If you suspect that your hard disk is damaged, you can examine it for errors.
To check a hard disk for errors
1 In the Analyze panel, click Check Hard Disks for Errors.
2 Select the drive that you want to check.
Recovering a computer
How to prepare to recover a computer 180
3 Select any of the following options.
Fixes errors on the selected disk. When this option is not selected, errors are displayed but are not fixed.
Automatically fix file system errors
Locates bad sectors and recovers readable information.
Find and correct bad sectors
4 Click Start.
Recovering a computer
You can restore your computer from within the recovery environment. If you have a recovery point for the hard drives that you want to recover, you can fully recover your computer or other hard drive back to the state it was in when the recovery point was created.
Note:If you restore a recovery point to a computer that uses different hardware, the Restore Anyware feature is automatically enabled for you.
See“Recovering a computer from a virtual disk file”on page 186.
See“Recovering a computer through Restore Anyware”on page 191.
To recover a computer
1 Start the computer by using the Symantec Recovery Disk CD.
See“Starting a computer by using Symantec Recovery Disk”on page 178.
2 On the Home panel, click Recover My Computer.
If your recovery points are stored on a CD or DVD and you only have one CD/DVD drive, you can eject the Symantec Recovery Disk CD now. Insert the CD or DVD that contains your recovery points.
3 On the Welcome page of the wizard, click Next.
4 Do one of the following:
■ If Symantec Recovery Disk located recovery points, proceed to step 6
■ If Symantec Recovery Disk did not locate any recovery points, proceed to the next step.
5 In the View recovery points by list, select one of the following options:
181 Recovering a computer Recovering a computer
Displays all of the discovered recovery points in the order in which they were created.
If no recovery points were discovered, the table is empty. If such cases, you can search all local drives on the computer or browse to find a recovery point.
In the Select source folder list, do one of the following:
■ Click All local drives to view a list of all available recovery points that may exist on your computer's local drives.
■ Click Browse to locate a recovery point on a local drive or a network folder.
Date
Lets you browse to another location to select a recovery point file (.v2i).
Select this option, and then click Browse. Locate and select a recovery point file (.v2i), and then click Open.
If necessary, click Map a network drive. Specify a shared network folder path and assign it a drive letter. You can then browse the folder location for the file you want.
File name
This type of recovery operation uses a system index file (.sv2i) to restore a computer that has multiple drives.
A system index file reduces the amount of time that is needed to restore the drives. When a recovery point is created, a system index file is saved with it. The system index file contains a list of the most recent recovery points, which includes the original drive location of each recovery point
Select this option, and then click Browse. Locate and select a system index file (.sv2i), and then click Open.
System
6 Click Next.
7 In the Drives to Recover panel, select each recovery point that you want to recover.
If necessary, add or remove recovery points from the list.
If you are recovering your computer, select the drive on which Windows is installed. On most computer systems, this drive is the C drive. In the recovery environment, the drive letters and labels might not match what appears in Windows. You might need to identify the correct drive based on its label, the name assigned to it, or by browsing the files and folders in the recovery point.
8 Do the following:
■ Optionally, select a drive that you want to recover, and then click Edit.
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Select the options that you want to perform during the recovery process, and then click OK to return to the Drives to Restore pane.
See“Edit target drive and options”on page 183.
■ Set the following:
Verifies whether a recovery point is valid or corrupt before it is restored. If the recovery point is invalid, the recovery is discontinued.
This option can significantly increase the time required for the recovery to complete.
Verify recovery point before restore
This option is automatically selected for you if any of the following are true:
■ You are recovering a system drive only (the drive on which Windows is installed; usually the C drive), or both a system drive and one or more data drives to new or different computer hardware.
■ You are upgrading to new or different computer hardware from an older computer.
■ The motherboard on the computer has failed.
If you are recovering a data drive only to new or different computer hardware, this option is not selected for you.
Use Restore Anyware to recover to different hardware
See“Recovering files and folders using Symantec Recovery Disk ”on page 194.
9 Click Next to review the recovery options that you selected.
10 Select Reboot when finished if you want the computer to restart automatically after the recovery process finishes.
11 Click Finish.
12 Click Yes to begin the recovery process.