Once the changes are applied, navigate to the Hardware Providers page and click the Restart USB and PBX Services button.

The following table describes the fields and parameters available on the Add/Edit Hardware Provider Configuration page:

Section/Field Description

Channel Group Parameters Card 1

Group Name This is the name for the groups of channels you want to create. This Group Name will

be associated with the line/channel group.

Signaling Type

This is the type of signaling used for these channels/lines. Recommendation and default settings are listed below:

• _{Analog lines should be set to fxs_ks.}

• _{T-1 lines should be set to fxs_ls or em_w}

• _{T-1 PRI lines should be set to pri_cpe.}

Generate Ringing on Outbound Calls?

This should only be checked if the telephone company is not providing ringing. Default this is disabled.

Answer Incoming? This indicates whether the system should answer incoming calls on these

lines/channels. The default value is Yes.

Start & End Channel

Used to define the Start and End channel for this group on the associated card. If you would like a 1 channel group set the start and end channel to the same value (i.e. Start=1 and End=1).

!

IMPORTANT:If you wish to address analog lines

individually you must build multiple single channel groups. T1 and PRI can be grouped with multiple channels and routed via DID.

Allow Caller to transfer outbound call?

This indicates whether the system will allow user to transfer a call they origninated that has been connected to the PSTN. Default this is disabled.

Answer After

If the system is configured to answer incoming calls, this defines how many seconds to wait before answering the call. At times this field needs to be tweaked to ensure consistent CID. Default this is set to 0.

Dial Prefix

Digits defined here will be dialed out the trunk ahead of the digits dialed by the user. This would be required if your provider needs a 9 or some other digit to dial

outbound. Analog trunks might need a one second pause which is denoted by a lowercase w. Default this is blank.

Allow Call

Recording? This setting toggles the ability to record calls on this trunk. Default this is disabled.

Ext CID Override?

This setting allows the users to set an alternate caller ID under their extension that will override the outgoing caller ID. If this is enabled, then this allows extension caller id override capabilities. Default this is disabled.

! IMPORTANT: Contact your provider to determine whether CID override is allowed on your specific trunk

Restrict CID Override?

This setting is used to limit an extension’s ability to override Caller ID (CID). If enabled, this allows extension CID Override only for the phone numbers defined for this provider. Default this is disabled.

Use Caller ID This setting indicates whether the system should attempt to detect caller id on the

Echo Cancellation This allows you to configure the Echo Cancel parameter. By default this is set to Yes (128) which will work in most scenarios. Adjustments can be made as needed.

RX Gain

This allows you to set or adjust the gain on sound received from these lines/channels. Typically these settings don’t need to be changed from default settings, unless there are issues relating to the volume on the calls. (This setting is in decibels so 3.0 = 100% increases in volume). Default this is set to 0.0.

TX Gain

This allows you to set or adjust the gain on sound transmitted to these

lines/channels. Typically these settings don’t need to be changed from default settings, unless there are issues with the volume on the calls. (This setting is in decibles so 3.0 = 100% increases in volume). Default this is set to 0.0.

Inbound Caller ID

This is the name of the Caller ID of the inbound calls on this trunk. If set to the system default “asreceived', the calls will capture the Caller ID information sent over the incoming lines. Otherwise you can override the name and number that appears to those receiving calls on the corresponding channels.

!

IMPORTANT: If you need to change this parameter, we recommend that you contact IPitomy’s Technical Support Group at (941) 306-2200 for the proper syntax or additional information.

Echo Cancellation Bridged

This allows you to enable or disable the Echo Cancellation Bridge parameter on calls routed internally across the network. Set this parameter to”YES” (enable) if you want echo cancellation on calls that are bridged from one port to another on the network. Default this is set to No.

Busy Detect

By default, this is set to YES and 8. This allows you to enable/disable and set the number of busy signals the system will detect before disconnecting from the call (hanging up). Set the parameter to “YES” if you want the PBX to hang up after it detects a busy signal.

The number field is the number of busy tones the system must detect before it disconnects from the call (hangs up).

Outbound Caller ID Name

Any values entered here will display as the Outbound CID Name when making calls out this trunk. If this is left blank, the name displayed on outbound calls will match what is registered with the provider. Blank by default.

! IMPORTANT: Contact your provider to determine whether CID override is allowed on your specific trunk

Outbound Caller ID Number

Any numbers entered here will display as the Outbound CID number when making calls out this trunk. If this is left blank, the number displayed on outbound calls will match what is registered with the provider. Blank by default.

! IMPORTANT: Contact your provider to determine whether CID override is allowed on your specific trunk

Echo Training

This parameter is used to adjust the time spent training the echo cancellation algorithm before a call is picked up. The length of time is set in milliseconds (ms), and is set to 800 by default.

Route Calls to

This is the default destination for the trunk. A destination is where calls from this provider will be routed to, unless a specific Direct Inward Dial (DID) is indicated. A typical destination is defined as a Menu, Extension, Schedule, Voicemail, or a Ring Group. This can also be set under the Incoming Routing page.

(Detection) allows the line/channels to be more permissive of tone lengths and result in over detecting. By default this is set to No.

!

IMPORTANT: We recommend that this parameter is set to NO unless you are having issues. Please contact IPitomy’s Technical Support Group for assistance or more

information.

DTMF Tone Duration This allows you to set the DTMF tone duration in milliseconds (ms) for generated

tones generated by calls bridged to SIP devices. Default value of 300.

Use Inbound CoS

This allows you to enable/disable inbound routing and provides the dial plan that corresponds to the outbound routes in this Class of Service (CoS). This is Off by default.

!

IMPORTANT: Use this only if you intend to provide PSTN connectivity to 3rd party equipment. Please contact

IPitomy’s Technical Support Group for assistance or more information.

Phone Numbers

On a T1 or PRI, this is where you would configure any DID information. Only numbers or a + should be entered for a DID. Once configured, you can define a different inbound destination for each number, allowing you to route calls to separate places. Contact your provider to find out if they are sending 4, 7, or 10 digits inbound for the DID.

Table 13 – Hardware Provider Configuration Settings and Descriptions