9 Performance evaluation
A.4 Context of the organization
A.6.1 Actions to address risks and opportunities 1094
The context of the organization (see 4.1 and 4.2) provides an overarching framework for evaluating the 1095
risks and opportunities as in 6.1. It provides a basis for identifying environmental aspects and for 1096
establishing criteria for determining those that may have a significant environmental impact. It also provides 1097
a basis for establishing criteria for evaluating risks to the organization related to non-compliance with 1098
applicable legal requirements and voluntary obligations.
1099
Risk determination may involve a qualitative or quantitative assessment of the likelihood and consequences 1100
of actual or potential environmental impacts. Non-compliance with applicable legal requirements or 1101
voluntary obligations can have business impacts. The organization determines the risk criteria consistent 1102
with the organization’s context.
1103
More guidance on the risk assessment concept is set out in ISO 14004.
1104
A.6.1.1 General 1105
[This clause is under construction, pending completion of white paper on risks and opportunities]
1106
A.6.1.2 Risks and opportunities associated with environmental aspects 1107
Changes to the environment, either adverse or beneficial, that result wholly or partially from environmental 1108
aspects are called environmental impacts. The environmental impact may occur at local, regional and 1109
global scales, while they may also be direct, indirect or cumulative by nature. Sub-clause 6.1.2 sets out the 1110
process(es) an organization should use to identify its environmental aspects and to determine those 1111
aspects that are significant, i.e. those that have or can have a significant environmental impact. The 1112
relationship between environmental aspects and environmental impacts is one of cause and effect.
1113
An organization should identify the environmental aspects of the activities, products and services that are 1114
within the scope of its environmental management system. This should take into account:
1115
the life cycle perspective, including inputs and outputs of its processes (both intended and unintended);
1116
management of change, including planned or new developments, or new or modified activities, 1117
products and services;
1118
normal and abnormal operating conditions;
1119
shut-down and start-up conditions;
1120
reasonably foreseeable emergency situations.
1121
Organizations do not have to consider each product, component or raw material individually, and may 1122
select categories of activities, products and services to identify and evaluate their environmental aspects, 1123
when they have similar environmental impacts.
1124
There is no single approach for identifying environmental aspects. Factors often considered in determining 1125
whether an element of an activity, product or service can interact with the environment include:
1126
a) emissions to air;
1127
b) releases to water;
1128
© ISO 2013 – All rights reserved
27
c) releases to land;1129
d) use of raw materials and natural resources;
1130
e) use of energy;
1131
f) energy emitted, e.g. heat, radiation, vibration (noise) and light;
1132
g) generation of waste and/or by-products; and 1133
h) impacts on wildlife, cultural heritage, biodiversity, ecosystem processes and people.
1134
In addition to the environmental aspects an organization can control directly, an organization needs to 1135
determine whether there are environmental aspects that it can influence. These can be related to goods 1136
and services used by the organization which are provided by others, as well as products and services that it 1137
provides to others outside the organization, including those associated with outsourced processes.
1138
However, in all circumstances it is the organization that determines the degree of control it is able to 1139
exercise, the environmental aspects it can influence, and the extent to which it chooses to exercise any 1140
such influence.
1141
Consideration should be given to environmental aspects related to the organization's activities, such as:
1142
product, process and facility design and development;
1143
manufacturing processes;
1144
product packaging and transportation; and 1145
operation and maintenance of facilities, organizational assets and infrastructure.
1146
Consideration should also be given to environmental aspects related to products, by-products and services, 1147
such as:
1148
environmental performance and practices of contractors and suppliers;
1149
waste generation, management and disposal;
1150
use of raw materials and natural resources; and 1151
distribution, use and end-of-life of products.
1152
With respect to products and services the organization provides and renders to others, organizations may 1153
have limited influence on the use and final disposal of their products once they leave their control.
1154
Organizations should consider, where practicable, a life cycle perspective in identifying the environmental 1155
aspects of its products and services.
1156
Once an organization identifies its environmental aspects and associated environmental impacts, it should 1157
establish criteria and adopt appropriate methods to determine those environmental aspects that have or 1158
can have significant impacts, i.e. significant environmental aspects. There is no single method or list of 1159
criteria for determining significant environmental aspects. The method(s) and criteria used should be 1160
appropriate to the nature and scale of the organization’s environmental impacts and provide reliable results.
1161
The method(s) should include the establishment and application of evaluation criteria that take into 1162
consideration the context of the organization. Criteria may be related to environmental matters related to 1163
the environmental aspect or impact, legal issues and the concerns of internal and external interested 1164
parties.
1165
28
© ISO 2013 – All rights reserved When developing information relating to the determination of its significant environmental aspects, the 1166organization should consider the need to retain the information for historical purposes, as well as what 1167
information will be useful in designing and implementing its environmental management system. It is up to 1168
the organization to determine the nature and level of detail of the documented information it retains related 1169
to the identification and evaluation of its environmental aspects.
1170
The process of identification and evaluation of environmental aspects should take into account the location 1171
of activities, cost and time required to undertake the analysis and the availability of reliable data.
1172
Information already developed for regulatory or other purposes can be used in these processes.
1173
This process of identifying and evaluating environmental aspects is not intended to change or increase an 1174
organization's legal obligations.
1175
The significant environmental aspects are to be taken into account in establishing, implementing and 1176
maintaining the organization's environmental management system.
