Student Services
Library
Serving both onsite and online students, DeVry’s network of campus libraries across the United States offers a full array of print and electronic resources and services.
Campus libraries provide access to print books, journals and other materials in support of student learning, as well as access to a full array of electronic resources. Books may be borrowed and the collection searched using the University’s online catalog. In addition, each campus library offers:
• A quiet environment for independent and group study. • Access to the Internet, computers, printers and copiers. • The services of professional librarians, who provide instruc-
tion in information literacy; can assist students in conduct- ing library research onsite, or via telephone or email; and who are available via live chat seven days a week.
Electronic resources supporting DeVry’s academic programs are available 24/7 from the library website, library.devry.edu, which also offers tutorials on use of these resources. Resources include periodical and research databases, as well as e-books, providing access to a vast collection of full-text journal articles and information from academic and trade publications such as Harvard Business Review; The Wall St. Journal; Journal of Accountancy; Journal of Computer Science; Electronics World; Journal of Educational Technology & Society; The International Journal of the Humanities; Science News; American Journal of Public Health; Healthcare Financial Management Journal; Journal of Law, Medicine & Ethics; Computer Animation and Virtual Worlds; and Computer Graphics World.
DeVry also takes advantage of interlibrary loan and consortia arrangements to extend the reach of available collections. All library resources are available to Keller alumni visiting a campus library. Alumni may also borrow books from any DeVry University library and take advantage of remote access to selected electronic resources. Restrictions may apply.
Career Services
Students and alumni can take advantage of numerous career services that enhance the educational experience. The Career Services Department, through self-directed career-planning appointments, helps students and graduates acquire professional development skills that will serve them throughout their careers. Areas addressed include assessing career goals; developing résumés; increasing marketability; building networking and interviewing techniques; and improving salary negotiation skills. Additional assistance is provided through local and national job postings, which identify currently available career opportunities. Students should note that employment cannot be guaranteed.
Student Records
All materials submitted in support of students’ applications, including transcripts from other institutions, letters of refer- ence and related documents, become the property of DeVry University. During a student’s enrollment, DeVry maintains
records that include admission and attendance informa- tion, academic transcripts and other relevant data. Student academic records are maintained in accordance with DeVry’s academic document retention schedule after the student is no longer enrolled. (Student academic records are maintained five years in California and New Jersey, and three years for veterans affairs records, after the student is no longer enrolled.) Students may review the content of their files by notifying the registrar in writing.
Except as required by law, no information regarding attendance, grades or any other aspect of students’ academic standing will be released to any third party without written student consent.
Official Transcripts
Official transcripts are available to students and graduates at no charge. Onsite students must submit written transcript requests to their local Registrar’s Office. Online students should submit written requests to: Registrar, DeVry Online, 1200 E. Diehl Rd., Naperville, IL 60563.
Official transcripts are not issued until all financial obligations to any DeVry institution are fulfilled.
Hours of Operation
In general, administrative office hours at Keller locations are Monday through Thursday 8 am to 8 pm, Friday 8 am to 5 pm and Saturday 9 am to 1 pm, or Monday through Thursday 9 am to 8 pm, Friday 9 am to 4:30 pm and Saturday 9 am to 1 pm. Hours vary by location. More specific information on administrative hours is available from each location.
Academic Instruction and Faculty Office Hours
Each session, instruction ends at 11:59 pm MT on Saturday of week eight. No instruction occurs on holidays or during breaks. Online instruction, professor feedback and student-student interaction in the virtual classroom are continuous processes during each session. Faculty office hours are scheduled at the discretion of each faculty member. Faculty telephone numbers and email addresses are included on course syllabi, which indicate when and how students can contact professors. More specific information is available from each location.
ASPIRE Student Assistance Program
Designed to help students overcome obstacles and achieve success both in- and outside the classroom, ASPIRE is a student assistance program that supplements the University’s other student services. Offered at no additional charge, ASPIRE includes a wide range of support services such as counseling, legal and financial consultation; as well as referrals to housing, childcare and other resources for meeting daily life needs. ASPIRE professionals can be reached at 888.470.1531 or via [email protected].
Student Services/Student Costs, Payment Options and Financial Assistance
Student Injury and Sickness Insurance Plan
DeVry University offers a student injury and sickness insurance plan that provides student-only coverage at an annual nonre- fundable premium according to the table below. Optional cover- age for students’ spouses and/or children is available.
Insurance Plan Premiums
Tier Annual Premium
Student only $1,087
Spouse $1,087
Each child $1,087
All children $2,174
All dependents $3,261
Coverage is effective 24 hours per day during the period for which the premium has been paid and eligibility has been met. Forms and detailed information are available at http://www.uhcsr.com/devry. Rates and policy periods are subject to change each July session.
Student Housing
Although no student housing is provided, out-of-town students can receive help in locating suitable housing. Students needing housing assistance should notify the chief location administrator at the site they plan to attend.