NGB Qualification
4.2 Method 1 Participants
5.3.3 Data collection procedure
Data were collected through a holistic multiple case-study approach (Yin, 2009) on all
consenting participants (n = 4) in community coach settings using the procedure identified in
figure 5.2.
Figure 5.2 Case method stages of data collection matrix
Stage one - Background information collection
With the permission from organisations, background information data collection
related to coach role were carried out. This was to gain better understanding of the roles and
activities coaches’ undertook and acted as a baseline mechanism to undepin other aspects of Stage
one
• Background information collection via organisation websites and documentation regarding job description, roles etc.
Stage two
• Qualitative interviews with case studies to assertain thier perception of thier role
Stage three
• Qualitative interviews with case study line managers (where applicable) to establish organisational perspective of role.
Stage four
•Reflective logs exploring a "week in the life" of the case studies
Stage five
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the study. These included: (a) job descriptions and person specifications (b) work
programmes and key performance indicators (c) access to website information related to thier
role (d) other information deemed to be appropriate and relevant to the case-study (Yin,
2009).
Stages two and three - Interviews with participants and organisations
Each participant was interviewed to explore their role perception. Interview dates and
times were established, with interviews conducted in-person at a convenient location for the
participants. Interviews were recorded using an Olympus WS-32M digital voice recorder,
and subsequently transcribed verbatim. Similar protocol was observed for interviews with
individuals identified as line managers, with the questions relating to their perceptions of the
role of study participants as community youth sport coaches.
Stage four - Reflective logs
This phase, gave participants an opportunity to present a synopsis of the activities
carried out on a day to day basis. Each coach was asked to detail a week in their role. Within
the scope of the study, participants were able to choose any periods they deemed appropriate.
Stage five - Observational data collection and associated field notes
The systematic observation instrument used was the Coach Behaviour Assessment
System (CBAS) (Smith et al., 1977). This instrument enabled the researcher to record in-situ
coach behaviours into one of twelve primary categories (see table 5.2). These are sub-divided
into two classifications; reactive behaviours and spontaneous actions. Reactive behaviours
are identified as behaviours that are direct responses to athlete behaviours (Smoll & Smith,
2010). Spontaneous behavioural categories are self-initiated by the coach and deal with items
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Smoll, 2006). Smith, Smoll, and Cumming (2007) have identified that these classifications
allow for distinctions between prompted behaviour (responses to clear stimuli) and emitted
behaviours (behaviours that have less straight forward antecedents).
Table 5.2. Coach Behaviour Assessment System (CBAS) classifications and definitions
Behaviour Definition
Reinforcement A positive rewarding reaction to a good play or good effort
No-reinforcement A failure to reinforce a positive behaviour, the coach essentially fails to respond Mistake Contingent Encouragement given to a player following a mistake
Encouragement
Mistake Contingent Instructing or demonstrating to a player how to correct a mistake Technical Instruction
Punishment A negative reaction, verbal or non-verbal, following a mistake
Punitive Technical Technical instruction following a mistake which is given in a punitive or hostile manner
Ignoring Mistakes A lack of response, positive or negative, to a mistake on the part of the player or the team
Keeping Control Reactions intended to restore or maintain order among team members
General Technical Spontaneous instruction in the techniques and strategies of the sport (not following a mistake)
Encouragement Spontaneous encouragement which does not follow a mistake
Organisation Administrative behaviour which sets the stage for play by assigning duties, responsibilities, positions etc.
Communication Interactions with players unrelated to the game
Notes:
1. CBAS behaviours cited from Lewis, Groom, and Roberts (2014, p.3).
2. An additional component referred to as “transitional activities” is also included. This is defined as periods of time that fall outside CBAS categories.
Data were collected on three seperate occasions for each participant. Sessions
attended by the researcher, were mutually agreed with participants to show the breadth of
their respective roles. Data were collected in a live format, with the researcher identifying
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panel on a Samsung Galaxy tablet (see Appendix I). This approach was taken to allow for
easier access to coached groups (under the age of 18) and reduce any child protection issues
related to video data capture.
Observational analysis examining coach behaviour is not a new phenomenon, as such;
protocols and research are abundant in academic coaching literature (see Cushion et al., 2012;
Roberts, Fairclough, Ryrie, & Sharpe, 2012). With the objective of systematic observation an
exploration of the nature of coaching (Roberts et al., 2012) and to establish what actually
happens in a coaching environment (Smith & Cushion, 2006). Turnnidge, Côté, Hollenstien,
and Deakin (2014) have acknowledged that systematic observation has contributed to a better
understanding of the coaching process, but have also identified the need to supplement its use
with other methods. In this case, the use of field notes (see Figure 5.1).