The Drawer contains the various settings that, together, make up Collaborate Desktop's configuration. You may control many of the settings, while some may be defined only by a system administrator and others may be defined automatically by your computer system. This chapter provides instructions for the following Collaborate Desktop configuration settings:
Accessing Collaborate Desktop Configuration Settings Calls Settings
General Settings
Hardware Settings Network Settings
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ACCESSING COLLABORATE DESKTOP CONFIGURATION
SETTINGS
To access Collaborate Desktop configuration settings: 1. In the Control menu, choose Settings.
-or-
Open the Drawer and click the Settings tab.
The Drawer opens, displaying the Settings tab that was last open.
2. When you're finished setting the configuration in each tab, click Apply to implement the settings.
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CALLS SETTINGS
C
ALLSS
ETTINGSThe Calls Settings tab provides access to other tabs where you can define how Collaborate Desktop handles incoming and open videoconference calls.
To access the Calls Settings:
1. From the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the Calls tab.
General
Multicast
Ringing
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G
ENERALS
ETTINGSIn the Calls>General Settings you define various aspects of the actual call. To access the General Settings:
1. From the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the Calls and Ringing tabs.
Auto Answer Select to turn automatic acceptance of incoming calls on. If your system is idle when a conferencing call arrives, the session starts automatically.
Allow Adaptive Bandwidth
Adjustment Enables videoconferences to precede at reduced bandwidth if the network is congested. Deselecting this option maintains a constant quality to the session, but it may cause network problems.
Enable H.239 Enables the use of the H.239 standard during data sharing. H.239 enables Collaborate Desktop to convert PC application graphics into a separate media stream and transmit it parallel to the video stream. Video systems supporting H.239 display shared data and remote video in separate windows. Systems not supporting H.239 display only the shared data in a single window. Read more about data sharing options
Enable AAC-LD Enable using the audio codec AAC-LD when possible.
Enable G722.1 Annex C Enable using the audio codec G722.1 Annex C when possible. Enable 720p Enable using video resolution 720p when possible. This feature
depends on your license and might be disabled.
Faster Data Presentation Enable this feature to support faster data presentation when available. If this option is selected, more bandwidth is allocates to XGA data.
Do Not Disturb When enabled, you are not able to receive calls, and the Collaborate Desktop icon in the tray is red.
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Force FEC Force using the Forward Error Correction mechanism. This option is useful when the network is congested.
Connection Set outgoing and incoming bandwidth if they are asymmetric. This is mostly applicable to satellite and xDSL based
connections. Use the following fields to configure: Maximum outgoing bandwidth - Your maximum upload bandwidth (0 for unlimited)
Maximum incoming bandwidth – Your maximum download bandwidth (0 for unlimited)
MTU size - Set the packet size. Default is 1500.
Encryption Mode - Set the encryption mode for your calls. Encryption Mode
None: Outgoing calls will not be encrypted and incoming encrypted calls will be rejected.
Auto: Enables the application to encrypt a call if the remote side has also enabled encryption. If the remote side has not enabled encryption, an outgoing call will be unsecured.
AES: Select this option to encrypt all calls using the AES
(Advanced Encryption Standard) encryption method. If the remote side has not enabled encryption, the call attempt will be unsuccessful.
Note: During a secure call, the 'Encrypted Call' sign appears on the notification area.
Recording Configure recording and streaming settings:
Recording Folder – Default recording files directory Recording Quality:
High: the recorded file will be in 4CIF resolution. Low: the recorded file will be in CIF resolution
Streaming URL Port(1-65535) – Port number for streaming to media player
Number of Streaming Ports (1-20): Set the maximum number of streaming clients
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R
INGINGS
ETTINGSIn the Ringing Settings, define the sounds used to indicate incoming and outgoing videoconference calls.
To access the Ringing Settings:
1. In the Control menu, choose Settings. -or
Open the Drawer and click the Settings tab.
2. Click the Calls and Ringing tabs.
PC Speaker Select to use your computer's built-in speaker for the incoming ring sound.
Soundcard Select to use your computer's sound card for the incoming and outgoing ring sounds.
Collaborate Desktop: User Guide 79 NOTE: You can select both of the above options for playing the
incoming sound. For example, you would be able to hear the incoming ring while wearing a headset.
Ringing Device Select the device used to produce the ringing sound. Incoming Ringing Sound Filename of the sound that indicates an incoming call. To
change the sound, click Browse and select a different file. Outgoing Ringing Sound Filename of the sound that indicates an outgoing call. To
change the sound, click Browse and select a different file. When you're finished setting the configuration, click Apply to implement the settings.
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M
ULTICASTS
ETTINGSThe Multicast Settings contain the default configuration for sending video and audio to Interactive Multicast Participants and public viewers. These settings are only applicable for sessions chaired by this system.
