Yes
X Users can add interactive data layers via the My Locations application X Users can add static data to maps by providing the data to technical support
How long is data retained in the Reports section?
X Historical data is available in reports and on the map for six months after its creation.
My Weather view is not updating/displaying.
X Clear browser cache.
X Ensure port 9376 is not blocked or preventing data flow. X Update Adobe Flash Player (www.adobe.com).
Glossary
ACCESS LEVEL
An additional security classification which overrides the assignment of users, groups, and devices. A user or group can be assigned an access level value from 1 to 10, in decreasing level of privilege. Users or groups may see users, groups, and devices assigned to equal or lower access levels.
ACCESS CONTROL LIST (ACL)
A general term for the access permissions that can be granted/denied to a user within the tracking system.
ADMINISTRATOR
The person assigned the task of configuring the system, including adding users, groups and devices, setting application access, and determining access privileges. The Administrator account has the highest access level that can be assigned within the system. It is recommended to maintain a single Administrator Account that is independent from all groups.
ALARM
An event that results in an immediate notification from the tracking system being sent to predefined notification lists. Examples of alarms are: geofence breaches and panic button pushes. Alarms are sent by the system to users logged in to the map as well as via e-mail.
APPLICATION
A component of the system that performs specific functions. These include Admin, Devices, Geofences, Map, My Locations, and Reports. Access to these applications can be delegated individually to enable privileges appropriate to user or group role.
ASSET
A vehicle that contains a GPS tracking device and can be tracked using the Map application. Assets can include land, sea, or air vehicles including delivery trucks, planes, helicopters, and ships.
BUTTON
A web form button used to perform a specific task, such as adding a user or initiating a search.
DEVICE
Any apparatus that can communicate its location and/or condition to the system. Device locations are typically determined using GPS technology but can also be fixed or determined by other technologies. Devices can communicate with the system using satellite, mobile phone/data, radio, internet, or a combination of these.
A specific geographical area used to trigger events or alarms when a tracked asset enters or exits the area.
LINK
A web hyperlink used to navigate the system or to initiate an action.
NOTIFICATION LIST
A lists of users or external email addresses to receive Map or Email Alarm notifications. These lists are defined by the administrator.
HOME VIEW
The first map view that is loaded when a user launches the map application. The home view is configurable globally or individually through the system privileges.
INTERNATIONAL MOBILE EQUIPMENT IDENTITY (IMEI)
International Mobile Equipment Identity is a unique hardware identifier and is entered into the tracking system to track a device. Depending on the device type it may have an ESN or IMEI. This information should be confirmed with the hardware manufacturer. See Electronic Serial Number (ESN).
INTERACTIVE LAYER
A level of data displayed on the map that a user is able to obtain information from a mouse hover. Examples of interactive layers of data are devices and user created points of interest.
PANEL, PANE OR PAGE
These terms are interchangeable and refer to a system web site page that has Administrator or user controls or data on it.
PAGE TITLE
The label used to refer to the specific application and sub-page where a function is to be performed. For example Admin - User Accounts indicates the User Accounts page under the Admin application.
POINT
A point consists of spatial coordinates, time, and associated attributes such as switch positions, analog data, or message strings reported by a device.
TRIP
A trip is a collection of points, in sequential order, showing the movement of a device over time.
USER
A person who has access to the system via logon credentials. By default a system is populated with a single Administrator user. Subsequent users may be configured by the Administrator account and are managed via ACLs.
Copyright © 2009 by EMS Sky Connect. All rights reserved. Trademarks
Sky Connect is a registered trademark of EMS Sky Connect, LLC. All other registered trademarks and trademarks are the property of their respective companies. All rights reserved.
Notice
The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to ensure its accuracy, Sky Connect assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein.
Sky Connect reserves the right to make changes in the product design without reservation and without notification to its users.
Edition July 2009
Copyright © 2009 by EMS Sky Connect. All rights reserved. Printing Information