RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Amazon Subpoenas Full Response (#)Full response means that Amazon responded to valid legal process by providing all of the information requested.
Search Warrants
Other Court Orders
Subpoenas
Partial Response (#)
Partial response means that Amazon responded to valid legal process by providing only some of the information requested.
Search Warrants
Other Court Orders
Subpoenas
No Response (#)
No response means that Amazon responded to valid legal process by providing none of the information requested.
Search Warrants
Other Court Orders
AOL Report does not disclose data on responses to / compliance with requests.
Apple
Number of Device
Requests
Where Some Data
Was Provided
The number of law enforcement requests that resulted in Apple providing relevant device information, such as registration, subscriber, service, repair, and purchase information in response to valid legal process.
Percentage of
Device Requests
Where Some Data
Was Provided
The percentage of law enforcement requests that resulted in Apple providing some relevant device information in response to valid legal process.
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Apple (Cont’d) Number of Account RequestsWhere No Data Was
Disclosed
The number of law enforcement requests that resulted in Apple providing no customer information whatsoever.
Number of Account
Requests
Where Apple
Objected
The number of law enforcement requests that resulted in Apple refusing to provide some data based on various grounds, such as jurisdiction, improper process, insufficient process, invalid process, or where the scope of the request was excessively broad. For example, Apple may object to a law enforcement request as “invalid” if it were not signed.
Number of Account
Requests
Where NonContent
Data Was Disclosed
The number of law enforcement requests that resulted in Apple providing only subscriber or transactional information, but not content. For example, Apple may provide subscriber information and a limited purchase history in response to valid legal process.
Number of Account
Requests
Where Some
Content Was Disclosed
The number of law enforcement requests where Apple determined that an account request was lawful and provided content such as iCloud email, contacts, calendar, or Photo Stream content. Apple only provides user account content in extremely limited circumstances.
Percentage of
Account Requests
Where Some Data
Was Disclosed
The percentage of law enforcement requests that resulted in Apple providing some iCloud, iTunes, or Game Center data.
Number of
Accounts
For Which Data Was
Disclosed
The number of discernible accounts, based on specific Apple IDs, email addresses, telephone numbers, credit card numbers, or other personal identifiers, for which Apple provided some iCloud, iTunes, or Game Center
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
AT&TDemands Rejected/Challenged (#) (#)
We ensure that we receive the appropriate type of demand for the information requested. In this category, we include the number of times we rejected a demand or provided only partial information or no information in response to a demand.
Demands Partial or No Information (#)
Here are a few reasons why certain demands fall into this category:
• The wrong type of demand is submitted by law enforcement. For instance, we will reject a subpoena requesting a wiretap, because either a probable cause court order or search warrant is required.
• The demand has errors, such as missing pages or signatures.
• The demand was not correctly addressed to AT&T.
• The demand did not contain all of the elements necessary for a response. • We had no information that matched
the customer or equipment information provided in the demand.
Automattic Percentage of requests
where some or all
information was produced
Cheezburger Total Complied (#)
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
CloudFlare Subpoenas answered (#)The data presented below covers the period from July 1, 2014 to December 31, 2014. So, for example, a request received in June 2014, but not processed until July 2014 will show as both “Requests received” and “Requests in process.”
Also, requests for which we are waiting for a response from law enforcement before moving forward may also be reflected in “Requests in process.” Court orders Search warrants Pen register/Trap and trace (PRTT) orders Wiretap orders Subpoenas in process (#) Court orders Search warrants Pen register/Trap and trace (PRTT) orders Wiretap orders
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
CREDO Mobile (Cont’d) Number of governmental requestsfor which customer
communication content information requested (including wiretap requests) was produced Number of customer accounts
for which customer
information was produced DigitalOcean Subpoenas Request still in process (#)
Request has been received by DigitalOcean but is awaiting further processing or for a response from law enforcement.
ECPA Court Order
Search Warrant
Wiretap or PRTT
Imminent Harm
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
DigitalOcean (Cont’d) SubpoenasNo Data Found (#) The user account information either doesn’t exist or has been deleted. ECPA Court Order
Search Warrant Wiretap or PRTT Imminent Harm Subpoenas Rejected / No Information Provided (#)
1) The request was duplicative of a request we already responded to
2) DO objected to the request
3) Law enforcement withdrew the request 4) The request failed to include enough information
5) The request expired
ECPA Court Order
Search Warrant Wiretap or PRTT Imminent Harm Subpoenas Only NCD disclosed (#)
“Non-content data” such as basic subscriber information including the information captured at the time of registration such as an alternate email address, name, IP address,
--- Continued on next page ---
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
DigitalOcean (Cont’d)Wiretap or PRTT Only NCD disclosed (#) (Cont’d) Imminent Harm Subpoenas Content Disclosed (#)
Data that our users generate including copies of Droplets, files on backup, or words in emails to customer support.
ECPA Court Order
Search Warrant
Wiretap or PRTT
Imminent Harm
DreamHost Percentage of requests complied ... the percentage of requests we complied with where partial data was produced.
Dropbox
To each warrant
Does not exist (#)
Account did not exist: This means that law enforcement specified an account in their request, but that account did not exist. To each account
listed (in warrants)
To each subpoena
Does not exist (#)
To each account
listed (in subpoenas)
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Dropbox (Cont’d) To each subpoena Content produced(#) When we provide “content” information in
response to valid legal process, that means we provided the files stored in a person’s Dropbox account, in addition to non-content information.
To each account
listed (in subpoenas)
Court orders Content provided (#)
To each warrant
Content and non- content produced (#)
To each account
listed (in warrants)
To each subpoena
Non-content produced (#)
When we provide “non-content” information in response to valid legal process, that means we provided subscriber information such as the name and email address associated with the account; the date of account creation and other transactional information like IP addresses. “Non-content” information does not include the files that people store in their Dropbox accounts.
To each account
listed (in subpoenas)
Court orders Non-content provided (#)
To each warrant
No information provided (#)
This means that we didn’t provide any information in response to the request for one or more of the following reasons: (1) the request was duplicative of a request that we already responded to; (2) Dropbox objected To each account
listed (in warrants)
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Evernote Criminal requests from US governmental entities Responded with Data (#)... the number of requests to which we responded by disclosing user data.
Total Requests
where some data
produced (%) Search Warrant
Subpoena
Emergency Disclosures
Court Order (18 USC § 2703(d)]
Court Order (Other)
Pen Register/Trap and Trace Title III GitHub Percentage of Requests Where Information was Disclosed
There are several reasons why information may not be disclosed in response to a legal request. It may be that we do not have the requested data. It may be that the request was too vague such that we could not identify the data, or that it was otherwise defective. Sometimes the requesting party may simply withdraw the request. Other times, the requesting party may revise and submit another one. In cases where one request was replaced with a second, revised request, we would count that as two separate requests received. However, if we responded only to the revision, we would count that only as having responded to one request. Percentage of
Requests Nothing Disclosed
Percentage of Requests Some or All Requested Information Disclosed
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Google Percentage of Requests Where Some Data Produced
We report percentages for criminal requests from July 2010 onward. Those percentages reflect the number of requests we responded to by producing some information.
Inflection US Govt. Subpoenas Produced some info (#) US Civil Subpoenas US Search Warrants Emergency requests % of all demands produced at least some customer information
Internet Archive User accounts for which data was handed over (#)
Kickstarter
Subpoenas
we released some
information in response (#)
Of the 8 requests, 3 were in the form of subpoenas, and we released some information in response. We did not produce any information in response to the other 5 requests.
Other requests we did not produce any information (#) LinkedIn Percentage of Requests to which LI Provided Some Data
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Medium Report does not disclose data on responses to / compliance with requests.
Microsoft
[for all processes, in aggregate]
% Disclosed
Content
The number of court orders found to be lawful, and therefore at least some customer content was disclosed. Such content could include the subject or body of an email, photos stored in OneDrive, address book information, and calendars. In most cases, a court order that requires the disclosure of customer content will also require the disclosure of non-content data (see definition below).
[for all processes, in aggregate]
% Only Subscriber /
Transactional Data
The number of law enforcement requests determined to be lawful, and therefore only non-content information was disclosed. Non- content information could include the user’s name, billing address, IP history, etc. [for all processes, in
aggregate] % No Data Found
The number of law enforcement requests and/or court orders where our Compliance Team found no data in our systems related to the request and/or order, and therefore disclosed no customer information to law enforcement.
