Intesa Sanpaolo’s commitment to the Community is substantiated annually in a range of various kinds of contributions which in 2020 totalled more than 190 million euro (194 million euro if we consider the contribution from the UBI Banca Group for the August-December period) an increase of 106% compared to 2019.
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the most important part of the Group’s monetary donations, demonstrating the strategic nature of its activities, JHDUHGWRZDUGVORQJWHUPSDUWQHUVKLSVWKDWFDQJXDUDQWHHUHDOEHQH¿WVDQGYDOXHIRUWKHWHUULWRU\
19% is made up of commercial initiatives (sponsorships) that contributed to social causes while promoting Intesa Sanpaolo Group’s brand and business.
the remaining 62% is made up of non-recurring charitable gifts, of an occasional nature and for small amounts, including match giving initiatives (donations from the Bank during fundraising campaigns, combined with the do-nations from employees or customers).
The main action areas in which monetary contributions were made in 2020, driven by the COVID-19 health emergency were: healthcare for 105.8 million euro (2.5 million euro in 2019), support for art and culture, amounting to 28.6 million euro (51.2 million euro in 2019), social solidarity for 24.7 million euro (14 million euro in 2019), civil and humanitarian emergencies for 13 million euro (0.7 million euro in 2019), education and research for 6.4 million euro, whereas the amount given in 2019 was 7 million euro, and economic development for 2.8 million euro (5.6 million euro in 2019).
201-1; 203-1; COMMUNITY SUPPORT 103-2
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DONATIONS
Parent Company donations are managed through the Fund for charitable, social and cultural donations set out in the Articles of Association of Intesa Sanpaolo and entrusted to the direct responsibility of the Chairman of the Board RI'LUHFWRUVZKRVXEPLWVELHQQLDO*XLGHOLQHVIRUWKHDSSURYDORIWKH%RDUGZKLFKVHWRXWWKHREMHFWLYHVVWUDWHJLF
priorities and theme-based policies, including an annual Plan for allocating resources. The Regulations govern the PDQDJHPHQWRIWKH)XQGDQGGH¿QHWKHSUHFLVHPHFKDQLVPVIRUWKHVHOHFWLRQRIWKHSURSRVHGHQWLWLHVDQGSURMHFWV
maintaining the principle of absolute separation of the initiatives regarding donations from the pursuit of commercial LQWHUHVWV:LWKUHJDUGWRWKHHQWLWLHVWKH5HJXODWLRQVSURYLGHIRUWKHH[FOXVLRQIURPWKHOLVWRIEHQH¿FLDULHVRIWKRVH
organisations involved in legal disputes, in matters relating to organised crime and the failure to respect human ULJKWVSHDFHIXOFRH[LVWHQFHDQGHQYLURQPHQWDOSURWHFWLRQ2QO\UHTXHVWVIRUVSHFL¿FSURMHFWVZLWKDFOHDUVRFLDO
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analysed on the basis of their previous direct experiences or that of similar bodies in terms of size and activity (track UHFRUG $URWDWLRQV\VWHPLVDOVRXVHGWRHQVXUHWKHZLGHVWDQGPRVWÀH[LEOHXVHRIWKH)XQGZLWKDPD[LPXPOLPLW
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The extract from the Regulations and biennial Guidelines are available on the Group’s website.
As regards the risks of this activity, the Group has deemed that the area of donations is one of the potential areas that could lead to corruption. The Fund Regulations and the Group’s Anti-corruption Guidelines have laid down precise rules to be followed in order to prevent such risks, which have been incorporated in the Fund’s Operating Guidelines and in the digital donation request procedure.
THE CHARITY FUND IN 2020
In 2020, the Fund for charitable, social and cultural works of Intesa Sanpaolo disbursed over 16 million euro LQVXSSRUWRIDERXWSURMHFWVFDUULHGRXWE\QRQSURILWRUJDQLVDWLRQV RIWKHIXQGVZHUHGLVEXUVHGLQ
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an expression of the community of reference and identified by the Regional Directorates.
The target of allocating a high share of resources (>70%) for donations to support initiatives benefiting more vulnerable sections of the population, operating according to a more stringent selection mechanism in relation WRSURMHFWDQGFRXQWHUSDUW\TXDOLW\ZDVDEXQGDQWO\H[FHHGHGUHDFKLQJ QHWRIUHVHDUFKSURMHFWV
In the 2019-2020 Guidelines for the Charity Fund approved by the Board of Directors, the priority Area for action is the Social area, which has been allocated most of the available funds (83% of disbursements made LQ ZKHUHDVDVPDOOHUSHUFHQWDJHLVDOORFDWHGIRU5HVHDUFKDQG5HOLJLRXVSURMHFWVDQGILQDOO\WR
Cultural initiatives for marginalised people in difficult situations.
