Categories Unrelated to the Elements of Developed Evaluation Framework

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Analysing the iTunes and Google Play apps reviews has resulted in 12 categories

that were not related to the elements of the evaluation framework: Synchronisation,

Feelings, Bar code Scanning, Usable for All, Reminder, Annoying Ads, Motivation, Improvement Suggestions, App Cons, App Pros, Ease of Use, and Recommended.

Unrelated Categories to the elements of the developed framework means that the themes of these categories were not related in wording or meaning to the elements of

the evaluation framework (i.e. Monitoring User Data, Social Support, Knowledge

Resource, Weight Loss Goal, Regular Physical Activity, Abstract and Reflective, Public, Aesthetic, Controllable, Trending and Historical, and Comprehensive). Some of these unrelated categories emerged as result of analysing both iTunes and Google Play user reviews and some resulted from only one of them.

The unrelated categories that have been found from analysing the iTunes and Google Play apps user reviews are individually presented below, accompanied by the

themes that were generated and used to support each category.!

Synchronisation

This category was found as result of analysing iTunes and Google Play user

reviews. Syncing is the only theme that emerged in both iTunes and Google Play User

Reviews.!

Syncing!

Syncing theme refers to the ability of an app to sync to other apps or system to add extra functionally to the app function. This theme was found in the iTunes and

Google Play user reviews.

[I love my fitbit. Have it synced with myfitnesspal and loving this. Giving me the motivation to exercises and get out and walk!...]. iTunes User Review.!

Synchronisation refers to the ability of an app to sync to other apps or system to add extra functionally to the app function.

[Great app that syncs perfectly. I use this app to count my calories whilst it syncs perfectly with runtastic pro to monitor my exercise. The only downside is there is no paid version to get rid of the ads.] Google Play User Review.! Feelings

This category was found only in Google Play user reviews. Feelings

considers the term “feelings” that indicates that an app is enabling users to express their feelings. The main theme that emerged was named Feelings. This theme was only emerged as result of analysing Google Play user reviews.

[Good and it comes so handy. I love the diary part where I could write down my feelings.]!Google Play User Review!

[Love this app. Keeps me on track and helps me write goals that I can attain and achieve. Motivation is so helpful for day-to-day feelings or events.]

Google Play User Review. !

Bar code Scanning

This category was found as result of analysing both iTunes and Google Play user

reviews. The main discovered theme was named Bar Code Scanning. Bar Code

Scanning cover the terms “bar code scan”, “barcode”, “barcode reader” and “bar code scanner”, which were an indication of the ability of an app to provide bar code scanning functionality. This theme was found in the iTunes and Google Play user reviews.

[…The barcode reader is simply a genius feature for tis kind of tool…]

iTunes User Review. !

[Updated Fitness Pal Easy to add both food and exercise to keep on track with goals. Love the bar code scanner option for adding foods.] Google Play User

Review.

Feelings refer to the ability of an app in concerning user feelings or enabling user to express their feelings.

Bar Code Scanning refers to ability of an app to provide a bar code scanning toolto allow user to scan, add food and products.

Usable for All

This category emerged in both iTunes and Google Play user review. Suitable for

All was the main and only theme in this category. !

Suitable for All!

This theme concerned with the suitability of an app to a wide range of individuals. The suitability of an app to a wide range of users seems to be an important aspect in diet apps as a number of users have expressed their concerns about it. This theme was emerged from the iTunes and Google Play user reviews.

[It has only American products so when you are looking up products or trying to scan you can’t find the correct product…] iTunes User Review. !

[It's fine Adequate for my needs and covers a variety of different exercise needs for different people's lives.] Google Play User Review. !

Reminder

This category was found in both iTunes and Google Play user reviews. The main

theme was Alarms and Reminders. !

Alarms and Reminders

Alarms and Reminders includes the terms “reminder/s”, and “alarm/s”, which indicate the ability of an app to remind users such as performing workouts or to use the app. This theme was emerged from the iTunes and Google Play user reviews.

