The following appendix provides a quick reference for Enterprise Edge features that are available by pressing the ƒ button. Two tables are provided, one sorted alphabetically by feature name and the other sorted numerically by feature code.
Features sorted by feature name
Feature name Activation code
Autodial - External ƒ•⁄
Autodial - Internal ƒ•¤
Background Music ƒ°fl
Background Music - Cancel ƒ£°fl
Button inquiry ƒ•‚
Call Duration Timer ƒ‡‡
Call Forward ƒ›
Call Forward - Cancel ƒ£›
Call Information ƒ°⁄⁄
Call Log - Delete items ƒ°⁄fi
Call Log - Manual ƒ°⁄‹
Call Log - View information ƒ°⁄¤
Call Log options ƒ•°›
Call Log password ƒ•°fi
Call Park ƒ‡›
Call Queuing ƒ°‚⁄
Camp-on ƒ°¤
Class of Service ƒfl°
Conference Call ƒ‹
Conference Call - Splitting ƒ£‹
Contrast adjustment ƒ•‡
Current Time & Date ƒ°‚fl
Current Time & Date - Cancel ƒ£°‚fl
Dialing Mode ƒ•°¤
Directed Pickup ƒ‡fl
Do not Disturb ƒ°fi
Do not Disturb - Cancel ƒ£°fi
Exclusive Hold ƒ‡·
Group Listening ƒ°‚¤
21
154 Appendix A: Feature Codes
Group Listening - Cancel ƒ£°‚¤
Group Pickup ƒ‡fi
Language - English1 ƒ•fi‚⁄
Language - French1 ƒ•fi‚¤
Language - Spanish1 ƒ•fi‚‹
Last Number Redial ƒfi
Line buttons - Move ƒ•°⁄
Line Pool ƒfl›
Line Redirection ƒ°›
Line Redirection - Cancel ƒ£°›
Link ƒ‡⁄
Long tones ƒ°‚°
Memory buttons - Program ƒ•‹
Messages - Send ƒ⁄
Messages - Cancel Send ƒ£⁄
Messages - View ƒflfi
Name and number blocking ƒ°⁄·
Page ƒfl‚
Page - Combined (internal & external) ƒfl‹
Page - External (external speakers) ƒfl¤
Page - Internal (telephone speakers) ƒfl⁄
Pause ƒ‡°
Priority Call ƒfl·
Privacy (on/off) ƒ°‹
Programmed Release ƒ•°·
Ring Again ƒ¤
Ring Again - Cancel ƒ£¤
Ring Type ĥfl
Ring Volume ƒ•°‚
Run/Stop ƒ•·
Saved Number Redial ƒfl‡
Speed Dial - Add, change ƒ•›
Speed Dial - Make ƒ‚
Test telephone display ƒ°‚fi
Time ƒ°‚‹
Transfer ƒ‡‚
Feature name Activation code
Appendix A: Feature Codes 155
Transfer - Cancel ƒ£‡‚
Trunk Answer ƒ°‚‚
Turning Restriction service off ƒ£°‡¤
Turning Restriction service on ƒ°‡¤
Turning Ringing service off ƒ£°‡⁄
Turning Ringing service on ƒ°‡⁄
Turning Routing service off ƒ£°‡‹
Turning Routing service on ƒ°‡‹
View active services ƒ°‡‚
Voice Call ƒflfl
Voice Call Deny ƒ°°
Voice Call Deny - Cancel ƒ£°°
Wait for dial tone ƒ°‚›
Notes
1 For the Companion C3050 Etiquette and C3050 CT2Plus portable
telephones, enter •• followed by the numeric code to activate this feature.