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dedicated to the crisis, alongside actions not strictly related to managing the effects of the pandemic, but nevertheless reformulated in view of the changed context. Altogether, 6.4 million euro have been disbursed LQIDYRXURISURMHFWVFRQFHUQLQJCOVID-19 (40% of these disbursements were made in 2020).
When the health emergency occurred in Italy, the Presidency decided to increase the annual budget GHGLFDWHGWR5HVHDUFKSURYLGLQJRYHUPLOOLRQHXURIRUVFLHQWLILFUHVHDUFKSURMHFWVRQWKH&RURQDYLUXV
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investigate genetically based responses to the virus, develop infection inhibitors, define predictive markers on the outcome of the disease and collect hyperimmune plasma for the treatment of the infection.
Upon the recommendation of the Board of Directors and in order to buffer the health emergency, the Fund extended the social areas of application envisaged under the Guidelines for the setting up of a temporary health emergency area for COVID-19 patients in the trade exhibition premises in Turin; the Fund also intervened in Bergamo and in the towns of the Val Seriana, with the training of socio-health professionals and key actors in the community (town councillors, priests, family doctors, educators) to develop a resilience capacity; in the province of Varese, with accompanying services for the elderly; in the suburbs of Milan and Genoa, with gifts for families having difficulties in buying food, medicine and devices for internet browsing and online communication and a helpline to provide psychological support; in Milan, Rimini, Cesena, Rome DQG1DSOHVZLWKHFRQRPLFDQGHGXFDWLRQDOVXSSRUWIRUIDPLOLHVLQQHHGDQGIRUIRRGGLVWULEXWLRQ LQ7ULHVWH
with food and work support actions to families in a state of need; in Cagliari with shopping delivery services and hot meals to families in need and to healthcare professionals; in Milan, with psycho-educational actions aimed at children victims of violence made even more vulnerable due to isolation; in several cities in Italy, with art-based actions provided in schools to allow the pupils to process the life events they experienced during the lockdown and suspended face-to-face schooling; in Pordenone and Fidenza, with the activation of
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tele-rehabilitation services for persons with Autism Spectrum Disorders; throughout Italy, ensuring continued home-help services for people suffering from multiple sclerosis.
The Fund also contacted the organisations it had supported in 2019, for actions at the end of 2020, ensuring maximum flexibility in re-organising their activities or postponing them and reallocating the resources according to the new needs arising from the crisis.
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intellectual disabilities and inclusive amateur sports.
Fully in line with the actions already performed in previous years, the Presidency continued to make available DSRUWLRQRIWKH)XQG¶VUHVRXUFHVWRFRQWULEXWHWRZDUGVWKHDFKLHYHPHQWRIWKHREMHFWLYHVLQWKH
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ACAP, Gruppi di Volontariato Vincenziano AIC Italia, Opera San Francesco per i Poveri, Piccola Casa della Divina Provvidenza - Cottolengo and Provincia Sant’Antonio Frati Minori – Antoniano for the distribution of almost 1 million meals in a year, i.e. about 2,600 meals per day.
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educational poverty and dropping out of school;
violence against women and children;
senile dementia.
for which a total of about 3.7 million euro was disbursed.
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for pupils and training for teachers and educators. Particular attention was paid to children with Special /HDUQLQJ'LVRUGHUVDQG6SHFLDO(GXFDWLRQDO1HHGVDQGWRSXSLOVIURPDPLJUDWRU\EDFNJURXQG,QYLHZ
of the COVID-19 emergency, great attention was devoted to the support of distance learning activities for VWXGHQWVSDUHQWVDQGWHDFKHUV'XULQJWKH)XQGDOVRSXEOLVKHG³3UHVHQWL«,QFOXVL´*XLGHWRWKH
initiatives against school dropouts, a reasoned summary of the themes shared and gleaned by the Third Sector organisations at the workshop with the same name, held in mid-October 2019.
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marked increase in complaints of mistreatment were seen, took the shape of activities geared to providing women and their children with accommodation, medical advice and free legal support. A range of Centres,
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included: psychological programmes, workshops and self-help groups designed to increase awareness and self-esteem and actions to achieve employment, housing and social independence for the women taken into care, as well as support services in achieving work-life balance.
Finally, as regards senile dementia, multidisciplinary services were given support to aid patients and their caregivers, with a particular emphasis on home care, Alzheimer Cafés, cognitive stimulation workshops, training activities and decline-prevention actions through proper nutrition, physical activity and socialising DFWLYLWLHV ,Q DGGLWLRQ WR WKHVH PRUH WUDGLWLRQDO DFWLRQV VRPH H[SHULPHQWDO SURMHFWV ZHUH VHW XS IRU WKH
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of the COVID-19 emergency, a lot of space was given to the use of digital technology support to proceed effectively with the remote care programme, contain the behavioural issues of people with dementia and mitigate the sense of solitude of caregivers.
