Configuring Dial Communication

If your terminal will communicate with the Moneris Host over a standard analog telephone line as the default, you must enable dial. Regardless of whether your terminal will use dial as default or dial as backup, you may be required to configure additional dial parameters (e.g., the prefix if the terminal must use one to dial out).

WARNING: Due to data security issues, terminals using dial communication must use a true analog phone line connecting to a public switched telephone network. Analog telephone adaptors (ATAs) and digital phone service over IP communication must NOT be used as an alternative to dial communication.

Moneris recommends installing a dedicated telephone line for the terminal to ensure transactions are processed quickly and reliably. Sharing the line with another device (e.g. a fax machine) can cause communication problems. Line splitters and filters are not

recommended.

If you access a prompt and decide to keep the displayed value, simply press the key to keep that value and return to the previous menu.

Note: If the terminal is configured to use Ethernet communication and dial backup is available then, when Ethernet communication is not available, the terminal will attempt to use dial communication. After performing a transaction using dial (as backup), the terminal will attempt to use Ethernet communication for the next transaction.

From the READY screen or the TERMINAL SETUP REQUIRED prompt:

Note: The dial cable must be connected before the terminal can communicate with the Moneris Host.

1. Press the key.

The MAIN MENU appears.

2. Scroll down and select CONFIGURATION.

The CONFIG FUNCS menu appears.

3. If the terminal will use dial as the default, confirm the COMMS TYPE is set to DIAL:

a. Scroll to GENERAL PARAMS, and press the key.

The GENERAL PARAMETERS menu appears.

If the SWIPE ADMIN CARD prompt appears, swipe the POS Admin card.

b. Press the key to select COMMS TYPE.

The COMMUNICATIONS TYPE menu appears.

c. Scroll to DIAL, and press the key.

The GENERAL PARAMETERS menu re-appears.

d. Press the key.

The CONFIG FUNCS menu re-appears.

4. Scroll down to DIAL CONFIG, and press the key.

The DIAL CONFIG menu appears.

If the SWIPE ADMIN CARD prompt appears, swipe the POS Admin card.

5. To enter or change the PBX prefix for the seven-digit local telephone number and the ten-digit long distance telephone number to the Moneris Host:

Note: This field is optional.

a. Press the key to select PREFIX.

The PREFIX entry screen appears.

b. Key in the local PBX prefix ( min. 1 digit, max. 20 digits), and press the key.

The DIAL CONFIG menu reappears.

Note: If Call Waiting or Call Answer is activated on the phone line that the terminal will use, the Prefix must be configured as: *70,, (star, seven, zero, comma, comma). Refer to "

Entering alphabetic characters and punctuation ".

6. To change the modem speed for the primary and backup lines:

a. Scroll down to PRI LINE SPEED, and press the key.

The PRIMARY LINE SPEED menu appears.

b. Scroll to the list item with the appropriate Baud rate, and press the key.

(The default is 1200 Baud.)

The DIAL CONFIG menu reappears.

c. Scroll down to BCK LINE SPEED, and press the key.

The BACKUP LINE SPEED menu appears.

d. Scroll to the list item with the appropriate Baud rate, and press the key.

(The default is 1200 Baud.)

The DIAL CONFIG menu reappears.

7. To set the terminal to check that the phone line is available before attempting to dial out:

a. Scroll down to LINE AVAIL CHK, and press the key.

The LINE AVAILABLE CHECK? prompt appears.

b. Press the key (YES) to force the terminal to check that the line is available before dialing out (default).

Press the key (NO) to set the terminal to begin dialing without checking.

The DIAL CONFIG menu reappears.

8. To change the number of tones dialed per second (if you are using tone dialing rather than pulse dialing):

a. Scroll down to TONE DIAL SPD, and press the key.

The TONE DIAL SPEED menu appears.

b. Scroll to the item with the appropriate Dial Speed, and press the key. (The default speed is FAST (10), which is 10 tones per second.)

The DIAL CONFIG menu reappears.

9. To change the number of seconds the dial tone must be present before the connection is determined to be successful:

a. Scroll down to STABILIZATION, and press the key.

The STABILIZATION TIMER entry screen appears.

b. Key in a value ( min. 0.06, max. 5.00 seconds), and press the key. (The default is 0.06 seconds.)

The DIAL CONFIG menu reappears.

10. To determine whether the terminal monitors the modem-to-host connection process:

a. Scroll down to CALL PROGS CHK, and press the key.

The CALL PROGRESS CHECK? prompt appears.

b. Press the key (YES) to monitor the modem-to-host connection process.

Press the key (NO) to if the phone environment is noisy.

The DIAL CONFIG menu reappears.

11. Press the key three times to return to the READY screen or the TERMINAL SETUP REQUIRED prompt.

The terminal is ready to communicate with the Moneris Host over a dial line.

4.1.2 Dial Backup for Ethernet Communication

When Ethernet communication is not available, the terminal will attempt to use dial communication as backup. After performing a transaction using dial as backup, the terminal will attempt to use Ethernet communication for the next transaction.

The dial cable must be connected to the magic box, and the appropriate dial parameters (e.g., the dial prefix) may have to be configured.

When the terminal uses dial backup, the message ETHERNET COMMS ERROR-DIAL USED PRESS OK appears. Press the key to acknowledge the message and return to the READY screen. The terminal will revert to Ethernet communication for the next transaction.