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10 Resolving Cases

N: No, it should not be billed

1: It is eligible only for invoicing.

2: It is eligible only for revenue recognition.

4: It is eligible only for cost.

Note: Codes 1, 2, and 4 relate only to Oracle's JD Edwards EnterpriseOne Service Billing system.

P.O. Number

Enter an alphanumeric value used as a cross-reference or secondary reference number.

Typically, this is the customer number, supplier number, or job number.

Adjustment Schedule

Enter a value from UDC 40/AS to identify a price and adjustment schedule. A price and adjustment schedule contains one or more adjustment types for which a customer or an item might be eligible. The system applies the adjustments in the sequence that you specify in the schedule. You link customers to a price and adjustment schedule

Charging Time to Cases

through the customer billing instructions. When you enter a case, the system copies the schedule that is attached to the sold-to address into the order. You can override this schedule at the header level.

Price Effective Date

Enter the price effective date. The system uses this field to determine the base price and all advanced price adjustments. The value loaded in this date is stored in the F4009 table.

Billable Hours

Enter the number of hours billed.

Minimum Billable Hours

Enter the minimum number of hours to charge the customer. If the billable number of hours is less than the minimum number of hours, then the system charges the

customer for the minimum number of hours instead of the billable number of hours.

Billing Rate

Enter the billing rate that the system uses when calculating the billable amount.

The billing rate is expressed in the currency that is set up for the company that initiates the transaction.

Minimum Billable Amount

Enter the minimum monetary amount to charge the customer. If the billable amount is less than the minimum amount, the system charges the customer for the minimum amount instead of the billable amount. This monetary amount is expressed in the currency of the company.

Discount Method

Specify the discount method. On the Item Price Category Revisions form, a $ indicates that the numeric type is an added amount, a % indicates that the factor is a multiplier.

Discount Percent

Enter the takeoff pricing file discount percentage Discount Amount

Enter the amount of the discount available, as opposed to the amount of the discount actually taken. The discount calculated is based on the invoice amount rather than the revenue amount.

Taxable

Enter the code that indicates whether the item is subject to sales tax when you sell it.

The system calculates tax on the item only if the customer is also taxable.

Tax Explanation Code

Enter a value from UDC 00/EX that controls the algorithm that the system uses to calculate tax and general ledger distribution amounts. The system uses the tax explanation code in conjunction with the tax rate area and tax rules to determine how the tax is calculated. Each transaction pay item can be defined with a different tax explanation code.

Tax Rate/Area

Enter the code that identifies a tax or geographic area that has common tax rates and tax authorities. The system validates the code that you enter against the F4008 table.

The system uses the tax rate area in conjunction with the tax explanation code and tax rules to calculate tax and general ledger distribution amounts when you create an invoice or voucher.

Generating the Case Workfile

Bill To Number and Send Invoice To Number

Enter the user-defined name or number that identifies the bill to address book number, or enter the send invoice address book number. If you enter a value other than the address book number, such as the long address or tax ID, you must precede it with the special character that is defined in the Address Book constants. When the system locates the record, it returns the address book number in this field.

For example, if address book number 4100 (total solutions) has a long address of TOTAL, and an asterisk (*) distinguishes it from other entries (as defined in the Address Book constants), you might type *TOTAL in the field, and the system returns 4100.

Note: You can use the Send Invoice To Number to locate and enter information about the address book record.

10.5 Generating the Case Workfile

This section provides an overview of the case workfile and discusses how to set processing options for the Case Workfile Generation program (R17675).

10.5.1 Understanding the Case Workfile

When you run the Case Workfile Generation program, the system processes records in the F1755 and the F1760 tables.

When you run the generation program in final mode, the system creates billing records in the F4812 table and updates the case record with the date billed. The JD Edwards EnterpriseOne Service Billing system then creates workfile transactions that are used by Oracle's JD Edwards EnterpriseOne Accounts Receivable and JD Edwards EnterpriseOne General Accounting systems.

Important: When you have billed a case in final mode, you cannot change it.

10.5.2 Form Used to Generate Case Workfile

Form Name FormID Navigation Usage

Work With Batch Versions - Available Versions

W98305WA Case (G90CE0201),

Case Workfile Generation

Generate the case workfile.

10.5.3 Setting Processing Options for Case Workfile Generation (R17675)

Processing options enable you to specify the default processing for programs and reports.

10.5.3.1 Process

These processing options specify whether to run the program in proof or final mode, and whether the system writes errors to the report or to the Work Center.

1. Proof or Final Mode

Specify whether to run the program in proof or final mode. Final mode updates all records. If you leave this processing option blank, the system generates the program in

Generating the Case Workfile

proof mode and does not update records. Values are:

Blank: Proof mode.

1: Final mode.

2. Work Center Or Report

Specify whether the system writes errors to the Work Center or to the report. Values are:

Blank: Write errors to the Work Center.

1: Write errors to the report.

10.5.3.2 Display

This processing option specifies whether to print domestic or foreign currency amounts on the report.

1. Print Domestic or Foreign

Specify whether to print domestic or foreign currency amounts on the report. If you leave this processing option blank, the system prints foreign currency amounts. If foreign currency amounts do not exist, the system prints domestic currency amounts.

Values are: