designated to Receive Notification of Claimed Copyright Infringement:
B. Glatstein
Full Address of Designated Agent to which notification should be sent: One Microsoft Way
Redmond, WA 98052
Telephone Number of Designated Agent: (425) 703-5529 Facsimile Number of Designated Agent: (425) 936-7329 Email Address of Designated Agent: [email protected]
To be effective, the Notification must include:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the work claimed to have been infringed, or if multiple works at a single online site are covered by a single notification, a representative list of such works at that site;
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material; 4. Information reasonably sufficient to permit the service provider to contact the
Complaining Party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted;
5. A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the owner, its agent, or the law; and 6. A statement that the information in the notification is accurate, and under penalty of
perjury, that the Complaining Party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
The service provider enforces a policy that provides for the termination in appropriate circumstances of the accounts of subscribers who are repeat infringers.
5. Other reports
To report unlawful, abusive, unwanted or malicious email that you find originating from an Outlook.com, Hotmail, Live, or MSN account , you can forward a complete copy of the abusive
message (including the full message header) to [email protected]
Sending these types of communications is a violation of Microsoft policy and appropriate action will be taken on confirmed reports.
Snapchat
Snapchat is a photo messaging application. Using the application, users can take photos, record videos, add text and drawings, and send them to a controlled list of recipients. These sent photographs and videos are known as "Snaps".70
39% of Snapchat’s users are from the U.S. according to the site stats71, however, the
popularity of Snapchat comes from the mobile app. Some studies show that Snapchat could have as much as 200 million monthly users72.