Feature name Activation code
156 Appendix A: Feature Codes
Features sorted by activation code
Activation code Description
ƒ‚ Speed Dial - Make
ƒ•‚ Button inquiry
ƒ⁄ Messages - Send
ƒ£⁄ Messages - Cancel Send
ƒ•⁄ Autodial - External
ƒ¤ Ring Again
ƒ£¤ Ring Again - Cancel
ƒ•¤ Autodial - Internal
ƒ‹ Conference Call
ƒ£‹ Conference Call - Splitting
ƒ•‹ Memory buttons - Program
ƒ› Call Forward
ƒ£› Call Forward - Cancel
ƒ•› Speed Dial - Add, change
ƒfi Last Number Redial
ĥfl Ring Type
ƒ•‡ Contrast adjustment
ƒ•· Run/Stop
ƒfl‚ Page
ƒfl⁄ Page - Internal (telephone speakers)
ƒfl¤ Page - External (external speakers)
ƒfl‹ Page - Combined (internal & external)
ƒfl› Line Pool
ƒflfi Messages - View
ƒflfl Voice Call
ƒfl‡ Saved Number Redial
ƒfl° Class of Service
ƒfl· Priority Call
ƒ‡‚ Transfer
ƒ£‡‚ Transfer - Cancel
ƒ‡⁄ Link
ƒ‡› Call Park
ƒ‡fi Group Pickup
ƒ‡fl Directed Pickup
ƒ‡‡ Call Duration Timer
Appendix A: Feature Codes 157
ƒ‡° Pause
ƒ‡· Exclusive Hold
ƒ•°‚ Ring Volume
ƒ•°⁄ Line buttons - Move
ƒ°¤ Camp-on
ƒ•°¤ Dialing Mode
ƒ°‹ Privacy (on/off)
ƒ°› Line Redirection
ƒ£°› Line Redirection - Cancel
ƒ•°› Call Log options
ƒ°fi Do not Disturb
ƒ£°fi Do not Disturb - Cancel
ƒ•°fi Call Log password
ƒ°fl Background Music
ƒ£°fl Background Music - Cancel
ƒ°° Voice Call Deny
ƒ£°° Cancel Voice Call Deny
ƒ•°· Programmed Release
ƒ•fi‚⁄ Language - English1 ƒ•fi‚¤ Language - French1 ƒ•fi‚‹ Language - Spanish1
ƒ°‚‚ Trunk Answer
ƒ°‚⁄ Call Queuing
ƒ°‚¤ Group Listening
ƒ£°‚¤ Group Listening - Cancel
ƒ°‚‹ Time
ƒ°‚› Wait for dial tone
ƒ°‚fi Test telephone display
ƒ°‚fl Current Time & Date
ƒ£°‚fl Current Time & Date - Cancel
ƒ°‚° Long tones
ƒ°⁄⁄ Call Information
ƒ°⁄¤ Call Log - View information
ƒ°⁄‹ Call Log - Manual
ƒ°⁄fi Call Log - Delete items
ƒ°⁄· Name and number blocking
Activation code Description
158 Appendix A: Feature Codes
ƒ°‡‚ Viewing active services
ƒ°‡⁄ Turning Ringing service on
ƒ£°‡⁄ Turning Ringing service off
ƒ°‡¤ Turning Restriction service on
ƒ£°‡¤ Turning Restriction service off
ƒ°‡‹ Turning Routing service on
ƒ£°‡‹ Turning Routing service off
Notes
1 For the Companion C3050 Etiquette and C3050 CT2Plus portable
telephones, enter •• followed by the numeric code to activate this feature.
