Employees are responded their views on senior participation in their development are most of the respondents rate it’s 50% excellent and remain are shown in diagram. Some of the employees responded that senior’s participation is 35% good and 25% of the respondents are average. That they will not encourage employees and always push the employees to stress. It reveals that the 30% of Respondents are rated the quality of work life was excellent, 35% of respondents are good, 20% and 15% of respondents were average and not satisfied with present QWL. So that they need some more changes in the organization. 40% of Employees work and family life is excellent, 30% of the employees were good their work and family life, 25% of the employees are average and only 5% of the employees were dissatisfied their work and family life. Employees are having problem with work stress and overtime of duties that impact on employee family life.
FINDINGS
The feedback was collected from employees of 35 Respondents using questionnaire prepared under the guidance of HR Manager of Jet Airways (India) Limited, Kolkata.
The following feedback is to find whether employees are satisfied with the existing system or not & their opinions on related areas.
• Employees are requested to implement 360 degree performance appraisal. • Employees are not aware of the benefits which are provided by the organization.
ICP-10: Quality of Work Life of Employees 60 Margani Soma Sekhara & Dr.Sardar Gugloth
• There is no good communication channels between employee and their superiors • There are no cultural activities in the organization where employees are requested to
implement cultural events at least twice in a year.
• There is no cooperation between employee and his superior in some departments, which the employees are facing problems in scheduling of shifts.
• The Quality of Work Life of employees in Jet Airways (India) Limited, Kolkata is rated by employees is at satisfactory where they requested some more improvements.
• Most of the employees are not aware of the policies provided by the 9W regarding job profile and work in the organization.
• Employees are not giving long service to the organization. Due to lack of encouragement from colleagues and superiors regarding job profile and job stress.
• Employees are requested to conduct inter departmental sports, quiz competitions which makes good cooperation between staff and departments.
• Employees are suggested to conduct “induct programmes” perfectly which helps fresher to know about all departments and employees within organization.
CONCLUSION
Quality of Work Life helps an employee to improve his career, which leads to his self-
development. Though close interaction and proper understanding, quality of work life facilities in healthy detachments to the organization by the employees
The management must develop and consistently follow a realistic employment relation. Job Security: Every employee and individual mind is acquainted with fear of security to their
life and for their monetary needs.
Recognition awards: Employee recognition awards have to implement regularly to motivate employees towards their job.
Appraisal system: The 360 degree performance appraisal systems have to implement in the organization for better results.
Conducting events: Cultural activities like conducting departmental events, quizzes, seminars, etc., have to implement for better relation between inter-departmental employees and refreshment from regular job profile.
Career development: provision for career planning, communicating and counselling the employees about the career opportunities, career path, education and development for career should be made
Employees need some changes in work culture and work and life balances.
REFERENCES
1. Human Resource and Personnel Management – William Wrether 2. Personnel Management- C.B.Mamoria, S.V.Gankar.
3. Personnel and Human Resource Management – P. SubbaRao Himalaya Publishing House – 2005 Edition.
4. ICFAI University Press – HRM Review.
5. Human Resource Management-L.M.Prasad,Himalaya Publishing house-2002 6. www.chrmglobal.com
7. www.eurojournals.com 8. www.encyclopedia.com
ICP-11: E-Filling & E-Payments 61 NallaBala Kalyan Kumar & Dr.Sardar Gugloth
BENEFITS AND CHALLENGES OF E-FILLING & E- PAYMENTS NallaBalaKalyan Kumar
Research Scholar
Department of Management Studies Sri Venkateswara University, Tirupati Andhra Pradesh, India
Email: [email protected]
Dr.SardarGugloth
Associate professor Department of Management Studies Sri Venkateshwara University, Tirupati Andhra Pradesh, India Email: [email protected]
ABSTRACT
E filling is one of the E government services that have been adopted by, many developed countries today where the public has to discharge their responsibility to the government, via online tax filling. The paper highlights the benefits and challenges of E-filling E payment.E-filing allows taxpayers to file taxes online so that they can receive a quicker refund or pay owed taxes online. According to the Internal Revenue Service, more than 90 million people e-filed their tax returns in 2009. The aim of the article is to evaluate the process of E-filling E payment. Benefits to e-filing are increased accuracy, fast confirmations, and quicker returns. However, e-filing is not error-free and some problems can arise from using this method of filing taxes.
Key Words: Benefits, Challenges, E-Filling, E- Payments, Problems. INTRODUCTION
An e-filing program was first introduce by the US-IRS as a pilot project for the 1986 filing period with the primary objective of improving its efficiency in processing tax returns. Prior to the launching of the project, the IRS worked closely with tax-preparation software. Provides and tax professionals to ensure a successful launch of the program. During the test year, the IRS offered e-filing services in three cities and restricted the types of taxpayers and the types of return that could be filed electronically – e.g. tax preparers were only allowed to file returns with nil balances. The process of submitting tax returns over the Internet, using tax preparation software that has been pre-approved by the relevant tax authority, such as the IRS or the Canada Revenue Agency. E-filing has manifold benefits; the taxpayer can file a tax return from the comfort of home, at any convenient time, once the tax agency begins accepting returns. The landscape of Income Tax returns filing has been witnessing a slow and steady change with e-filing of returns picking up momentum, especially among the youth, owing to factors like familiarity, ease-of-use, security and speed. The number of those opting for e-filing has grown from 2.5 million some years ago to 4.5 million in 2008-09 and it is expected to touch the 10 million mark in three years.
The process of electronically filing Income tax returns through the internet is known as e-Filing. It is mandatory for Companies and Firms requiring statutory audit u/s 44AB to submit the Income
tax returns electronically from AY 2007-08 onwards.
Any Company/Firm requiring statutory audit u/s 44AB return submitted without a e-Filing receipt will not be accepted.
E-filing is possible with or without digital signature.
Digital signature is mandatory for Companies from AY2010-11 onwards.
For the purposes of this paper we will define e-filing as the transmission of tax information directly to the tax administration using the internet. Electronic filling options include (1) online, self-prepared return, using a personal computer and tax preparation software, or (2) online submission of returns using a tax professional’s computer and tax preparation software. Electronic filing may take place at
ICP-11: E-Filling & E-Payments 62 NallaBala Kalyan Kumar & Dr.Sardar Gugloth
the taxpayer’s home, a volunteer site, the library, a financial institution, the workplace, malls and stores, or a tax professional’s place of business.
OBJECTIVES
• To identify the benefits of e-filing and e-payments • To study the process and types of e-filing
• To identify the challenges in implementing the e-filing and e-payments systems
E-FILING PROCESS
• Select appropriate type of return form
• Download return preparation software for selected return form • Fill your return offline and generate a XML file.
• Register and create a user id/password
• Login and click on relevant form on left panel and select “submit return” • Browse to select XML file and click on “upload” button
• On successful upload acknowledgement details would be displayed. Click on “print” to generate print out of acknowledgment/ITR-V Form
• Incas the return is digitally signed, on generation of “Acknowledgement” the return filing process gets completed. Assess may take a printout of the acknowledgement for his record.
• In case the return is not digitally signed, on successful uploading of e-return, the ITR-V Form would be generated which needs to be printed by the tax payers. This is an acknowledgement- cum-verification form. The tax payer has to fill-up the verification part and verify the same. A duly verified ITR-V form should be submitted with the local income tax office within 15 days of filing electronically. This completes the return filing process for non-digitally signed returns.