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Client-Update

In document DocuWare Tecdoc English (Page 34-38)

When a DocuWare client is updated, the modules already installed on the client are updated. The

"DocuWare 5 Client Setup - Module Selection" dialog does not appear for an update.

If you want to install additional modules or ISIS scanner drivers on a client, run the setup again when the update has finished, go to Control Panel and select Add/Remove Programs - DocuWare 5 Client - Change.

3.3

New DocuWare installation

When installing DocuWare from scratch, you can decide between a single-user or mobile user installation, and a multi-user installation. For details please refer to your Installation Guide.

For a multi-user installation, you first need to instal the database and the DocuWare Servers on a central computer. The DocuWare Client is then installed manually on each individual computer via the network or by using the Installation DVD, or the Silent Setup.

3.3.1

DocuWare Database

The Setup program contains a certain number of parameters which are pre-defined for installating the DocuWare database.

If you want to manually install an MySQL database and use this as a DocuWare database, you need to copy the following settings:

 Database: "Transactional database only"

 Number of concurrent connections: "Online Transaction Processing", i.e. up to 500 active connections

 Install as Service: "Install as service".

It is obligatory to define the character set. This must be set to:

 Character set: Multilingualistic (UTF8) 3.3.2

Silent Setup

Silent Setup enables automatic installation of DocuWare via the network. It takes all necessary information from the dwsetupinfo.ini file.

Procedure:

1. Client requires a pre-installed version of Microsoft .NET Frameworks. You can use the installation package named donetfix.exe on the DVD.

Alternatively, you can install this environment automatically by using the following command line:

start /wait <path>\dotnetfx.exe /q:a /c:"install /l /q"

2. If at all possible a copy of the complete DocuWare DVD ought to be made available in a central location with read permission for all users. This is usually done through a File or Application Server.

3. Modify the dwsetupinfo.ini file so that its settings match your DocuWare environment. The Setup program looks for this file in the DocuWare Setup Root directory, i.e. on the same level as the DWSetup.exe.

Installation and Update of DocuWare

C2NClientComponent=0 C2NDatabaseTemplates=0

Optionally, you can specify the internal database; however, it is mandatory that you specify the Authentication Server for registration and authentification of users. In the Section modules, change the value to 1 if you wish to install any modules.

4. The Silent installation command looks like this:

msiexec /i <Pfad>\DocuWareClient\dwDocuWare.msi DWUSERNAME=karl DWUSERPWD=karlpwd WINUSERNAME=karl WINUSERPWD=karlpwd

NETCOMMON=<Pfad>\DWUpdate\<Fix0x00>\NETCommon\ /liwearmo C:\SilentSetup.log /q

The setup path for the installation must be entered at <Path>. At the <Fix0x00> value, the folder of the fix available in the DWUpdate folder must be defined with the highest number (e.g.: Fix0400).

The language used for the client installation depends on the MSI package selected.

German client: dwDocuWareGerman.msi English client: dwDocuWare.msi

Note that the named DocuWare user must be an organization administrator in DocuWare

WINUSERNAME and WINUSERPWD are optional. However, these entries are required if you wish to include the Update Service in the installation, since this particular user is then use for initiating the service.

5. We recommend to write this command into a batch file. Here is an example of how to write such a file in an effective manner:

Start the file off with the @echo off command in order to suppress the display of subsequent commands on the screen.

The entry "NEWORGANIZATION="Test organization" is only required for installing DocuWare 5.1 in German and English. This entry is not required for installing DocuWare 5.1 in other languages, although its presence does not cause problems.

Since you cannot access all UNC paths from command line level, we use the net use command to create a temporary drive just for the installation.

6. It is best to copy this batch file into the central directory – the one where you have installed the DVD (see point 1) and to allocate execute permission only – to prevent anyone from editing this file, or reading the information it contains.

7. The installation then takes place automatically, in the background, without user intervention. To reassure yourself that it is happening, look for the msiexec process in the Task manager. Any error messages are logged in the Setup log and the event indicator of the computer.

8. To install the appropriate fix immediately after installation of the Client, enter this command:

msiexec /p <path>\DWSetup\DWUpdate\<file_name of Fix> /q

The Single Workstation / Mobile User installation type and the individual server modules CANNOT be used in Silent mode.

3.3.3

Components and Modules

When you install the DocuWare client, TIFFMAKER and the DocuWare Update Service are installed. In order to install any DocuWare modules, you must activate these when installing the DocuWare client.

If you select DocuWare add-on modules here for which you do not own a license, you will not be able to launch the module, even if you have enabled it here.

For further details about installing components and modules, please refer to the Installation Guide.

Subsequent installation of additional modules

If you call up the DocuWare installation routine again, it will locate the existing DocuWare installation and offer you the option to Repair or Change. Using Change allows you to add any DocuWare modules that you have not previously installed.

3.3.4

Using wrong passwords when installing servers and services

If you enter an incorrect password while installing Authentication Server, Content Server or Workflow Servers and the client of the Update Services under Windows XP or Windows 2003, you get an error message immediately so that you can enter the correct password at once.

Under Windows 2000 however, the system proceeds with the installation, generating an error message only when you start up the server or service. You can then correct the password in the Windows service administration.

3.3.5

Installation after Uninstalling a Single Workstation/Mobile User Installation

When you uninstall a DocuWare 5.0 single workstation/mobile user installation, a registry key remains.

Which is why, if you run a new installation on the same computer, only the Single Workstation/Mobile

Installation and Update of DocuWare

User Installation installation type is available. If you wish to run a different installation type on this computer, you must first delete the registry key.

In document DocuWare Tecdoc English (Page 34-38)