Activation code Description
Index
Symbols
§ Long Distance symbol 149
¤ Link symbol125
› Pause symbol126
fi Programmed Release symbol126 fl Run/Stop symbol127
‡ Wait for Dial Tone symbol127 2-way DID
PRI112 911 13, 109, 112
A
access
Class of Service130
Enterprise Edge from outside the system127 external lines132
remote129 using a COS128 using a DISA128 Access denied149 ADD134
administrative programming13 Alarm 61-4-2145
alarm codes, reporting and recording145 alarm telephone145
using dialing modes48 announcement Call Display services 32 Call Duration Timer 43 Call Pickup34
CAP31
Conference Calls37 Group Listening39 Handsfree40
hearing aid compatibility32 prime telephone30
Privacy43 Trunk Answer36 using line buttons29 using the Release button 32 Voice Call80
apply button cap labels92 ASM
Long tones 126
Auto Call information (see Caller ID set) Autodial
for M710051 line selection51 programming51
storing number on a memory button51 using intercom line for52
using Last Number Redial53 Autodial full52
release of a line (see Disconnect Supervision) Automatic Call Back, ISDN feature114
Automatic Call Forward changing settings66 Automatic Recall
ISDN terminal feature 115
Automatic Telephone Relocation 109, 131 auxiliary ringer124
B
Background Music110 turning off110 BKSP 134
blocking calls (see Do Not Disturb) busy45, 50
busy tone, fast129 button cap labels92
applying 92 button caps92 button defaults
22
160 Index
erasing programmed features91 Feature15
Handsfree/mute42 Hold15
Last Number Redial53 memory15, 51, 133 moving line95
programming features on 90 Release15, 32
Saved Number Redial56 shift15
testing145, 146 using a line button46 bypassing
a Hotline telephone122
C
Call Display information32 Call Duration Timer 43 Call Forward
and Line Redirection, differences71 automatic, changing settings66 Call Forward on Busy26, 67 canceling 65
Forward no answer66 ISDN terminal feature114 overriding 66
programming25, 66, 67 to voice mail67
using 65 Call information
automatic33
changing what is shown first34 displaying information32
getting information for a call on hold33 getting information for a current call 33 Call Log83
Autobumping84 automatic83
calling from within85 deleting log items 84 logging a call manually84 options84, 100 Call Transfer 59–61 Call(s) bumped87 Callback64
Caller ID set33 Calling50
calls, switching between143 Camp denied61
Camp max61 Camp to61 Camped62, 149
camping calls (see Camp-on) Camp-on61 Do Not Disturb109 Group Listening40 Line Redirection69
CAP (central answering position) answering calls31
cell, see Companion, cells
central answering position (see CAP) changing settings
automatic Call Forward66 Class of Service
changing130
Index 161
using a password128, 130 Cleared>LINENAM79
communicating in the office paging73–75
sending messages using display75 Voice Call 80
Companion
capabilities135–144 cell programming136–139 re-evaluation137 twinning portables140 Conf. on hold39
Conference busy39 Conference Call
by releasing privacy43 disconnecting from39 removing yourself from39 splitting38
using the Conference feature37 contrast adjustment89
control telephone 119, 123 customizing CAP31 customizing your telephone
adjusting ring volume96 Button Inquiry89 changing ring type96 contrast adjustment89 User Preferences99
D
date and time changing23
displayed instead of messages97 displaying 44
length of a call43 defaults
button assignments93 deleting
Call Log items84 messages from list78 programmed features91 Denied in admin149
deregistration of extension numbers on a portable 139
desktop conferencing using ISDN115
dial pad
description15 dial tone
Enterprise Edge system129 stuttered129
Dial voice call81 dialing
switching from pulse to tone127 Wait for Dial Tone 127
standard dial48
switching from pulse to tone127 Dialing Plan
PRI 113
DID (Direct Inward Dial) template94
direct inward system access (DISA)128 direct-dial telephone
programming122 Directed Call Pickup143 Directed Pickup34
DISA (see direct inward system access) disconnect
from conference39
releasing a call, accidentally44 Supervision131
