You can assign up to 200 mailboxes. The factory-set Mailbox Size is 20 minutes and the factory-set Message Length is four minutes.
When you assign an extension as a Mailbox extension, you are prompted to:
• Identify whether a telephone is associated with the extension. If a telephone is associated with a Mailbox extension, when a caller transfers from PARTNER Messaging to that extension, the call is sent to the extension’s telephone. If a telephone is not associated with the extension, the call is sent directly to the extension’s mailbox. A Mailbox extension without a telephone is frequently referred to as a Guest Mailbox. A Guest Mailbox can be used by traveling sales people (who don’t have telephones and who are frequently out of the office) to receive and retrieve messages.
• Administer a Directory Listing or Recorded Name. Users and callers can use up to a 10-letter Directory Listing to address messages or transfer calls. The mailbox user’s name can also be recorded. The System Manager and the mailbox user can record a name, but only the System Manager can administer a Directory Listing for an extension.
• Administer the Message Length and Mailbox Size. The Message Length is the maximum amount of time available for a caller to leave a message. It is also the maximum length of a message the user can create when sending, replying to, and forwarding a message. The Mailbox Size is the maximum amount of message storage time available in a mailbox.
• Administer Outcalling. Outcalling permission can be turned On or Off.
The Outcalling feature dials up to five designated telephone numbers or pager/beeper numbers to notify a user that a new message has arrived in the user’s voice mailbox. Users who use Outcalling are notified about new messages (all messages or only Priority messages) whether they are at their desks, on the road, or at alternate work locations.
• Program the Mailbox Language. The Mailbox Language is the language users hear after they log in to their mailbox. It is programmed for each Mailbox extension and can be administered for any of the supported languages, regardless of the Language Mode or language(s) that have been programmed for the system.
• Administer Record-a-Call. Record-a-Call is a feature that allows users at internal extensions to record their conversations in their mailbox while active on a call. This feature is available only if the communications system is PARTNER ACS Release 3.0 or later.
Assigning Mailbox Extensions
Step Programming Task Touch-Tone Input
Required Steps
1 Log in to System Administration.
777
0#
[nnnnnn]
# 9
2 Select Extension Administration.
2
3 Enter extension number. [nn]
#
4 Assign a mailbox to this extension.
1
5 Choose one of the following:
• If a telephone is associated with this extension.
• If a telephone is not associated with this extension.
9
or6
Required Steps–Continued
6 Choose one of the following:
• To program optional features for this extension, go to the appropriate step as follows:
— Directory Listing or Recorded Name: Go to Step 7.
— Message Length and Mailbox Size: Go to Step 8.
— Outcalling: Go to Step 9.
— Mailbox Language: Go to Step 10.
— Record-a-Call: Go to Step 11.
• Delete this extension.
— Confirm.
— Cancel.
• If finished administering this extension.
*3 9
or6
*#
Assigning Mailbox Extensions–Continued
Step Programming Task Touch-Tone Input
Optional Steps
7 For Directory Listing or Recorded Name:
Select Directory Listing or Recorded Name, then do the following:
• Select Record Name, then choose one of the following:
— Listen to name.
■ If finished.
— Record name; then after recording, press
1
and choose one of the following:
■ Approve name.
■ Play back Recorded Name.
■ Re-record name.
■ Delete name just recorded.
— If finished recording a name.
1 1 1
*#
2
[record name]1
*#
or23
or21
or*3
*#
Assigning Mailbox Extensions–Continued
Step Programming Task Touch-Tone Input
Optional Steps–Continued
7 cont. • Select Directory Listing, then choose one of the following:
— Enter Directory Listing, then choose one of the following:
■ Enter up to first ten letters of name. See Appendix A, “Directory Listing Letter Key,” to enter letters using Touch-Tones.
Then choose one of the following:
— Approve.
— Re-enter.
■ Exit without changes. Return to Step 6.
— If finished administering the Directory Listing. Return to Step 6.
2 1
[nn nn nn nn nn nn nn nn nn nn]
#
*#
or1
or*#*#
*#*#
Assigning Mailbox Extensions–Continued
Step Programming Task Touch-Tone Input
Optional Steps–Continued
8 For Message Length and Mailbox Size:
Select Message Length and Mailbox Size, then choose one the following:
• Change Message Length and Mailbox Size.
— Choose one of the following:
■ Enter Maximum Message Length.
■ Skip Maximum Message Length.
■ If finished. Return to Step 6.
— Choose one of the following:
■ Enter Mailbox Size, then choose one of the following:
— Approve. Return to Step 6.
— Re-enter.
■ Skip Mailbox Size, then choose one of the following:
— Approve. Return to Step 6.
— Re-enter.
■ If finished. Return to Step 6.
• If finished administering Message Length and Mailbox Size. Return to Step 6.
2
Step Programming Task Touch-Tone Input
Optional Steps–Continued 9 For Outcalling:
Select Outcalling, then choose one of the following:
• Turn Outcalling On. Return to Step 6.
• Turn Outcalling Off. Return to Step 6.
5 9
or6
10 For Mailbox Language:
Select Mailbox Language, then choose one of the following:
• Listen to current Mailbox Language.
— If finished. Return to Step 6.
• Modify Mailbox Language and choose one of the following:
— U.S. English
— Latin American Spanish
— Canadian French
■ After modifying:
— Confirm. Return to Step 6.
— Cancel.
• If finished administering the Mailbox Language.
Return to Step 6.
6
Step Programming Task Touch-Tone Input
11 For Record-a-Call:
Select Record-a-Call, then choose one of the following:
• Enter the Record-a-Call message length. (The Record-a-Call message length cannot be longer than the Mailbox Size.) Return to Step 6.
• Turn this feature off. Return to Step 6.
• If finished. Return to Step 6.
7
[nn]
#
or0#
or*#
Assigning Mailbox Extensions–Continued
Step Programming Task Touch-Tone Input