You can import orders from Actinic V4, V5, V6, V7, V7 Multi user, V8, V9, V10 and V11 as well as Actinic Enterprise (V8, V9, V10 and V11). You can import orders from up to 15 different Actinic sites into a single One Stop Order Processing Site. Each Actinic site can be from any Actinic version (e.g. you can process orders from an Actinic V7 site alongside orders from an Actinic V9 site).
When you click on the order Edit button on the Import Orders dialog you are shown the following dialog:
NOTE: Once the orders are imported into One Stop Order Processing any changes made will not be reflected in Actinic
Version
When you select the Actinic Version the default site folder is shown in the Folder. If this is incorrect you can adjust this. This can include mounted remotes drives (for multi-user Actinic). UNC paths are also support. E.g. \\server\Actinic. If you select an Actinic Enterprise version you must select the relevant SQL Server and database.
Actinic V11
If you are importing orders from Actinic V11 the tracking details are imported into the Custom Entered 11 and 13 fields. These can be used in online tracking, order export, emails and invoices (or packing lists).
Folder
You can change the value folder to look for Actnic sites in. If this is an Actinic Enterprise site then the server details are displayed.
Site
This lists all of the sites (folders) available under the specified folder. Select the required site to import orders from.
If you wish to import orders from all of your Actinic sites you should select the various in each of the available site slots (up to 20). When the Import orders button is pressed the relevant orders are imported from all the selected sites.
Orders to Import
One Stop Order Processing Use Actinic Report Description as Product ID
If you use more than 1 product ID for an Actinic product (and use the Report Description field to store the additional item ID) then tick this option.
Import PSP Pending Orders
If you want to import PSP Pending orders (orders where the customer failed to complete the checkout process using a payment provider, e.g. SagePay or Paypal) tick this option. If this option is unticked the PSP pending orders are not imported.
One Stop Order Processing
Interspire
1 Login into your website in the my_admin folder (e.g. www.mywebsite123.com/admin) 2 You can Export all orders or specific orders.
Export all orders
Click on the Export Orders under the Orders menu, shown below:
Export selected orders
One Stop Order Processing Then tick the required orders and select the Export These Orders action and click on the Go button.
3 Select the Default Export Template and the Export to Microsoft Excel (CSV) option, shown below. Then click on the Continue button.
4 Select Save and save the file to C:\Downloads.
You are now ready to import the orders into One Stop Order Processing.
Additional Import Options
If you click on the Options button you can set additional information specific to this import type.
Tax handling based on location
One Stop Order Processing By default, if you tick Split out VAT for the following countries will only split out the VAT for EU countries.
One Stop Order Processing
XCart
1 Login into your website in the admin folder (e.g. www.mywebsite123.com/admin) 2 Click on Orders under the Management section, shown below:
3 In the Export/Delete orders section select the 4.0.x compatible: CSV (with comma delimiter) File format for export and click on the Export all button, shown below:
4 The orders are exported, shown below:
5 Select Save and save the file to C:\Downloads.
One Stop Order Processing
Additional Import Options
If you click on the Options button you can set additional information specific to this import type.
Sites to import Orders From
If you import orders from different XCart sites and want each order to have a different order number prefix (to easily identify the order's source and to use in filters) tick this box. You will need to save each site's orders into a different filename. When importing the filename used is compared with those stored. If that filename isn't found you are shown the options so that you can choose the mapping.
Use order details field as shipping instructions
If you use the XCart details field as the shipping instructions tick this box. Import Gift Details into Custom Values starting from:
If you have updated your XCart site to have 2 extra fields on the end and are using those for Gift details tick this box. You can then choose which custom fields to put the details into. For each order line the first gift details are stored in the first listed custom field, the 2nd details in the next custom field and so on. For example, using a starting value of 10, if you have a gift wrap price of £6.20 and a message of "Happy Birthday Zoe" for the first order line and a gift wrap price of £3.45 with a message of "From Bob" these will be stored in the custom values as shown below: