In order to gather sufficient data for both quantitative and qualitative performance indicators, several semi-structured interviews are conducted, documents are analysed and specific user data is gathered. This section explains the types of data gathered and discusses the method for analysing the data. Table D.2 shows the amount of semi-structured interviews performed, document analysed and spreadsheets used.
Table D.2: Specifications of the input used during the case study.
Qualitative data
The qualitative indicators, translated into five maturity levels, are measured applying a semi- structured interview format to determine the actual maturity level. The interview is formulated using the five maturity levels for each indicator. Multiple questions are used to determine the performance level of an EPI. The interview format is shown in Figure D.4 In order to capture the problem, which is not always directly answered by the questions asked, a clearly formu- lated approach for coding and fragmenting the answers given to the interview questions is used. Figure D.3 shows an example of labelled and fragmented data, extracted from the two interviews about the performance of DSGo. Each fragment has a corresponding code and the colours correspond with a particular maturity level. The colours used to determine the specific maturity level are also shown in Figure D.3. The closed questions give specific answers about the performance of an EPI, and the open questions makes it able to ask for supporting information. While discussing the outcome of the qualitative indicators, the interviews can be used to clarify specific results. The interviewees are referred to in the fol-
D.2. DATA GATHERING AND INTERPRETATION 89
interviewees are not named because of the confidentiality of the research.
Table D.3: Visualisation of labelling and fragmenting the interview data.
ENVIRONMENTAL PERFORMANCE EXPERT SURVEY Issue date: 14 September 2016
Document number: ………. Revision number: Rev. 1 Pages: 6
I. Introduction
Consumer awareness towards environment and sustainability is on the rise, which is forcing the shipping industry to increase their transparence. Although the impact of manufacturing process of a ship is small compared with the operational phase of a ship, implementing environmental improvements is necessary to comply with both consumer demands and implemented regulations, which require the market to change. In order to comply with these changes, insight in the actual performance of Damen’s shipyards is required.
II. Purpose of survey
The purpose of this survey is to acquire insight in the current environmental performance of all Damen Shipyards. Questions will refer to both the general performance and more specific environmental policies. The results of the survey are used for the formulation of an internal benchmark value, and used for the development of a Green Shipyard concept.
III. Scope of survey
Address environmental performance on shipyards operational phase, not focusing on product or health and safety issues.
IV. General requirements
It is expected that the interviewee has insight in the shipyards performance and has knowledge of the topics focusing on during the questionnaire. The given answers should be substantiated with additional information if asked for.
V. Usage guidelines
First, several questions are formulated to acquire general information about the shipyard. Afterwards, questions related to energy use and pollution are asked. These questions focusses on acquiring insight in the environmental performance of the shipyard.
1. General information
G.1 Name of the shipyard: ………. G.2 Contact Name: ……….. Title: ………... G.3 Date of completion: ………... G.4 Type of shipyard, new build or repair & conversion? ………...
G.5 Has the shipyard a certified Environmental Management System (ISO 14001)? If “no”, please explain why? ………
2. Energy environmental performance
E.1 What laws and regulations are important for the shipyard’s energy use, and is the shipyard compliant with the applicable environmental laws and regulations?
……… E.2 Are the changes regarding energy laws, regulations and permits monitored and implemented?
B. Systematically tracked and structured implemented
C. Systematically tracked through formal mechanisms, structured implementation process and beneficial outcomes can be linked to recent improvements.
D. Systematically tracking and cross-checking with external data, integrated approach for strategic implementation with periodically review
E. Advanced monitoring with reliable data and trends, expected changes are considered and continuously alignment of implementation process
E.3 Does the shipyard have a written environmental policy statement and strategy? If “yes”, please mention below. What does it say about the energy performance?
………
E.4 Does the shipyard have a written energy performance objective, goal or plan (i.e. efficiency improvement, minimization target, etc.)?
……… E.5 Is there an effective monitoring and reporting mechanism in place to measure performance of
implemented policy statement and strategy (and show positive results)? A. Ad-hoc formulated and partly defined, no monitoring in place
B. Structured process of formulation and clearly defined with expectations
C. Structure process of formulation, beneficial outcomes can be linked to previous strategies, and stakeholder interests are anticipated
D. Structured formulation with periodic evaluation, stakeholder interests are anticipated, and threats, opportunities and availability are considered during formulation
E. Effective monitoring and reporting mechanisms are in place, feedback of interesting parties is included and achievements of energy reducing strategies can be demonstrated
E.6 Are the strategy, planning and policy deployment regularly reviewed and updated using data from monitoring and analysis of the shipyard’s energy performance?
……… E.7 To what extent are changes regarding the energy performance in the strategy, policy and plans
communicated?
A. Reactive communication
B. External and internal communication is defined and implemented C. Effective systems to communicate to interesting parties are in place
D. Effective systems to communicate to interesting parties within all levels of the organization E. Effective systems to communicate, with periodic evaluation and evidence that the needs of the
interesting parties are met
E.8 Are there energy performance audits performed by the shipyard and are the audits internally or external performed?
……… E.9 To what degree is the energy performance monitoring processes performed?
A. Sporadic
B. Periodic monitoring
C. Periodic monitoring with evaluation D. Systematic monitoring with evaluation
E. Systematic monitoring with cross-check evaluation and key players feedback
E.10 Does the shipyard have an energy monitoring system? If “yes”, what kind of system (analog, digital, etc.)? ………
E.11 Is the shipyard able to divide the energy use in production energy (crane, welding, etc.) and building utilities energy (lighting, heating, cooling, etc.)?
E.12 Does the shipyard buy green energy from the energy provider? If “yes”, how much (%) is approximately green?
……… E.13 Does the shipyard produce green energy (use renewable energy sources)? If “yes”, what
technology/system is used? If “not”, please explain why?
………
E.14 To what extend are energy reducing measures on short-term notice implemented and monitored? If “yes”, what were those measures? If “not”, what are possible measures to implement?
……… E.15 To what extend are energy reducing measures on long-term perspective implemented and monitored? If
“yes”, what were those measures? If “not”, what are possible measures to implement?
……… 3. Waste environmental performance
W.1 What laws and regulations are important for the shipyard’s waste handling, and is the shipyard compliant with the applicable environmental laws and regulations?
……… W.2 Is the shipyard required to have specific waste environmental permits, license or registrations (select all
that are applicable)?
A. Industrial waste water discharge B. Hazardous waste/material storage C. Hazardous waste treatment
W.3 Has the facility received any fines, prosecution, or warnings by regulators in relation to (select all that are applicable)?
A. Storage or use of hazardous substances B. Preventing soil and groundwater contamination C. Wastewater management
W.4 Are the changes regarding waste laws, regulations and permits monitored and implemented? A. Ad-hoc monitoring and implementation
B. Systematically tracked and structured implemented
C. Systematically tracked through formal mechanisms, structured implementation process and beneficial outcomes can be linked to recent improvements.
D. Systematically tracking and cross-checking with external data, integrated approach for strategic implementation with periodically review
E. Advanced monitoring with reliable data and trends, expected changes are considered and continuously alignment of implementation process
W.5 Does the shipyard mention something about waste reduction in the environmental statement and strategy?
……… W.6 Does the shipyard have a written waste (including water) performance objective, goal or plan (i.e.
efficiency improvement, minimization target, recycling program, etc.)?
……… W.7 Is there an effective monitoring and reporting mechanism in place to measure performance of
implemented policy statement and strategy (and show positive results)? A. Ad-hoc formulated and partly defined, no monitoring in place
B. Structured process of formulation and clearly defined with expectations
C. Structure process of formulation, beneficial outcomes can be linked to previous strategies, and D. Waste issues E. Water pollution F. Others? D. Radioactive material E. Water treatment F. Others?
D. Structured formulation with periodic evaluation, stakeholder interests are anticipated, and threats, opportunities and availability are considered during formulation
E. Effective monitoring and reporting mechanisms are in place, feedback of interesting parties is included and achievements of energy reducing strategies can be demonstrated
W.8 Are the strategy, planning and policy deployment regularly reviewed and updated using data from monitoring and analysis of the shipyard’s waste performance?
……… W.9 To what extent are changes regarding the waste performance in the strategy, policy and plans
communicated?
A. Reactive communication
B. External and internal communication is defined and implemented C. Effective systems to communicate to interesting parties are in place
D. Effective systems to communicate to interesting parties within all levels of the organization E. Effective systems to communicate, with periodic evaluation and evidence that the needs of the
interesting parties are met
W.10 Does the shipyard have an waste management system (including water)? If “yes”, what kind of system (including collection, transport, treatment, disposal, monitoring and regulations)?
……… W.11 To what degree is the waste performance monitoring processes performed?
A. Sporadic
B. Periodic monitoring
C. Periodic monitoring with evaluation D. Systematic monitoring with evaluation
E. Systematic monitoring with cross-check evaluation and key players feedback
W.12 To what extend are waste reducing measures implemented? What kind of reusing measures were taken? ………
W.13 To what extend are waste recycling measures implemented? What kind of recycling measures are taken? ………
W.14 To what extend are measures taken to use renewable resources (i.e. change plastic cups for paper, use rain water, etc.)?
………
W.15 To what extend does the shipyard maintain records of off-site transfer and disposal of waste, and does it monitor performance of external contractor (i.e. certifications)?
……… W.16 Does the shipyard have a system in place to manage and monitor water withdrawals and consumption?
………
W.17 What sources of water are used (rainwater, tap water, etc.) and is the external supply assessed on quality? ………
W.18 Does the shipyard have a program or procedure to reduce water use or reuse/treat used water? ……… W.19 Does the shipyard treat wastewater prior to off-site discharge?
……… W.20 Is there wastewater treatment system? If “yes”, what does the treatment system filter?
94 APPENDIXD. CASE STUDY
Quantitative data
The quantitative indicators, which are translated into performance scales of 1 to 10, mea- sured by specific user-data of a shipyard. Through communication with the facility depart- ment, production department and HSEQ department, user-data is gathered.
Table D.5: General yard information over 2015.
During the last couple of years, the HSEQ department was working on the development of a reporting format on CO2 emissions for each shipyard word wide. The underlying data
used for the formulation of the CO2 footprint is useful, involving specification about the en-
ergy use and pollution produced through waste. Missing information was supplemented by more specific documentation, for instance an energy audit or production data. In order to understand the outcome of the GPF, input of the parameters referring to general yard information over 2015 is shown in Table D.5. The information is used for the quantitative performance indicators, to determine the performance on specific areas and being able to normalize the performance.