Since 1991, ADAPT Software Applications, Inc. has assisted over 1200 companies worldwide in meeting their enterprise software requirements. With more than a decade of experience in multi-platform and web-based custom application development, the company continues to develop and market moderately priced, end-to-end Customer and Supplier Relationship Management solutions characterized by leading-edge technology, comprehensive functionality and a solid implementation methodology.
ADAPTcrm, the company’s flagship product, was built from the ground up, not
acquired from various other software developers. Because we have always maintained development and ownership exclusivity, the system maintains unsurpassed
interdepartmental integration. ADAPTcrm is designed to track all key customer and vendor communications within a single, integrated module. The system’s intuitive design facilitates interdepartmental collaboration and provides visibility over all mission critical touch points within an organization.
ADAPT is also dedicated to providing total solutions to clients through our professional consulting services staff. These services include implementation of the ADAPTcrm line of products, project management, technology transfer, documentation, training and technical support – for new or existing clients.
Depending upon your specific requirements, ADAPTcrm implementation services (data conversion, installation and user training) will in most cases be provided by an Authorized ADAPTcrm Reseller Partner who has invested the time and resources in becoming proficient through our extensive training course offerings. Each consulting project has a detailed, step-by-step plan for implementation, to help the customers accurately project time and cost estimates.
ADAPT is also dedicated to providing total solutions to clients through our professional consulting services staff. These services include implementation of the ADAPTcrm line of products, project management, technology transfer, documentation, training and technical support – for new or existing clients.
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About Adapt CrM
Depending upon your specific requirements, ADAPTcrm implementation services (data conversion, installation and user training) will in most cases be provided by an Authorized ADAPTcrm Reseller Partner who has invested the time and resources in becoming proficient through our extensive training course offerings. Each consulting project has a detailed, step-by-step plan for implementation, to help the customers accurately project time and cost estimates.
Adapt CRM Key Features
ADAPTcrm is an integrated solution that allows companies to focus their entire
enterprise on their customers with minimal time and effort. ADAPTcrm Enterprise uses Microsoft SQL Server and offers account replication for remote users using Microsoft SQL Server’s replication technology.
The most effective CRM solutions can be customized to meet specific business needs, and ADAPTcrm can be extensively configured using setup tables that require no
complex programming or database administration. Other ADAPTcrm highlights include:
Marketing Campaign Management – The ADAPTcrm campaign manager will help customers establish and execute customized, targeted campaigns, while ensuring that budgets are adhered to and that campaign expenses immediately result in new sales opportunities. In addition to offering the ability to track campaign results, customers can also independently track the ROI per event.
Real-Time Accounting/ERP Integration – ADAPTcrm offers accounting and ERP interfaces that seamlessly link to industry-standard, mid-range systems so that customers can achieve the greatest ROI from their ERP and accounting investments.
Advanced Sales Automation – Customers can give their sales staff the ability to manage the progress of pending opportunities as they relate to their business’s selling processes. Additionally, ADAPTcrm features a Sales Opportunity Manager that analyzes and tracks the life of an opportunity from start to close.
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About Adapt CrM
Complete Customer Services – To help companies maintain customer satisfaction, there are advanced tools for managing service contracts, tickets/incidents, defect tracking, and warranty programs and renewals.
Email Methods – MS Outlook, SMTP Mail Server, Lotus Notes, GroupWise
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www.tracker-rms.com | [email protected] | + (0) 81 262 00
HigHligHts
One system tracks leads, sales, orders, projects, service & resourcing planning Automatic workflow, alerts, notifications and integration with Microsoft, including Outlook and Projects
Real-time reporting and campaigning functionality
Centralize all company documents & standardize communications via templates Resource and client portals for submitting tickets, timesheets and expenses and availability
Amersham, Buckinghamshire, England
Small to medium-sized enterprises for all types of industries including Marketing, Telecoms, Manufacturing, Recruitment, Sport and Leisure, Management Consulting and IT Consulting
SeLeCT CuSToMerS:
The Nielsen Company
priCe:
£00 per user per annum
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TrackerRMS was formed to embrace the ever increasing needs for companies wishing to obtain access to powerful business application over the internet.
TrackerRMS aim is to continually provide a feature rich yet cost effective CRM, Project, Resource and Ticket Management solution to clients without the burden of them
managing their own data or integrating multiple applications. TrackerRMS delivers a fast and actionable insight into their clients and their business.
TrackerRMS is an enterprise level fully hosted ASP tool which is completely
customizable delivering cutting edge sales, recruitment, delivery and support tools through your browser.
With TrackerRMS software there is no need to acquire any other additional software to run your business and our clients receive maximum ROI and business efficiency in the day to day running of their business.
TrackerRMS sales and technical team delivers true on-demand solutions to a wide variety of industries from technical to leisure. TrackerRMS continues to update and upgrade clients systems to ensure they are always receiving the most up to date features and unrivalled customer support that the market offers.
TrackerrMS Key Features
The foundation component of TrackerRMS offers an all-in-one CRM solution that can be applied to any type of business that require a mechanism for tracking customer activity information and consists of the following features:
Sales – Sales Force Automation and solid Opportunity Management is essential when effectively selling products or services within a sales lifecycle involving lead generation, sales calls.
Diary Management – Keeping on top of your Activities is essential for any sales organization, as is the ability to keep a history of your existing meetings, calls, emails and more.
Lead & Opportunity Management – The Leads function hooks directly into your website through your “Contact Us” page or other customized page used to attract
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