The receipts illustrated in this chapter contain certain texts (literals and variables) in German. English translations of these texts are provided in square parentheses ( '[...]' ) in the right-hand column.
For configuration of receipts on EMV devices, please see the current GICC specification.
All receipts generated by an electronic POS device (attended or unattended) shall:
• Include only the last four digits of the PAN (replacing all preceding digits with fill characters that are neither blanks nor numeric characters, such as 'X', '*', or '#') on the cardholder receipt,
• Exclude the card expiration date.
• Offer both options for the merchant receipt:
a) truncate the PAN as above and truncate the card expiration date as well.
b) print the full PAN and the full card expiration date.
(As required in “PCI Data Security Standard”: mask account numbers when displayed.)
For electronic POS devices that do not currently truncate the PAN, compliance must occur immediately with both the PAN truncation and expiration date exclusion requirements. With respect to already deployed terminals currently producing receipts that properly reflect a truncated PAN only, the changes may be implemented no later than December 31, 2010.
5.1 Purchase and Refund Transactions
M U S T E R C A R D S E R V I C E
[A C M E C A R D S E R V I C E] Type: ans 16 Note:
Optional / Publicity Text, Name of the Card Acquirer, Part of Initialization Data
VERTRAGS NR.: AAAAAAAAAAAAAAA [MERCHANT ID] Field: 42 Type: ans 15 Note: mandatory TRANSAKTIONS NR.: NNNNNN [TRANSACTION NO.] Field: 11 Type: N 6 Note: Mandatory VERTRAGSUNTERNEHMER GmbH [ACME DEPT. STORES PLC] 5 lines with 24 characters
Note: Mandatory
MUSTER ABTEILUNG [ACME DEPT.] 5 lines with 30 characters Note: Optional BEISPIEL STRASSE 46-49 [46-49 MAIN STREET] Note: Merchant Name, Merchant
Address, other declarations, Part of Initialization Data
00000 MUSTERHAUSEN [NY 99999 ACMEVILLE]
BETREIBER-ID NNNNNNNNNNN [OPERATOR ID] Field 32: Acquiring Institution Identification Code Note: Mandatory (first 6 digits)
SERIEN NR.: NN NNN
*1 *2
NN
*3
*1 Field: 3 Type: N 6 Note: Mandatory, digits 1 + 2 of field 3
*2 Field: 22 Type: N 3 Note: Mandatory
*3 Field: 25 Type: N 2 Note: Mandatory
MUSTER KARTE [ACME CARD] Type ans 16 Name of the processed card type VERFALLDATUM: NN/NN [EXPIRY DATE] Field: 14 Type: N 4 Note: Mandatory -
MM/YY
N N N N N N N N N N N N N N N N Field: 2 Type: LLVARn..19 Note: Mandatory
Emil Mustermann [JO BLOGGS] Note: Name of Cardholder from Track 1 if available.
BEZAHLUNG [PAYMENT] Note: Transaction Type x1
BETRAG: EUR NNNNNNNNN.NN [AMOUNT] *1 other currency code if send in Field: 49
*1 *2 *2 Field: 4 Type: N12 Note: Mandatory
GENEHMIGUNGS NR.: A A A A A A *1 [AUTHORISATION NO.] *1 Field: 38 Type: an 6 Note:
Mandatory
NN/NN NN:NN *1 Field: 13 Type: N4 Note: Mandatory - DD/MM
*1 *2 *2 Field: 12 Type: N6 Note: Mandatory, the first 4 digits - hh/mm
BITTE BELEG AUFBEWAHREN UND DIE KOPIE AN DEN KUNDEN AUSHÄNDIGEN
[PLEASE RETAIN RECEIPT AND HAND COPY TO CUSTOMER]
UNTERSCHRIFT: ____________________
NN/NN/NNNN
[SIGNATURE]
Date at terminal DD/MM/YYYY x1: This could also be: REFUND [GUTSCHRIFT]
5.2 Reversal, Purchase and Refund Transactions
M U S T E R C A R D S E R V I C E
[A C M E C A R D S E R V I C E] Type: ans 16 Note:
Optional / Publicity Text, Name of the Card Acquirer, Part of Initialization Data
VERTRAGS NR.: AAAAAAAAAAAAAAA [MERCHANT ID] Field: 42 Type: ans 15 Note: Mandatory TRANSAKTIONS NR.: NNNNNN [TRANSACTION NO.] Field: 11 Type: N 6 Note:
Mandatory
VERTRAGSUNTERNEHMER GmbH [ACME DEPT. STORES PLC] 5 lines with 24 characters Note: Mandatory
MUSTER ABTEILUNG [ACME DEPT.] 5 lines with 30 characters Note: Mandatory BEISPIEL STRASSE 46-49 [46-49 MAIN STREET] Note: Merchant Name, Merchant
Address, other declarations 00000 MUSTERHAUSEN
[NY 99999 ACMEVILLE] Part of Initialization Data BETREIBER-ID NNNNNNNNNNN [OPERATOR ID] Field 32: Acquiring Institution
Identification Code Note: Mandatory (first 6 digits).