display
button equivalents for one-line display134 buttons14, 15
Call information33
changing the language90, 100 contrast100
making darker or lighter 89 one-line 133
testing146 time and date44 distinctive rings96 DN (see internal numbers) DND61
DND from30 DND transfer 30 Do Not Disturb 109
canceling109
162 Index
on Busy27, 67 using 110
Do not disturb45, 50, 60 DRT 30
dual memory button15
E
Emergency 911 13 PRI112 ending a call32 Enter code91 Enter digits52, 55 Enter zone75 Enterprise Edge ATA
Long tones126
Enterprise Edge features142–144 Enterprise Edge system dial tone129 Enterprise Edge telephones
installing107
mounting on a wall108 erasing
Call Log items85 messages from list78 programmed features91
access to Enterprise Edge127 autodial, programming51
Call Forward (see Line Redirection) page73 Call Duration Timer‡‡43
Call Forward
canceling£›65 using›65
Call Informationƒ°⁄⁄32, 33
Call Log Class of Servicefl°130 Conference Call
M7100 telephone£‹38, 39 using‹37, 38, 39
Hide message display•°‚fl97 Host System Dialing Signals
Link‡⁄125
Long Tones°‚° 126 Pause‡° 126
Programmed Release•°·126 Run/Stop•·127
Wait for Dial Tone°‚›127 Language
English•fi‚⁄90
French•fi‚¤90
Spanish•fi‚‹90 Last Number Redialfi52 Line Pool Accessfl› 47 Line Redirection
viewing ones you sent⁄79 viewingflfi77
Page
combined zonefl‹73 external zonefl¤73
Index 163
Saved Number Redialfl‡55, 56 Services, viewing°‡‚120 Speed Dial
adding user•›54 making calls‚54
Static Time and Date°‚fl79 Testing fast busy tone129 feature
Voice Call 144
wireless Call Forward No Answer143 wireless Portable Language Selection143 Feature button15
Feature code91 Feature moved91 Feature timeout 149 features
adjusting ring volume96 Autobumping84 Call Duration Timer43 Call Forward65
changing ring type 96
Class of Service password130 Conference Calls37
Wait for Dial Tone127 Do Not Disturb109 Do Not Disturb on Busy67 Exclusive Hold58
Group Listening39 Handsfree40
hiding the message or calls display97 Hold57
language choice 90 Last Number Redial52 line pools46
Line Redirection 68–72 Messages 75
moving line buttons 95 one button access32 paging73–75 Saved Number Redial55
sending messages using analog telephones75 sending messages using display 75
Set Lock123 Speed Dial 53
Test a Telephone 145–147 Trunk Answer 36
User Preferences 99
164 Index
Voice Call 80 Voice Call Deny81 file transfer using ISDN115 Forward denied68 Forward>68 forwarding calls25
Call Forward 65 Call Forward delay66 Call Forward No Answer66 Call Forward on Busy67 Do Not Disturb on Busy67 Line Redirection68–72
G
Group 4 fax using ISDN applications115 Group Listening39
canceling 40 Group Pickup35, 143
H
handling many calls at once Call Queuing58 Hold57
handset, speaker testing147 handset, testing146
hearing aid compatibility32 Hidden number53, 56
getting information for a call on33 listening while on hold57
retrieving call57
Wait for Dial Tone 127 Hotline
bypassing122
setting up the telephone123 Hunt Groups101, 131, 142, 143
Programming busy line setting 104 Programming the overflow set105 Programming the queue time-out105 Removing members102
Rotary mode103 Sequential mode103 Setting the hunt delay104 Setting the name105 Unassigning lines103
I
In use79, 151 In use SETNAME87 Inactive feature149 incoming call indicator29 Incoming only151 indicator
incoming call29 Installer programming 13
Integrated Services Digital Network (see ISDN) Intercom70
intercom
using as the line for Autodial 52 Intercom #52
internal numbers length of131 internal page73
Internet access using ISDN applications116 Invalid code55
ISDN (Integrated Services Digital Network) applications115–116
description111
desktop conferencing using115 equipment115–116
file transfer using115 Group 4 fax using115 Internet access using116 LAN access using115
LAN to LAN bridging using 116 leased line backup using115
Index 165
telecommuting using115
videoconferencing and video telephony using 115
ISDN PRI111 2-way DID112 Call by Call113 Dialing Plan 113 Emergency 911 112
Name and Number blocking112 Network Name Display111
