Several attempts have been made by various police organizations in India to induct IT in some specific areas for the past more than a decade or so - a number of which have been successful, whereas, others have not really come up to the expectations. Some examples are - the Crime Criminals Information System (CCIS) software by National Crime Records Bureau (NCRB), e-COPS software by Andhra Pradesh, CAARUS software by Tamil Nadu, Thana Crime Tracker System by West Bengal etc.
CCIS of NCRB was a major attempt to create a National level database on crime & criminals to be shared by all the States. The system is based on 7 Integrated Investigation Input Forms viz. FIR, Crime Details, Arrest/Surrender, Property Search & Seizure, Final Report/Charge sheet, Court Disposal, and Result of Appeal. However, problems such as duplication of efforts of Data entry firstly at police stations manually and subsequently at District level on computers, lack of motivated police staff and network connectivity for easy and quick sharing of information amongst police stations, districts, States, Central level and other Stake holders were experienced during the implementation of this project.
Subsequently, based on recommendations of an expert group comprising the domain and technical experts, a Common Integrated Police Applications (CIPA)ʹ a pilot project, was launched in Delhi in April, 2005. Under this project, computer hardware, systems software, technical assistance and training were provided at police station level. However, it was felt that the stand-alone system of making available IT Tools to Police Stations to improve the efficiency might not be sufficient. It was imperative to provide upward integration of the Police Stations Databases, to the Districts and State headquarters, for better monitoring & controlling purposes, and to provide a better public delivery system. At the same time expanding CIPA to cater to other functions at the police stations became necessary. It was also being increasingly felt that police functioning could be made much more effective by harnessing IT tools and other technological upgradation.
The Crime & Criminal Tracking Network and Systems (CCTNS) will serve the above purpose.
Implementation Strategy
x Given that Law & Order and Police are state subjects, CCTNS would be implemented in a manner where States play the lead role. The planning would be centrally done by the MHA in consultation with the States.
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x National Crime Records Bureau (NCRB) is the central nodal agency that has been nominated to manage CCTNS at GOI level on behalf of MHA.
x To ensure accountability and performance from deployment vendors, CCTNS has adopted an ͞ŝŶƚĞŐƌĂƚĞĚ
ƐĞƌǀŝĐĞ͟ approach. All solution components including hardware equipment and associated services are to be
͞bundled͟ ĂŶĚ Ă ƐŝŶŐůĞ ^LJƐƚĞŵƐ /ŶƚĞŐƌĂƚŽƌ ǁŽƵůĚ ďĞ
engaged by each State to offer the ͞ďƵŶĚůĞŽĨƐĞƌǀŝĐĞƐ͟.
x States will be provided a Core Application Software (CAS) which can be customized and deployed at the States by the State Level System Integrator to meet the State specific requirements. The System Integrator will further build any additional functionality required at the State level.
x The implementation of CCTNS would pay special emphasis on critical aspects including localizing the solution (providing for state-wise differences in carrying out police functions, local language support, etc.), capacity building, onsite handholding and change management.
x To ensure accountability of vendors, release of payments to vendors is linked to their performance and adherence to pre-determined Service Level Agreements (SLA).
Citizen Centric Services
1. Citizen Portal Service for requesting online services and tracking of status of registered petitions
2. Notification of Alerts, Important Events, Reminders and Activity Calendar or Tasks Service
3. NCRB Citizen Interface to access search for data on Stolen Vehicles, Property, Missing Persons etc.
4. NCRB interface for RTI to submit and receive responses on RTI Requests
Senior Police Officers / Higher Offices Centric Services
1. Crime and Criminal Records & Query Management Service 2. Periodic Crime and Law & Order Reports and Review Dashboard Service 3. State-SCRB-NCRB Data Transfer and Management Service
4. Crime and Criminal Reports
5. Crime and Criminal Records and Query Management 6. Publication Service
Administrative Services
1. Police Email & Messaging Service 2. User Help and Assistance Service 3. State CAS Administration & Configuration Management Service
4. User feedback Resolution & Feedback service 5. Activity Log Tracking & Audit Service 6. User Access and Authorization Management Service
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Architecture
The CCTNS system shall be integrated with the National e-Governance Service Delivery Gateway (NSDG) and the State e-Governance Service Delivery Gateway (SSDG) developed by DIT, GOI, for sending/receiving the messages to and from the CAS applications (CAS (Centre) and CAS (State)) deployed at the Statlevel and external agencies / solutions, both at Central and State levels such as e-Forms on State Portals.
Overall CCTNS Overview Police Station Centric Services
1. Petition Management Service
2. Unclaimed/Abandoned Property Register Service 3. Complaint and FIR Management Services 4. Investigation Management Service
5. Court and Jail Interface & Prosecution Management Service 6. PCR Call Interface and Management Service
7.Talaash Service 8. Person of Interest
9. Registered Vehicle and Vehicle of Interest Service -CCTNS MMP-
Project Steering Committee
Empowered Committee
Central Project Mission Team
NCRB/ CPMC/ CPMU
Central Technical Team Process Advisory Committee Project Design
Approval & Guidance
Planning &
Implementation
Execute
Governance Structure
CCCTNS has been conceptualized at the MHA with implementation leadership and operational independence at the State/UT-level. MHA will assist and guide the States/UT governments at every stage of implementation of CCNTS.
Governance Structure ʹ Central Level
Governance Structure ʹ State Level
Financials
CCTNS, being a 100% centrally funded scheme, will provide all states with the required funding to run the program in the current Plan period up to 2011-12.
Sl. No. Cost Head
1 Hardware/Site Preparation - Police Stations 326.29
2 Hardware/Site Preparation - Higher Offices 146.20
3 Specialized Infrastructure 339.04
4 Specialized Solutions 239.62
5 Application Software development 32.94
6 Data Centre at State/National Headquarters 226.53
7 Networking Infrastructure 100.39
8 Handholding Support 126.00
9 Project Management Consultancy 123.00
10 Monitoring & Coordination 25.80
11 Capacity Building 213.39
12 Digitization 100.80
Total 2000.01
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Totals (In`Cr.)
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Status and Way Forward
Governance Structure for implementation of the project has been established in all the 35 States/Ud͛s.
The following crucial steps are being taken up by the States/UT͛s and NCRB/MHA in implementing the CCTNS Project:
Target Month Milestones
Jan 2011 x Initiation of Data digitization activities at the State / UT level Feb ʹ Mar 2011 x Application development and testing by SDA
Mar ʹ Jul 2011 x Hardware installation and commissioning, site preparation etc. to be accomplished at the State level through SI
x User Acceptance testing
Continuous x Capacity building at the State/UT level for all modules
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