External Community Member (Customer Portal, Partner Portal, Partner Community, or Customer Community license) Salesforce Community
Member (all Salesforce licenses including Chatter Free and Chatter Only) Salesforce Administrator
Within a community, user can see all groups in the community Within a community, user can
see all groups for that Within a community, user can
see all groups for that Groups
and join them, but can’t see community and join them, but
community and join them, but
groups from other communities they’re a member of.
Can create new groups. In groups user is a member of, can can’t see groups from other
communities they belong to or their internal organization. Can create new groups. In groups user is a member of, can can’t see groups from other
communities they belong to or their internal organization. Can create new groups. In
groups user is a member of, can post, comment, post files or post, comment, post files or
post, comment, post files or links, or share someone else’s post.
links, or share someone else’s post.
links, or share someone else’s post.
Administrators can also control whether users in the
organization and external users can create new groups through
Who Can See What in Communities Appendices
External Community Member (Customer Portal, Partner Portal, Partner Community, or Customer Community license) Salesforce Community
Member (all Salesforce licenses including Chatter Free and Chatter Only) Salesforce Administrator
the “Create and Own New Chatter Groups” user permission.
Regardless of the current community, users see files they Regardless of the current community, users see Chatter files they
own, that are shared with them directly, that they have access to in a library, or that are posted to a record they have access to. Files posted to groups and shared with an entire community can only be viewed in that community.
Files
own, that are shared with them directly, or that they have access to in a library. Portal users see files posted to records they have access to, unless the record post was marked “Internal Only”. Can see profiles for all members in the current community. Can see profiles for all members in the current community.
Profiles
Cannot see profiles of users in the internal organization. Profile visibility enforces user sharing.
User gets people, group, file, and record recommendations for the current community only. Recommendations
Can see activity statistics and influence for the current community.
All activity on records, such as posts and comments, is not Can see activity statistics and influence for the current community.
All activity on records, such as posts and comments, is counted in the user’s internal organization and not in the community where the activity occurred.
Activity and Influence
counted in the user’s activity statistics and influence. Email notification preferences are set by community. Within a Email notification preferences
are set by community. Within a Email notification preferences
are set by community. Within a Email Notifications
community, external users can community, standard Salesforce
community, users can control
control their Chatter email user can control their Chatter
their Chatter email notifications in their personal settings. Can control email notifications for their internal organization
notifications under Your Name > My Settings > Email Settings. Portal users can also control group email notifications on each group’s page. Chatter personal email digests are not supported in
email notifications in their personal settings.
Can control email notifications for their internal organization from Your Name > My
Settings > Chatter > Email Notifications.
from Your Name > My Settings > Chatter > Email Notifications.
Within a community, all users
can control group email Communities. Group digests are supported, but the option to Chatter Free user can control
Chatter emails for their notifications on each group’s
page. communities under Your receive email notifications for
Who Can See What in Communities Appendices
External Community Member (Customer Portal, Partner Portal, Partner Community, or Customer Community license) Salesforce Community
Member (all Salesforce licenses including Chatter Free and Chatter Only) Salesforce Administrator
Name > My Settings > Email
Settings. The chosen settings apply to the current community. Chatter personal email digests
are not supported in
Communities. Group digests are
groups exceed 10,000 members. All members who had this option selected are
supported, but the option to automatically switched to daily digests.
Within a community, all users can control group email notifications on each group’s page.
receive email notifications for every post is disabled when groups exceed 10,000 members. All members who had this
Chatter personal email digests are not supported in
option selected are
automatically switched to daily
digests. Communities. Group digests are supported, but the option to receive email notifications for every post is disabled when groups exceed 10,000 members. All members who had this option selected are
automatically switched to daily digests.
Can see hashtag topics and Chatter topics, including topics in feeds, the topics list, topic detail pages, Trending Topics, and Recently Talked About topics for the current community only.
Topics
Can add only topic favorites in the current community. Can add search, topic, and list view favorites in the current
community. Favorites
In the user’s list of Chatter messages, can see all messages In their list of Chatter messages,
can see private messages they In their list of Chatter messages,
can see private messages they Chatter Messages
they have sent or received in any have sent or received in their
have sent or received in their
community they’re a member of.
Can send a Chatter message to a member of a common internal organization and any
communities they’re a member of.
Can send a Chatter message to a member of a common internal organization and any
communities they’re a member of.
Can send a Chatter message to
a member of a common community, but must initiate community, but must initiate
community, but must initiate the message within the the message within the
the message within the community that the target user is a member of.
community that the target user is a member of.
community that the target user is a member of.
Administrators with “Manage Chatter Messages” and “API
Chatter messages are accessed through the Chatter tab, which may be disabled for external Enabled” permissions can delete
messages.
community members. Administrators should ensure that the Chatter tab is enabled
Who Can See What in Communities Appendices
External Community Member (Customer Portal, Partner Portal, Partner Community, or Customer Community license) Salesforce Community
Member (all Salesforce licenses including Chatter Free and Chatter Only) Salesforce Administrator
The API allows users to send Chatter messages across communities.
if using Chatter messages in communities.
Messenger is not available with Communities. Messenger (Chat)