SERIEN NR.: NN NNN
VERFALLDATUM: NN/NN [EXPIRY DATE] Field: 14 Type: N 4 Note: Mandatory - MM/YY
N N N N N N N N N N N N N N N N Field: 2 Type: LLVARn..19 Note: Mandatory ORIGINAL TRANSAKTIONS NR: NNNNNN [ORIGINAL TRANSACTION NO.] Note: Transaction
number of the original transaction to be reversed
STORNO - BEZAHLUNG [REVERSAL - PAYMENT] Note: Transaction Type (in Red - Optional) x1
BETRAG: EUR NNNNNNNNN.NN [AMOUNT] *1 other currency code if send in Field: 49
*1 *2 *2 Field: 4 Type: N 12 Note: Mandatory
BITTE BELEG AUFBEWAHREN UND DIE KOPIE AN DEN KUNDEN AUSHÄNDIGEN
[PLEASE RETAIN RECEIPT AND HAND COPY TO CUSTOMER]
UNTERSCHRIFT: ____________________
NN/NN/NNNN
[SIGNATURE]
Date at terminal DD/MM/YYYY
x1: This could also be: STORNO-AUTORISIERUNG [AUTHORISATION REVERSAL], STORNO GUTSCHRIFT [REFUND REVERSAL]
5.3 Purchase with cashback
M U S T E R C A R D S E R V I C E
[A C M E C A R D S E R V I C E] Type: ans 16 Note:
Optional / Publicity Text, Name of the Card Acquirer, Part of Initialization Data
VERTRAGS NR.: AAAAAAAAAAAAAAA [MERCHANT ID] Field: 42 Type: ans 15 Note: mandatory TRANSAKTIONS NR.: NNNNNN [TRANSACTION NO.] Field: 11 Type: N 6 Note: Mandatory VERTRAGSUNTERNEHMER GmbH [ACME DEPT. STORES PLC] 5 lines with 24 characters
Note: Mandatory
MUSTER ABTEILUNG [ACME DEPT.] 5 lines with 30 characters Note: Optional BEISPIEL STRASSE 46-49 [46-49 MAIN STREET] Note: Merchant Name, Merchant
Address, other declarations, Part of Initialization Data
00000 MUSTERHAUSEN [NY 99999 ACMEVILLE]
BETREIBER-ID NNNNNNNNNNN [OPERATOR ID] Field 32: Acquiring Institution Identification Code Note: Mandatory (first 6 digits)
SERIEN NR.: NN NNN
cond. mandatory - MM/YY
############### N N N N *1 Kartenfolgenr. N N N *2
*1 Field: 2 Type: LLVARn..19 Note: PCI masking cond.
mandatory
*2 Field 23 = tag 5F34 - mandatory
Emil Mustermann [JO BLOGGS] Note: Name of Cardholder from tag 5F20 if available.