1177
A.6.1.3 Legal requirements and voluntary obligations 1178
The organization needs to identify the requirements that are applicable to its environmental aspects. This 1179
should include a determination of whether these requirements are mandatory requirements or voluntary 1180
obligations.
1181
Legal requirements are mandatory requirements issued by governmental entities. These may include:
1182
a) national and international legal requirements;
1183
b) state/provincial/departmental legal requirements;
1184
c) local governmental legal requirements; and 1185
d) the provisions of permits and/or licenses issued by governmental entities.
1186
Voluntary obligations are other requirements related to its environmental aspects, to which the organization 1187
voluntarily subscribes. These may include, if applicable:
1188
voluntary collaborative governance arrangements;
1189
agreements with customers;
1190
non-regulatory guidelines;
1191
voluntary principles or codes of practice;
1192
voluntary environmental labelling or product stewardship commitments;
1193
requirements of trade associations;
1194
agreements with community groups or non-governmental organizations;
1195
public commitments of the organization or its parent organization; and 1196
corporate/company requirements.
1197
The primary difference between a legal requirement and a voluntary environmental obligation is that the 1198
organization chooses to adhere to its voluntary obligations. However, in many cases, once that choice is 1199
made, adherence is mandatory, particularly where legally binding agreements are made.
1200
© ISO 2013 – All rights reserved
29
A.6.2 Environmental objectives and planning to achieve them1201
A.3.1.1 Environmental objectives 1202
Environmental objectives may be either strategic, as set by top management and applicable to the whole 1203
organization, or tactical, established for specific units or functions within the organization and compatible 1204
with the strategic objectives, or both.
1205
The objectives established should be specific and measurable, wherever practicable. They can include both 1206
short and long-term goals and should be updated, as appropriate.
1207
In setting its environmental objectives, the organization must take into account:
1208
its significant environmental aspects; and 1209
its applicable legal requirements and voluntary obligations, 1210
and may also consider:
1211
internal issues such as the organization’s improvement priorities, resources, operations and business 1212
requirements;
1213
external issues such as environmental conditions, social and cultural circumstances, and technological 1214
options; or 1215
relationships with and requirements of internal and external interested parties.
1216
Consistency with the environmental policy means that the environmental objectives need to be broadly 1217
aligned and harmonised with the environmental policy commitments made by top management.
1218
A.6.2.1 Environmental improvement programmes 1219
In selecting environmental performance indicators (EPIs) for its objectives, the organization should consider 1220
the need for indicators related to its environmental management (management performance indicators, or 1221
MPIs) and its operational performance (operational performance indicators, or OPIs). It may also wish to 1222
consider indicators that provide information about the condition of the environment that may be impacted by 1223
the organization (environmental condition indicators, or ECIs).
1224
More guidance on setting environmental indicators can be found in ISO 14031.
1225
The creation and use of one or more environmental improvement programmes can help ensure that 1226
progress in achieving the established environmental objectives is monitored, and the status updated and 1227
reported as appropriate. Organizations may decide to incorporate environmental objectives into broader 1228
business improvement programmes.
1229
Improvement programmes should include information concerning what will be done to achieve the 1230
organization's environmental objectives, including timeframes for when tasks will be completed, necessary 1231
resources, responsibilities for achieving results and how the results will be evaluated.
1232
Improvement programmes may be established for current and new activities, products or services and can 1233
adopt a life cycle perspective, including planning, design, materials, procurement, production processes, 1234
use, marketing and ultimate disposal.
1235
Programme(s) may be subdivided to address specific elements of the organization's activities, products and 1236
services.
1237
30
© ISO 2013 – All rights reservedA.7 Support
1238
A.7.1 Resources 1239
Resources include human resources and specialized skills, organizational infrastructure, technology and 1240
financial resources.
1241
A.7.2 Competence 1242
This sub-clause applies to any person whose work has the potential to cause a significant environmental 1243
impact, contribute to the achievement of an environmental objective or in any other way affect 1244
environmental performance. For example, in a manufacturing organization, this may include office 1245
personnel, janitorial staff and security personnel. It may also apply to persons involved in outsourced 1246
processes, as appropriate.
1247
Work that is “under the organization’s control” is work that takes place within the scope of the 1248
environmental management system. This may be defined by, for example, a geographic location (a 1249
building, a city, etc.) or an organizational boundary.
1250
In the special case of work performed via outsourced processes (where an external organization performs 1251
part of an organization’s function or process), the organization may have partial or no control over the work 1252
performed by the external organization; therefore this sub-clause is applicable to the extent the organization 1253
has the capability to exert control on the outsourced process. However, if the external organization is 1254
performing the work within the geographic location of the organization, then the organization may be able to 1255
exert extensive or even full control on the outsourced process.
1256
A.7.3 Awareness 1257
Ensuring that persons doing work under the organization’s control are actively involved is critical to the 1258
success of the environmental management system. In particular, the participation of the organization’s 1259
employees and the level of information provided to them are key factors to the achievement of continual 1260
improvement of both the environmental management system and environmental performance. Participation 1261
by personnel can be expected to positively influence the behaviors that are required to achieve this 1262
continual improvement.
1263
Ensuring that persons doing work under the organization’s control are aware of the environmental policy 1264
and environmental objectives should not be taken to mean that they must memorize or have a copy of the 1265
actual, documented policy and objectives; rather, they should be aware of their existence and purpose.
1266
A.7.4 Communication 1267
This edition of ISO 14001 does not contain guidance on this sub-clause.
1268
A.7.5 Documented information