During the year, the Fund launched a structured activity of empowerment for the Third Sector entities with which it had fostered close relationships over recent years. A cycle of three online seminars was organised, HQWLWOHG³,QVLHPH[&UHDUH9DORUH´ZKLFKDGGUHVVHGWKHLVVXHVRISODQQLQJPRQLWRULQJDQGUHSRUWLQJSURMHFWV
and their impact assessment. The topics were discussed from a theoretical point of view and also illustrated certain technical and operational aspects concerning the Fund’s work procedures.
Lastly, collaboration continued with the International Subsidiary Banks Division to disseminate new methods RIVHOHFWLQJPRQLWRULQJDQGUHSRUWLQJSURMHFWVIROORZLQJWKHH[DPSOHRIWKHLQLWLDWLYHVXQGHUWDNHQE\WKH
Parent Company. Following the spread of the Coronavirus emergency internationally, all banks were actively LQYROYHGLQLGHQWLI\LQJSURMHFWVLQWKHLUUHVSHFWLYHWHUULWRULHVLQIDYRXURILQGLYLGXDOVZKRZHUHPDGHHYHQ
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+XQJDU\ZLWKDFWLRQVLQIDYRXURICOVID-19 sufferers and healthcare workers, poor families, young care leavers from rural areas, children risking foster care, children with disabilities and at risk of deviance.
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INITIATIVES TO COMBAT THE COVID-19 EPIDEMIC
In the difficult situation of combating the COVID-19 epidemic, a number of initiatives in favour of hou-seholds and businesses were set up from spring 2020 onwards to support the efforts of institutions and society, with Intesa Sanpaolo showing the awareness of the responsibility that a large bank should take in a long, widespread and, in many ways, unknown type of emergency. In March, Intesa Sanpaolo made 100 million euro available to the Department of Civil Protection and the Extraordinary Commissioner for the Coronavirus emergency with the signing of a Protocol agreement, taken from existing funds earmarked for charitable actions, to support activities aimed at containing and overcoming the spread of the virus. Under this agreement, 88.5 million euro were managed through the Department of Civil Protection, and 11.5 million euro of donations were allocated directly by Intesa Sanpaolo to specific beneficiaries (ASST Papa Giovanni XXIII of Bergamo and the Veneto Region). These actions were accompanied by a contribution of
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by Eco di Bergamo, Caritas Diocesana, and Confindustria Bergamo. In addition, under the 2019 bonus, a sum of 6 million euro was donated by the CEO and Top Management to strengthen the health initiatives.
The Board of Directors welcomed the decision made by the management and in turn contributed further donations. The free training program, started in partnership with Generation Italy (a non-profit foundation created by McKinsey & Company) was also of particular importance. This programme covered issues and techniques of personal protection, non-invasive ventilation and emergency management aimed at the staff in over 300 healthcare facilities throughout Italy (about 81,000 nurses and 22,000 doctors for a total of 102,409 healthcare professionals).
PRIVATE SOCIAL SECTOR AND A NEW RELATIONAL WELFARE MODEL FOR THE ACHIEVEMENT OF SUSTAINABILITY OBJECTIVES
With the onset of COVID-19, Italy, Europe and a considerable part of the world were hit simultaneously by four YHU\VHULRXVFULVHVFRQFHUQLQJKHDOWKHFRQRPLF¿QDQFLDODQGVRFLDOLVVXHV
This scenario characterised the commitment of Intesa Sanpaolo, not only in terms of social initiatives, but also LQGH¿QLQJLWVFKRVHQUROHDQGPRGHOVRDVWRTXDOLI\LQJLWVLQWHUYHQWLRQ
In fact, by playing a new role in the private social sector, Intesa Sanpaolo has accompanied government measures with its own actions, so as to make an effective contribution and not to abandon anyone, thus taking up the challenge posed by the pandemic in terms of a paradigm shift, speed of adaptation and provision of an effective response.
The choice made was that of a Relational Welfare that generates Value Impact and facilitates the training of Communityholders within the Bank and within Society, with a business model based on three elements:
planning, modelling and social competence center.
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planning capacity not only in quantitative but also qualitative terms, directing its actions to have an across-the-ERDUGLPSDFWZKHUHQHHGLVSUHYDOHQWDQGWKXVFRQWULEXWLQJWRWKHDFKLHYHPHQWRIWKH6XVWDLQDELOLW\2EMHFWLYHV
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by the 2030 Agenda, of not leaving anyone behind and striving for greater well-being for all.