[for all processes, in
aggregate] % Rejected
The number of law enforcement requests and/or court orders rejected because we determined they failed to satisfy the relevant legal requirements, or where we successfully redirected law enforcement to obtain the information directly from the customer. As a result, no customer data of any kind was disclosed.
Nest Report does not disclose data on responses to / compliance with requests.
Pinterest Federal
Compliance w/ partial or full production (%)
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Pinterest (Cont’d) State/Local Compliance w/ partial or full production (%) Civil Requests Compliance w/ partial or full production (%) Reddit# of requests where some info
was disclosed
% of requests where some user info was disclosed
Silent Circle Number of Users’
Data/Metadata Surrendered
Slack Report does not disclose data on responses to / compliance with requests.
Snapchat Percentage of requests
where some data
was produced
Sonic Total Number of Data Surrendered SpiderOak
Number of User’s
Data Surrendered
Rate of User’s Data Surrendered
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Time Warner Cable[for all processes, in aggregate]
No Data Disclosed (%)
[for all processes, in aggregate]
Only Subscriber Information (%)
[for all processes, in aggregate]
Disclosed Content (%)
Tumblr
% Account Data Produced
% Blog Content Produced
[for all processes, in aggregate]
Something Produced (%)
[for all processes, in aggregate]
Nothing Produced (%)
In cases where no content or data was produced, the requests may have been withdrawn, or were defective, or we may have objected to the requests on legal grounds.
Twitter [for all processes, in aggregate]
percentage where
some information produced
We may not comply with requests for a variety of reasons. For example:
• We do not comply with requests that fail to identify a Twitter account.
• We may seek to narrow requests that are overly broad.
• In other cases, users may have challenged the requests after we’ve notified them.
Verizon % of demands we received rejected as invalid
We might reject a demand as legally invalid for a number of reasons, including that a different type of legal process is needed for the type of information requested. When we reject a demand as invalid, we do not produce any information.
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Wickr Report does not disclose data on responses to / compliance with requests.
Wikimedia Foundation
[for all processes, in aggregate]
Information
Produced (#) When we say ‘information produced’, we
mean that as a result of a legal process (such as a subpoena) that was legally valid, some or all of the nonpublic user information requested by that legal process was produced by WMF to the requesting party.‘Information produced’ also applies to rare situations where we voluntarily disclose personal information to voluntarily disclose personal information to law enforcement, usually in order to prevent imminent bodily harm or death. Criminal Subpoenas Information Produced (#) Informal Government Requests Information Produced (#)
Court Orders Information Produced (#)
Yahoo
[for all processes, in
aggregate] Rejected (#)
Rejected: Yahoo may have possessed data responsive to the Government Data Request, but none was produced because of a defect or other problem with the Government Data Request (e.g., the government agency sought information outside its jurisdiction or the request only sought data that could not be lawfully obtained with the legal process provided). This category also includes Government Data Requests that were withdrawn after being received by Yahoo. We carefully review Government Data Requests for legal sufficiency and interpret them narrowly in an effort to produce the least amount of data necessary to comply with the request.
[for all processes, in
aggregate] Rejected (%) [for all processes, in
aggregate] No Data Found (#) No Data Found: Yahoo produced no data in response to the Government Data Request because no responsive data could be found
COMPANY
PROCESS /
REQUEST TYPE
RESPONSE
REPORTED
ADDITIONAL INFORMATION /
EXPLANATION OF TERMS
Yahoo (Cont’d)[for all processes, in aggregate]
Only NCD Disclosed (#)
[for all processes, in aggregate]
Only NCD Disclosed (%)
[for all processes, in aggregate]
Content Disclosed (#)
[for all processes, in aggregate] Content Disclosed (%) Global Emergency Disclosure Requests Percentage of Requests Resulting in Disclosure of Data
In addition to Government Data Requests, Yahoo receives requests from governments seeking information in emergency situations, i.e. the disclosure of information is sought to save a life or prevent serious physical harm. The chart below represents the number of such requests that Yahoo received globally during the reporting period, the number of accounts specified in those requests, and the percentage of the requests that resulted in the disclosure of some information.