Usable for All refers to the suitability of an app to a wide variety of individuals. The app can be used in different languages, suits women and men, suits people with special needs (e.g. individuals with diabetes, pregnant women), and includes different products, diet plans and foods suitable for different people.

Reminder refers to the existence of a reminding or alarming function. The ability of an app to remind user to do workouts, eat certain meals are examples of this.

[Great app that helps you lose weight and stay on track with reminders…]

iTunes User Review. !

[Productive! It really helps with keeping track of the little things. I like that it has alerts and reminders.] Google Play User Review.

Annoying Ads

This category was established as it was found in both iTunes and Google Play user

reviews. The main theme involved in this category is named Annoying Ads. Pops up

ads were described as upsetting and frustrating to users and typically were labeled as annoying ads. This theme was emerged from the iTunes and Google Play user reviews.

[Even when you make an in app purchase it still bloated with ads…] iTunes

User Review. !

[Waste of time So much ads, very annoying and irritating…] Google Play User Review.

Motivation

This category emerged as result of analysing both iTunes and Google Play user

reviews. The theme incorporated in this category was named Motivation. The reviews

reflected that many users like to be motivated by apps to improve their health habits.!

[Great App I'm not one who is easily motivated since failure has plagued me for too long, but this app has given me just the right push to reach my goals. Very simple. Prefect design.] Google Play User Review. !

[…Easy interface and motivational. Iust wish you could post at least 1 pic in the free version] iTunes User Review.

Annoying Ads refers to a lot of pop up ads that are stated to annoy users.

Motivation refers the ability of an app to motivate users in improving healthy habits such as workouts, healthy eating, improving sleeping habits.

Improvement Suggestions

This category was found in both iTunes and Google Play apps user reviews. The

theme involved in this category is named Improvement Suggestions. !

Reviews reveal that several users gave app suggestions and ideas to improve app functionality or design. Paying attention to such theme by apps developers could assist in apps improvements.

[…Requires a log in] iTunes User Review. !

[This is a really nice app. They should put the SWORKIT app in there or an app exercise option] Google Play User Review.

App Cons

The App Cons category emerged from reviews in both iTunes and Google Play expressing app weaknesses and difficulties or negatively describing an app. The main

theme involved in this category was App Cons. Detailed investigation of this theme can

aid developers to improve apps by overcoming the app limitation and can also notify

users about apps weaknesses. !

[Looks like a great app just won't stay open shame] iTunes User Review. [Rubbish Useless, every button you press causes an advert to pop up. You can Beauly use this junk. You can't Change the units.] Google Play User Review.

Improvement Suggestions refers to suggestions and ideas from app users to improve the app functionality, or design

App Cons refers to the weaknesses and difficulties found in the apps. In addition, negative expressions (e.g. “useless”, “garbage”) considers within app cons.

App Pros

This category involves the App Pros. It was embedded in iTunes and Google Play

user reviews. The theme name App Pros. It includes apps strength, pros of app and

positive expressions that describing an app. !

[Awesome] iTunes User Review. !

[…So far, Awesome! This app is very well developed and seems to look out for the best interest of the user,…] Google Play User Review.!

Ease of Use

The Ease of Use category has grown, as there were reviews in both iTunes and Google Play user reviews relating to the ease of use and the simplicity of app. The main

theme incorporated in this category named Ease of Use.!

[Very easy to use …] iTunesUser Review. !

[I love this app It is very easy to use and it keeps up with everything :)…]

Google Play User Review. !

Recommended

The Recommended category was only found in iTunes user reviews and only

includes one theme, named Recommended. !

[… I recommended to my family and friends.] iTunes User Review.

App Pros refers to the strength and advantages found in the apps. Positive expressions (e.g. “great”,” wonderful”…etc.) all includes within App Pros.

Ease of Use refers to the ease of use of an app and what proportion of the use is simple.

Recommended refers to recommending apps to others to use it as it is considered worth using.

7.3 FREQUENCY OF EMERGED CATEGORIES RELATED TO