To access the Multicast Settings:
1. In the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the Calls and Multicast tabs.
NOTE: The default Multicast settings are recommended for most Multicast conditions. Change them ONLY after consultation with your system administrator.
Multicast IP Address The destination IP address for the Interactive Multicast. All participants in the session transmit and receive from this
common IP address. This address must be a class D address in the range of 224.0.0.0 to 239.255.255.255.
Max. Participants The maximum number of participants that may participate in a Multicast session initiated by your system.
Bandwidth The maximum bandwidth for Interactive Multicasts. The actual bandwidth will depend on the amount of available bandwidth during the session.
Video Format The video coding standard that all parties in the Multicast are capable of using - H.264, H.263 and H.261. H.264 and H.263 provide better video quality, especially at low bit rate
transmissions.
However, some video systems do not support H.264 or H.263. If at least one Participant's system does not support these
standards, or you are not sure, select H.261.
NOTE: If you select a codec unsupported by any of the participants, that participant will not be able to participate in the session.
Time to Live The maximum number of routers that the Session's packets may pass through.
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Video port The ID of the port used for the video connection. Audio port The ID of the port used for the audio connection.
NOTE: Participants must use the same video, audio and control ports. Make sure that the ports you choose are available for every Participant.
Announce Every _____
Seconds The interval between announcements of your Multicast in the public viewer's schedule. Refresh Video Every
________ Seconds The maximum number of seconds required until the video Multicast is synchronized for all viewers. If the refresh value is low, the quality is lowered. If the refresh value is high, it will take a longer time to see the video display when the viewers connect. Use the default setting as a guide.
Defaults Click to return to the original settings. These settings help you connect to the Interactive Multicast through the default ports and/or IP address that was defined automatically by your system.
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C
ALLF
ORWARDINGS
ETTINGSNOTE: These settings are only available when you are connected to
Collaborate Central server. If you are not connected to Collaborate Central, the Forward tab will not appear under Calls.
If your system is logged into Collaborate Central, Call Forwarding is available. Calls may be forwarded to a specific party unconditionally, or if the local party does not answer, or is busy. The Call Forwarding settings for your system may be done by both you and the system administrator. The last changes, regardless of who made them, are valid.
To access the Call Forwarding Settings: 1. In the Control menu, choose Settings.
-or-
Open the Drawer and click the Settings tab. 2. Click the Calls and Forward tabs.
Unconditional forward Select if you want to forward ALL calls intended for you to another party.
Forward on busy Select if you want to forward calls to another party if you are engaged in another videoconference.
Forward on no answer Select if you want to forward calls intended for you to another party, if you cannot answer the call.
In each option’s accompanying box, enter the target party by one of the following methods: 1. Type the party’s directory number, IP address, DNS name or E.164 number.
-or-
Click Browse at the end of the row to open the Online Directory. Select a contact and click OK,
Forward After
_____ Seconds Enter the amount of time that will pass before Collaborate Central forwards the call. When you're finished setting the configuration, click Apply to implement the settings.
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GENERAL SETTINGS
G
ENERALS
ETTINGSThe General Settings provide access for customizing Collaborate Desktop. To access the General Settings:
1. In the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the General tab.
User Info Settings
Display Settings
Shortcuts Settings
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U
SERI
NFOS
ETTINGSThe User Info settings provide identification of the Collaborate Desktop system user (most likely, you). This includes the following information:
First Name Company or organization Last Name E-mail address
To access the User Info Settings:
1. In the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the General and User Info tabs.
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L
ICENSED
ETAILSTo access the License Details Settings: 1. In the Control menu, choose Settings.
-or-
Open the Drawer and click the Settings tab. 2. Click the General and License tabs.
In the license settings screen you can set and view the license for your Collaborate Desktop application.
License Option Contains a list of available features. The feature current license is stated in the Value column
Value The value per each feature in the license currently installed on your system.
Buttons:
Export Export your existing or temporary license. The export operation creates a file which is saved on your hard drive in a location according to your selection.
Import Import an existing or new license. When pressing this button, a browse window opens which enables you to browse to the license file on your hard drive.
View Opens a small window containing the actual body of the license. The license is represented by a long alphanumeric string.
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S
HORTCUTSS
ETTINGSShortcut buttons provide quick access to various functions. Clicking one of these buttons quickly starts the specified function.
The Shortcut tray provides places for up to six shortcut buttons. It is located on the right side of the Main Viewer in Normal Mode and Large Mode. In the Shortcuts Settings, you can customize the Shortcut tray.
To access the Shortcuts Settings:
1. Right-click in Main Viewer and select Customize Shortcuts. -or-
In the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the General and Shortcuts tabs.
From a list of functions, you can choose up to six shortcut buttons to provide quick access to various functions. Clicking one of these buttons in the Shortcut tray quickly starts the
specified function.
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D
ISPLAYS
ETTINGSIn the Display Settings, you can set display options for the Collaborate Desktop application. To access the Display Settings:
1. In the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. 2. Click the General and Display tabs.
Language Choose the language of your Collaborate Desktop application. No Video Image Allows you to select a static image that will be displayed when
there is no video image. Default displays a built-in "No Camera Detected" image .
Always on Top Display Collaborate Desktop on top of all open windows (when it's not minimized). Otherwise, Collaborate Desktop remains open on the screen but hidden behind other applications when they are selected.
Show Video Toolbar in Full
Screen Mode Display the toolbars and status information in Full Screen mode. Deselect this option to display only the video. Show Local Video Window
During Call Display a small Local Video window or PIP during an open videoconference. Deselect this option to display only remote video during a call.
Load on Startup
(Minimized to Tray) Open and minimize Collaborate Desktop during your computer's startup. The Collaborate Desktop icon appears in the taskbar at the bottom of the Windows Desktop. This option takes effect only after restarting your computer.
Keep Aspect Ratio Keep the selected display ratio in order to force the aspect ratio on screens with different ratios.
Overlay my name on
outgoing video Display the station name overlaid on the remote side video image. When you're finished setting the configuration, click Apply to implement the settings.
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HARDWARE SETTINGS
H
ARDWARES
ETTINGSIn the Hardware Settings, define the system's configuration for audio devices, cameras ISDN and ISDN Adapter.
To access the Hardware Settings:
1. In the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the Hardware tab.
Audio
ISDN
ISDN Adapter
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A
UDIOS
ETTINGSIn the Audio Settings, you can define the audio configuration to be used during videoconferences.
To access the Audio Settings:
1. In the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the Hardware and Audio tabs.
Select Audio Mode Select Headset Mode to tune the audio levels of the headset speakers and its attached microphone.
Select Speaker Mode to tune the audio levels of the external speakers and connected microphone.
AGC (Automatic Gain
Control) Select to ensure that the remote parties hear your audio normally regardless of the speaker's distance from the microphone.
Auto Mute Microphone
Upon Incoming Call Select to mute the microphone automatically whenever Collaborate Desktop answers an incoming call.
Audio Noise Suppression Select to suppress unwanted background noises. Disable this feature when it is supported by an external device.
Microphone Level Drag the slider to the right to raise the volume of the microphone or to the left to lower it.
Tuning Wizard Click Tuning Wizard to test and adjust the level of your microphone and speakers.
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ISDNS
ETTINGSNOTE: The availability of the ISDN option on your system depends on your license type.
In the ISDN Settings you can configure your ISDN connection parameters. This page is only available after enabling ISDN and configuring the ISDN adapter (and providing you have an ISDN license)
Switch Type Select the appropriate ISDN switch type that matches you network. Consult with your ISDN network provider if you are not sure.
Lines Set the appropriate phone number for each (1-8) of your ISDN physical lines. You may not have 8 numbers unless you use all 4 BRI lines.
SPID For 5ESS switch types, SPID (Service Profile Identifier) numbers are also required for each phone line. Enter the SPID numbers obtained from your ISDN service provider per each line.
When you're finished setting the configuration, click Apply to implement the settings.
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ISDNA
DAPTERS
ETTINGSNOTE: The availability of the ISDN option on your system depends on your license type.
The ISDN adapter page enables connecting to ISDN-based networks, using up to 4 ISDN BRI lines, reaching a connection bandwidth of up to 512Kbps. Enable ISDN networking and enter the appropriate configuration settings.
ISDN Check this option to enable or disable ISDN networking in this application.
Adapters List Displays the list of ISDN adapters available for this system. Discover Scans for available ISDN adapters that can be available for this
system
IP Address IP address of the selected ISDN adapter MAC Address MAC address of the selected ISDN adapter Line 1 ISDN line status for line number 1
Line 2 ISDN line status for line number 2 Line 3 ISDN line status for line number 3 Line 4 ISDN line status for line number 4
When you're finished setting the configuration, click Apply to implement the settings.
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C
AMERAS
ETTINGSSet the type of main camera that is connected to the system and the communications port through which it can be controlled.
To access the Camera Settings:
1. In the Control menu, choose Settings. -or-
Open the Drawer and click the Settings tab. 2. Click the Hardware and Camera tabs.
Camera Type Select the manufacturer and/or model of the connected PTZ camera (if applicable).
If you are using a web camera, select None.
Communication Port Select the name of the computer port to which the PTZ camera is connected.
Device Select the manufacturer and/or model of the connected main camera.
Capability Select camera type: Fixed (cannot be moved) or Pan/Tilt/Zoom (can be moved).
Video Capture Format Select the video format that is compatible with your camera and/or monitor.
PAL is used in many countries in Western Europe, Asia, Africa, as well as Australia.
NTSC is widely used throughout the Western Hemisphere,
Japan and South Korea.
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NETWORK SETTINGS
N
ETWORKS
ETTINGSThe Network Settings contain the configuration for operating within the connected local-area