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challenges of Financial Lines, we have the largest and most knowledgeable

UK claims team in this sector.

• We operate a 24 hour helpline in conjunction with our partner law firms to enable your customers to get advice when you need it.

• When we are notified of a claim we use our expertise to proactively deal with the claim whether it is UK or multi jurisdiction.

• We understand how important communication during the claim is and we maintain close links during the claim, where appropriate, we can arrange a customer dedicated claims handler and arrange bespoke processes to make the claims run in the best way.

Construction covers a wide range of business sizes and consequently a huge variety of claims.

For the majority of simple

straightforward cases, we make it equally simple and straightforward for your customers, through:

• A single claim reporting number

• A specialist UK based Construction claims team with dedicated customer handlers

• Speedy telephone answering rates However, Construction customers may suffer more significant incidents or claims made against them that risk severely damaging their business. They can rest assured that these daunting incidents, whilst once in a blue moon for them, are regular occurrence for our specialist claims teams.

Our Construction claims team are expert in the specific issues that arise from Construction claims, particularly interpeting often complex contractual networks.

For large property damage claims, we have a Major Loss team to ensure experts are onsite straight away not just to assess damage costs but also to look at ways of keeping the customer’s business going.

Defending claims can also be a big deal for a construction business.

That’s why we have specialist teams to help defend them, providing:

• A nationwide team of field claims inspectors

• A complex injury team to deal with the worst injury claims

• Advanced and appropriate technical expertise

• A market leading fraud detection and prevention team

• Hand picked expert legal partners Thinking beyond simply reacting to claims, we also look to the future through our proactive claims approach, to lobby government if necessary and have an influence on the legal environment.

For our largest customers, we also have CLAMs (Claims Account

Managers) to help them manage their intricate claims portfolios; post accident rehabilitation to manage claims costs down before they even become claims.

Financial Lines Construction

To rise to the unique claims

challenges of Financial Lines, we have the largest and most knowledgeable UK claims team in this sector.

• We operate a 24 hour helpline in conjunction with our partner law firms to enable your customers to get advice when you need it.

• When we are notified of a claim we use our expertise to proactively deal with the claim whether it is UK or multi jurisdiction.

• We understand how important communication during the claim is and we maintain close links during the claim, where appropriate, we can arrange a customer dedicated claims handler and arrange bespoke processes to make the claims run in the best way.

Construction covers a wide range of business sizes and consequently a huge variety of claims.

For the majority of simple

straightforward cases, we make it equally simple and straightforward for your customers, through:

• A single claim reporting number

• A specialist UK based Construction claims team with dedicated customer handlers

• Speedy telephone answering rates However, Construction customers may suffer more significant incidents or claims made against them that risk severely damaging their business. They can rest assured that these daunting incidents, whilst once in a blue moon for them, are regular occurrence for our specialist claims teams.

Our Construction claims team are expert in the specific issues that arise from Construction claims, particularly interpeting often complex contractual networks.

For large property damage claims, we have a Major Loss team to ensure experts are onsite straight away not just to assess damage costs but also to look at ways of keeping the customer’s business going.

Defending claims can also be a big deal for a construction business.

That’s why we have specialist teams to help defend them, providing:

• A nationwide team of field claims inspectors

• A complex injury team to deal with the worst injury claims

• Advanced and appropriate technical expertise

• A market leading fraud detection and prevention team

• Hand picked expert legal partners Thinking beyond simply reacting to claims, we also look to the future through our proactive claims approach, to lobby government if necessary and have an influence on the legal environment.

For our largest customers, we also have CLAMs (Claims Account

Managers) to help them manage their intricate claims portfolios; post accident rehabilitation to manage claims costs down before they even become claims.

Engineering

Engineering insurance claims present unusual challenges that require

specific claims knowledge.

For the majority of simple

straightforward cases, we make it equally simple and straightforward for your customers, through:

• A single claim reporting number

• A specialist UK based Engineering Claims team with dedicated customer handlers

• Speedy telephone answering rates However, Engineering customers may suffer more significant incidents or claims made against them that risk severely damaging their business. They can rest assured that these daunting incidents, whilst once in a blue moon for them, are regular occurrences for our specialist claims teams.

Our Engineering claims team are experts in the specific issues that arise from Engineering risk claims, particularly working with the police to recover stolen plant and the impact of plant failure claims.

In addition, we offer:

• Access to a wide range of specialist supplies

• Expertise in handling claims arising from non-standard risks

• A Major Incident Manager to help manage high profile incidents

• Advanced and appropriate technical expertise

• Hand picked expert legal partners

• Access to in-house specialist engineers and risk surveyors Thinking beyond simply reacting to claims, we also look to the future through our proactive claims approach to have an influence the legal environment. We also work closely with the police to facilitate the recovery of stolen plant.

Whilst for our largest customers we also have CLAMs (Claims Account Managers) to help them manage their intricate claims portfolio.

Engineering

Engineering insurance claims present unusual challenges that require

specific claims knowledge.

For the majority of simple

straightforward cases, we make it equally simple and straightforward for your customers, through:

• A single claim reporting number

• A specialist UK based Engineering Claims team with dedicated customer handlers

• Speedy telephone answering rates However, Engineering customers may suffer more significant incidents or claims made against them that risk severely damaging their business. They can rest assured that these daunting incidents, whilst once in a blue moon for them, are regular occurrences for our specialist claims teams.

Our Engineering claims team are experts in the specific issues that arise from Engineering risk claims, particularly working with the police to recover stolen plant and the impact of plant failure claims.

In addition, we offer:

• Access to a wide range of specialist supplies

• Expertise in handling claims arising from non-standard risks

• A Major Incident Manager to help manage high profile incidents

• Advanced and appropriate technical expertise

• Hand picked expert legal partners

• Access to in-house specialist engineers and risk surveyors Thinking beyond simply reacting to claims, we also look to the future through our proactive claims approach to have an influence the legal environment. We also work closely with the police to facilitate the recovery of stolen plant.

Whilst for our largest customers we also have CLAMs (Claims Account Managers) to help them manage their intricate claims portfolio.

Claims expertise

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