L
LAN
access using ISDN applications115 router116
to LAN bridging ISDN applications116 language, changing on the display 90, 100 Last Number Redial
programming53
Last Number Redial, using52
leased line backup using ISDN applications115 length of call, timing43
length of internal numbers131 limiting
access to Enterprise Edge128 telephone feature use123 telephone programming123
using alternate or scheduled services117 line
assignment 131 button
moving29, 95
button, using to choose a line46 changing the name25, 108
Redirection, and Call Forward, differences 71
target132
Line 061 waiting150 Line denied36, 46, 151 Line hung up62
Line in use 150 Line Pools, using 142 Line Redirection70 Line061 callback30 Line061 hung up60 Line061 to prime30 Line061 transfer150 Link
using125
Link, programming125 listening on hold57 log space
programming86 logging a call manually 84 Logit (see Call Log) long distance call
indicator149
using COS password128 Long Tones 126
lost calls, troubleshooting142 Lunch Sched121 camping a call61 Conference Call38 Conference Call on hold 38 Hold57 Transferring a call60 Voice Call80
splitting a Conference Call 38 troubleshooting 145
M7324 telephone 14 button defaults95 CAP31
166 Index
Conference Call37 memory buttons133
splitting a Conference Call38 troubleshooting145
M7410 CT21
maintaining security129 Make calls first151 making calls
dialing modes 48 priority call49 using a line button46 using line pools46 using Ring Again50 with automatic Handsfree42 memory buttons15, 51, 133 Message denied79
Message list79 Message to79 Messages
canceling a sent message76 hiding display97
removing from list78 sending, using the display75 viewing77 line pool status50
lines (see also Disconnect Supervision)131 telephone status50
transferred calls64
mounting telephones on wall134 Move line from96
Move line to96 moving
telephones109 music, background110 muting voice call tones 80
N
Name and Number blocking PRI112
Network Name Display PRI111
New calls begin 87
night control phone (see control telephone) Night Sched 121
Night Service (see services) 9_45, 151
No button free79, 150 No call on63
No call to park63 No calls waiting150 No free lines151 No info to log88 No last number53 No last number46
No line selected 46, 150, 151 No line to use70
No log assigned88 No number saved56 No number stored55, 79 No resume item88 No services ON120 No voice call 81 Not available149
one button access to features32 one button dialing (see Autodial) out of range141
Outgoing line70 overflow call routing 132 OVERRIDE134 Class of Service130 user preferences99
Index 167
Pause126
pause in a sequence of numbers (see Wait for Dial Tone)
PBX template 94 Pick up receiver150 Pickup35
Pickup denied35, 36 pickup group 35
Pickup group programming140 Please wait 49
Pool code70 portable telephone
and Enterprise Edge 142–144 twinning140
using 141–144 voice quality141
power off, effect on memory buttons51 power supply, testing147
pre-dial48
Press a button52, 89, 91 Press a line96
Press held line39 prime
priority call (see also Call Queuing)29, 49 Priority denied49
Priority>223150 Privacy
changing status43 private
branch exchange, accessing from Enterprise Edge (see also host system dialing signals) 125 customizing your Enterprise Edge 13 installer programming13
programming map16–21 starting and ending a session21 changes, planning14
Companion136–139 features on buttons90
lines
changing the name of a line 108 log space 86
Pickup group 140 Priority Call140
registration for portable telephones136, 139 Set filters 140
Set lock140 system14 system features
Call Forward25, 27
changing the name of a line 25 Restriction service117 Ringing service117 Routing service 117 System Speed Dial 23, 53 time and date23
telephones
allowing Line Redirection 69 auxiliary ringer124
Call Display34 Call Forward25, 27 Call Forward delay66 Call Pickup34
changing number of rings before forwarding call 26
changing the name of a telephone 108 direct-dial telephones122
Do Not Disturb109 Do Not Disturb on Busy27 external autodial button51 Forward no answer66 Forward on busy67 Handsfree41