BEZAHLUNG [PAYMENT] Note: Transaction Type x1
(RECHNUNGS-)BETRAG: EUR NNNNNNNNN.NN [AMOUNT] *1 other currency code if send in Field: 49 *1 *2 [AMOUNT] Purchase value=BMP04 minus BMP55 9F03 CASHBACK: NNNNNNNNN.NN Cashback Amount (9F03 - if applicable)
(if applicable)
GESAMTSUMME: NNNNNNNNN.NN Total Amount (9F02 - if applicable)
(if applicable)
*Tags (1)95, (2)9B, (3)82, (4)9F36, (5)84
*1 *2 *3 *4 *5 NN/HHHH/NNNN/HHHHHH/HHHHHH/NN/A/AAAA AAAA/
*Tags (6)9C, (7)9F09, (8)9F1A, (9)9F33, (10)9F34, (11)9F35, (12)9F53, (13)9F1E
*6 *7 *8 *9 *10 *11 *12 *13
NNNNNNNN/HHHHHHHHHH..HH/ *Tags (14)9F41, (15)DF01
*14 *15
BITTE BELEG AUFBEWAHREN UND KOPIE AN DEN KUNDEN AUSHÄNDIGEN
[PLEASE RETAIN RECEIPT AND HAND COPY TO CUSTOMER]
NN/NN/NNNN Date at terminal DD/MM/YYYY
5.4 Reversal, Purchase with cashback
M U S T E R C A R D S E R V I C E
[A C M E C A R D S E R V I C E] Type: ans 16 Note:
Optional / Publicity Text, Name of the Card Acquirer, Part of Initialization Data
VERTRAGS NR.: AAAAAAAAAAAAAAA [MERCHANT ID] Field: 42 Type: ans 15 Note: mandatory TRANSAKTIONS NR.: NNNNNN [TRANSACTION NO.] Field: 11 Type: N 6 Note: Mandatory VERTRAGSUNTERNEHMER GmbH [ACME DEPT. STORES PLC] 5 lines with 24 characters
Note: Mandatory
MUSTER ABTEILUNG [ACME DEPT.] 5 lines with 30 characters Note: Optional BEISPIEL STRASSE 46-49 [46-49 MAIN STREET] Note: Merchant Name, Merchant
Address, other declarations, Part of Initialization Data
00000 MUSTERHAUSEN [NY 99999 ACMEVILLE]
BETREIBER-ID NNNNNNNNNNN [OPERATOR ID] Field 32: Acquiring Institution Identification Code Note: Mandatory (first 6 digits)
SERIEN NR.: NN NNN
cond. mandatory - MM/YY
############### N N N N *1 Kartenfolgenr. N N N *2
*1 Field: 2 Type: LLVARn..19 Note: PCI masking cond.
mandatory
*2 Field 23 = tag 5F34 - mandatory
Emil Mustermann [JO BLOGGS] Note: Name of Cardholder from tag 5F20 if available.
ORIGINAL-TRANSAKTIONS NR.: NNNNNN [ORIGINAL TRANSACTION NO.] contains field 11 from tx.
to be reversed - Type: N 6 Note: Mandatory
STORNO - BEZAHLUNG [PAYMENT] Note: Transaction Type x1
(RECHNUNGS-)BETRAG: EUR NNNNNNNNN.NN [AMOUNT] *1 other currency code if send in Field: 49 *1 *2 [AMOUNT] Purchase value=BMP04 minus BMP55 9F03 CASHBACK: NNNNNNNNN.NN Cashback Amount (9F03 - if applicable)
(if applicable)
GESAMTSUMME: NNNNNNNNN.NN Total Amount (9F02 - if applicable)
(if applicable)
*Tags (1)95, (2)9B, (3)82, (4)9F36, (5)84
*1 *2 *3 *4 *5 NN/HHHH/NNNN/HHHHHH/HHHHHH/NN/A/AAAA AAAA/
*Tags (6)9C, (7)9F09, (8)9F1A, (9)9F33, (10)9F34, (11)9F35, (12)9F53, (13)9F1E
*6 *7 *8 *9 *10 *11 *12 *13
NNNNNNNN/HHHHHHHHHH..HH/ *Tags (14)9F41, (15)DF01
*14 *15
BITTE BELEG AUFBEWAHREN UND KOPIE AN DEN KUNDEN AUSHÄNDIGEN
[PLEASE RETAIN RECEIPT AND HAND COPY TO CUSTOMER]
NN/NN/NNNN Date at terminal DD/MM/YYYY
5.5 No automatic Auth. from Auth.-Host Connection to the Voice-Auth. Center
M U S T E R C A R D S E R V I C E
[A C M E C A R D S E R V I C E]Type: ans 16 Note:
Optional / Publicity Text, Name of the Card Acquirer, Part of Initialization Data
VERTRAGS NR.: AAAAAAAAAAAAAAA [MERCHANT ID] Field: 42 Type: ans 15 Note: Mandatory TRANSAKTIONS NR.: NNNNNN [TRANSACTION NO.] Field: 11 Type: N 6 Note: Mandatory VERTRAGSUNTERNEHMER GmbH [ACME DEPT. STORES PLC] 5 lines with 24 characters
Note: Mandatory
MUSTER ABTEILUNG [ACME DEPT.] 5 lines with 30 characters Note: Optional BEISPIEL STRASSE 46-49 [46-49 MAIN STREET] Note: Merchant Name, Merchant
Address, other declarations, Part of Initialization Data
