1. -o you know about 9T5 ecurities
Table .1
@articulars 8espondents 4age
<es 3 2*
:o 1 3*
Total * 1**
>igure .1
35 15
Respondents
Yes Yes
Intr(rtation
The above analysis reveals that 2*4 of customers know the company and 3*4 doesnNt.
0. ?hat kind of services you avail from the company
30
Table .0
@articulars 8espondents 4age
oftware 0*
7ardware 1* 3F
-ata8ecover 1F F
Total 3* 1**
>igure .
6
10 14
Respondents
Software Hardware Data Recover
0 Intr(rtation
This analysis reveals that 0*4 of the respondents avail software services of the company, 3F4 uses the hardware services and F4 avail the data recover.
33
3.
7ow do rate the performance of the company
Table .3
>igure .3
6
4 12
5 3
Respondents
Very Good Good Average Bad Very Bad
Intr(rtation
This analysis reveals that 0*4 rates it X=ery 5oodN, 1F4 rates it X5oodN, F*4 rates it X!verageN, 14 rates it X%adN, 1*4 rates it X=ery %adN.
3F
@articulars 8espondents 4age
=ery5ood 0*
5ood F 1F
!verage 10 F*
%ad 1
=ery%ad 3 1*
Total 3* 1**
6. -o you know about I:IB solution
Table .F
>igure .F
Yes; 2; 56!
"o; 22; 44!
Respondents
Yes
"o
Intr(rtation
The above analysis reveals that 4 of customers know the company and FF4 doesnNt
3
@articulars 8espondents 4age
<es 0J
:o 00 FF
Total * 1**
. -o you recommend the service of 9T5 to others
Table .
>igure .
20 10
Respondents
Yes
"o
Intr(rtation
The Wuestion this said the service of 9T5 to others 4 <es and 3F4 :o.
. ?hat is your opinion towards 9T5 services
Table .
3
@articulars 8espondents 4age
<es 0*
:o 1* 3F
Total 3* 1**
>igure .
The Wuestion this said opinion towards 9T5 services 024 e"cellent, 1245ood, 334 !verage, 034 @oor.
2. -o you know about pyramid solution
Table .2
Yes; 23; 46!
"o; 2#; 54!
Respondents
Yes
"o
Intr(rtation
The above analysis reveals that F4 of customers know the company and F4 doesnNt
J. If yes do you know the services of the @yramid 9ompany
Table .J
@articulars 8espondents 4age
<es 0* F*
:o 3* *
Total * 1**
>igure .J
3J
Yes; 20; 40!
"o; 30; 60!
Respondents
Yes
"o
Intr(rtation
This analysis reveals that F*4 of the people avail the service of the company and *4 of people doesnNt avail the services of the company.
. !fter using services of 9T5 what is your satisfaction level
Table .
>igure .
3
@articulars 8espondents 4age
7ighly satisfied 1J 3
atisfied 1F 0J
-issatisfied 1* 0*
7ighly -issatisfied J 1
Total * 1**
1
14 10
Respondents
H)g*&y sat)s+ed Sat)s+ed
D)ssat)s+ed
H)g*&y D)ssat)s+ed
Intr(rtation
The Wuestion this said services of 9T5 what is your satisfaction level 34 7ighly atisfied, 0J4 atisfied, 0*4 -issatisfied, 14 7ighly -issatisfied.
1*. ?hat is your opinion towards 9T5 services
Table .1*
>igure .1*
F*
@articulars 8espondents 4age
E"cellent J 02
5ood 12
!verage 1* 33
@oor 2 03
Total 3* 1**
10 5
#
Respondents
$%ce&&e't Good Average (oor
Intr(rtation
The Wuestion this said opinion towards 9T5 services 024 e"cellent, 1245ood, 334 !verage, 034 @oor.
11. 7ow you get the information about 9T5
Ta*+
:.11-&+89E &>
I:>&86!TI&:
:&.&> 8E@&:-E:T @E89E:T!5E
?ebsites 10 0F4
>riends H family 1* 0*4
6againes 104
:ewspapers F J4
advertisement 1J 34
total * 1**4
>I5+8E .11
F1
,e-s)tes; 3!
.r)e'ds / fa)&y; 31!
aga)'es; 1!
"ewsaers; 13!
NO.OF RESPONDENT
Ana+ysis 7 Intr(rtation4
The above table * respondents indicates that 324 peoples gets information from website and 14 from magaines and 134 from news papers.
10. 9T5 runs demo classes for students before enrolling. This practice gives you a better knowledge about the course contents H the uality of education provided.
Ta*+ :.1
FIURE :.1
F0
&@I:I&: :&.&>
8@&:-E:T
@E89E:T!5E
trongly atisfied 1J 34
atisfied 0 04
:eutral F J4
-issatisfied 3 F4
trongly dissatisfied * *4
Total * 1**4
Stro'g&y Sat)s+ed; 35!
Sat)s+ed; 51!
"etra&; !
D)ssat)s+ed; 6!
NO.OF RESPONDENTS
Ana+ysis 7 Intr(rtation4
The above table of * respondents indicates that, 04 people satisfied of that brand, 34 strongly satisfied, J4 people dissatisfied, F4people strongly dissatisfied.
13. ?hich of the following acts as the best promotional tool
Table .13
&+89E &>
I:>&86!TI&:
:&.&> 8E@&:-E:T @E89E:T!5E
?ebsites 10 0F4
%anners 1* 0*4
eminars 104
:ewspapers advertisement
F J4
-oor to-oor 1J 34
total * 1**4
>I5+8E .13
F3
,e-s)tes; 3!
Ba''ers; 31!
Se)'ars; 1!
"ewsaers; 13!
NO.OF RESPONDENT
Ana+ysis 7 Intr(rtation4
The above table * respondents indicates that 324 peoples gets information from website and 14 from banner and 134 from news papers.
1F. The course contents at 9T5 are
Ta*+ :.16
!:?E8 :&. &>
8E@&:-E:T
@E89ET!5E
E"cellent 1J 34
=ery good 1 304
5ood 1* 0*4
@oor 104
Total * 1**4
FIURE :.16
FF
$%ce&&e't; 36!
Very good; 32!
Good; 20!
(oor; 12!
NO. OF RESPONDENTS
Ana+ysis 7 Intr(rtation4
>rom the above table of * respondents it is shown that 34 peoples are like that course content and 104peoples are not like that content
1:. ?hat is main purpose of using IT ervices Ta*+ :.1:
FIURE :.1:
?&8R :&.&> 8@:-:T @E89E:T!5E
@ersonal 0 04
&fficial 0* F*4
%oth F J4
Total * 1**4
F
erso'a&; 52!
oc)a&; 40!
B78H; !
NO.OF RESPONDENTS
Ana+ysis 7 Intr(rtation4
The above table * respondents indicates that, 04 peoples are using IT services for personal uses,J4 for both purpose and F*4 for official use.
CHAPTER ;
F
;.1 Findin$s o! t" study
• 6a'ority of respondents are aware of the company
• 6a'ority of respondents give e"cellent rating to the company.
• 6a'ority of respondents came to know about the company by their friends, followed by relative, print media, college and other sources.
• %rand name holds a lot of importance for respondents while choosing an education provider. %esides brand name, customers even look out for uality.
F2
• %est promotional tools according to survey done are seminars, newspaper ads and banners
;.
Limitation o! t" study
This research study was time bound and due to this only a few aspects of the problem were taken up for study.
• ome of the respondents may have told prefer promotion and were much conscious for their brand.
• The ma'or problem of the survey was that most of the respondents being very loyal to their brands did not give e"act answers. ;ike they did not talk much about what problems they are facing, what are the different marketing schemes of the brand in which they deal etc.
• This research study was taken in a limited area only findings may vary if the area of study is changed.
• ome of the respondents might have been biased in their responses and as such the analysis and conclusion based on it could vary to some e"tent.
• ome of the conclusions also depend upon secondary data. To the e"tent these data are reliable, the conclusion derived from them are valid.
FJ
CHAPTER <
<.1 RECO//ENDATIONS
F
• There is a compelling need for applications to take environmental factors into account in their design, driven by the need to align with organiational environmental policies, reduce power and infrastructure costs and to reduce current or future costs.
• The potential reduction in energy and emissions footprint through good architectural design is significant.
• The move to more environmentally sustainable applications impacts software and infrastructure architecture.
• The link between the two is strong, driving a need for 'oint management of this area of concern from infrastructure and software architects within organiations.
• These issues should be considered at the outset and during a pro'ect, not left to the end
<. CONCLUSION
CT S%urity So+utions9 is the most preferred company for the IT ecurity ervices H Training, its recall and recognition level is high .%usiness promotion is the only factor that is influencing its sales. The company has to really work hard at its advertising campaigns and there should be consistency in advertising, and should not be only during its sales promotion campaigns. It stands far ahead from its competitors, but to remain in competition the company has to really improvise its products on a freuent basis.
*