Last Number Redial53 Link125
Saved Number Redial56
Q
168 Index
Redirect ring
programming70 Redirect” denied70 redirection loops, avoiding72
re-evaluation, see Companion re-evaluation refusing to answer second call 109 registration
disabling136 enabling136 on a portable139 Release a call62, 150 remote access127–129 remote use
Class of Service password130 security128
using lines and features from outside the system 127
replying to a message77 analog telephone77, 78 reporting and recording alarms145 Restr'n120
Restricted call46, 61, 151 restricting
access to Enterprise Edge128 feature use (see Set Lock) telephone feature use123 telephone programming123
using alternate or scheduled services117 Restriction service117 changing ring type96, 100
changing the number of rings before call is forwarded 26
description of types30, 96 ring volume96
Saved Number Redial, programming 56 saving a number (see Saved Number redial) Sched 4121 Select line out71 Select line(s)71 Send message? 46
Service Modes (see Services) Service Modes ON120 Service provider features
Automatic Call Back114 Automatic Recall115 Call Forward 114
calling the number your calls are forwarded to 114
canceling Call Forward114 Service Schedules
turning off and on using feature codes119 viewing active schedules119
Set filters programming140 Set Lock123–124
set lock124
Set lock programming140 Set locked149
Set profile133 shift button15 SHOW134
Index 169
Wait for Dial Tone 127
softkey display prompts, troubleshooting141 special telephones121
Speed Dial
changing User Speed Dial100 host system signaling codes54 making a call54
programming23
programming for User54 splitting a Conference Call38 standard dial48
Start of list80 Still in trnsfer61
stopping calls from ringing at your telephone109 stuttered dial tone 129
suspending a call (see also Call Park and Hold) switching between calls143
system
programming14 system dial tone129 System Speed Dial53
T
target lines132
changing the name108 using to twin141
telecommuting using ISDN applications115 telephone
alarm145
Call Display information33 CAP31, 121
changing the name108 control 119, 123
difference between M7310 and M7324 telephones14
direct-dial121 extra-dial 119, 121 Hotline122
log calls automatically83 M7100, illustration133 mounting on wall134 moving109
prime121
prime telephone30 testing145–147 testing
buttons145, 146
display146
ending a session 146 handset146
headset147 power supply 147 telephone 145 telephone speaker147 Their list full80 3 parties only39 time and date
changing23
displayed instead of messages and calls97 displaying44
ƒ°‚fl 79
length of a call43 time savers
autodial51
Saved Number Redial55 Speed Dial53
tone
camped call tones 61 controlling length126 remote access tones129 voice call 80
tracking incoming calls Call Log83
transfer (see Call Transfer) Transfer denied61 transferring calls59
Callback64 parking a call62 using Camp-on 61 troubleshooting
decrease in voice quality141 lost calls142
reporting and recording alarms145 softkey display prompts141 testing
the headset 147 the power supply147
the speaker in the handset146 the telephone buttons146 the telephone display146 the telephone speaker 147 using the alarm telephone 145 Trunk Answer36
twinning 140
using Answer DNs 140 using target lines141
U
understanding programming13 Unequipped line71
170 Index
Unknown name87 Unknown number55 until * 120 Use line pool?150 User Preferences99–100 User Speed Dial53, 100 using Call Forward65 using Do Not Disturb 110
using your system remotely127–129
V
videoconferencing and video using ISDN applications115
VIEW134 viewing
active Services119 Call Log84 messages77, 79 Voice Call 80–81 Voice call81 Voice Call feature144 voice mail
accessing your Enterprise Edge Voice Messaging system88
using Call Forward67 voice quality141
volume bar134 control 134
W
Wait for Dial Tone 127 wall mounting telephones134 wireless Call Forward No Answer144 wireless Portable Language Selection143
English143 French144 Spanish 144
Y
Your list full80