00000 MUSTERHAUSEN [NY 99999 ACMEVILLE]
BETREIBER-ID NNNNNNNNNNN [OPERATOR ID] Field 32: Acquiring Institution Identification Code Note: Mandatory (first 6 digits)
SERIEN NR.: NN NNN
*1 *2
NN
*3
*1 Field: 3 Type: N 6 Note: Mandatory, digits 1+2 of field 3
*2 Field: 22 Type: N 3 Note: Mandatory
*3 Field: 25 Type: N 2 Note: Mandatory
MUSTER KARTE [ACME CARD] Type: ans 16 Note: Name of the processed card type
VERFALLDATUM: NN/NN [EXPIRY DATE] Field: 14 Type: N 4 Note: Mandatory - MM/YY
N N N N N N N N N N N N N N N N Field: 2 Type: LLVARn..19 Note: Mandatory
Emil Mustermann [JO BLOGGS] Note: Name of Cardholder from Track 1 if available
BEZAHLUNG [PAYMENT] Note: Transaction Type x1
BETRAG: EUR NNNNNNNNN.NN [AMOUNT] *1 other currency code if send in Field: 49
*1 *2 *2 Field: 4 Type: N 12 Note: Mandatory
GENEHMIGUNGS NR.: _ _ _ _ _ _ _ [AUTHORISATION NO.] Note: Possibly to put in the Authorization-Code from the Voice-Authorization-Center NN/NN NN:NN Field: 13 Type: N4 Note: Mandatory - DD/MM
*1 *2 Field: 12 Type: N6 Note: Mandatory, the first 4 digits- hh/mm MANUEL. BEARBEITUNG [MANUAL LY PROCESSED] Note: text from POS terminal,
optionally in red
Type: LLVARans..99 Maximum: 5 lines with 24 characters
NN/NN/NNNN Date at terminal DD/MM/YYYY
x1: This could also be: AUTORISIERUNG [AUTHORISATION], GUTSCHRIFT [REFUND]
5.45.6 Authorization declined
M U S T E R C A R D S E R V I C E
[A C M E C A R D S E R V I C E] Type: ans 16 Note:
Optional / Publicity Text, Name of the Card Acquirer, Part of Initialization Data
VERTRAGS NR.: AAAAAAAAAAAAAAA [MERCHANT ID] Field: 42 Type: ans 15 Note: Mandatory TRANSAKTIONS NR.: NNNNNN [TRANSACTION NO.] Field: 11 Type: N 6 Note: Mandatory
VERTRAGSUNTERNEHMER GmbH [ACME DEPT. STORES PLC] 5 lines with 24 characters Note: Mandatory
MUSTER ABTEILUNG [ACME DEPT.] 5 lines with 30 characters Note: Optional BEISPIEL STRASSE 46-49 [46-49 MAIN STREET] Note: Merchant Name, Merchant
Address, other declarations, Part of Initialization Data
00000 MUSTERHAUSEN [NY 99999 ACMEVILLE]
BETREIBER-ID NNNNNNNNNNN [OPERATOR ID] Field 32: Acquiring Institution Identification Code Note: Mandatory (first 6 digits)
SERIEN NR.: NN NNN
*1 *2
NN
*3 *1 Field: 3 Type: N 6 Note: Mandatory, digits 1+ 2 of field 3
*2 Field: 22 Type: N 3 Note: Mandatory
*3 Field: 25 Type: N 2 Note: Mandatory
MUSTER KARTE [ACME CARD] Type ans 16 Note: Name of the processed card type
VERFALLDATUM: NN/NN [EXPIRY DATE] Field: 14 Type: N 4 Note: Mandatory - MM/YY
N N N N N N N N N N N N N N N N Field: 2 Type: LLVARn..19 Note. Mandatory
Emil Mustermann [JO BLOGGS] Note: Name of Cardholder from Track 1 if available
BEZAHLUNG [PAYMENT] Note: Transactions Type x1
BETRAG: EUR NNNNNNNNN.NN [AMOUNT] *1 other currency code if send in Field: 49
*1 *2 *2 Field: 4 Type: N 12 Note: Mandatory
NN/NN NN:NN *1 Field: 13 Type: N4 Note: Mandatory - DD/MM
*1 *2 *2 Field: 12 Type: N6 Note: Mandatory, the first 4 digits-hh/mm
GENEHMIGUNG ABGELEHNT [AUTHORISATION DECLINED] Note: text from POS terminal, optionally in red
NN/NN/NNNN
Type: LLVARans..99 Maximum: 5 lines with 24 characters Date at terminal DD/MM/YYYY
x1: This could also be: AUTORISIERUNG [AUTHORISATION], GUTSCHRIFT [REFUND], STORNO-AUTORISIERUNG [AUTHORISATION REVERSAL], STORNO GUTSCHRIFT [REFUND REVERSAL]
5.55.7 Defect Line - No Connection to Auth. Host and Voice-Auth. Center Possible
M U S T E R C A R D S E R V I C E
[A C M E C A R D S E R V I C E] Type: ans 16 Note:
Optional / Publicity Text, Name of the Card Acquirer, Part of Initialization Data
VERTRAGS NR.: AAAAAAAAAAAAAAA [MERCHANT ID] Field: 42 Type: ans 15 Note: Mandatory TRANSAKTIONS NR.: NNNNNN [TRANSACTION NO.] Field: 11 Type: N 6 Note: Mandatory VERTRAGSUNTERNEHMER GmbH [ACME DEPT. STORES PLC] 5 lines with 24 characters
Note: Mandatory
MUSTER ABTEILUNG [ACME DEPT.] 5 lines with 30 characters Note: Optional BEISPIEL STRASSE 46-49 [46-49 MAIN STREET] Note: Merchant Name, Merchant
Address, other declarations, 00000 MUSTERHAUSEN
[NY 99999 ACMEVILLE] Part of Initialization Data
BETREIBER-ID NNNNNNNNNNN [OPERATOR ID] Field 32: Acquiring Institution Identification Code Note: Mandatory (first 6 digits)
SERIEN NR.: NN NNN
*1 *2
NN
*3
*1 Field: 3 Type: N 6 Note: Mandatory, digits 1 + 2 of field 3
*2 Field: 22 Type: N 3 Note: Mandatory
*3 Field: 25 Type: N 2 Note: Mandatory
MUSTER KARTE [ACME CARD] Type ans 16 Note: Name of the processed card type
VERFALLDATUM: NN/NN [EXPIRY DATE] Field: 14 Type: N 4 Note: Mandatory - MM/YY
N N N N N N N N N N N N N N N N Field: 2 Type: LLVARn..19 Note: Mandatory
Emil Mustermann [JO BLOGGS] Note: Name of Cardholder from Track 1 if available
BEZAHLUNG [PAYMENT] Note: Transactions Type
BETRAG: EUR NNNNNNNNN.NN [AMOUNT] *1 other currency code if send in Field: 49
*1 *2 *2 Field: 4 Type: N 12 Note: Mandatory
NN/NN NN:NN *1 Field: 13 Type: N4 Note: mandatory - DD/MM
*1 *2 *2 Field: 12 Type: N4 Note: Mandatory, the first 4 digits-hh/mm
TRANSAKTION UNGÜLTIG [INVALID TRANSACTION ] Note: text from POS terminal, optionally in red
LEITUNGSAUSFALL NN/NN/NNNN
[LINE FAILURE]
Date at terminal DD/MM/YYYY
x1: This could also be: AUTORISIERUNG [AUTHORISATION], GUTSCHRIFT [REFUND], STORNO-AUTORISIERUNG [AUTHORZATION REVERSAL], STORNO GUTSCHRIFT [REFUND REVERSAL]
5.65.8 Internet Receipt
Manufacturers of nPOS payment systems are strongly urged to provide cardholders with certain on-screen information that can be printed out and used later for reconciliation purposes or in case of inquiries. The details listed below are recommended.
The data sources specified in the right-hand column refer to the bitmap positions (BMPs), as defined in the key account authorization interface protocol.
Description (English) Explanatory display text (German) Data source and/or data type
Publicity text – Type ans 16 / publicity text, name of the card acquirer
Contract ID / Merchant ID VERTRAGS NR. / HÄNDLER NR. BMP 42 / type ans 15 Transaction No. TRANSAKTIONS NR. BMP 11 / type N 6
Merchant name – Type ans 24
Address – 5 lines of 30 characters
Operator ID BETREIBER-ID BMP 32 / acquiring institution identification code Card type – Type ans 16 / Name of the processed card type Expiry date VERFALLDATUM BMP 14 / type N 4 / format MM/YY
Primary account number – BMP 2 / type LLVARn..19 Transaction type e.g.
Payment Payment reversal Reservation
e.g.
BEZAHLUNG
STORNO BEZAHLUNG RESERVIERUNG
Type x1
Currency e.g.
Amount: EUR
e.g.
BETRAG: EUR
Other currency code if sent in BMP 49
Transaction amount – BMP 4 / type N12
Authorization No. GENEHMIGUNGS NR. BMP 38 / type: an 6
Transaction date – BMP 13 / type: N4 / format DD/MM
Transaction time – BMP 12 / type N6 / format hh/mm Information text e.g.
PLEASE PRINT OUT AND RETAIN RECEIPT
e.g.
BITTE BELEG AUSDRUCKEN UND AUFBEWAHREN
Type: LLVARans ..99 Maximum: 5 lines of 24 characters
Date and time at terminal – Date at client / format DD/MM/YYYY