Before the focus group
1. Determine the goal and objectives for the focus group.
The purpose of the focus group is to provide information that will assist me in answering questions related to the purpose of my action research. The purpose of the action research is to evaluate the strategies and methods that can be used to improve interactions and engagement of students enrolled a computer applications course at a large university in the southeast part of the United States. Specifically, the results of the focus group will help provide answers to my second research question, which states, “what recommendations and strategies do students have for faculty that they perceive will increase their engagement in the computer applications course.
2. Determine the number of focus groups
a. Focus groups will last approximately one hour each
b. Focus group meetings will be held via Blackboard Collaborate
c. Students will be sent the link to Blackboard Collaborate at least 48 hours before the interviews begin
3. Participants:
a. There will be a total of 5 different focus groups
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c. Students selected to participate in the focus groups will receive an introductory letter from me
4. Interview Questions
1. Describe the interaction you had with your instructor? Describe the interaction you had with your classmates? Can you provide an example of the interactions you have had with your instructor and you classmates? Do you feel these interactions helped you become more interested in the course? Did you feel they increased your performance in the course? Why or why not?
2. Give an example of an assignments in the course required you to think about and become more interested in the course content (Dixson, 2015)?
3. Can you think of a time when you when you had to complete an assignments or activity that was effective in facilitating interaction between you and your classmates and you and your instructor? 4. What assignments do you feel were ineffective in encouraging
engagement in the course content?
5. What activities or assignments would you suggest can be included in the course that would help increase interaction and engagement? 6. Is there anything else you would like to add that you think would
improve interaction and engagement in the course?
5. Focus Group Script a. Welcome
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Good evening and welcome to our focus group discussion. Thank you for taking the time to join me to talk about your experience in the course. My name is Yvette Sands and I am one of the professor for the course. You should have taken the online course through the HRSTM department and should have had me as your online instructor.
The purpose of the focus group is to gather information from you about your experiences in the course. Specifically, the purpose of the focus group is for you to share your thoughts, opinions, and recommendations about improving engagement and interactions in the course. Engagement is usually referred to as a student’s willingness to actively participate in the course by thinking, talking, and interacting with the course content, other students in the course, and the instructor. Engagement can also include reading and
responding to emails, participating in discussions, viewing course lectures, and completing assignments.
You were asked to participate in the focus group because you are enrolled in the course and are familiar with the lessons, assignments, and the layout of the course. Please feel free to share your point of view even if it differs from what others have said. I am very interested in your honest feedback. The sessions will be recorded because you often will say very helpful things in these discussions and I cannot write fast enough to get them all down. We will be on a first name basis during the discussion, and we won't use any names in our reports.
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Before we begin, please indicate with a response of “yes” if you agree to the following question: “You are voluntarily participating in this focus group and I have your permission to record our discussions”.
b. Focus Group Discussion
c. The questions listed above in the “Interview Questions” section of the
protocol will be asked Conclusion
Thank you for taking the time out to participate in the focus group. The feedback you provided is very valuable and will help in improving course interactions and engagement in the course. I will use the data you provided to further my research on online student engagement and interactions. Do you have any further questions or concerns? This concludes the focus group. Again, thank you for participating.
6. Focus Group Protocol Guidelines
a. Set a positive tone.
b. Make sure everyone is heard; draw out quieter group members. c. Probe for more complete answers.
d. Monitor questions and the time
e. Don’t argue a point with a participant, even if they are wrong. Address it later if necessary
Interpreting and Analyzing the Results 1. Summarize each meeting
a. Immediately after the meeting, I will write up a summary of my impressions.
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b. Within three days after the focus group meeting, I will transcribe the notes or audio recording of the focus group.
2. Analyze the summaries
a. I will read the notes and look for themes/trends. I will also, write down any themes which occur more than once.
b. Context and tone are just as important as words. If comments are phrased negatively or triggered an emotional response, this should be noted in the analysis.
c. Interpret the results
i. What are the major findings? II. What recommendations do I have?